Job Summary

We are seeking a dynamic and service-oriented Human Resources Officer to support and manage the HR function within a busy hospitality environment. Based in Nyali, Mombasa, the ideal candidate will play a critical role in recruiting, developing, and supporting hotel staff to ensure a productive, compliant, and positive workplace.

Key Responsibilities


Oversee the full recruitment cycle, onboarding, and induction for hotel employees.
Ensure all HR activities comply with Kenyan labor laws and internal policies.
Coordinate and implement employee training programs aligned with hospitality standards.
Manage staff welfare initiatives, resolve conflicts, and handle disciplinary procedures.
Maintain accurate employee records, files, and HR-related documentation.
Collaborate with the Accounts Department to support payroll processing.
Facilitate regular performance appraisals and probation evaluations.
​Assist department heads with workforce planning and HR matters


Requirements

Key Qualifications 


Degree or diploma in Human Resource Management or a related field.
Minimum of 2-3 years' experience in an HR role, preferably within the hospitality or service sector.
Strong understanding of Kenyan labor legislation and HR policies.
Proficiency in Microsoft Office Suite.
Excellent interpersonal, communication, and organizational skills.
High level of integrity and ability to manage confidential information.