Job Description


The role is responsible for: identifying and acquiring new merchants for payment processing services; developing and executing strategies to increase merchant acquisition, building relationships with potential merchants, and negotiating contract terms; and delivering revenue and market share objectives for merchant segment.


Responsibilities

Achievement of revenue target within state/area


Analyzing merchant performance metrics to measure the success of merchant acquisition strategies for optimization of the overall business growth and improvement 
Negotiating contract terms and pricing with potential merchants, ensuring they are competitive and align with the company's objectives 
Constantly identifying opportunities for increasing the business merchant base 
Developing and managing budgets for merchant acquisition initiatives 
Responsible for recharge sales management from strategy development to execution and ensure competitive edge and revenue target achievement 
Tracking all on-going partnership and promptly circulate progress


Share of Customer Target


Ensuring full-fledged achievement of New Merchant targets by driving the merchant objectives
Collaborating with internal teams such as sales, marketing, and product development to develop merchant-specific content and promotions 
Building and maintaining relationships with potential merchants, providing guidance and support throughout the sales process 
Ensuring compliance with legal and regulatory requirements related to merchant segments


Channel Branding and Visibility


Ensuring appropriate and effective outlet branding is carried out in line with the “Picture of success (PICOS)” for merchants 
Identifying visibility opportunities for Smartcash brand within the merchant segments 
Effective management of merchant POS Materials stock in the warehouses across the country to avoid damage, wastage and obsolete materials 
Training Field Sales Team on POS deployment in line with “Picture of success”


Distribution Infrastructure


Developing and executing a comprehensive merchant acquisition strategy that aligns with the company's goals and target audience 
Identifying and targeting potential merchant segments through market research and data analysis 
Developing and executing Merchant agreements, ensuring they are mutually beneficial and meet merchant and company's objectives


Industry Awareness/Competition Intelligence


Staying up to date with industry trends and best practices to continuously optimize merchant acquisition strategies and stay ahead of competitors. 
Conducting market research to understand industry trends and identify new merchant acquisition opportunities 
Effectively reporting competitive activities observed in the market 
Immediately addressing or escalating any unusual activity that may be a threat to existing and potential merchants, and performance of the business


Qualifications

Educational Qualifications


First degree in social sciences, marketing, business management, engineering or computer science 
Masters in business administration or management will be an advantage 
Project management qualification will be an advantage


Relevant Experience


8-10 years of experience
Team leadership experience 
Relevant experience in products management and fintech industry 
Computer literacy 
Sales knowledge 
Product/ Service development 
Product/ Service management 
Interpersonal skills 
Customer orientation 
Financial services, banking, PSB and Fintech experience will be a great advantage


Other requirements


Excellent communication and negotiation skills, as well as experience in analyzing data and developing strategies to drive revenue growth. 
A deep understanding of the industry and the company's products or services is also important