Reporting to: Managing Director

Job Description:

The Cashier will be responsible for handling all financial transactions, ensuring accuracy in cash handling, and providing excellent customer service. This position plays a critical role in maintaining financial integrity and supporting daily operations.

Key Responsibilities:


Process all customer payments including cash, credit/debit cards, mobile payments, and other transaction methods with precision
Maintain accurate cash drawer management and conduct daily reconciliations
Generate and issue receipts, refunds, and change while adhering to company policies
Prepare and submit daily transaction reports directly to the Managing Director
Resolve payment discrepancies and customer queries efficiently
Ensure strict compliance with financial controls and cash handling procedures
Verify pricing accuracy and apply approved discounts or promotions
Maintain orderly cashier station and ensure proper documentation of all transactions
Assist in periodic cash counts and financial audits as required


Qualifications:


Minimum KCSE certificate with C- and above; Diploma in Accounting/Finance preferred
1+ years experience in cash handling or retail banking environment
Certified proficiency in POS systems and basic accounting software
Demonstrated mathematical aptitude and attention to detail
Strong ethical standards and professional conduct
Excellent customer service and problem-solving skills
Ability to work flexible hours including weekends/holidays


Core Competencies:


Financial accountability
Transaction accuracy
Regulatory compliance
Customer service excellence
Time management


Additional Information:

We promote equal opportunity employment and value workplace diversity.