Job Specification

Specific duties and responsibilities will entail:


Develop and implement the hotel’s strategic plan, business plan, and marketing plan in order to achieve the hotel’s goals.
Generate revenue for Kenya Utalii College
Provide a platform for training, supervision and assessment of students from the College
Develop and implement strategies that maximize Hotel performance
Ensure sound revenue management of the Hotel through budgetary controls, cashflow management and effective control systems to achieve the Hotel’s financial objectives
Maintain product and service quality standards through conducting periodic evaluations and addressing customers’ complaints in order to achieve customer satisfaction.
Coordinate sales and marketing activities to facilitate attainment of targeted revenues. Organize the human resources deployed at the Hotel to achieve the institutional goals
Ensure that the statutory requirements are complied with in order to adhere to the regulations required for operating a hotel establishment.
Ensure excellent safety practices for employees and guests by overseeing the maintenance of proper emergency and security procedures.
Facilitate preparation of financial reports for the Kenya Utalii College Management that clearly explains operational effectiveness, trends and variances to monitorng financial status of the hotel.


Person Specifications

For appointment to the position of the Director, Utalii Hotel, a candidate must have:


Master’s degree in hospitality or its equivalent from a recognized institution
Bachelor’s degree in relevant field
Leadership course lasting not less than four (4) weeks
Membership of professional body (where applicable)