Key Duties and Responsibilities:

Manage Sponsorship systems both Technical and Business processes within partnership guidelines.
Carry out timely system upgrades, maintenance and provide timely feedback on Child Sponsorship systems requested by NO and GC/SOs.
Support Staff and partners on utilization of the horizon mobile phone and any other new gadgets.
Support the Cluster/ AP with IT related issues (Cluster IT Focal Persons)
Carry out system data quality audit (RC Bio data, monitoring field, and participation).
Support staff & COVAs to collect and upload quality data into Sponsorship systems.
Coordination of Child Sponsorship operations
Timely update of quality child data and SO communications (queries, GN, mails, child monitoring, and participation) into Child Sponsorship systems. (100% data entered for all RCs).
Monthly generate, compile, analyze and submit systems and Child Wellbeing reports to management.
Effectively manage RC supplies (New growth, RC Death, Drops, Holds)
Analyze variance reports, Child Status Reports, Project reports and guide the Programme/ cluster team in utilizing information for effective and efficient sponsorship operations
Coordinate completion of annual correspondence requirements (APRs and Christmas Cards).
Ensure quality assurance of all sponsorship operations indicators.
Identify and build capacity of Staff and partners in child sponsorship operations.
Work with the AP-coordinator to develop an annual integrated monitoring plan.
Effectively manage and track all RC and family Participation in WV Programs through implementation of the annual integrated monitoring plan in line with the sponsorship standards
Support SOOs in Community engagement and sensitizations on Sponsorship model.