An officer at this level shall work under supervision of a senior officer.

Duties and responsibilities will entail: -


Writing and testing simple computer programs according to instructions and specifications;
Verifying, enhancing and testing simple computer programs according to instructions and specifications;
Installing and configuring computer systems; networks (LAN, WAN), and software;
Providing user support; troubleshooting hardware and software problems, and training staff on ICT systems.
Repairing and maintaining ICT equipment and associated peripherals;
Maintaining an up-to-date ICT equipment register and issuance register;
Providing end user support and training users on effective and efficient use of ICT facilities; and
Assist in updating and maintaining the Authority’s website.
Ensuring data security, implementing security protocols, and adhering to relevant ICT policies and regulations.
Managing ICT projects, including upgrades, installations, and new system implementations.
Performing routine maintenance on ICT equipment, keeping hardware and software registers, and maintaining network documentation.
Staying up-to-date with new technologies and recommending improvements to the ICT infrastructure. 
Any other duties as assigned from time to time.


Person Specifications

For appointment to this grade an officer must have:


Bachelor’s degree in any of the following fields: Information Technology, Computer Science, Business IT, Software Engineering, ICT Project Management, Computer Engineering or other relevant and equivalent qualifications from a recognized Institution.
KCSE C+ or its equivalent;
Fulfilled the requirements of Chapter Six of the Constitution