Responsibilities:

Customer Service


Build and maintain strong customer relationships.
Understand customer needs and provide tailored packaging solutions.
Handle customer complaints efficiently.
Go the extra mile to ensure customer satisfaction.
Proactively manage a four-weekly customer visit plan.


Sales & Business Growth


Prepare accurate weekly sales forecasts.
Achieve monthly and annual sales targets.
Source new business and grow sales in line with company strategy.


Administration


Compile monthly sales reports and analyze variances.
Provide sales forecasts to ensure stock availability.
Manage price increases and ensure accurate price tables.
Conduct customer surveys and gather feedback.
Monitor competitor activity, pricing, and market trends.


Requirements:


2-3 years of sales experience.
Marketing or Sales Qualification (Degree advantageous).
Proven track record in sales.
Ability to prepare budgets and set targets.
FMCG sales experience is essential.
Experience in the plastics/packaging industry is an advantage.
Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Valid driver’s license.
Strong analytical, negotiation, and relationship-building skills.
Self-motivated, resilient, and target-driven.