Job Title: Experience Officer
Location: Lekki, Lagos
Employment type: Full-time (Monday-Saturday)
Job Summary
Develops and utilizes training curricula to lead hands-on confectionery and baking training classes in an engaging environment. Provides learners with a unique combination of a comprehensive theoretical and practical learning experience. Achieves training objectives through the use of baking concepts, tools, and resources. 
ESSENTIAL JOB FUNCTIONS 


Utilizes resources such as recipes and manuals in conducting training sessions for learners. 


Creates monthly training schedules and standard operating procedures (SOP) for training classes. 


Organizes instructional materials and mise en place required for training classes and events. 


Provides assistance to guest chefs as required. 


Provides training instruction to students in both theory and practice of baking and confectionery arts. 


Coordinates in-house and off-site experiences in baking and confectionery arts. 


Plans, designs, and develops training curricula for different audiences including kids’ classes, corporate teams, and adult classes and ensures training objectives are met. 


Designs and facilitates engaging training sessions for publicly scheduled classes, corporate team-building activities, and private events. 


Coordinates photoshoots for publicity of events and service offerings. 


Leads the execution of consulting projects and liaises with the administrative officer for vendor management, procurement, and venue preparation. 


Conducts effective training sessions for different categories of students by maintaining a warm and learning-friendly environment. 


Provides support in onboarding and training new employees. 


Engages with guests and learners to ensure customer satisfaction. 


Ensures classes are conducted in a manner that complies with culinary arts, safety, and sanitation principles. 


Manages the studio kitchen including equipment, maintenance, layout for classes, ingredients, and cost. 


EDUCATION  QUALIFICATIONS: 


Bachelor’s degree in culinary arts, education, or any related field from an accredited institution. 


TECHNICAL REQUIREMENTS: 


Proficient in the use of Microsoft Office tools. 


Technology savvy. 


KNOWLEDGE REQUIREMENTS: 


Thorough knowledge of baking and culinary arts with a strong desire for continuous learning. 


Strong teaching experience in baking, cooking, or culinary arts. 


WORK EXPERIENCE: 


2-3 years of experience as a culinary instructor, food and nutrition teacher, or home economics tutor. 


SKILLS REQUIRED 


Working with people 


Presenting and communicating information 


Delivering results and meeting customer expectations 


Following instructions and procedures 


Planning and organizing 


Leading and supervising 


Writing and reporting 


Applying expertise and technology 


Learning and researching 


Coping with pressures and setbacks