Job Description
• Responding promptly to customer enquiries. • Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Knowing our products inside and out so that you can answer questions. • Processing orders, forms, applications, and requests. • Keeping records of customer interactions, transactions, comments, and complaints. • Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Managing a team of junior customer service representatives.
Skills and Qualifications
• Personable and attentive • Strong interpersonal skills • Strong verbal communicator • Familiar with the software used to connect with customers and gather their information • HND or degree
Location: Accra

All C.V.s should be sent via:
indicating the position as the subject of the e - mail
Closing Date: 23 October, 2024