The Role Statement:
The job incumbent  maintains building systems and equipment by completing preventive maintenance schedules; restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts in building systems and equipment;  and supervising staff to ensure the smooth running of all building systems in accordance to Company standards and specifications
Main Accountabilities:
Technical Tasks

Evaluates functionality and reliability of machinery, equipment and building systems by conferring with operating departments; identifying problems and requirements and resolving all issues
Maintains function and reliability of machinery, equipment and building systems  by implementing a preventive maintenance program; operating and testing systems and equipment; restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts.
Improves function and reliability of facility systems and associated equipment by studying performance results; identifying, recommending, and implementing changes, expansions, and additions.

Customer Service

Effectively manage all complaints and ensure that processes are put in place to prevent future recurrences

Compliance

Maintains safe and healthy work environment by following standards and procedures; complying with legal codes and regulations
Adhere and ensure that all subordinates adhere to all company safety principles and guidelines
Maintain confidentiality on the company’s business affairs at all times
Ensure punctuality
Adhere to all staff and company policies
Actively participate in training related to role.

Knowledge, Skills and Experience:

Minimum of an Engineering Diploma or its equivalent
4 - 7 years’ work experience in a mega facility or a full-service mega hotel; and a minimum of 3 years in a similar role.
Knowledge and experience of building systems and equipment is mandatory
Good understanding of technical principles and regulations
Good understanding of customer service is essential
Good leadership skills.
Have good communication skills
Mastery of intercultural sensitivity
Must be fluent in English