Detopsy Engineering is a fast-growing engineering firm committed to delivering innovative, reliable, and sustainable solutions across Nigeria. As we expand our footprint, we are seeking a seasoned Business Development Officer to lead strategic growth initiatives and cultivate high-value partnerships.

 Key Responsibilities


Identify and pursue new business opportunities in engineering,... construction, and industrial sectors
Develop and implement strategic plans to drive revenue growth and market expansion
Build and maintain strong relationships with clients, stakeholders, and industry partners
Conduct market research and competitive analysis to inform business strategy
Prepare compelling proposals, presentations, and pitches for potential clients
Negotiate and close deals that align with company goals and profitability targets
Collaborate with internal teams to ensure seamless project execution and client satisfaction
Monitor industry trends and provide insights to senior management
Represent Detopsy Engineering at conferences, trade shows, and networking events


 Qualifications


Bachelor’s degree in business administration, Marketing, Engineering, or related field
Minimum of 3 years’ experience in business development, preferably in engineering or technical services
Proven track record of securing high-value contracts and partnerships
Strong analytical, negotiation, and communication skills
Ability to work independently and lead cross-functional initiatives
Familiarity with CRM tools and business analytics platforms


 What We Offer


Competitive salary with performance-based bonuses
Opportunity to shape the growth trajectory of a rising engineering firm
Dynamic and collaborative work environment
Professional development and leadership opportunities more

Job Overview:

We seek a motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping others. This role involves addressing customer inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:


Respond to customer... inquiries via phone, email, and chat promptly and professionally.
Provide accurate information about products and services, troubleshooting assistance, and guidance.
Resolve customer issues and complaints with patience, empathy, and efficiency.
Maintain and update customer records in the company's database.
Collaborate with other departments to address customer needs and provide comprehensive solutions.
Identify and escalate complex issues to appropriate teams or supervisors.
Follow up with customers to ensure their satisfaction and gain feedback for service improvement.
Stay up to date with product knowledge and industry trends to provide informed assistance.


Qualifications:


Bachelor's degree preferred.
Proven experience in customer service or a related field.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Microsoft Office Suite, Proficiency in using customer service software and CRM systems will be an added advantage.
Ability to handle stressful situations and remain calm under pressure.
Strong interpersonal skills and a team-oriented mindset.
Flexible to work various shifts, including weekends and holidays.


Benefits:


Competitive salary and performance-based bonuses.
Comprehensive health and wellness benefits. (After confirmation)
Opportunities for professional development and career advancement.
Friendly and inclusive work environment.
Employee recognition and reward programs. more