A loan recovery officer plays a critical role in the financial industry by managing and recovering overdue loans. Here are the general requirements and responsibilities for a loan recovery officer:

Educational Requirements:


Degree: A degree in a relevant field.
Certifications: Certifications in credit management, risk management, or collections can be... advantageous.


Experience:


Relevant Experience:  Prior experience in a collections or loan recovery role is often preferred.
Knowledge of Financial Products: Understanding various loan products, financial services, is important.


Skills:


Communication Skills: Strong verbal and written communication skills to negotiate with borrowers and communicate effectively with stakeholders.
Analytical Skills: Ability to analyze financial statements and credit reports to assess a borrower’s economic situation.
Problem-Solving Skills: Ability to devise effective strategies for loan recovery.
Interpersonal Skills: Strong interpersonal skills to handle sensitive situations and manage borrower relationships.
Negotiation Skills: Ability to negotiate repayment plans and settlements with borrowers.


Responsibilities:


Loan Recovery: Implement strategies to recover overdue loans and minimize losses.
Communication with Borrowers: Contact borrowers to discuss their loan status and negotiate repayment plans.
Reporting: Maintain detailed records of recovery efforts, outcomes, and management reports.
Compliance: Ensure all recovery activities comply with relevant laws and regulations.
Collaboration: Work with other departments such as legal, credit, and customer service to facilitate loan recovery.


The advantages of our company:


Competitive salary and performance bonuses.
 Professional development opportunities are provided for you. We have professional trainers to conduct detailed pre-job training.
The company's culture is vibrant and inclusive. The working environment is good, and the atmosphere is relaxed. There are cleaners and office assistants in the office to serve everyone at any time. The compay also has security guards to ensure everyone's safety at all times.
There are irregular afternoon teas, and employees celebrate birthdays together.
As long as you attend work on time every month, you will receive the full amount of the full attendance bonus.
If you need to work overtime on holidays, we will pay double the daily overtime pay on time.
Besides the daily basic salary and monthly bonus, the company also offers a fixed welfare subsidy ranging from 5,000 to 15,000 NGN.
Phone cards will be processed for the agents of the corresponding positions upon entry;
The more you do, the more you get" is the company's principle. Every hardworking employee has a fair internal promotion opportunity and has the chance to obtain a management position. more

JOB DESCRIPTION
The Collection Team Leader is responsible for supervising and guiding a team of loan recovery officers to ensure the efficient collection of outstanding debts. This role involves setting collection strategies, monitoring team performance, and ensuring compliance with company policies and industry regulations.

Key Responsibilities:
✅ Supervision & Team Management:
Lead,... motivate, and manage a team of loan recovery officers.
Assign collection tasks and ensure timely follow-ups on delinquent accounts.
Provide training and coaching to team members to enhance their performance.
✅ Debt Recovery Strategy & Execution:
Develop and implement strategies to improve collection rates.
Ensure timely recovery of overdue loans through negotiations and payment arrangements.
Handle escalated cases and liaise with legal teams when necessary.
✅ Performance Monitoring & Reporting:
Track and analyze team performance against set targets.
Prepare and submit reports on collection activities, outstanding debts, and recovery trends.
Identify areas for process improvement to enhance efficiency.
✅ Customer Engagement & Conflict Resolution:
Maintain professional and effective communication with customers regarding overdue payments.
Address customer complaints and disputes in a professional manner.
Ensure compliance with ethical and regulatory standards in all interactions.

Requirements
✔ Experience: Minimum of [1] year in loan recovery, debt collection, as a COLLECTION TEAMLEADER
✔ Skills: Strong negotiation, leadership, and communication skills.
✔ Technical Knowledge: Must be a computer literate
✔ Work Ethic: Ability to work under pressure and meet recovery targets.
✔ Education: A degree in Business Administration, Finance, or a related field is preferred. more

Description


We are currently seeking to employ a recovery teamlead to coordinate activities of staff members to ensure smooth and efficient department that reduces the number of cases that are overlooked.


Responsibilities


Manage and control collection on all NPL and written-off accounts monthly to ensure 100% achievement of the agreed Recovery benchmark.
Run reports and analyze... data about the department and share with executive staff and managers of department staff as needed.
Create and implement strategies to increase and sustain the M-O-M performance of the Recovery team
Recruit, hire, train, and evaluate staff members within the Recovery department to ensure enough staff members are available to handle the workload.


Requirements


HND or BSc in any relevant field
2 years and above experience working in Recoveries function; credit risk function experience would be advantageous


Preferred:


Understanding/working knowledge of a collections/recovery system
Excellent skills in Microsoft Office


We are the Place for you, if:


You’re excited about technology and the future and looking for a place to learn and grow.
You care a lot about detail and pride yourself in impeccable execution.
You are adept at identifying, assessing, mitigating, monitoring, and reporting risks, and ensuring controls work effectively.
You are ready to work extremely hard, at a fast pace, to achieve audacious goals.
You love to speak up, ask questions, and are comfortable challenging anyone or any idea.


Benefits


You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.In addition to the daily basic salary and monthly bonus, the company also offers a fixed welfare subsidy ranging from 5,000 to 15,000 NGN. more

A loan recovery officer plays a critical role in the financial industry by managing and recovering overdue loans. Here are the general requirements and responsibilities for a loan recovery officer:

Educational Requirements:


Degree: A degree in a relevant field.
Certifications: Certifications in credit management, risk management, or collections can be... advantageous.


Experience:


Relevant Experience:  Prior experience in a collections or loan recovery role is often preferred.
Knowledge of Financial Products: Understanding various loan products, financial services, is important.


Skills:


Communication Skills: Strong verbal and written communication skills to negotiate with borrowers and communicate effectively with stakeholders.
Analytical Skills: Ability to analyze financial statements and credit reports to assess a borrower’s economic situation.
Problem-Solving Skills: Ability to devise effective strategies for loan recovery.
Interpersonal Skills: Strong interpersonal skills to handle sensitive situations and manage borrower relationships.
Negotiation Skills: Ability to negotiate repayment plans and settlements with borrowers.


Responsibilities:


Loan Recovery: Implement strategies to recover overdue loans and minimize losses.
Communication with Borrowers: Contact borrowers to discuss their loan status and negotiate repayment plans.
Reporting: Maintain detailed records of recovery efforts, outcomes, and management reports.
Compliance: Ensure all recovery activities comply with relevant laws and regulations.
Collaboration: Work with other departments such as legal, credit, and customer service to facilitate loan recovery.


The advantages of our company:


Competitive salary and performance bonuses.
 Professional development opportunities are provided for you. We have professional trainers to conduct detailed pre-job training.
The company's culture is vibrant and inclusive. The working environment is good, and the atmosphere is relaxed. There are cleaners and office assistants in the office to serve everyone at any time. The compay also has security guards to ensure everyone's safety at all times.
There are irregular afternoon teas, and employees celebrate birthdays together.
As long as you attend work on time every month, you will receive the full amount of the full attendance bonus.
If you need to work overtime on holidays, we will pay double the daily overtime pay on time.
Besides the daily basic salary and monthly bonus, the company also offers a fixed welfare subsidy ranging from 5,000 to 15,000 NGN.
Phone cards will be processed for the agents of the corresponding positions upon entry;
The more you do, the more you get" is the company's principle. Every hardworking employee has a fair internal promotion opportunity and has the chance to obtain a management position. more

Location:N0 17a Emmanuel Olorunfemi street, Haruna Bus stop, Ogba, Lagos state.

Job Summary:

We are looking for a skilled Human Resources (HR) professional to manage HR operations, including recruitment, employee relations, performance management, and compliance. The ideal candidate should have excellent communication skills and a strong understanding of HR policies and labor laws.

Key... Responsibilities:


Develop and implement HR strategies and initiatives aligned with company goals.
Oversee the recruitment and selection process, including job postings, interviews, and onboarding.
Manage employee relations by addressing grievances, disciplinary actions, and workplace conflicts.
Develop and update HR policies and ensure compliance with labor laws.
Conduct performance management and provide support for employee development programs.
Maintain HR records and ensure data confidentiality.
Process payroll, benefits administration, and compensation planning.
Promote a positive workplace culture through engagement and wellness initiatives.
Handle exit interviews and offboarding processes.


Qualifications & Skills:


Bachelor's degree in Human Resources, Business Administration, or a related field.
years of experience in HR roles.
Knowledge of labor laws and HR best practices.
Strong interpersonal and communication skills.
Ability to handle sensitive information with discretion.
Experience with HR software (e.g., HRIS, payroll systems) is a plus.


Preferred Skills:


Certification in HR (e.g., CIPM, SHRM, HRCI) is an added advantage.
Experience in fintech is preferred. more

A loan recovery officer plays a critical role in the financial industry by managing and recovering overdue loans. Here are the general requirements and responsibilities for a loan recovery officer:

Educational Requirements:


Degree: A degree in a relevant field.
Certifications: Certifications in credit management, risk management, or collections can be... advantageous.


Experience:


Relevant Experience:  Prior experience in a collections or loan recovery role is often preferred.
Knowledge of Financial Products: Understanding various loan products, financial services, is important.


Skills:


Communication Skills: Strong verbal and written communication skills to negotiate with borrowers and communicate effectively with stakeholders.
Analytical Skills: Ability to analyze financial statements and credit reports to assess a borrower’s economic situation.
Problem-Solving Skills: Ability to devise effective strategies for loan recovery.
Interpersonal Skills: Strong interpersonal skills to handle sensitive situations and manage borrower relationships.
Negotiation Skills: Ability to negotiate repayment plans and settlements with borrowers.


Responsibilities:


Loan Recovery: Implement strategies to recover overdue loans and minimize losses.
Communication with Borrowers: Contact borrowers to discuss their loan status and negotiate repayment plans.
Reporting: Maintain detailed records of recovery efforts, outcomes, and management reports.
Compliance: Ensure all recovery activities comply with relevant laws and regulations.
Collaboration: Work with other departments such as legal, credit, and customer service to facilitate loan recovery.


The advantages of our company:


Competitive salary and performance bonuses.
 Professional development opportunities are provided for you. We have professional trainers to conduct detailed pre-job training.
The company's culture is vibrant and inclusive. The working environment is good, and the atmosphere is relaxed. There are cleaners and office assistants in the office to serve everyone at any time. The compay also has security guards to ensure everyone's safety at all times.
There are irregular afternoon teas, and employees celebrate birthdays together.
As long as you attend work on time every month, you will receive the full amount of the full attendance bonus.
If you need to work overtime on holidays, we will pay double the daily overtime pay on time.
Besides the daily basic salary and monthly bonus, the company also offers a fixed welfare subsidy ranging from 5,000 to 15,000 NGN.
Phone cards will be processed for the agents of the corresponding positions upon entry;
The more you do, the more you get" is the company's principle. Every hardworking employee has a fair internal promotion opportunity and has the chance to obtain a management position. more

Job Summary:

We seek a results-driven Telesales Team Lead to oversee our telesales team in a fast-paced loan company. The ideal candidate will manage a team of telesales agents, drive sales performance, ensure excellent customer service, and maintain compliance with lending regulations.

Key Responsibilities:


Team Management & Supervision: Lead, coach, and motivate a team of telesales... agents to achieve sales targets and KPIs.
Sales Strategy Execution: Develop and implement strategies to maximize loan sales and conversion rates.
Performance Monitoring: Track team performance, analyze sales metrics, and provide regular reports to management.
Training & Development: Conduct training sessions to enhance the skills of telesales agents in loan product knowledge, customer engagement, and objection handling.
Quality Assurance & Compliance: Ensure adherence to company policies, financial regulations, and ethical lending practices.
Customer Engagement: Address escalated customer inquiries and complaints, ensuring a positive customer experience.
Process Improvement: Identify gaps in the sales process and recommend improvements to enhance efficiency and effectiveness.


Requirements:


Education: Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
Experience: Minimum of 2-4 years of experience in telesales, with at least 1 year in a leadership role (preferably in a financial institution or loan company).
Skills:

Strong leadership and people management skills
Excellent communication and negotiation abilities
Sales-driven mindset with a proven track record in loan sales
Ability to analyze data and make data-driven decisions
Familiarity with CRM tools and telesales software
Knowledge of loan products, credit assessment, and financial regulations




Preferred Qualifications:


Experience in consumer lending, microfinance, or banking
Proficiency in Microsoft Excel and reporting tools
Ability to work under pressure and meet sales targets


Salary & Benefits:


Competitive salary with performance-based incentives
Transportation, Airtime and feeding allowance and other benefits
Career growth opportunities within the organization more

Job Overview

We are looking for a Graphic Designer to create engaging and on-brand graphics for various media. The Graphic Designer job description includes defining requirements, visualizing and creating graphics including illustrations, logos, layouts and photos. You’ll be the one to shape the visual aspects of websites, books, magazines, product packaging, exhibitions, and more. Your... graphics should capture the attention of those who see them and communicate the right message. For this, you need to have a creative flair and a strong ability to translate requirements into design. If you can communicate well and work methodically as part of a team, we’d like to meet you. The goal is to inspire and attract the target audience.

Responsibilities


Study design briefs and determine requirements Schedule projects and define budget constraints Conceptualize visuals based on requirements
Prepare rough drafts and present ideas Develop illustrations, logos and other designs using software or by hand Use the appropriate colors and layouts for each graphic
Work with copywriters and creative director to produce final design Test graphics across various media Amend designs after feedback Ensure final graphics and layouts are visually appealing and on-brand Requirements and skills Proven graphic designing experience
A strong portfolio of illustrations or other graphics Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop and so on) A keen eye for aesthetics and details Excellent communication skills Ability to work methodically and meet deadlines Degree in Design, Fine Arts or related field is a pluS more

A loan recovery officer plays a critical role in the financial industry by managing and recovering overdue loans. Here are the general requirements and responsibilities for a loan recovery officer:

Educational Requirements:


Degree: A degree in a relevant field.
Certifications: Certifications in credit management, risk management, or collections can be... advantageous.


Experience:


Relevant Experience:  Prior experience in a collections or loan recovery role is often preferred.
Knowledge of Financial Products: Understanding various loan products, financial services, is important.


Skills:


Communication Skills: Strong verbal and written communication skills to negotiate with borrowers and communicate effectively with stakeholders.
Analytical Skills: Ability to analyze financial statements and credit reports to assess a borrower’s economic situation.
Problem-Solving Skills: Ability to devise effective strategies for loan recovery.
Interpersonal Skills: Strong interpersonal skills to handle sensitive situations and manage borrower relationships.
Negotiation Skills: Ability to negotiate repayment plans and settlements with borrowers.


Responsibilities:


Loan Recovery: Implement strategies to recover overdue loans and minimize losses.
Communication with Borrowers: Contact borrowers to discuss their loan status and negotiate repayment plans.
Reporting: Maintain detailed records of recovery efforts, outcomes, and management reports.
Compliance: Ensure all recovery activities comply with relevant laws and regulations.
Collaboration: Work with other departments such as legal, credit, and customer service to facilitate loan recovery.


The advantages of our company:


Competitive salary and performance bonuses.
 Professional development opportunities are provided for you. We have professional trainers to conduct detailed pre-job training.
The company's culture is vibrant and inclusive. The working environment is good, and the atmosphere is relaxed. There are cleaners and office assistants in the office to serve everyone at any time. The compay also has security guards to ensure everyone's safety at all times.
There are irregular afternoon teas, and employees celebrate birthdays together.
As long as you attend work on time every month, you will receive the full amount of the full attendance bonus.
If you need to work overtime on holidays, we will pay double the daily overtime pay on time.
Besides the daily basic salary and monthly bonus, the company also offers a fixed welfare subsidy ranging from 5,000 to 15,000 NGN.
Phone cards will be processed for the agents of the corresponding positions upon entry;
The more you do, the more you get" is the company's principle. Every hardworking employee has a fair internal promotion opportunity and has the chance to obtain a management position. more

Position Overview:

We are seeking a dynamic and experienced Social Media Manager to join our marketing team. The ideal candidate will have a deep understanding of the fintech landscape and a passion for leveraging social media to drive engagement, brand awareness, and customer loyalty. This role involves creating and executing social media strategies, managing online presence, and analyzing... performance metrics to optimize campaigns.

Key Responsibilities:

Strategy Development:


Develop and implement comprehensive social media strategies aligned with the company’s goals and target audience.
Identify key social media trends and insights to inform content creation and marketing strategies.


Content Creation and Management:


Create, curate, and manage engaging content across various social media platforms, including but not limited to Facebook, Twitter, LinkedIn, Instagram, and YouTube.
Collaborate with the design and content teams to produce high-quality visuals, videos, and written content.


Community Engagement:


Foster a strong online community by engaging with followers, responding to comments and messages, and encouraging user-generated content.
Monitor and manage the company's online reputation, addressing any issues or negative feedback promptly and professionally.


Analytics and Reporting:


Track and analyze social media performance metrics using tools like Google Analytics, Hoot suite, or Sprout Social.
Provide regular reports on social media campaigns’ performance, offering insights and recommendations for improvement.


Collaboration:


Work closely with the marketing, sales, and product teams to ensure a cohesive brand message and integrated marketing efforts.
Coordinate with influencers and partners to expand the company’s reach and impact.


Innovation:


Stay up-to-date with the latest social media best practices, technologies, and trends.
Experiment with new content formats and platforms to drive innovation and audience growth.


Qualifications:


Bachelor’s degree in Marketing, Communications, Business, or a related field.
Proven experience as a Social Media Manager or similar role, preferably within the fintech or financial services industry.
Strong understanding of social media platforms, algorithms, and best practices.
Excellent written and verbal communication skills.
Proficiency in social media management tools (e.g., Hootsuite, Buffer, Sprout Social).Creative thinking and the ability to generate innovative ideas. Strong analytical skills and the ability to interpret data and metrics.Ability to work independently and as part of a team in a fast-paced environment.
Knowledge of SEO, web traffic metrics, and digital marketing trends is a plus.


Benefits:    


Competitive salary and performance-based bonuses.
Professional development opportunities.
Vibrant and inclusive company culture. more