Job Purpose:

The purpose of this position is to ensure office operations run smoothly within the Church Set up. The jobholder will also be required to attend to Walk-ins and Plan for Meetings lising with all Departments.

Qualifications and Requirements 


Bachelors’ degree or Diploma in Business Management from a recognized university 
Secretarial Training would be an added... advantage 
Highly competent in MS Office, with the ability to make impressive presentations 
Must be a Christian


Personal Traits, Qualities And Aptitudes.


Excellent Organizational Skills.
Responsible and Accountable.
Ability to manage multiple tasks and projects simultaneously. 
Excellent time management
Exceptional communication and interpersonal skills
Ability to work independently and be self-motivated.
Creative and good problem solving skills
Great social skills
High Integrity


Key Responsibilities and Duties


Receiving visitors and directing them accordingly 
Switchboard duties which entails  taking  and relaying the correct messages to the right office colleague  and taking messages and dispatching the information promptly and appropriately.
Communicate and liaise verbally and in writing between suppliers/visitors/enquirers and relevant staff.
Using a range of office software, including email, spreadsheets and databases; manage filing systems;
Developing and implementing new administrative systems, such as record management;
Recording office expenditure and managing the budget;
Maintaining the condition of the office and arranging for necessary repairs;
Organizing staff meetings - this includes preparing the agenda and taking minutes
Delegating work to staff and managing their workload and output
Writing reports for the director and delivering presentations;
Responding to customer enquiries and complaints;


Deadline: 28th April, 2025 more

About the Role:

The Sales & Marketing Executive will play a critical role in promoting and selling the services of the tour and travel company. This position involves developing and executing strategies to boost sales, enhance brand presence, and increase customer satisfaction through targeted marketing efforts. The ideal candidate will be proactive, creative, and driven to meet and exceed... sales targets.

Qualifications and Requirements


Diploma in Sales and Marketing or related field from a reputable institution. 
1-2 years’ experience in sales and marketing, ideally within the travel or tourism industry
Strong client data base. 
Proven track record of meeting or exceeding sales targets.
Excellent knowledge of MS Office and marketing software.


Competencies and Skills required:


Excellent Sales ,Marketing and Negotiation skills
Reporting and Presentation skills
Ability to work under pressure without losing composure
Must be flexible and adaptable
Have ability to be proactive and take initiative
Have tact and diplomacy and confidential
Reliable and keen attention to details
Honesty and integrity
Ability to multi task and prioritizing skills daily workload
Outstanding customer service skills and exceptional people skills
Outstanding oral and written communication skills
In-depth knowledge of the industry and its current events
Excellent organization and time management


Key Responsibilities and Duties


Identify and generate new leads through various channels including cold calls, emails, networking events, and online platforms.
Build and maintain relationships with both potential and existing clients, providing exceptional customer service and support throughout the sales process.
Present and promote tour packages and travel services to potential clients, tailoring offerings to meet customer needs and preferences
Negotiate with clients on pricing, terms, and packages, and work towards closing deals to meet sales targets.  
Maintain detailed records of sales activities, customer interactions, and market insights. Report sales performance to management on a regular basis.
Identify opportunities to upsell or cross-sell additional travel services such as premium packages, special tours, or extra services.
Assist in the development and execution of both online and offline marketing campaigns to increase brand awareness and customer engagement.
Develop marketing content for social media, email newsletters, blogs, and the company website. Ensure the content aligns with the company’s brand image.
Manage social media accounts, including creating posts, responding to customer inquiries, and engaging with followers to promote services and events.
Conduct market research to understand current trends, customer preferences, and competitor offerings, and adjust marketing strategies accordingly.
Help in maintaining the company’s brand image and ensuring all marketing materials are consistent with the company’s values and messaging.
Act as a point of contact for clients before, during, and after their travel experience to ensure customer satisfaction and retention.
Gather feedback from clients to assess the quality of services provided and identify areas for improvement.
Address and resolve customer complaints or issues in a professional manner, ensuring a positive outcome for both the client and the company
Prepare and submit regular reports on sales performance, marketing activities, and customer feedback to management.
Maintain an up-to-date database of clients, leads, and contacts for marketing and sales efforts.
Work closely with the tour operation team, product managers, and other departments to ensure seamless service delivery to clients.
Any other duty assigned. more

Our Client is looking for a competent and professional Sales Executive and Administration Officer to offer administrative support and handle various sales functions. The Role reports to the Director. The role generally involves handling of variety of tasks on a one to one basis with the MD in an organized and timely manner.

About the Client:


A leading and busy events planning and... management company in Mombasa that has resources and equipment to bring events from mere ideas to reality seeks to hire a competent and aggressive individual. The firm is involved in every aspect of planning and execution letting their clients focus on their core business.


Job Purpose:


The purpose of this position is to offer administrative support as well as handle sales matters. 


Qualifications and Requirements


Diploma from a recognized institution in Business Administration, Secretarial or Public Relations or any other related fields.
Proficiency in Ms Office with working knowledge of digital marketing.
At least 2 years relevant and proven work experience in a similar or hospitality industry.
Proven Sales experience.
Have knowledge of office management, systems and procedures


Personal Traits, Qualities and Aptitudes.


Perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure.
Accept responsibility for the direction, control and planning of an activity.
Must be flexible and adaptable
Have ability to be proactive and take initiative
Have tact and diplomacy
Ability to work independently
Team player
Reliable and great attention to details
Honesty and integrity
Ability to multi task and prioritizing skills daily workload
Strong customer service skills and exceptional people skills
Must be up to date with the latest gadgets and applications
Outstanding oral and written communication skills
Great negotiation skills.
In-depth knowledge of the industry and its current events.
The ability to handle pressure and meet deadlines.


Key Responsibilities and Duties


Acting as a point of contact between the management and internal/external clients
Implementing and maintaining procedures/administrative systems liaising with staff, suppliers and clients
Meet established sales targets, goals and quotas.
Establish plans and strategies to expand the customer base in the assigned sales area.
Execute sales support processes to expedite the conversion of sales.
Collating and filing documents, expenses etc
Typing quotations and making follow-ups
Assist in preparations of proposals and tender documents and presentations
Handle enquires and ensuring accurate information is given in a professional manner
Run day to day errands to coordinate special events, including conferences, quarterly meetings and business luncheons
Maintain organization and pay attention to detail throughout the day and to ensure all documents and important contracts are filed and marked appropriately.
Prepare reports, presentations and briefs
Assist in sourcing items from suppliers when needed
Attending meetings with the MD when required
Handle social media pages.
Undertaking any other office administrative services duties that may be assigned.
Any other duty assigned 


Key Performance Indicators & Reports 


High customer satisfaction levels especially based on social media responses etc, improved productivity and improved sales. more

About the Client:

Our client in the Supermarket Industry, is looking for a candidate to join their team as a Supermarket Pastry Chef to handle production and quality for their bakeries in accordance with approved standards and company guidelines.

Summary of Duties and Responsibilities.


Prepare a wide variety of goods such as cakes, cookies, pies, bread, donut
Create new and exciting... desserts to renew our menus and engage the interest of customers
Decorate pastries using different icings, toppings etc. to ensure the presentation will be beautiful and exciting
Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget
Check quality of material and condition of equipment and devices used for cooking
Identify staffing needs and help recruit and train personnel
Maintain a lean and orderly cooking station and adhere to health and safety standards


Key Qualifications


Diploma / Certificate in Food Production or related area.
At least 2 years in pastry production.
Valid Food handler’s certificate.
Knowledge in HACCP.
Diploma/certificate in pastry production preferred.


Competencies and Skills:


Excellent record in kitchen operations and procedures.
Ability to calculate profit margins.
Well-versed in preparing food items consistently while adhering to recipe standards.
Track record of working efficiently in a fast-paced environment.
Self-motivated and takes own initiative.
Excellent communication skills
Strong Customer Service Skills
Must be a team player with strong work ethics. more

Objective:


The HR Assistant is responsible for supporting the human resources department in various tasks related to employee recruitment, on-boarding, payroll, benefits administration, and compliance with labor laws. This role is critical in ensuring that the supermarket maintains a smooth and productive work environment, handling HR-related matters with discretion, efficiency, and... professionalism.


Qualifications and Requirements


Diploma or degree in Human Resource Management, Project Management or a related field.
1-2 years of experience in factory staff supervision or a similar role.
In-depth knowledge of Kenyan labour laws and HR practices.
Proficiency in MS Office (Word, Excel, PowerPoint).
Strong interpersonal and problem-solving skills.
Ability to multitask and manage priorities in a fast-paced environment.


Key Responsibilities and Duties

Recruitment and Staffing:


Assist in the recruitment process, including posting job ads, screening resumes, and scheduling interviews.
Coordinate job offers and assist with the on-boarding process for new hires (including paperwork, orientation, and training schedules).


Employee Records Management:


Maintain accurate employee records, including personal details, job titles, and compensation data.
Update employee files with relevant information (such as performance reviews, promotions, or disciplinary actions).


Payroll and Benefits Administration:


Assist with payroll processing, ensuring that employee hours are logged accurately and payroll is distributed timely.
Help manage employee benefits, including health insurance, retirement plans, and other perks.


Employee Relations:


Assist in handling employee queries related to workplace policies, benefits, and other HR matters.
Address minor employee complaints and escalate issues to the Head of HR when necessary.


Training and Development:


Assist with organizing training sessions or workshops for employees on topics such as customer service, health & safety, or product knowledge.
Help track employee training and development progress.


Compliance and Legal Documentation:


Ensure all employee paperwork is compliant with relevant labor laws, including tax forms, contracts, and non-disclosure agreements.
Help monitor compliance with health and safety standards within the supermarket.


General HR Support:


Maintain HR files, handle employee inquiries, and assist with day-to-day HR activities.
Coordinate employee performance reviews and assist with performance management tasks. more

Objective:


As Supermarket Administrator, you will manage and coordinate the daily operations of the Kitchen, Store, Bakery, Invoicing, and Banking departments. Your role will involve providing strategic leadership, optimizing operational processes, ensuring compliance with company policies, and fostering collaboration across departments to meet organizational objectives. You will also serve... as the primary link between departmental teams and the Director.


Qualifications and Requirements


Be a holder of a Degree/diploma, preferably in business administration, management, retail management, or a related field.
1-2 years’ experience in a supermarket or retail environment, with a focus on administration, management, or operations.
Experience in supervising staff, managing inventory, and overseeing daily operations of a supermarket or retail store.
Some knowledge of handling budgets, pricing, or profit margins may be important.
Proficient with Microsoft Office.


Competencies and Skills


Good work ethic.
Leadership skills.
Strong Communication and Interpersonal Skills.
Sound and strong decision making skills.
Excellent Conflict Management and problem solving skills.
Ability to solve tough problems.
The ability to handle pressure and meet deadlines.
Skill in prioritizing, planning and superb organizational skills.
Excellent time management skills.
Attention to Detail.


Key Responsibilities and Duties


Coordinate daily administrative activities to ensure that all departments operate seamlessly. Assist with the scheduling of meetings, store activities, and cross-department collaborations to optimize efficiency.
Serve as the primary communication point for internal and external correspondence. Relay important information to relevant departments and respond promptly to inquiries from staff, customers, and suppliers.
Maintain and update store records, including inventory logs, supplier details, staff attendance, and other key documentation. Ensure that records are accurate, well-organized, and accessible for reporting and compliance purposes.
Monitor store supplies and stationery to ensure sufficient stock levels are maintained. Coordinate procurement activities and liaise with suppliers to ensure timely deliveries and adherence to purchase agreements.
Ensure the store\'s administrative processes comply with internal policies and external regulations. Maintain organized and complete documentation for audits and inspections.
Manage staff rosters in collaboration with department heads to ensure adequate coverage during peak and off-peak periods. Monitor staff attendance and address scheduling conflicts promptly.
Assist store staff by addressing administrative needs, resolving queries, and providing the necessary tools and resources for their roles. Support on-boarding processes for new employees by ensuring proper documentation and orientation coordination.
Generate daily, weekly, and monthly reports on store operations, sales, and inventory.
Address and resolve administrative challenges, supplier issues, and staff concerns efficiently to maintain smooth store operations. Collaborate with the Store supervisor to escalate and resolve complex issues.
Ensure the cleanliness, safety, and organization of office spaces and store facilities. Coordinate maintenance activities and report any repairs needed to the appropriate service providers.
Handle escalated customer complaints related to administrative or operational matters. Work to resolve issues efficiently while maintaining a professional and customer-focused approach.
Maintain an efficient and organized filing system, both physical and digital, for store-related documents. Ensure documents are up to date and easily retrievable when needed. more

Overview:


We\'re seeking a dynamic and highly organized Personal Assistant / Personal Social Media Manager to support a young CEO in managing daily administrative tasks and maintaining an engaging social media presence. The ideal candidate will be proactive, tech-savvy, and able to multitask in a fast-paced environment.


Qualifications and Requirements:


Bachelor\'s degree in... Business Administration, Communications, Marketing, or a related field.

2 Years Experience working with high-level executives or in a startup environment
Proven experience as a Personal Assistant and/or Social Media Manager.


Excellent organizational and multitasking skills.
Strong written and verbal communication skills.
Proficient in using social media platforms and scheduling tools.
Ability to maintain confidentiality and exercise discretion.
High attention to detail and problem-solving skills.
Tech-savvy with a good understanding of office management software and social media analytics tools.


Key Responsibilities and Duties:

Personal Assistant Duties:


Manage the CEO\'s calendar, schedule meetings, and coordinate travel arrangements.
Handle confidential information and maintain discretion in all tasks.
Assist with personal errands and tasks as needed.
Prepare and edit correspondence, communications, presentations, and other documents.
Organize and maintain files and records, ensuring they remain updated and easily accessible


Social Media Management Duties:


Develop and implement social media strategies to enhance the CEO\'s online presence.
Create, curate, and schedule engaging content across various social media platforms.
Monitor social media accounts, respond to comments and messages promptly, and engage with the audience.
Analyze social media metrics to measure the effectiveness of campaigns and adjust strategies as needed.
Stay up-to-date with social media trends and best practices to ensure content remains fresh and relevant. more

About the Client:


Our client is a leading real estate company known for its high-quality developments and commitment to providing affordable, modern living solutions. With an established reputation for innovation and excellence in property development, the client is expanding its presence in both residential and commercial real estate markets. As part of its marketing strategy, the company... seeks a dynamic, creative, and experienced Social Media Marker to enhance its digital presence and engage with its audience.


Summary of Duties and Responsibilities.


Implement comprehensive social media strategies to enhance brand visibility, engagement, and lead generation across key platforms (Facebook, Instagram, LinkedIn, Twitter, YouTube, Company Website etc.).
Curate, and schedule high-quality content (images, videos, blogs, and infographics) that aligns with the company’s brand identity and business goals.
Engage with online communities by responding to comments, direct messages, and participating in conversations that strengthen the company\'s relationship with its audience.
Plan and execute social media campaigns, promotions, and contests to increase brand awareness, lead acquisition, and customer retention.
Manage paid social media advertising campaigns to increase reach, drive traffic, and promote listings, events, and services.
Track, analyze, and report on social media performance, using insights to optimize campaigns and content strategy.
Stay updated on the latest social media trends, tools, and best practices, and incorporate relevant trends into content and strategy.
Ensure all content aligns with the company’s voice, style, and branding guidelines, maintaining consistency across platforms.
Monitor brand reputation and address negative feedback or crises in a timely and professional manner.


Key Qualifications


A Bachelor\'s Degree in Marketing, Communications, Public Relations, or a related field.
Experience: 3+ years of proven experience in managing social media accounts for a business or brand, preferably within the real estate or property sector.
Strong understanding of social media platforms, trends, and best practices.
Certifications in Social Media Marketing, Digital Marketing, or related areas are a plus.


Competencies and Skills:


Creativity: Ability to think outside the box and create engaging, shareable content that resonates with target audiences.
Communication: Excellent written and verbal communication skills, with the ability to write in a professional, clear, and engaging manner.
Analytical Skills: Ability to analyze performance data, draw insights, and use that information to improve strategies and content.
Project Management: Strong organizational and time management skills, with the ability to handle multiple projects and meet deadlines.
Attention to Detail: High attention to detail in content creation, messaging, and community engagement.
Tech-Savvy: Proficient with social media management tools (e.g., Hootsuite, Buffer), analytics tools (e.g., Google Analytics, Facebook Insights), and design software (e.g., Canva, Adobe Creative Suite).
Customer-Focused: Ability to build and nurture relationships with the online community and stakeholders, creating a positive brand experience.
Adaptability: Willingness to adapt to new trends, tools, and changes in social media algorithms. more

Objective:

The HR intern will support the team with day to day tasks and special projects. The intern will gain practical experience in all aspects of HR. 

Qualifications and Requirements


Bachelor’s Degree in Human Resources, Business Administration or equivalent.
Proficient with Microsoft Office.


Competencies and Skills


Good work ethic.
Strong Communication and... Interpersonal skills.
Sound and strong decision making skills.
Excellent Conflict Management and problem solving skills.
Ability to solve tough problems.
The ability to handle pressure and meet deadlines.
Skill in prioritizing, planning and superb organizational skills.
Excellent time management.
Attention to Detail.


Key Responsibilities and Duties


Assist with the recruitment process including job adverts, conducting initial phone screens and end to end process.
Attending to all labour outsourced staff.
Help with HR- related projects and consultancy assignments.
Responsible for day to day HR admin activities such as leave and attendance management, benefits administration and maintenance of employee records.
Custodian of employee records/files, maintenance, regular update and proper storage of staff files in line with internal guidelines.
Keep up-to-date with the latest HR trends and best practice.
Prepare and accurately collate monthly payroll inputs and submit for final payroll processing in a timely manner and resolve any payroll errors.
Receive employee grievances and handle/escalate as appropriate.
Manage the onboarding, induction, orientations, processing new hire paperwork, exit process, conduct exit interviews where applicable, ensure full clearance and follow up on processing of final dues.
Produce and submit reports on general HR activity.
Maintain digital and electronic records of employees.
Serve as point of contact with benefit vendors and administrators.
Oversee the completion of compensation and benefit documentation.
Assist with performance management procedures.
Schedule meetings, interviews, HR events and maintain agendas.
Coordinate training sessions and seminars.
Provide general HR support as needed, including answering employee questions and responding to requests.
Other duties assigned by your supervisor.


Deadline: 26th February 2025 more

Job Overview:


Our client is a leading real estate company known for its high-quality developments and commitment to providing affordable, modern living solutions. With an established reputation for innovation and excellence in property development, the client is expanding its presence in both residential and commercial real estate markets. As part of its marketing strategy, the company seeks... a dynamic, creative, and experienced Digital Marketing Manager to enhance its digital presence and engage with its audience.


Key Responsibilities:

Digital Strategy Development:


Design and implement a comprehensive digital marketing strategy to promote land sales.
Identify target audiences and craft compelling marketing messages that resonate with potential buyers.
Stay up-to-date with industry trends, emerging technologies, and best practices to optimize marketing efforts.
Oversee the production of engaging content, including videos, graphics, and written materials for various platforms (social media, website, email marketing).
Coordinate with the Videographer, Graphic Designer, and Social Media Manager to ensure cohesive branding and consistent messaging across all digital channels.
Ensure content is SEO-optimized and follows best practices for online visibility.
Plan and execute digital marketing campaigns, including pay-per-click (PPC), social media ads, email marketing, and other online marketing initiatives.
Monitor campaign performance, analyze key metrics (CTR, conversion rates, etc.), and adjust strategies to maximize ROI.
Provide regular reports to the Business Development Manager on campaign effectiveness and opportunities for improvement.
Lead, mentor, and manage the digital marketing team (Videographer, Graphic Designer, Social Media Manager), ensuring high-quality output and adherence to project deadlines.
Foster a collaborative and innovative work environment that encourages creativity and performance excellence.
Work closely with the Business Development Manager to align marketing strategies with business goals and sales objectives.
Collaborate with other departments (sales, customer service) to ensure a cohesive approach to market positioning and client engagement.
Develop and manage the digital marketing budget, ensuring efficient allocation of resources for maximum impact.
Track expenses and ensure all marketing activities are executed within the approved budget.


Qualifications:


Bachelor’s degree in Marketing, Business, Communications, or related field.
Proven experience (5+ years) in digital marketing.
Strong knowledge of SEO, SEM, social media marketing, and email marketing.
Experience managing digital campaigns, including Google Ads, Facebook Ads, and other PPC platforms.
Proficiency with digital marketing tools and platforms (e.g., Google Analytics, Meta, MailChimp).


Key  Skills and Competencies:


Graphic design or video production experience is a plus.
Familiarity with CRM systems and marketing automation tools
Strategic thinking
Creativity and innovation
Attention to detail
Results-oriented mindset
Strong organizational and multitasking abilities
Excellent leadership and team management skills.
Strong analytical skills and the ability to interpret data to make informed marketing decisions.
Excellent verbal and written communication skills. more