Working hours- 8:00am-5:30 pm (Mon-Fri. including 2 Saturdays in a month)

We are seeking a dedicated and highly organized Customer Service and Admin Officer to join our team. The ideal candidate will be responsible for delivering excellent customer service, handling administrative tasks, and ensuring smooth day-to-day operations within the organization. The role requires strong communication... skills, attention to detail, and the ability to multitask effectively.

Key Responsibilities:


Serve as the first point of contact for customers via phone, email, and in-person interactions.
Address customer inquiries, complaints, and requests promptly and professionally.
Provide information about company products/services and guide customers through processes.
Maintain customer records and update databases with accurate information.
Manage and organize office documents, records, and files.
Assist in scheduling appointments, meetings, and events.
Prepare reports and correspondence as required.
Handle incoming and outgoing mail and deliveries.
Ensure office supplies are stocked and reorder when necessary.
Liaise with internal departments to support smooth workflow when necessary.
Maintain confidentiality of sensitive information.
Supervise other support staff
Other assignments as


Qualifications & Requirements:


Previous experience in customer service and administrative roles.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
Ability to work independently and as part of a team.
Problem-solving skills and a proactive approach.
OND degree in any field of study


If you are a motivated and customer-focused individual with excellent administrative skills, we encourage you to apply! more

We are seeking a dynamic and results-driven Freelance Business Development Manager to support our technical team in expanding into new markets and driving business growth. 

This is position offers an exciting opportunity to contribute and impact a dynamic team. If you’re passionate about sustainable solutions and have a track record of driving business success, we’d love to hear from... you.

The ideal candidate should have a minimum of 5years experience in marketing, business development, and client relationship management, preferably in the B2B market.

Key Responsibilities


Conduct in-depth market research to identify opportunities in the water industry including emerging technologies, new markets, industry trends and customer needs. 
Develop and implement tailored marketing strategies to promote the company’s services in the water treatment industry.
Develop a growth strategy focused on financial gain and customer satisfaction.
Identify and communicate the company’s value proposition to prospective clients.
Collaborate with the technical team to produce content that will inform and educate the market on the company’s capabilities.
Identify potential clients, projects, and partnerships in the water industry for business growth.
Schedule business meetings with prospective clients.
Lead negotiations and close deals on new businesses.
Analyze competitors and provide insights to refine the company’s strategies and offerings.
Enhance brand visibility through strategic partnerships, public relations efforts, and digital marketing.
Prepare regular reports on marketing activities, sales pipeline, and business development progress to the Managing Director.
Collaborate with internal teams to ensure alignment between technical capabilities and client needs.


Qualifications and Skills


A bachelor’s degree in any field (Science background preferably but not mandatory).
Proven experience in marketing and business development.
Excellent communication, negotiation, and relationship-building skills.
Result driven and Analytical mindset with the ability to interpret market data and adjust strategies accordingly.
Ability to work independently, prioritize tasks, and manage multiple projects.
Proficiency in digital marketing skills and other collaboration platforms. more