Our Client in the FMCG sector seeks to recruit a Sales Representative whose main purpose will be to manage Sales, Marketing and Distribution of all Company products effectively and efficiently within the country using available resources so as to achieve profitable volume of sales.

Market route for each TDR will be: (facilitation of movement from town to town is given)


Narok, Bomet,... Kisii, Homabay route
Kisumu, Kakamega, Kericho, Bungoma route
Naivasha, Nakuru, Gilgil, Nyahururu route


Duties and Responsibilities


Build a strong route to market network and provision of efficient customer service so as to attain sustainable, profitable sales volume growth and to maximize sales opportunities presented in the market for premium products.
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to visit existing or potential sales outlets.
Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products.
Support the Brand Marketing process by identifying the key opportunities in Listing and Activations (incorporating understanding on consumers, category, customer, competition, channel and external environment).
Execute Trade Marketing Strategy across a portfolio of brands in consultation with Marketing Manager and Sales Manager. This includes brand activations, merchandising and POS placement
Implement and establish close working relationships with partners Traders and Retailers in order to gain high levels of trade support and loyalty whilst enhancing understanding of the trading environment
Represent the company, acting in accordance with company business standards managing financial activities in an ethical manner
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Responsible for monitoring and reporting on competitive activity document all pricing activities
Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keeps management informed by submitting activity and results reports, such as daily visit reports, weekly work plans, and monthly and annual territory analyses.


Requirements


Must have a University professional degree in Sales, Marketing or other relevant fields.
Minimum of 5 years of experience in Trade Marketing in FMCG industry, preferably food & beverages industry.
Excellent verbal and written communication skills (outgoing personality).
Must have a valid Driver’s License (DL)
Ability to prioritize and organize workloads independently when required.
Ability to problem solve and ‘make things happen’.
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
Role Purpose

Manage Sales, Marketing and Distribution of all products effectively and efficiently within the country using available resources so as to achieve profitable volume of sales.

Build a strong route to market network and provision of efficient customer service so as to attain sustainable, profitable sales volume growth and to maximize sales opportunities presented in the market for... premium products.

Responsibilities


Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to visit existing or potential sales outlets.
Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products.
 Support the Brand Marketing process by identifying the key opportunities in Listing and Activations (incorporating understanding on consumers, category, customer, competition, channel and external environment).
Execute Trade Marketing Strategy across a portfolio of brands in consultation with Marketing Manager and Sales Manager. This includes brand activations, merchandising and POS placement.
Implement and establish close working relationships with partners (Resellers, Traders and Retailers) to gain high levels of trade support and loyalty whilst enhancing understanding of the trading environment.
Represent the company, acting in accordance with company business standards managing financial activities in an ethical manner.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Responsible for monitoring and reporting on competitive activity document all pricing activities.
Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keeps management informed by submitting activity and results reports, such as daily visit reports, weekly work plans, and monthly and annual territory analyses.


Requirements


Must have a University professional degree in Sales, Marketing or other relevant fields.
Minimum of 5 years of experience in Trade Marketing in FMCG industry, preferably food & beverages industry.
Excellent verbal and written communication skills (outgoing personality).
Must have a valid Driver’s License (DL)
Ability to prioritize and organize workloads independently when required.
Ability to problem solve and ‘make things happen’.
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
Broad Function: The incumbent will provide strategic leadership and comprehensive oversight of the Human Resources function across the group. The role holder will ensure HR strategy is closely aligned with organizational objectives, contributes to financial sustainability, strengthens our employer brand, improves internal processes, and develops long-term organizational capabilities.

PRIMARY... DUTIES AND RESPONSIBILITES:


Financial Perspective


Develop and manage group-wide compensation and benefits strategies that balance competitiveness with cost control
Lead staff resource planning across the group to align headcount and skills mix with budget allocations
Implement productivity initiatives that optimize labour costs relative to output


Oversee HR budgeting, ensuring measurable ROI from training, recruitment, and other HR activities 



Review BSC frameworks to ensure staff reward is linked with business outcomes



Customer Perspective 


Position each of the company brands as an employer of choice in the country in their respective industry
Oversee employee relations and industry union harmony (where applicable) in compliance with Kenyan labour laws
Develop and monitor employee feedback channels to position us as a listening and caring employer 
Lead employee engagement initiatives to improve satisfaction and retention
Develop talent pipelines to meet guest/customer and business expectations
Engage and manage key talent pipeline stakeholders 
Build a culture of confidentiality, trust and ethical work practices


Internal Processes

Establish and continuously improve HR policies, SOPs, and governance frameworks
Lead and champion the Balance Scorecard performance management process ensuring appropriate interventions are implemented as and when needed 
Implement HR technology systems for real-time analytics and for better management reporting and decision making
Drive organizational development and change management initiatives e.g. #PlaceOfHappiness
Strengthen health, safety, and wellness programs ensuring 100% compliance across the board


 
Learning and Growth 

Develop and execute comprehensive leadership development and succession planning frameworks group-wide
Establish ongoing learning opportunities through mentorship programmes, e-learning platforms, and strategic partnerships
Cultivate an organisational culture that encourages innovation, collaboration, and knowledge sharing
Strengthen the HR team's capacity to serve as effective strategic business partners 
Enhance cultural cohesion through the consistent reinforcement of shared corporate values




KEY COMPETENCIES: 


Advanced knowledge of Kenyan labour laws and global HR standards
Financial acumen and ability to position HR as a strategic business partner 
Ability to influence peers, management and the board
Strong leadership, negotiation and communication skills 
Ability to work in collaboration with people at various levels and from different backgrounds
Assertive and results oriented
Self-driven and energetic with an impeccable integrity record


ACADEMIC /PROFESSIONAL QUALIFICATIONS/EXPERIENCE:


Bachelor's degree backed by HR specific training
CHRP-K and IHRM membership required
Minimum of 5 years senior management experience (leading the HR function)
Proven track record in leading HR transformation, managing industrial relation and advising at board level


Hotel experience at a 4-star plus property with 150+ staff preferred (manufacturing experience a bonus)
 more
  • Human Resources
  • HR
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Long Tail Accounts Field Agent, 

About the Role:

Your main responsibility will be visiting restaurant partners to help them improve performance, boost engagement, and strengthen their relationship with our Client. You’ll focus on operational excellence while reactivating and... supporting disengaged partners to grow their sales and activity on the platform.

What You’ll Do:


Conduct regular field visits to restaurant partners to educate and support them on operational best practices.
Visit disengaged or underperforming partners to identify challenges, improve sales, and drive re-engagement.
Monitor and address key performance issues such as low uptime, order cancellations, or poor menu quality.
Represent Our client professionally with every visit, acting as the key point of contact for partner.
Gather feedbackfrom partners and share insightswith internal teams to improve tools, processes, and communication.
Track andreport on visitoutcomes, partner performance, and engagement trends.
Support ongoing initiatives and campaigns aimed at improving long-tail partner health and satisfaction.


What We’re Looking for:


Strong communication and interpersonal skills.
Comfortable spending most of the time in the field meeting restaurant partners.
Organized, proactive, and results-driven.
Basic data and reporting ability (Google Sheets, Excel).
Experience in field sales,account management, or restaurant operations is an advantage.
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
About the Role:

We’re looking for an Incubator Accounts Intern to support new restaurant partners during their first 30–90 days on our platform. You’ll help them get off to a strong start by providing hands-on support, sharing best practices, and ensuring they’re set up for long-term success on our... platform.

What You’ll Do:


Manage and grow a portfolio of new restaurant partners during their incubation phase (30–90 days).
Visit partners regularly to train them on operations, menu quality, and delivery best practices.
Monitor performance metrics like order volume, cancellations, and uptime, and step in early to fix issues.
Act as the main point of contact during the hyper-care stage, ensuring a smooth and confident start.
Work closely with internal teams (ops, marketing, support) to deliver an excellent partner experience.
Identify high-potential restaurants ready to transition into long-term account management.


What We’re Looking for:


Strong communication and relationship-building skills.
Comfortable working in the field and engaging directly with restaurant teams.
Organized, proactive, and driven by results.
Analytical mindset and attention to detail.
Experience in account management, restaurant operations, or sales is a plus.
Basic data and reporting ability (Google Sheets, Excel).
 more
  • Internships
  • Volunteering
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents ,who will be a key point of contact between the company and their customers.
The main task is to coordinate live rider operations and ensure daily performance against a range of KPIs.


Location: Preferred candidates should be residing along Waiyaki... Way.

PRIMARY RESPONSIBILITIES:


Monitor, anticipate and manage the live operation to ensure a great user experience.
Manage real-time fleet capacity.
Lead the communication with the fleet for ongoing orders.
Give structured and action able daily feedback to the ops managers.
Ensure a smooth operation by coordinating communication with Live Ops support, clients, couriers, and other operational departments.
Ensure that quality assurance checks are completed and maintained.
Assist clients with product selection and pricing to improve transportation routes.
Monitor deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods.


SKILLS:


You are aligned with our company values and enact them both in your personal and professional life
Effective English written and communication skills
Computer proficiency in MS Office, G-docs and call center equipment/software programs
Organized and logical, willing to adapt quickly to changing policies and procedures.
Must be able to work as part of a team in a fast-paced and pressured environment,
communicating effectively with both colleagues and clients and following verbal and written instructions.
Must be able to efficiently solve problems relating to dispatch of orders locally.


QUALIFICATIONS:


Degree/diploma level in a Business or Social Sciences related field, or having equivalent work experience (6 + months).
Previous call center experience is required or at least 1year experience in a similar role.
Proficiency in English (Excellent verbal and written communication skills)
Computer Literacy: Knowledge and Confidence in MS office
At least 1-2 years’ experience of sales or marketing in a B2B environment
Sales and marketing best practice / knowledge of current tools (i.e. CRM tools)
Swahili or any other local language is an advantage
The position ideally seeks individuals residing along WAIYAKI WAY due to the nature of work.
 more
  • Customer Care
  • I reside along Waiyaki way, check out my resume.

Our client in the Telecommunications sector seeks to recruit a Direct Sales Agent (DSA).

Reports to: Shop Team Leader 

Job Purpose

To market and sell Company products and services to all customers in a professional manner. 

The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate.

Key... Responsibilities


Generate Sales – as per Targets – for Airtime, Acquistions & Devices
Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
Manage daily cash float and account for daily sales
Support and implement the customer experience improvement strategies for increased sales


Offer technical support to customers especially on configuration of data devices.

Qualifications- Academic and Professional

Diploma/Bachelor’s Degree in Business, Marketing or related field

Experience

At least 1 year experience in sales

Technical competencies


Marketing skills
Product Knowledge 
Upselling and Cross selling
Solution Oriented
Customer relationship management.


Core competencies


Customer focus
Networking and building partnerships
Influencing and negotiating
Analytical thinking


Leadership competencies


Strategic orientation
Business Acumen
Results orientation
Developing self/others
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative.

Reports to: Area Sales Manager

Location:  Athi River, Kiten gela, Nakuru Pipeline

Job purpose

To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and T-Kash... agents.

Key Responsibilities


SSO & Agent Recruitment & Mapping - Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retails stores.
Call rate -Visit SSOs & Agents regularly using agreed route plans (beat plans).
Training and delivery of business tools -Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and TKash Agents on processes
AML training and testing – Train agents on AML and SSOs on KYC process in relation to SIMREG
Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
Merchandising–Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets


Qualifications- Academic and Professional


Diploma or Bachelor’s Degree in Business, Marketing or related field


Experience


At least 1 year experience in sales and distribution role in an FMCG or Telcos


Competencies


Customer focus 
Influencing and negotiation skills
Networking and building partnerships
Analytical thinking
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
Our client in the Telecommunications sector seeks to recruit a Direct Sales Agent (DSA).

Reports to: Shop Team Leader 

Job Purpose

To market and sell Company products and services to all customers in a professional manner. 

The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate.

Key... Responsibilities


Generate Sales – as per Targets – for Airtime, Acquistions & Devices
Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
Manage daily cash float and account for daily sales
Support and implement the customer experience improvement strategies for increased sales


Offer technical support to customers especially on configuration of data devices.

Qualifications- Academic and Professional

Diploma/Bachelor’s Degree in Business, Marketing or related field

 

Experience

At least 1 year experience in sales

 

Technical competencies


Marketing skills
Product Knowledge 
Upselling and Cross selling
Solution Oriented
Customer relationship management.


Core competencies


Customer focus
Networking and building partnerships
Influencing and negotiating
Analytical thinking


Leadership competencies


Strategic orientation
Business Acumen
Results orientation
Developing self/others
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Recruitment and Workforce Manager

Responsibilities

What you will do:


Agent Planning and Scheduling:

Develop and maintain agent schedules to meet operational needs.
Adjust schedules based on forecast volumes and real-time data.


Agent... Recruitment:

Collaborate with HR and Supervisor to recruit and onboard new agents.
Ensure staffing levels align with business requirements.


Leave Management:

Manage annual and holiday leave requests.
Ensure adequate coverage during peak and off-peak periods.


Volume Predictions/Forecasting:

Analyze historical data to predict future task volumes and workloads.
Prepare and present accurate forecasts to the Supervisor.


Task Allocation:

Assign tasks to agents based on training and availability.
Monitor task completion and productivity.


Team Support:

Provide support to team leaders.
Address any workforce-related issues and implement solutions.




You have:


Being able to work under pressure and track thousands of movements every day.
Strategic planning and problem-solving abilities
Ability to work under pressure and meet tight deadlines.
Strong leadership and interpersonal skills.
Willingness to work weekends, early mornings, late nights, and occasional holidays, in an operational 24/7 environment
 Ability to multitask is highly recommended
Ability to learn quickly and adopt to a fast-paced environment 
Strong analytical and forecasting skills.
Excellent organizational and communication skills.
Proficiency in workforce management software and tools.


Education

Bachelors Degree
 more
  • Human Resources
  • HR
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a MFC Picker

Responsibilities


Receive and process stock products into the warehouse in a priority manner and expedite workflow.
Prepare and verify received items documents.
Content Creation of Products and upload through warehouse system (Danzai & Odoo). 
Product &... pricing quality check (Danzai ). 
Examine work for exactness, neatness, item quality & condition and conformance to policies and procedures.
Perform inventory controls and keep quality standards high for audits.
Perform accurate cycle counts.
Stack, shelve, and stage items for storage and shipment as necessary.
Successful daily shipment of customer orders in alignment with the predefined targets.
Be accountable and responsible for all picking slips in circulation.
Ensure that all customers’ orders are picked and shipped within the applicable timelines.
Manage all resolve all picking and shipping errors within the predefined lead times
Responsible and managing all customer shipping queries within an acceptable time frame.
Keep a clean and safe working environment (this will involve cleaning the premises and work stations at the end of your shift) and optimise space utilisation.
Work with other warehouse team members to effectively complete assigned tasks.
Follow all warehouse policies and standard operating procedures (SOPs).


 

Requirements


1+ years’ experience in warehouse operations (Please note that this role is entry level).
Computer literacy.
Process-oriented, well-organized with a high level of attention to detail.
Excellent analytical ability. Ability to leverage analytical work into action-oriented
Reporting & plans of actions.
Ability to articulate the right findings using the data.
Advanced knowledge in word, excel & PowerPoint.
Excellent communication skills and flexibility to work in different environments.
Detailed oriented personality.
Strong people leadership.
 more
  • Procurement
  • Store-keeping
  • Supply Chain
Our Client in the FMCG sector seeks to recruit a Sales Representative whose main purpose will be to manage Sales, Marketing and Distribution of all Company products effectively and efficiently within the country using available resources so as to achieve profitable volume of sales.

Market route for the Sales Executive will be:


Narok, Bomet, Kisii, Homabay route
Kisumu, Kakamega,... Kericho, Bungoma route
Naivasha, Nakuru, Gilgil, Nyahururu route


Duties and Responsibilities


Build a strong route to market network and provision of efficient customer service so as to attain sustainable, profitable sales volume growth and to maximize sales opportunities presented in the market for premium products.
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to visit existing or potential sales outlets.
Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products.
Support the Brand Marketing process by identifying the key opportunities in Listing and Activations (incorporating understanding on consumers, category, customer, competition, channel and external environment).
Execute Trade Marketing Strategy across a portfolio of brands in consultation with Marketing Manager and Sales Manager. This includes brand activations, merchandising and POS placement
Implement and establish close working relationships with partners Traders and Retailers in order to gain high levels of trade support and loyalty whilst enhancing understanding of the trading environment
Represent the company, acting in accordance with company business standards managing financial activities in an ethical manner
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Responsible for monitoring and reporting on competitive activity document all pricing activities
Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keeps management informed by submitting activity and results reports, such as daily visit reports, weekly work plans, and monthly and annual territory analyses.


Requirements


Must have a University professional degree in Sales, Marketing or other relevant fields.
Minimum of 5 years of experience in Trade Marketing in FMCG industry, preferably food & beverages industry.
Excellent verbal and written communication skills (outgoing personality).
Must have a valid Driver’s License (DL)
Ability to prioritize and organize workloads independently when required.
Ability to problem solve and ‘make things happen.
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
Trade Development Representative (TDR) (3 Positions)

Our Client in the FMCG sector seeks to recruit a Sales Representative whose main purpose will be to manage Sales, Marketing and Distribution of all Company products effectively and efficiently within the country using available resources so as to achieve profitable volume of sales.

Market route for each TDR will be: (facilitation of... movement from town to town is given)


Narok, Bomet, Kisii, Homabay route
Kisumu, Kakamega, Kericho, Bungoma route
Naivasha, Nakuru, Gilgil, Nyahururu route


Duties and Responsibilities


Build a strong route to market network and provision of efficient customer service so as to attain sustainable, profitable sales volume growth and to maximize sales opportunities presented in the market for premium products.
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to visit existing or potential sales outlets.
Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products.
Support the Brand Marketing process by identifying the key opportunities in Listing and Activations (incorporating understanding on consumers, category, customer, competition, channel and external environment).
Execute Trade Marketing Strategy across a portfolio of brands in consultation with Marketing Manager and Sales Manager. This includes brand activations, merchandising and POS placement
Implement and establish close working relationships with partners Traders and Retailers in order to gain high levels of trade support and loyalty whilst enhancing understanding of the trading environment
Represent the company, acting in accordance with company business standards managing financial activities in an ethical manner
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Responsible for monitoring and reporting on competitive activity document all pricing activities
Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keeps management informed by submitting activity and results reports, such as daily visit reports, weekly work plans, and monthly and annual territory analyses.


Requirements


Must have a University professional degree in Sales, Marketing or other relevant fields.
Minimum of 5 years of experience in Trade Marketing in FMCG industry, preferably food & beverages industry.
Excellent verbal and written communication skills (outgoing personality).
Must have a valid Driver’s License (DL)
Ability to prioritize and organize workloads independently when required.
Ability to problem solve and ‘make things happen.
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative.

Job purpose


To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and T-Kash agents.


Key Responsibilities


SSO & Agent Recruitment & Mapping - Effectively... manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retails stores.
Call rate -Visit SSOs & Agents regularly using agreed route plans (beat plans).
Training and delivery of business tools -Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and TKash Agents on processes
AML training and testing – Train agents on AML and SSOs on KYC process in relation to SIMREG
Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
Merchandising–Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets


Qualifications- Academic and Professional


Diploma or Bachelor’s Degree in Business, Marketing or related field


Experience


At least 1 year experience in sales and distribution role in an FMCG or Telcos


Competencies


Customer focus 
Influencing and negotiation skills
Networking and building partnerships
Analytical thinking
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
Our client, a leading telecommunications provider seeks to recruit a Field Operations Engineer-Transmission/GSM.
The job purpose will be to perform maintenance and operations activities within assigned area, ensuring the quality and continuity of the services as per the set KPIs, within the budgeted costs. Execute and follow-up the network extensions. Detect and give warning about dysfunctions... of network elements 


Primary Reporting: Team Leader Field Operations

Secondary Reporting : Regional Technical Manager

Department: Technology

Responsibilities


Attend to equipment faults logged in through the trouble ticket (TT) system in compliance with corrective maintenance KPIs.
Perform preventive routine maintenance to ensure consistent equipment & environs health checks.
Work in Coordination with Support and NMC teams while analysing fault incidents, to ensure that accurate & timely correction is achieved and that clears are confirmed and communicated as necessary.
Propose improvement actions of the network structure.
Accurately carry out preventive maintenance program and make reports on the same.
Jointly perform new site commissioning tests with equipment vendors and only accept links/sites that qualify criteria set in the engineering standards & equipment factory specifications
Compile and submit reports on all maintenance related matters and attend to meetings daily for evaluation
Establish and show cause of link failure by filling in the reason for outage (RCA) form and produce evidence as and when a demand of the same could be made.


Qualifications- Academic and Professional


Bachelor’s Degree in Telecommunication
Lean six sigma – Yellow belt
CCNA Certification
Valid Driving License


Experience


 2 years’ experience in transmissions network maintenance.


Technical Competencies


Network Management Systems
Radio rigging
Knowledge of GSM 2/3G/4G architecture
Good understanding of BSS/transmission technology.
Microsoft Office
Customer focus
Planning and organizing
Troubleshooting
 more
  • Engineering
  • Technical
Our client in the Telecommunications sector seeks to recruit a Direct Sales Agent (DSA).

Reports to: Shop Team Leader

Job Purpose


To market and sell Company products and services to all customers in a professional manner.
The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate.


Key... Responsibilities


Generate Sales – as per Targets – for Airtime, Acquistions & Devices
Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
Manage daily cash float and account for daily sales
Support and implement the customer experience improvement strategies for increased sales
Offer technical support to customers especially on configuration of data devices.


Qualifications- Academic and Professional


Diploma/Bachelor’s Degree in Business, Marketing or related field


Experience


At least 1 year experience in sales


Technical competencies


Marketing skills
Product Knowledge
Upselling and Cross selling
Solution Oriented
Customer relationship management.


Core competencies


Customer focus
Networking and building partnerships
Influencing and negotiating
Analytical thinking


Leadership competencies


Strategic orientation
Business Acumen
Results orientation
Developing self/others
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
Our client, a leading telecommunications provider seeks to recruit a Field Operations Engineer-Fibre.
The purpose of the job will be to successfully undertake all activities relating to routine maintenance, corrective maintenance, root cause analysis and network quality initiatives for the fibre optic network


Primary Reporting:  Team Leader –Field Operations

Secondary Reporting: Regional... Technical Manager

Department: Technology

Responsibilities


Evaluates, tests, and repairs old or malfunctioning fibre network infrastructure along with scheduled preventive maintenance routines covering: Optical cable, Closure kits, Ducts and Man holes
Generate sensor indicators and execute inspections ensuring the fibre optic systems do not contain faults that could destabilize its performance.
Conducts regular inspections of the assigned system and repairs any defects recognized.
Prepare and maintain system records and system diagrams.
Perform fibre optic maintenance including: Point of break /link analysis, splicing, core alignment and splice quality validation using necessary tools and techniques


Qualifications- Academic and Professional


BSC in Electronic/Electrical/Telecommunication Engineering or related field.
Training in optical fibre technology.
Higher Diploma in Electrical and Electronics Engineering
Certification in Fiber technology


Experience


Two years experience in fibre maintenance
Proven track record in analyzing trends, undertaking root cause analysis, identifying key issues and putting in place actions to address and improve network & service availability and quality.


Technical Competencies


Fibre optics maintenance tools and techniques.
Microsoft Office
Customer focus
Planning and organizing.
Troubleshooting
Must be able to work at height (certified), in confined spaces and in all weathers.
 more
  • Engineering
  • Technical
Our client, a well-established company in the FMCG sector and with a long track record in Kenya and overseas Markets, is seeking to recruit a National Sales Manager who will implement, improve present and future route to market and distribution strategies. He/she will also ensure the organizations continuous distribution capacity building growth through an optimum distribution strategy.

Reports... to: Head of Sales & Marketing

Direct Reports: Demand Analyst; Logistics Coordinator

Key Duties & Responsibilities

Managerial Duties and Responsibilities


Develop policies and processes to be applied across the country that enables delivery of and efficient distribution system.
Develop and implement a comprehensive sales strategy that align with the company’s vision and goals 
Develop and implement distribution policies and processed for emerging modern retail channels to ensure maximum capitalization.
Assist the Head of Sales and Distribution develop National distribution route to market to ensure target achievements and company growth. 
Manage change initiatives as required. Maintaining productive working relationships with all the relevant contacts internally and externally within the distribution chain.
Provide the business and distribution team leadership keeping the Head of Sales and Distribution appraised.
Deliver regular updates and presentations to senior management, highlighting key achievements, challenges, and opportunities for growth. 
Assist the Head of Sales and Marketing in developing sales strategies and lead a national wide Sales team members to achieve the target. 


Operational Roles and Responsibilities


Manage the distribution channel activities and adjust routes to meet the needs of business partners and improve efficiency.
Regularly monitor sales performance against budget targets, providing timely updates and actionable recommendations to senior management 
Prepare monthly, quarterly and annual sales forecast
Develop and drive key distribution projects.
Take part in continuous in market assessments of route to market performance and give improvement recommendation.
Develop distributor logistics capability- infrastructure, business processes and systems.
Lead implementation of best practices in distribution and sales effectiveness across the country.
Ensure alignment and continuous order process automations with distribution partners on an integrated route to market.
Perform any other relevant duties that may be assigned by the supervisor within the scope of the position.


Key Result Areas:

The accountability areas are as follows;


Effective policies formulation and implementation for revenue growth. 
Productive working relationships internally and externally for enhanced customer satisfaction 
Timely and accurate market analysis report.
Enhanced clientele retention and growth rate.
Efficient and profitable distribution Channels 
Distributor management performance 
Collaboration and implementation of distributor support initiatives. 


Knowledge and Skills Required

The job holder must possess;


Bachelor’s Degree in a Business-Related course.
Professional course sales or related field will be an added advantage.
Eight (8) years of Senior management experience in a relevant field with an in-depth knowledge in Sales and distribution preferably in Fast moving consumer goods 
Understanding of Sales & Distribution – Expertise in sales techniques, retail and wholesale management, and customer segmentation.
Market Trends & Consumer Behaviour – Ability to analyse market dynamics, consumer purchasing patterns, and competitor strategies
Sales Forecasting & Budgeting – Competence in preparing sales projections, revenue planning, and cost management.
Pricing Strategy-Ensure brand profitability through correct pricing policies and product costing in liaison with the Finance function.
People Management – Ability to recruit, train, and mentor a high-performing sales team, encouraging a positive and goal-driven team culture.
Performance Management – Setting KPIs, monitoring progress, and driving results.
Customer Service Excellence – Ensuring client satisfaction and addressing complaints, improving service, and adapting strategies based on customer input.
Collaboration with Marketing Teams – Aligning sales initiatives with branding and promotional efforts.
Data-Driven Decision Making – Using analytics tools to track sales performance and market trends.
Effective Communication – Ability to present ideas clearly to teams, executives, and customers.
Negotiation Skills-Demonstrate ability to interact and convince stakeholders to support business strategies and deals.
A valid Kenyan driving license with driving experience.
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  • Sales
  • Marketing
  • Retail
  • Business Development
Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative.

Reports to: Area Sales Manager

Job purpose


To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and T-Kash agents.


Key Responsibilities


SSO & Agent... Recruitment & Mapping - Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retails stores.
Call rate -Visit SSOs & Agents regularly using agreed route plans (beat plans).
Training and delivery of business tools -Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and TKash Agents on processes
AML training and testing – Train agents on AML and SSOs on KYC process in relation to SIMREG
Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
Merchandising–Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets


Qualifications- Academic and Professional


Diploma or Bachelor’s Degree in Business, Marketing or related field


Experience


At least 1 year experience in sales and distribution role in an FMCG or Telcos


Competencies


Customer focus 
Influencing and negotiation skills
Networking and building partnerships
Analytical thinking
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  • Sales
  • Marketing
  • Retail
  • Business Development
Our client in the Telecommunications sector seeks to recruit a Direct Sales Agent (DSA).

Reports to: Shop Team Leader

Job Purpose


To market and sell Company products and services to all customers in a professional manner.
The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate.


Key... Responsibilities


Generate Sales – as per Targets – for Airtime, Acquistions & Devices
Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
Manage daily cash float and account for daily sales
Support and implement the customer experience improvement strategies for increased sales
Offer technical support to customers especially on configuration of data devices.


Qualifications- Academic and Professional


Diploma/Bachelor’s Degree in Business, Marketing or related field


Experience


At least 1 year experience in sales


Technical competencies


Marketing skills
Product Knowledge
Upselling and Cross selling
Solution Oriented
Customer relationship management.


Core competencies


Customer focus
Networking and building partnerships
Influencing and negotiating
Analytical thinking


Leadership competencies


Strategic orientation
Business Acumen
Results orientation
Developing self/others
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  • Sales
  • Marketing
  • Retail
  • Business Development