Our client, a leading company in the billboard advertising and signage industry, is seeking to recruit dynamic Sales Executives who will be key drivers of business growth. The ideal candidates will be responsible for identifying new sales opportunities, building strong client relationships, and promoting the company’s range of outdoor advertising and signage solutions to meet and exceed sales... targets.

Qualifications

Education

Diploma or a bachelor's degree in Sales and Marketing, Branding or related field 

Experience- A minimum of 4 years in Sales

 Outdoor billboard advertising is an added advantage.


Proven ability to consistently meet the set sales target.
Experience in delivering client-focused solutions based on customer needs
Excellent listening, negotiation and presentation skills
Excellent verbal and written communications skills


Key Responsibilities:


Sells products by establishing contact and developing relationships with prospects; recommending solutions.
Follow up on all requests/quotes issued to new/potential clients to ensure business is secured.
Attain the communicated monthly sales turnover.
Ensure 0% unresolved client queries.
Actively make client visits and follow up to ensure client satisfaction and secure business.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Maintains quality service by establishing and enforcing organization standards.
Contributes to team effort by accomplishing related results as needed.
Stay updated on trends, competitor activities, and market shifts within the outdoor advertising sector. more

Our client, a leading company in the billboard advertising and signage industry, is seeking to recruit a highly organized and proactive Branding and Signage Traffic Manager.

Traffic Manager will be responsible for overseeing the efficient flow of projects in Branding and signage department by ensuring timely completion and adherence to project timelines.

This role will involve coordinating... with multiple teams, including creative, branding, signage, printing, and account management, to ensure seamless project execution.

Key Responsibilities:


Project Management
Develop and maintain detailed project schedules and timelines.
Assign tasks to appropriate team members and monitor progress.
Identify and resolve potential project bottlenecks or issues.
Workflow Management: 

Establish and enforce efficient workflows to streamline project processes.
Develop and implement standardized operating procedures.
Utilize project management software to track progress and communicate with team members.


Communication:

Communicate effectively with team members, and stakeholders to keep everyone informed about project status.
Provide clear and concise updates on project progress and potential challenges.
Facilitate meetings and discussions to ensure alignment and collaboration.


Resource Allocation: 

Allocate resources (personnel, equipment) effectively to meet project demands.
Prioritize tasks and manage workload to ensure timely delivery.


Quality Assurance: 

Review project deliverables to ensure they meet quality standards and client requirements.
Identify and address quality issues promptly.




Requirements:


Bachelor degree/diploma in Business administration or Branding and signage related field
5+ years of working experience in Branding and Signage
Ability to effectively communicate with clients and internal stakeholders more

Our client in the Telecommunications sector seeks to recruit a Direct Sales Agent (DSA).

Reports to: Shop Team Leader

Location: DSA - Mombasa

Job Purpose


To market and sell Company products and services to all customers in a professional manner.
The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail... operations mandate.


Key Responsibilities


Generate Sales – as per Targets – for Airtime, Acquistions & Devices
Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
Manage daily cash float and account for daily sales
Support and implement the customer experience improvement strategies for increased sales
Offer technical support to customers especially on configuration of data devices.


Qualifications- Academic and Professional


Diploma/Bachelor’s Degree in Business, Marketing or related field


Experience

At least 1 year experience in sales

Technical competencies


Marketing skills
Product Knowledge
Upselling and Cross selling
Solution Oriented
Customer relationship management.


Core competencies


Customer focus
Networking and building partnerships
Influencing and negotiating
Analytical thinking


Leadership competencies


Strategic orientation
Business Acumen
Results orientation
Developing self/others more

Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades.

Key Responsibilities


Checking mails for new activation assignments.
Working on completing the content for the activations assigned (store and menu creation)
In... case of no new activations, content improvement check is done (checking the menus of already implemented stores to align everything to current standards)  
Extra content related tasks that may arise from Finance, Commercial, Sales departments for improvements or corrections.
Checking if there’s any priority in terms of on-boarding
Checking and calling one by one all the “suitable” partners and training the partners on how to operate their stores.
Giving support to partners with on-boarding issues (device not working, they have issues/questions with webapp, credentials not working etc.) reported on all internal channels and customer
Research industry-related topics
Create and distribute marketing copy to advertise our company and products
Identify customers’ needs and recommend new topics


Requirements


Bachelor’s Degree in marketing, or a similar/relevant field.
At least 1 years of related experience
Should have good MS Excel skills
Excellent organizational and time management skills.
Strong listening and communication skills.
The capacity to work independently and collaboratively.
Ability to work efficiently without compromising quality or accuracy. more

Our client in the manufacturing industry, seeks to recruit a Human Resources and Administrative Manager who will report to the operations manager.

Job Summary

The Human Resources and Administrative Manager will lead and coordinate all HR and administrative functions to ensure operational excellence and alignment with our clients  values and growth objectives. This role is responsible for... developing and implementing HR strategies and initiatives, managing talent acquisition and development, overseeing employee relations, and ensuring compliance with Kenyan labor laws. The role will also oversee the efficient functioning of office administration, supporting the day-to-day operations of all departments.

Key Responsibilities


Human Resources Management


Develop and implement HR strategies, policies, and procedures aligned with company goals.
Lead recruitment efforts, onboarding, orientation, and offboarding processes.
Oversee performance management, including KPIs, appraisals, and career development plans.
Manage employee relations, address grievances, and support a positive work environment.
Coordinate learning and development programs to upskill employees.
Maintain accurate employee records and ensure compliance with labor laws and HR best practices.
Manage compensation, benefits, and payroll coordination with the finance department.


Administrative Management

Ensure smooth communication and workflow between departments.
Maintain filing systems (digital and physical) for HR and company documents.
Coordinate company events, meetings, and internal communications.
Support the leadership team with scheduling, documentation, and other administrative tasks.




Qualifications and Experience


Bachelor’s degree in Human Resources, Business Administration (HR Option), or related field.
A minimum of 7 years’ progressive experience in HR, with at least 2 years in a supervisory/ managerial role.
Knowledge of Kenyan labor laws and HR compliance requirements.
Excellent interpersonal, communication, and conflict-resolution skills.
Strong organizational and multitasking abilities.
High level of integrity, confidentiality, and professionalism.
Proficiency in MS Office and HRIS systems.


Preferred Attributes


HR certification (CHRP, SHRM, CIPD) is an added advantage.
Experience working in a manufacturing or social enterprise environment.
Passion for our clients mission and commitment to social impact. more

Our client in the Telecommunications sector seeks to recruit a Direct Sales Agent (DSA).

Reports to: Shop Team Leader

Location: DSA - Kakamega

Job Purpose

To market and sell Company products and services to all customers in a professional manner.

The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations... mandate.

Key Responsibilities


Generate Sales – as per Targets – for Airtime, Acquistions & Devices
Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
Manage daily cash float and account for daily sales
Support and implement the customer experience improvement strategies for increased sales


Offer technical support to customers especially on configuration of data devices.

Qualifications- Academic and Professional

Diploma/Bachelor’s Degree in Business, Marketing or related field

Experience

At least 1 year experience in sales

Technical competencies


Marketing skills
Product Knowledge
Upselling and Cross selling
Solution Oriented
Customer relationship management.


Core competencies


Customer focus
Networking and building partnerships
Influencing and negotiating
Analytical thinking


Leadership competencies


Strategic orientation
Business Acumen
Results orientation
Developing self/others more

Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents ,who will be a key point of contact between the company and their customers.

The main task is to coordinate live rider operations and ensure daily performance against a range of KPIs.

Location: Preferred candidates should be residing along Waiyaki... Way.

PRIMARYRESPONSIBILITIES:


Monitor, anticipate and manage the live operation to ensure a great user experience.
Manage real-time fleet capacity.
Lead the communication with the fleet for ongoing orders.
Give structured and action able daily feedback to the ops managers.
Ensure a smooth operation by coordinating communication with Live Ops support, clients, couriers, and other operational departments.
Ensure that quality assurance checks are completed and maintained.
Assist clients with product selection and pricing to improve transportation routes.
Monitor deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods.


SKILLS:


You are aligned with our company values and enact them both in your personal and professional life
Effective English written and communication skills
Computer proficiency in MS Office, G-docs and call center equipment/software programs
Organized and logical, willing to adapt quickly to changing policies and procedures.
Must be able to work as part of a team in a fast-paced and pressured environment,
communicating effectively with both colleagues and clients and following verbal and written instructions.
Must be able to efficiently solve problems relating to dispatch of orders locally.
MUST SPEAK FRENCH 


QUALIFICATIONS:


Degree/diploma level in a Business or Social Sciences related field, or having equivalent work experience (6 + months).
Previous call center experience is required or at least 1year experience in a similar role.
Proficiency in English (Excellent verbal and written communication skills)
Computer Literacy: Knowledge and Confidence in MS office
At least 1-2 years’ experience of sales or marketing in a B2B environment
Sales and marketing best practice / knowledge of current tools (i.e. CRM tools)
Swahili or any other local language is an advantage
The position ideally seeks individuals residing along WAIYAKI WAY due to the nature of work. more

Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit an RTO Quality Auditor

Your Work-life Opportunity:

Our client  thrives to provide our customers with a world-class experience. To help us do that, we are looking for a dedicated Quality Auditor to oversee and enhance the quality standards of our team operations. The ideal... candidate will be responsible for monitoring, calibrating, and improving agent performance, ensuring compliance with company standards, and driving continuous improvement initiatives.

DUTIES/ROLES


Plan, perform and oversee audits on RTO processes to ensure the quality deliverable. 
Analyze quality results and present possible solutions and improvements to the Hub Supervisor. 
Interpret and comply with company quality standards.
Follow the procedures of sampling and guidelines for collection and reporting quality data. 
Detect coaching needs and take actions in accordance with these needs in order to ensure compliance with quality standards 
Provide coaching inputs to the Supervisor and clients HQ in order to maximize agents’ efficiency and quality. 
Report on results of quality audits. 
Assist the OCC team when need be.
Any other task related to operations.


You have:


Attention to detail and a commitment to high-quality standards.
Problem-solving and decision-making abilities.
Ability to lead and motivate a team.
Strong organizational and project management skills.
Excellent communication and interpersonal skills.
Proficiency in quality assurance software and tools. more

Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit an GUEST TRAINER

The position description:

You would be the right fit for the role if you have experience on training provision, like to communicate with people, deep dive in topics and own them when sharing it with others.

Being a Guest Trainer means that, when needed,... you’ll jump from your current role and work directly with Quality to provide training to your team.

What you will do:


Work with the RTO Process, Quality and Training team on creating a training aimed for your team;
Manage onboarding training to all new agents that join;
Manage other trainings that require a in-person coaching;
Represent Glovo HQ on topics related with RTO Training;
Receive a train the trainer training and development on this area;


You have:


Reading and verbal English language (mandatory)
Previous experience in training provision (plus)
Ability to communicate in public;
Enjoyment in teaching others;
Good knowledge of Glovo and RTO operation(3 months in RTO project) more

Job Purpose    

The RTO Agent main task is to coordinate live courier operations and ensure daily performance against a range of KPIs. Also to help us coordinate operations control center

Primary Roles and

Responsibilities


Coordinate operations control center
Maximize the productivity of resources (people, technology etc.)
Coach and handhold agents to maintain high operations... standards
Monitor and improve order delivery time whilst minimizing order cancellations.
Evaluate performance with key metrics (etc.)
Ensure quality assurance checks are completed and maintained
Optimize delivery times and maximize Gsat
Assist all the three users to ensure satisfaction
Analyze daily and weekly operation metrics with a macro view of the long-term success of cities.
Mentor staff and provide them with support required in their roles.
Give structured and actionable daily feedback to the Team Lead/Supervisor Academic


Qualifications

Diploma or Bachelor’s or equivalent training and/or least 6 months related experience preferred

Experience    


Being able to work under pressure and track thousands of m
Very good command of English, both written and spoken
Proficient in MS Office, G-docs and call centre equipment/software programs
Outstanding communication and interpersonal skills
Excellent organizational and leadership skills with a problem-solving ability
Willingness to work weekends, early mornings, late nights, and occasional holidays, in an operational 24/7 environment
Positive and patient
Ability to multitask is highly recommended
Ability to learn quickly and adopt to a fast-paced environment


Skills    


You are aligned with our company values and enact them both in your personal and professional life
Effective English written and communication skills
Computer proficiency in MS Office, G-docs and call center equipment/software programs
Organized and logical, willing to adapt quickly to changing policies and procedures.
Must be able to work as part of a team in a fast-paced and pressured environment,
Communicating effectively with both colleagues and clients and following verbal and written instructions.
Must be able to efficiently solve problems relating to sales, finance and transportation of goods in locations both nationally and overseas. more