Are you a strategic thinker with a passion for operational excellence? We're a fast-growing security integrator delivering world-class Life Safety, Security, and Automation solutions-and we're looking for a seasoned Supply Chain Manager to lead our supply chain function.

What You'll Do:


Lead end-to-end supply chain operations-from procurement to logistics.
Optimize inventory and vendor... management for seamless delivery.
Collaborate cross-functionally to align supply with business goals.
Elevate our supply chain performance using data and technology.


What We're Looking For:


5+ years of experience in supply chain/logistics (tech/security sector a plus).
Strong leadership, negotiation, and analytical skills. Proficiency in supply chain software and ERP systems.
A degree in Supply Chain, Logistics, or Business- related fields.


Why Join Us?


Innovative, growth-driven environment Collaborative and impact-focused team 
Competitive package + room to grow
 more
  • Procurement
  • Store-keeping
  • Supply Chain
IFSS Group is seeking a Junior Accountant to support our mission of delivering world-class security and automation solutions.


Maintain accurate financial records
Support budgeting, audits & reporting
Work with a collaborative and fast-paced team
  • Finance
  • Accounting
  • Audit
The Head of Sales Operations is the leader of the entire sales operations department, overseeing all of its activities. The role involves developing and implementing sales strategies that align with the company's overall business strategy. The candidate will also be responsible for managing the sales budget and ensuring that the sales team meets or exceeds their sales targets. He/ She will also... train staff, develop "go to market" models, and increase reps' efficiency. This will enhance the business’s position with consumers and solidify the position of the business in the market.

DUTIES AND RESPONSIBILITIES
Leadership/Supervisory Role

The Head of Sales Operations will monitor the effectiveness of sales team efforts and ensure that they are aligned with the overall business objectives. In this position
He/ She will create processes that enable visible and transparent management and that utilize the available tools or implement new ones that bring about increased sales effectiveness.
He/ She will ensure the availability of proper sales training initiatives as well as oversee the planning and management for roles, responsibilities, values, and rules of engagement in the sales department. 
He/ She will also align planning, forecasting and budgeting initiatives with business objectives in addition to developing departmental goals and objectives for further sales effectiveness.
At this capacity, the Head of Sales Operations will also play a mentorship role to key sales operations personnel, assisting in the execution of their duties upon request, ensuring constant improvement in their professional skills, and preparing them to take up his position in his absence or retirement.

Strategy

The Head of Sales Operations will assist the sales department in driving sales growth strategies and ensuring that these strategies are adopted in all levels of the department. 
He/ She will be charged with developing improvement plans that are based on sales performance reports and surveys.
He/ She will also implements consumer segmentation, targeting, and positioning initiatives that will assist senior management/executives in deciding resource allocation based on the internal requirements and the external market. 
In this capacity, the Head of Sales Operations will assist in the identification of solutions and technologies that drive sales efficiency and, consequently, revenue growth.

Analytics 

The Head of Sales Operations will play an analytical role, where he/she will be responsible for sales analytics, sales tracking, sales effectiveness, and reporting of sales performance. 
He/ She will also conduct market analysis in order to identify opportunities for growing the businesse’s sales and communicating key messages.
He/She will also provide smart consumer research and industry specific information through adoption of sales automation solutions; as well as prepare weekly/monthly/quarterly/annually pipeline reports. 
He/ She will identify market trends and tracks, key competitors and on a regular basis, conduct a competitive and SWOT analysis. 

Collaboration 

The Head of Sales Operations will work with cross-functional teams, for example, the marketing department, in the business in order to develop innovative integrated plans and strategies for the purpose of reaching mutually agreed upon targets. 
He/ She will also work closely with the Executive Director in streamlining sales processes/strategies, allocating quotas, balancing territories, and enhancing visibility of pipeline management.

He/She will collaborate with the Head of Human Resource in determining the criteria for the department’s recruitment so as to determine effective performance in the department.

Knowledge & Opportunity 

The Head of Sales Operations will be responsible for identifying and understanding trends within the market and amongst consumers. He will vigorously pursue opportunities that increase sales volumes for the business and keep track of prospective markets and consumers, developing processes that communicate key differentiators of the business/product in order to attract those prospects. 
He/ She will also attend and actively participate in sales events, seminars and workshops, establishing the business as an industry leader while simultaneously identifying and capitalizing on any prospects.

Other Duties 

The Head of Sales Operations also performs other duties as he deems necessary in the execution of his functions or duties as assigned by the Executive Director 

REQUIRED QUALIFICATIONS 
Education 

·He/ She must have a master’s degree in Sales, Marketing, Finance, or any other business-related field and a Bachelor’s degree in Sales & Marketing. 

Experience 

The candidate must have over ten (10) years’ working experience in a Sales Operation Department of a business in a fast-paced and highly competitive environment, preferably working as a Sales & Marketing Manager.
The candidate will also have a proven and successful experience managing a cross-functional team leading that team to the achievement of sales objectives and targets. A suitable candidate will also demonstrate strong business acumen and have proven planning skills and executive presence.

Communication Skills 

Communication skills are an absolute necessity in this position. The clarity of communication from the Head of Sales Operations will be a great determinate of the effectiveness of the performance in the entire sales operations department. Efficient communication skills will also be necessary in his/her external interactions with current and prospective client’s as well as internally with management and colleagues.
He/ She has to have excellent communication skills both in written and verbal form. Written skills will be necessary in drafting and tailoring reports, contracts and presentations to senior management and clients in a clear, concise, and convincing manner.

Ms Office 

The Head of Sales Operations must also demonstrate proficiency in the use of Ms Word, Ms Excel, PowerPoint, which are necessary in the creation of visually and verbally engaging reports and presentations to clients, management and the sales operations team.

Analytical Skills 

The candidate must demonstrate exceptional analytical skills and a passion for the insights that result from those analyses. The candidate for this position must, therefore, possess an ability to analyze complex information and data, translating these findings into actionable deliverables, strategies, targets, messages and presentations.

Interpersonal Skills 

The Head of Sales Operations must also possess certain attributes that make him/her even more suited for the position. He must be client-oriented and have a passion for serving others, must work comfortably in a group setting, be self-motivated and inspire the same in his team, be a problem-solver and thought-leader, have strong strategic and thinking skills, have a positive winning attitude and have an ability to maintain composure in stressful and uncertain situations.

People Skills

The Head of Sales Operations must have the ability to build and maintain strong and lasting relationships as a representative of the business, enabling him/her to lure in prospective consumers, therefore, furthering the business’s sales agenda. He/She must be an approachable individual with a likeable personality that makes working and associating with him/her and the business preferable.
Good people skills will also enable him/her to earn the trust of clients, colleagues and management, therefore, enabling smooth performance of his duties.
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
We are a leading premier pan african systems intergrator providing specialized services within the life safety and security industry in Kenya. We are currently looking for an Operations Manager to oversee the management of the Company’s Operations Department by ensuring that all projects are performed and completed efficiently and effectively in coordination with all other relevant departments.... He/She will report directly to the Managing Director
KEY ROLES

Oversees the successful implementation of all projects and constantly monitor and report on their progress as appropriate.
Co-ordinate with Finance department on project Finance requirements
Ensure the quality execution of all projects in terms of purchasing of quality material by working closely with the procurement department to completing the project
Oversee the identification and management of risks relating to implementation of project and come up with amicable solutions to save the organization from loss
Co-ordinate with various teams and departments such as purchasing, engineering, sales and administration to ensure proper implementation of all projects
Follow up with finance to ensure invoicing is done to clients on time
Represent the client's interest and ensure they are in line with what the company offers.
Contribute to the preparation and implementation of business proposals in perspective of costs, budgets and feasibility.
Contribute to building and maintaining effective customer relationships in terms of service efficiency
Ensures proper project evaluations and necessary approvals are received for payment certificates
Coordinate the preparation of the overall departmental budgets to fit within the operational plans
Promote effective communication between and among different levels of management (middle line management and below)

DESIRED SKILLS

Exceptional written and verbal communication skills
Must be a strategic thinker and have strong negotiation skills
Should have financial and commercial acumen
Possess a collaborative mindset and work well as part of a team
Superior time management abilities and capable of meeting deadlines
Excellent organizational skills and ability to multitask
Must have up to date industry trends as well as laws and regulations
Ability to build strong relationships with clients and industry contacts
A proven history of people management and successful leadership

JOB REQUIREMENTS

5+ years working experience in operations management (preferably with experience in automation for smarter building solutions)
Bachelor’s Degree in Engineering or Operations Management
MUST have Diploma in Project Management
Experience in smart building solution world
 more
  • Engineering
  • Technical
We are a leading premier pan african systems intergrator providing specialized services within the life safety and security industry in Kenya. We are currently looking for a Project Manager to be responsible for providing technical direction, keep management informed of budgets and ensure the projects are completed on time and within budget. He/she is reporting to the Technical Manager
ROLES AND... RESPONSIBILITIES
MANAGEMENT

Coordinate people and resources to achieve design and production deadlines, including procurement of materials and sub-contracted services
Take responsibility for project management of engineering projects as required
Ensure standard operating procedures and project guidelines are in place
Task allocation and performance evaluation of team members
Project scheduling and resource management
Plan, budget and report on project status, present, monthly and annual reports to senior management
Meet with client teams and gather requirements, conduct regular team meetings and track project progress
Interview candidates and hire resources, where needed or applicable
Estimate project budgets, coordinate with finance department for funds and plan for purchasing of equipment and hardware in a cost-effective way
Provide an efficient working atmosphere to project teams and ensure objectives are met within stipulated time

TECHNICAL

Must ensure teams follow the correct procedures, policies and documentation requirements across project phase
Able to guide the team through the development, testing and implementation stages and review the completed work effectively
Provide direction and technical expertise in design, development and systems integration
Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation
Identify resource and equipment requirements, efficient capacity planning and manage software and hardware availability
Must provide technical training to teams when required and serve as a technical mentor to team members
Responsible, through a combination of in-house design, for technical oversight and co-ordination of staff & suppliers, as well as the effective and efficient delivery of equipment
Develop and manage the technical practice and standards of the company
Manage the development of technical strategies, documents, contracts, processes and specifications to ensure quality, consistency and efficiency in all technical engineering activities.
Manage the preparation, review and approval of feasibility studies, designs, costing and technical contract terms & conditions with sales team and management
Overall responsible for establishing and introducing appropriate engineering standards and processes from point of sale to completion and sign-off of installations.
Arrange the production of high-quality documentation (fabrication drawings and specifications, performance specifications and user guides) to accompany equipment installed by the company, and which is appropriate to the intended end user
Ensure that design and specifications are met and processes are observed and applied effectively.
Identify and assessing the value and capability of new or additional technologies.
Develop technical capability within the team
Identify, provide and facilitate solutions to engineering and technical problems
Lead, motivate and manage staff within the project (operations + technical department
Provide management with direct reports; including setting and monitoring of personal objectives, mentor and coach, monitor staff performance, and conducting regular performance reviews
Ensure that the working time of all engineering resource is undertaken effectively and fairly
 Lead engineering planning, coordination and review meetings
Establish systems and communications from sales and operations teams to enable planning and scheduling of engineering works
Ensure client feedback is effectively communicated internally, with particular regard to requirements.

COMMERCIAL

Assess and approve suppliers, fabricators, equipment and third-party providers
Review, recommend and approve contracts and cost estimates within delegated authority
Adopt a client facing role from responding to client queries, to solving engineering disputes
Work with the sales & marketing manager to evaluate technical elements of new and potential business offerings
Proactively contribute to the preparation and implementation of the business plan, including securing Board approval
Support the Director in reviewing performance data including financial, sales and activity reports to monitor and measure productivity and profitability
Assess the feasibility, viability, risk and business potential of proposed technical innovations or proposed collaborations with other organizations
Provide engineering support to the sales team

HEALTH, SAFETY & QUALITY

Ensuring Health and Safety documentation is in place in line with the recommended regulations.
Ensure that all engineering work is designed, procured and delivered in a safe, managed and lawful manner, compliant with all relevant legislation.
Fully support and comply with company HSQE policies

DESIRED SKILLS

Exceptional written and verbal communication skills
Must be a strategic thinker and have strong negotiation skills
Possess a collaborative mindset and work well as part of a team
Superior time management abilities and capable of meeting deadlines
Excellent organizational skills and ability to multitask
Must have up to date industry trends as well as laws and regulations
Ability to build strong relationships with clients and industry contacts

JOB REQUIREMENTS

5+ years working experience in Project Management (preferably with experience in automation for smarter building solutions)
Bachelor’s Degree in Engineering or Project Management
MUST have Diploma in Project Management
Experience in smart building solution world
 more
  • Engineering
  • Technical
We are a leading premier pan african systems integrator providing specialized services within the life safety and security industry in Kenya. We are currently looking for a Pre-Sales Executive to move the sales process forward by offering sales support. He/she will report directly to the Sales & Marketing Manager
KEY ROLES 

Ensure purchase orders are approved in line with business... rules 
Ensure that the technical and financial bids are completed accurately and submitted on time.
Respond to clients by sending out quotations as per their requests
Conduct site survey to understand client’s requirements and provides a suitable solution
Ensure the right products and pricing is given to clients as per their requirements.
Design solutions for clients after thoroughly understanding client’s requirements by use of related software/ drawing provided
Effectively communicate with team members internally and externally with vendors and customers.
Manage documentation required, pricing structures, software, hardware sizing and configuration.
Consolidate inputs received (costing, administrative & technical) and constructs standard corporate information required to formulate quality and a compliant bid response.
Ensure final bid productions (formatting, grammar checks) are completed within agreed timelines.
Ensure timely delivery of tender/bid documents.
Maintain soft and hard copy filing of tender/bid documents.
Ensure compliance with company and bid requirements

DESIRED SKILLS 

Pro-efficient at sales estimation and support 
Great organizational and planning skills 
The ability to follow client specifications 
Possess a collaborative mindset and work well as part of a team 
Ability to establish supplier relationship 

JOB REQUIREMENTS

Bachelor’s degree preferably Financial Engineering, Quantity Survey, Building Economics, or any other related field 
1-2 years’ experience in Financial Engineering or in a similar position
Excellent computer skills
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
We are a leading premier pan african systems integrator providing specialized services within the life safety and security industry in Kenya. We are currently looking for a Project Coordinator responsible for providing operations & technical direction, keep management informed of budgets, ensure the projects are completed on time within budget. He/she will report directly to the Operations... Manager
KEY ROLES 

Support project managers in managing schedules and milestones; ensuring that weekly project status is received from team members.
Documenting resourcing needs, availability and commitments.
Identify and manage scope constraints, risks, issues, assumptions, dependencies and deadlines, documenting risk mitigation plans.
Assist with documentation and other project deliverables.
Communicate and follow up with clients about specific projects and their goals
Visit project sites to evaluate progress and to respond to customers’ concerns or questions
Communicate with site superintendents about delays and any other issues that must be communicated to clients
Follow-up on installation activities, e.g., confirming delivery dates of equipment and project
Prepare reports for Project Managers on status of all services provided for specific projects.
Coordinate and assist in the development of electronic and written materials for project management proposals, presentations and status updates.
May act as liaison between the organization and contractors involved in project implementation and assures that all contracted work is satisfactorily completed according to specifications.
Assists in the coordination of all personnel: vendors, contractors, etc., necessary to complete the project.
Conduct customer satisfaction assessments electronically, by phone and/or in person.

DESIRED SKILLS 

Documentation Management
Great organizational and planning skills 
The ability to follow client specifications 
Possess a collaborative mindset and work well as part of a team 
Analytical and problem-solving abilities

JOB REQUIREMENTS

Bachelor’s degree in project management, business management or any other related field 
1-2 years’ experience in as project manager/ or coordinator or in a similar position
Excellent computer skills
 more
  • Project Management