JOB DESCRIPTION
• Responding promptly to customer enquiries. • Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Knowing our products inside and out so that you can answer questions. • Processing orders, forms, applications, and requests. • Keeping records of customer interactions, transactions, comments,... and complaints. • Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Ensure customer satisfaction and provide professional customer support.
QUALIFICATION AND EXPERIENCE
• 1 year of customer service experience • Proficient in Microsoft Office • Excellent interpersonal and communication skills • Team Player • Demonstrated ability to prioritize tasks and manage time efficiently • Basic computer skills • HND or higher
Location: Accra

All C.V.s should be sent via:
indicating the position as the subject of the e-mail.
Closing Date: 26 June, 2025 more

JOB DESCRIPTION
• Entering customer and account data from source documents within time limits • Compiling, verifying accuracy and sorting information to prepare source data for computer entry • Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output • Insert customer and account data by inputting text based and numerical information... from source documents within time limits • Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry • Review data for deficiencies or errors, correct any incompatibilities if possible and check output • Research and obtain further information for incomplete documents • Apply data program techniques and procedures • Generate reports, store completed work in designated locations and perform backup operations • Scan documents and print files, when needed • Keep information confidential • Respond to queries for information and access relevant files
Skills and Qualifications
• 1 year work experience • Experience with MS Office and data programs • Familiarity with administrative duties • Typing speed and accuracy • Attention to detail • Confidentiality • Organization skills, with an ability to stay focused on assigned tasks • HND or degree
Location: Accra

All C.V. ‘s should be sent via:
indicating the position as the subject of the e - mail
Closing Date: 26 June, 2025 more

JOB DESCRIPTION
• Collect, analyze and draft documents/information in order to conserve executive’s time • Schedule and plan meetings to manage executive’s appointment calendar/schedule • Attend meetings in the absence of an executive to act as executive representative and speak on his behalf • Receive customers and interact with them to identify and process their enquiries... or requisitions • Prepare presentations for executives by formatting, inputting, editing and transmitting text and image • Collect and analyze data in order to prepare reports useful in taking key business decisions • Utilize electronic and paper filing systems to maintain proper records of important information/document • Monitor stock levels by checking inventory to identify out-of-stock items and place order for supplies • Inspect office equipment to initiate repairs or call for replacement as required • Format, edit, and distribute minutes of meetings • Screen, monitor, and distribute incoming calls to appropriate personnel • Ensure work area is neatly and properly arranged in a manner that supports smooth office operations • Prepare and deliver presentations required for staff induction and orientation • Organize and schedule departmental project activities • Notify executives and staff of deadlines to ensure timely completion of set objectives.
QUALIFICATION AND EXPERIENCE
• 2 years work experience • In-depth understanding of entire MS Office suite • Ability to organize a daily workload by priorities • Ability to meet deadlines in a fast-paced quickly changing environment • A proactive approach to problem-solving with strong decision-making skills • Professional level verbal and written communications skills • HND or degree
Location: Accra

All C.V. ‘s should be sent via:
indicating the position as the subject of the e- mail.
Closing Date: 26 June, 2025 more