Job Summary:

Neptune Microfinance Bank is seeking a seasoned, people-oriented, and highly organized Head of Human Resources & Administration to lead our HR, administrative, facility, and fleet operations. The ideal candidate must demonstrate deep expertise in HR strategy, employee engagement, and organizational development, with exceptional emotional intelligence and a strong grasp of HR values... and culture. Previous experience in the Microfinance sector is a strong advantage.

This role requires a leader who not only nurtures talent and builds structure but also ensures operational excellence in the management of facilities, drivers, pool cars, and other administrative assets.

Key Responsibilities:

Human Resources Leadership:


Develop and execute HR strategies aligned with the organization’s short- and long-term goals.
Drive a high-performance culture through effective performance management systems.
Lead recruitment, selection, and onboarding processes for all staff levels.
Manage compensation structures, benefits, and payroll administration.
Ensure compliance with Nigerian Labor Laws and industry regulatory requirements (e.g., PENCOM, NSITF, ITF).
Oversee employee relations, grievance management, and disciplinary procedures.
Serve as a culture ambassador, promoting organizational values and leadership integrity.


Training & Development:


Identify staff training needs and develop learning interventions.
Manage relationships with external L&D vendors and facilitators.
Track learning outcomes and contribute to career development plans.


Administrative Oversight:


Oversee daily administrative operations of the bank, ensuring efficient internal support services.
Manage relationships with service providers including cleaners, artisans, IT support, security, etc.
Supervise office maintenance, supplies, and procurement coordination.


Facility & Fleet Management:


Oversee general upkeep, functionality, and safety compliance of bank facilities.
Coordinate allocation and management of pool cars and official vehicles in line with job roles.
Track and manage vehicle maintenance, fueling, repairs, and driver schedules.
Ensure facility services such as generators, air conditioners, lighting, and plumbing are functioning optimally.
Monitor vendor contracts for servicing, repairs, and security personnel.


Requirements & Qualifications:


B.Sc./HND in Human Resource Management, Business Administration, or a related discipline.
Master’s degree or relevant HR professional certification (e.g., CIPM, SHRM, HRCI) is an added advantage.
Minimum of 5 years progressive experience in HR and administration, with at least 2 years in a leadership role.
Microfinance or financial services experience is highly desirable.
Working knowledge of HRIS systems, payroll tools, and Microsoft Office Suite.
Proven track record in managing both people and processes with integrity.
Strong understanding of compliance and labor regulations in Nigeria.


Key Competencies:


High Emotional Intelligence & Leadership Presence
Facility & Fleet Coordination
HR Policy & Strategy
Organizational Development
Conflict Resolution & Mediation
Vendor & Stakeholder Management
Project Management
People-Centered Communication more

Location: Onsite – Lagos

Band: Executive Assistant 

About the Role:

Do you have the boldness to stand out, the innovation to spark change, and the energy to drive results?

Join the nVAULT Army, an elite force of smart, result-driven young talents committed to revolutionizing the way people bank and invest.

As part of this team, you’ll be responsible for marketing account opening and... investment opportunities through Neptune Microfinance Bank’s mobile app – nVAULT. You will help bring new business through digital investment banking, empowering clients to grow their wealth with ease.

Key Responsibilities:


Promote the nVAULT App and onboard new users.
Drive account openings and investment subscriptions.
Educate prospects on nVAULT's features, investment plans, and digital banking benefits.
Engage potential customers and convince them to take advantage of the bank’s investment solutions.
Achieve set targets and contribute to the bank’s growth.
Provide feedback and insights from the field to enhance user experience.


What we’re looking for:


Fresh graduates with completed NYSC
No prior experience required – just passion, drive, and potential
Excellent communication and persuasion skills
Smart, bold, and confident individuals
Innovative thinkers with a results-driven mindset
Must be comfortable canvassing and selling financial products


Perks of joining the nVAULT Army:


Be part of a visionary digital banking transformation
Real-time exposure to investment and fintech solutions
Fast-paced environment with growth opportunities
Dynamic and supportive team culture


Ready to launch your career in digital banking?

Join the nVAULT Army today – Let’s create the future of wealth together! more

Band: Assistant Banking Officer 

As the Team Lead of the nVAULT Army, you will be responsible for driving and overseeing the performance of a dynamic team of Investment & Account Opening Executives. You’ll champion digital banking outreach through the nVAULT app, ensuring your team meets and exceeds targets for account openings and digital investment subscriptions. Your leadership will be... crucial in training, motivating, and guiding the team to deliver consistent results in line with Neptune Microfinance Bank’s digital transformation goals.

Key Responsibilities:


Supervise, coach, and manage the nVAULT Army team to achieve individual and group targets.
Lead strategy sessions and field execution for account opening and investment drives.
Monitor team performance and provide regular feedback, performance reviews, and mentoring.
Track and report sales and conversion metrics, ensuring accuracy and timely updates.
Collaborate with product, marketing, and support units to enhance customer onboarding and experience.
Train new hires and continuously upskill the team on digital products and sales techniques.
Drive innovation by gathering customer insights and recommending improvements to the nVAULT app and services.
Represent the team in leadership meetings and provide strategic input on growth initiatives.


Requirements:


B.Sc/HND with NYSC completion.
Minimum of 2 years’ experience in sales, digital banking, or fintech (experience leading a team is a plus).
Proven leadership skills with the ability to inspire and drive results.
Strong interpersonal and communication skills.
Data-driven, target-focused, and solution-oriented mindset.
Familiarity with digital banking, mobile apps, or financial products.
Ability to thrive in a fast-paced and dynamic environment.


What you’ll Gain:


Leadership exposure in a forward-thinking digital banking environment.
Opportunity to grow within a fast-scaling fintech team.
Performance-based incentives and recognition.
Access to professional development opportunities. more

Department: Customer Service / Operations

Reports To: Managing Director

Position Overview

The Head of Operations / Lead Customer Service Officer plays a strategic and operational role in ensuring seamless service delivery and effective customer relationship management within Neptune Microfinance Bank. This role is responsible for overseeing daily banking operations, supervising customer... service teams, managing transactional authorizations, and promoting the bank’s consumer banking products.

The role demands a strong blend of leadership, operational oversight, customer service excellence, and technological fluency to enhance customer satisfaction and ensure compliance with operational policies and regulatory requirements.

Key Responsibilities

Customer Relationship Management


Serve as the primary point of contact for customer-related matters.
Ensure customer inquiries, complaints, and issues are handled professionally and promptly.
Foster and maintain strong, trust-based relationships with both walk-in and digital customers.
Promote and model excellent customer service practices bank-wide.


Vault and Security Oversight


Maintain strict oversight of the vault, cash management systems, and other valuable assets.
Implement and monitor security protocols to ensure asset safety in line with regulatory expectations.
Conduct periodic vault audits and ensure accurate reconciliation.


Service Delivery Coordination


Coordinate and supervise the customer service and operations teams to ensure effective and efficient delivery.
Monitor performance metrics and establish service level targets.
Ensure team compliance with banking regulations, internal controls, and customer service protocols.


Sales and Product Promotion


Actively promote consumer banking products and services to new and existing customers.
Work closely with the Marketing and Product teams to support cross-selling strategies.
Train team members on product features, benefits, and customer engagement techniques.


Customer Feedback and Satisfaction


Conduct regular customer satisfaction surveys and gather feedback through various touchpoints.
Analyze feedback trends and identify areas for service improvement.
Design and implement strategies to elevate customer satisfaction and reduce churn.


Process Improvement


Review operational workflows and recommend innovations to streamline processes.
Collaborate with internal teams to reduce service bottlenecks and optimize turnaround time (TAT).
Lead initiatives to digitize or automate manual processes where applicable.


Transaction Authorization


Review and approve customer transactions in accordance with established limits and risk policies.
Ensure compliance with banking standards, AML/KYC regulations, and internal guidelines.
Support internal controls by documenting all authorization activities.


Technology Utilization


Leverage customer engagement platforms like Salesforce, Microsoft Dynamics 365, and chatbots to deliver improved service outcomes.
Train team members on use of digital tools and ensure integration with day-to-day operations.
Use data analytics tools to derive insights from customer behavior and service performance.


Other Duties as Assigned


Support cross-departmental initiatives and represent the bank in customer forums, regulatory reviews, or audits.
Perform any other functions as assigned by the Managing Director to ensure business continuity and customer satisfaction. more

Introduction

As the  Legal Officer at Neptune Micro Finance Bank, you will be responsible for overseeing the legal aspects of the bank’s operations. Your role includes managing the legal team, providing legal guidance to management, drafting and reviewing contracts and legal documents, ensuring compliance with regulatory requirements, and handling litigation matters. You will also collaborate... with various departments, including risk management and recovery, to mitigate the bank’s legal exposure.

In addition, you will be tasked with liaising with external solicitors, conducting legal research, and representing the bank in court where necessary. Your role is critical in protecting the bank’s legal interests and ensuring that all legal and regulatory obligations are met.

Key Responsibilities: 

Regulatory Compliance: Ensure adherence to relevant laws, regulations, and industry standards: These responsibilities are directly related to the legal and regulatory framework in which the bank operates.


Minimizing the exposure of the bank, its affiliates, and subsidiaries with all applicable laws.
Liaising with external solicitors regarding the bank’s exposure, securities, and collaterals.
Liaising with the bank's risk management to ensure the protection of the Bank’s assets.
Inspecting, Scrutinizing, and Conducting necessary checks on disbursement sheet before funds are disbursed

(This task ensures that all legal, financial, and compliance checks are conducted before disbursing funds to prevent any legal or financial risks to the bank.)


 Legal Advisory: Provide legal guidance to management and staff on banking operations, risk management, and regulatory issues: This category includes tasks where the Lead Legal Officer provides expert legal advice, guiding both management and staff on various legal matters affecting the bank.


Reviewing finance documents internally for credit and legal compliance.
Providing requisite documentation needed by external solicitors.
Liaising with the recovery department and providing assistance where needed on the recovery of past-due obligations.


Document Drafting: Prepare and review legal documents, contracts, and agreements: These tasks involve the preparation, drafting, and review of various legal documents essential for the bank’s operations.


Draft and Review loan documentation.
Prepare and draft legal opinions as well as documents such as Contracts, Deeds of Assignment, Deeds of Sale, Tenancy Agreements, Lease Agreements, Service Level Agreements, Cash Collection Agreements, and Tech Agreements.
Drafting and Preparing Petitions.
Dealing with correspondence, collating information, and writing reports, ensuring decisions made are communicated to the relevant company/stakeholders.


Litigation Management: Assist in resolving legal disputes and representing the bank in court: These tasks involve managing litigation processes and representing the bank in legal matters.


Reviewing court processes and ensuring that same adequately protects the bank.
Appear in court as a witness for pending matters where necessary.


Research and Analysis: Conduct legal research and analyze regulatory updates. This category includes tasks related to research and staying informed on legal and regulatory matters that may affect the bank.


Conduct searches at the various government agencies (Courts, CAC, Land’s Registry, Probates Registry, etc.) to ensure the validity of documents presented in the bank.
Register caution as well as Legal Mortgages and Equitable Mortgages on behalf of the bank.


Training and Awareness: Provide legal training and awareness programs for staff: This responsibility ensures that staff are informed about relevant legal requirements and procedures.


Providing legal training and awareness programs for staff (Note: This is a key part of the role but may not have a direct task listed in the provided responsibilities. It can be inferred as part of the broader responsibilities of the Lead Legal Officer.)


Compliance Monitoring: Monitor and report on compliance with legal and regulatory requirements: This involves ensuring that all legal and regulatory compliance tasks are tracked and reported appropriately.


Liaising with the bank's risk management to ensure the protection of the Bank’s assets (This overlaps with ensuring the bank remains compliant with internal and external regulations.)
Monitor and report on compliance with legal and regulatory requirements (While not explicitly listed in your provided tasks, it's an expected component of the role based on the legal responsibilities mentioned above.) more

Job Summary

The Credit Administrative Officer at Neptune Micro Finance Bank is responsible for supporting the credit control department by managing credit applications, maintaining accurate records, and ensuring compliance with lending policies. This role involves coordinating with clients and internal teams to facilitate the credit approval process, monitor loan disbursements, and assist in... risk assessment and mitigation.

KEY RESPONSIBILITIES

Credit Application Processing 


 Review and process credit applications submitted by potential clients.
   Verify the accuracy and completeness of all documentation and information provided.
   Coordinate with clients to obtain additional information or clarify details as needed.


Loan Disbursement and Monitoring


   Prepare and process loan disbursement documentation.
   Monitor loan disbursement schedules and ensure timely disbursements.
   Track and report on loan performance, including repayments and delinquencies.


Credit Risk Assessment


   Assist in conducting credit risk assessments by gathering and analyzing financial data.
   Prepare credit reports and summaries for review by senior credit officers and management.
   Identify potential risks and recommend mitigation strategies.


Record Keeping and Documentation


   Maintain accurate and up-to-date records of all credit transactions and client interactions.
   Ensure all credit files are properly organized and stored in compliance with regulatory requirements.
   Prepare regular reports on credit activities and performance metrics.


Compliance and Policy Adherence


   Ensure all credit activities comply with internal policies and external regulatory requirements.
   Assist in the development and implementation of credit policies and procedures.
   Conduct periodic reviews to ensure adherence to established credit policies.


Client Communication and Support


   Serve as a point of contact for clients regarding credit application status, disbursements, and repayments.
   Provide clients with clear and accurate information about credit products and requirements.
   Address and resolve client inquiries and issues promptly and professionally.


Collaboration and Team Support


   Work closely with other departments, such as Finance, Loan, and Internal Control, to support credit operations.
   Participate in team meetings and contribute to the development of credit strategies and solutions.
   Provide administrative support to senior credit officers as needed.


QUALIFICATION


Bachelor’s degree, ND, HND in Finance, Accounting, Business Administration, or a related field.
Minimum of 2-3 years of experience in credit administration, loan processing, or a related role in the financial services industry.
Strong understanding of credit processes and risk assessment.
Excellent organizational and record-keeping skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Familiarity with financial management software and credit management systems.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
High level of integrity and attention to detail.
Knowledge of Nigerian financial regulations and lending practices is an advantage.


KEY COMPITENCIES 


Attention to Detail: Meticulous in reviewing and processing credit applications and maintaining accurate records.
Analytical Skills: Ability to analyze financial data and assess credit risk effectively.
Communication: Clear and professional in interactions with clients and internal teams.
Organizational Skills: Efficient in managing multiple tasks and deadlines.
Team Collaboration: Works well within a team and supports colleagues to achieve common goals.
Compliance Awareness: Understands and adheres to regulatory requirements and internal policies.


WORK ENVIRONMENT 


This position typically operates in a professional office environment.
Occasional travel may be required to meet with clients or attend training sessions. more

Position Overview:

The Finance Officer will be responsible for assisting the head of Finance in managing financial transactions, maintaining financial records, and ensuring compliance with regulatory requirements. This role is crucial in supporting the bank's financial health and operational efficiency.

Key Responsibilities:


Financial Reporting:


Prepare accurate financial... statements and reports in compliance with regulatory standards.
Assist in the preparation of monthly, quarterly, and annual financial reports.


Transaction Management:

Monitor and process daily financial transactions, ensuring accuracy and completeness.
Maintain and reconcile bank statements and general ledger accounts.


Budgeting and Forecasting:

Assist in the preparation of the annual budget and financial forecasts.
Monitor budget variances and provide analysis to support financial decision-making.


Compliance and Risk Management:

Ensure compliance with financial regulations and internal policies.
Assist in conducting risk assessments and implementing mitigation strategies.


Auditing:

Support internal and external audit processes by providing necessary documentation and reports.
Implement recommended improvements to financial processes.


Customer Service:

Address inquiries from clients and stakeholders regarding financial transactions and account statuses.
Support clients in understanding financial products and services.


Administrative Support:

Maintain accurate financial records and documentation.
Assist in managing financial data and reports for management review.




Qualifications:


Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
Minimum of [3 years] experience in a finance role, preferably in a banking or microfinance environment.
Knowledge of financial regulations and compliance standards in Nigeria.
Proficient in accounting software (e.g., QuickBooks, Tally) and Microsoft Excel.
Strong analytical skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.


Additional Requirements:


Professional certifications (e.g., ACCA, ICAN) will be an advantage.
Familiarity with microfinance products and services is a plus.
Commitment to ethical banking practices and community development. more

Position Overview:
The Finance Officer will be responsible for assisting the head of Finance in managing financial transactions, maintaining financial records, and ensuring compliance with regulatory requirements. This role is crucial in supporting the bank's financial health and operational efficiency.
Key Responsibilities:

Financial Reporting:

Prepare accurate financial statements and... reports in compliance with regulatory standards.
Assist in the preparation of monthly, quarterly, and annual financial reports.


Transaction Management:

Monitor and process daily financial transactions, ensuring accuracy and completeness.
Maintain and reconcile bank statements and general ledger accounts.


Budgeting and Forecasting:

Assist in the preparation of the annual budget and financial forecasts.
Monitor budget variances and provide analysis to support financial decision-making.


Compliance and Risk Management:

Ensure compliance with financial regulations and internal policies.
Assist in conducting risk assessments and implementing mitigation strategies.


Auditing:

Support internal and external audit processes by providing necessary documentation and reports.
Implement recommended improvements to financial processes.


Customer Service:

Address inquiries from clients and stakeholders regarding financial transactions and account statuses.
Support clients in understanding financial products and services.


Administrative Support:

Maintain accurate financial records and documentation.
Assist in managing financial data and reports for management review.



Qualifications:

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
Minimum of [3 years] experience in a finance role, preferably in a banking or microfinance environment.
Knowledge of financial regulations and compliance standards in Nigeria.
Proficient in accounting software (e.g., QuickBooks, Tally) and Microsoft Excel.
Strong analytical skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.

Additional Requirements:

Professional certifications (e.g., ACCA, ICAN) will be an advantage.
Familiarity with microfinance products and services is a plus.
Commitment to ethical banking practices and community development. more

Job Overview:
We are seeking a diligent and experienced Loan Officer to join our growing team. The Loan Officer will be responsible for evaluating loan applications, assessing creditworthiness, and ensuring the timely disbursement and recovery of loans. The ideal candidate should have a strong understanding of financial products, excellent interpersonal skills, and a passion for helping... individuals and small businesses achieve their financial goals.
Key Responsibilities:

Evaluate loan applications and make credit decisions based on thorough analysis of financial information, credit reports, and loan documentation.
Conduct thorough interviews with loan applicants to assess their financial situation, repayment ability, and credit risk.
Recommend appropriate loan structures and terms based on applicant's financial status and loan purpose.
Monitor and manage an assigned loan portfolio, ensuring timely repayment and proactive management of delinquencies.
Provide exceptional customer service by addressing inquiries, resolving issues, and advising clients on financial matters.
Collaborate with other departments to ensure compliance with regulatory requirements and internal policies.
Actively participate in community outreach programs to promote financial literacy and microfinance services.

Qualifications:

Bachelor’s degree in Finance, Economics, Business Administration, or related field.
Proven experience as a Loan Officer or similar role in a microfinance institution or financial services organization.
Strong knowledge of lending principles, credit analysis, and loan management.
Excellent analytical skills with the ability to make sound credit decisions.
Outstanding interpersonal and communication skills.
Ability to work effectively in a team-oriented environment and independently with minimal supervision.
Proficiency in using financial software and Microsoft Office Suite.

Preferred Qualifications:

Experience working with diverse and underserved communities.
Fluency in [local language] is a plus.

Benefits:

Competitive salary commensurate with experience.
Comprehensive benefits package including health insurance, retirement plan, and performance bonuses.
Opportunities for professional development and career advancement within the organization. more

Reports To: Credit Control Manager
Job Summary
The Credit Recovery Officer at Neptune Micro Finance Bank is responsible for managing and recovering overdue loans and outstanding debts. This role involves developing and implementing effective debt recovery strategies, communicating with delinquent clients, and working closely with internal teams to minimize credit losses and maintain healthy loan... portfolios.
KEY RESPONSIBILITIES
Debt Recovery Management

   Develop and implement effective strategies for recovering overdue loans and outstanding debts.
   Monitor and track overdue accounts and take appropriate actions to recover outstanding amounts.
   Prepare and send out reminder notices, demand letters, and other correspondence to delinquent clients.

Client Communication

   Contact delinquent clients via phone, email, and in-person visits to negotiate repayment plans.
   Conduct follow-up communications to ensure compliance with agreed repayment schedules.
   Address and resolve client inquiries and disputes regarding outstanding debts.

Negotiation and Settlement

   Negotiate repayment plans and settlements with clients based on their financial situation.
   Ensure that all negotiated agreements are documented and comply with internal policies and legal requirements.
   Recommend legal actions or refer cases to legal counsel when necessary.

Record Keeping and Reporting

   Maintain accurate and up-to-date records of all recovery activities and communications.
   Prepare regular reports on the status of overdue accounts and recovery progress.
   Analyze recovery performance and recommend improvements to existing processes.

Compliance and Policy Adherence

   Ensure all recovery activities comply with internal policies, procedures, and regulatory requirements.
   Stay updated on relevant laws and regulations affecting debt recovery and collections.
   Conduct periodic reviews of recovery processes to ensure compliance and effectiveness.

Risk Management

   Identify and assess potential risks associated with overdue accounts.
   Develop and implement risk mitigation strategies to minimize credit losses.
   Collaborate with the credit risk team to refine risk assessment models and criteria.

Collaboration and Team Support

   Work closely with the credit control, finance, and legal teams to support recovery efforts.
   Participate in team meetings and contribute to the development of recovery strategies and policies.
   Provide support and guidance to junior recovery staff as needed.

QUALIFICATIONS

Bachelor’s degree, HND, OND in Finance, Accounting, Business Administration, or a related field.
Minimum of 3-5 years of experience in debt recovery, collections, or a similar role in the financial services industry.
Strong understanding of debt recovery processes and legal requirements.
Excellent negotiation and communication skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Familiarity with financial management software and debt recovery systems.
Strong analytical and problem-solving skills.
High level of integrity and attention to detail.
Knowledge of Nigerian financial regulations and lending practices is an advantage.

KEY COMPETENCIES

Negotiation Skills: Ability to negotiate repayment plans and settlements effectively.
Communication: Clear and professional in interactions with delinquent clients and internal teams.
Problem-Solving: Skilled in identifying issues and implementing effective recovery solutions.
Analytical Skills: Ability to analyze data and assess recovery performance.
Organizational Skills: Efficient in managing multiple tasks and maintaining accurate records.
Compliance Awareness: Understands and adheres to regulatory requirements and internal policies.

WORK ENVIRONMENT

This position typically operates in a professional office environment.
Occasional travel may be required to meet with clients or attend court proceedings. more

Reports to: Business Development Manager
Job Overview:
We are seeking a detail-oriented and customer-focused Loan Officer to join our dynamic team. The Loan Officer will be responsible for evaluating, authorizing, or recommending approval of loan applications for clients according to established lending guidelines and responsible for overall mortgage origination activities.
Key... Responsibilities:
Client Relationship Management

   Interact with clients to understand their financial goals and objectives.
   Provide information and guidance on available loan products, application process, and lending requirements.
   Ensure exceptional customer service throughout the loan application and closing process.

Loan Application Processing:

   Review loan applications and accompanying documentation to ensure completeness, accuracy, and compliance with company policies and regulatory requirements.
   Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
   Assess risks associated with loans and make decisions on approvals or rejections based on established criteria.

Documentation and Compliance:

   Prepare loan proposals for approval, ensuring all required documentation is complete and accurate.
   Maintain compliance with regulatory requirements and lending policies.
   Work closely with underwriters to secure all necessary documentation and ensure timely processing of loans.

Sales and Business Development:

   Actively participate in business development activities to cultivate new client relationships and expand the loan portfolio.
   Promote the company’s loan products and services through networking and marketing efforts.

Reporting and Record Keeping:

   Maintain accurate records of loan applications, approvals, and disbursements.
   Prepare regular reports summarizing lending activity, portfolio performance, and sales goals achievement.

Qualifications:

HND/ND /Bachelor’s degree in Finance, Business Administration, or related field (preferred).
Proven experience as a Loan Officer or similar role in a financial institution.
In-depth knowledge of lending practices, regulations, and financial markets.
Strong analytical and decision-making skills.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced environment.
Proficiency in MS Office and loan management software.

Preferred Skills:

Certification in Mortgage Loan Origination (MLO) or equivalent (preferred).
Familiarity with CRM software and loan origination systems.

Working Conditions:

This position typically operates in an office environment.
Travel may be required for client meetings or business development activities.

Compensation and Benefits:

Competitive salary commensurate with experience.
Comprehensive benefits package including health and retirement plans.
Opportunities for professional development and advancement within the company. more

Job Overview:
We are seeking a detail-oriented and customer-focused Loan Officer to join our dynamic team. The Loan Officer will be responsible for evaluating, authorizing, or recommending approval of loan applications for clients according to established lending guidelines and responsible for overall mortgage origination activities.
Key Responsibilities:
Client Relationship... Management

Interact with clients to understand their financial goals and objectives.
Provide information and guidance on available loan products, application process, and lending requirements.
Ensure exceptional customer service throughout the loan application and closing process.

Loan Application Processing:

   Review loan applications and accompanying documentation to ensure completeness, accuracy, and compliance with company policies and regulatory requirements.
   Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
   Assess risks associated with loans and make decisions on approvals or rejections based on established criteria.

Documentation and Compliance:

   Prepare loan proposals for approval, ensuring all required documentation is complete and accurate.
   Maintain compliance with regulatory requirements and lending policies.
   Work closely with underwriters to secure all necessary documentation and ensure timely processing of loans.

Sales and Business Development:

   Actively participate in business development activities to cultivate new client relationships and expand the loan portfolio.
   Promote the company’s loan products and services through networking and marketing efforts.

Reporting and Record Keeping:

   Maintain accurate records of loan applications, approvals, and disbursements.
   Prepare regular reports summarizing lending activity, portfolio performance, and sales goals achievement.

Qualifications:

HND/ND /Bachelor’s degree in Finance, Business Administration, or related field (preferred).
Proven experience as a Loan Officer or similar role in a financial institution.
In-depth knowledge of lending practices, regulations, and financial markets.
Strong analytical and decision-making skills.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced environment.
Proficiency in MS Office and loan management software.

Preferred Skills:

Certification in Mortgage Loan Origination (MLO) or equivalent (preferred).
Familiarity with CRM software and loan origination systems.
Working Conditions:
This position typically operates in an office environment.
Travel may be required for client meetings or business development activities.

Compensation and Benefits:

Competitive salary commensurate with experience.
Comprehensive benefits package including health and retirement plans.
Opportunities for professional development and advancement within the company. more

Job Overview:
We are seeking a detail-oriented and customer-focused Loan Officer to join our dynamic team. The Loan Officer will be responsible for evaluating, authorizing, or recommending approval of loan applications for clients according to established lending guidelines and responsible for overall mortgage origination activities.
Key Responsibilities:
Client Relationship... Management

Interact with clients to understand their financial goals and objectives.
 Provide information and guidance on available loan products, application process, and lending requirements.
 Ensure exceptional customer service throughout the loan application and closing process.

Loan Application Processing:

Review loan applications and accompanying documentation to ensure completeness, accuracy, and compliance with company policies and regulatory requirements.
 Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
  Assess risks associated with loans and make decisions on approvals or rejections based on established criteria.

Documentation and Compliance:

Prepare loan proposals for approval, ensuring all required documentation is complete and accurate.
  Maintain compliance with regulatory requirements and lending policies.

Work closely with underwriters to secure all necessary documentation and ensure timely processing of loans.
Sales and Business Development:

Actively participate in business development activities to cultivate new client relationships and expand the loan portfolio.
Promote the company’s loan products and services through networking and marketing efforts.

Reporting and Record Keeping:

Maintain accurate records of loan applications, approvals, and disbursements.
Prepare regular reports summarizing lending activity, portfolio performance, and sales goals achievement.

Qualifications:

HND/ND /Bachelor’s degree in Finance, Business Administration, or related field (preferred).
Proven experience as a Loan Officer or similar role in a financial institution.
In-depth knowledge of lending practices, regulations, and financial markets.
Strong analytical and decision-making skills.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced environment.
Proficiency in MS Office and loan management software.

Preferred Skills:

Certification in Mortgage Loan Origination (MLO) or equivalent (preferred).
Familiarity with CRM software and loan origination systems.

Working Conditions:

This position typically operates in an office environment.
Travel may be required for client meetings or business development activities.

Compensation and Benefits:

Competitive salary commensurate with experience.
Comprehensive benefits package including health and retirement plans.
Opportunities for professional development and advancement within the company. more

Remuneration: 300,000- 400,000
Position Overview:
We are seeking a skilled Frontend Developer with extensive experience in Ionic 5, Angular 8+, and proficient in web technologies such as HTML5, CSS3, and JavaScript. The ideal candidate will have a strong background in developing and deploying mobile applications, including experience with RESTful APIs, mobile app release processes, and... familiarity with development tools like xCode and Android Studio.
Responsibilities:

Develop frontend components for web and mobile applications using Ionic 5 and Angular 8+.
Implement responsive user interfaces using HTML5, CSS3, and JavaScript.
Integrate with backend services and APIs, including RESTful services.
Collaborate with cross-functional teams to define, design, and ship new features.
Participate in code reviews, testing, and troubleshooting.

Requirements:

5+ years of professional experience with Ionic 5 framework.
5+ years of professional experience with Angular 8+.
Solid understanding of web markup, including HTML5, CSS3, and JavaScript.
Experience in consuming REST APIs and integrating web services (HTTP, REST, JSON).
Proficiency in deploying mobile apps to App Store and Google Play Store.
Familiarity with mobile development environments (xCode, Android Studio).
Experience with Capacitor for Ionic 5 framework.
Knowledge of WebRTC technology is a plus.
Strong experience with Git version control systems (GitHub, Azure DevOps, Bitbucket).
Experience working with project management tools such as Jira or Azure DevOps.

Benefits:

Competitive salary
Health insurance
Hybrid Work Mode more

Job Summary
The Credit Administrative Officer at Neptune Micro Finance Bank is responsible for supporting the credit control department by managing credit applications, maintaining accurate records, and ensuring compliance with lending policies. This role involves coordinating with clients and internal teams to facilitate the credit approval process, monitor loan disbursements, and assist in risk... assessment and mitigation.
KEY RESPONSIBILITIES
Credit Application Processing

Review and process credit applications submitted by potential clients.
Verify the accuracy and completeness of all documentation and information provided.
Coordinate with clients to obtain additional information or clarify details as needed.

Loan Disbursement and Monitoring

Prepare and process loan disbursement documentation.
Monitor loan disbursement schedules and ensure timely disbursements.
Track and report on loan performance, including repayments and delinquencies.

Credit Risk Assessment

Assist in conducting credit risk assessments by gathering and analyzing financial data.
Prepare credit reports and summaries for review by senior credit officers and management.
Identify potential risks and recommend mitigation strategies.

Record Keeping and Documentation

Maintain accurate and up-to-date records of all credit transactions and client interactions.
Ensure all credit files are properly organized and stored in compliance with regulatory requirements.
Prepare regular reports on credit activities and performance metrics.

Compliance and Policy Adherence

Ensure all credit activities comply with internal policies and external regulatory requirements.
Assist in the development and implementation of credit policies and procedures.
Conduct periodic reviews to ensure adherence to established credit policies.

Client Communication and Support

Serve as a point of contact for clients regarding credit application status, disbursements, and repayments.
Provide clients with clear and accurate information about credit products and requirements.
Address and resolve client inquiries and issues promptly and professionally.

Collaboration and Team Support

Work closely with other departments, such as Finance, Loan, and Internal Control, to support credit operations.
Participate in team meetings and contribute to the development of credit strategies and solutions.
Provide administrative support to senior credit officers as needed.

QUALIFICATION

Bachelor’s degree, ND, HND in Finance, Accounting, Business Administration, or a related field.
Minimum of 2-3 years of experience in credit administration, loan processing, or a related role in the financial services industry.
Strong understanding of credit processes and risk assessment.
Excellent organizational and record-keeping skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Familiarity with financial management software and credit management systems.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
High level of integrity and attention to detail.
Knowledge of Nigerian financial regulations and lending practices is an advantage.

KEY COMPITENCIES

Attention to Detail: Meticulous in reviewing and processing credit applications and maintaining accurate records.
Analytical Skills: Ability to analyze financial data and assess credit risk effectively.
Communication: Clear and professional in interactions with clients and internal teams.
Organizational Skills: Efficient in managing multiple tasks and deadlines.
Team Collaboration: Works well within a team and supports colleagues to achieve common goals.
Compliance Awareness: Understands and adheres to regulatory requirements and internal policies.

WORK ENVIRONMENT

This position typically operates in a professional office environment.
Occasional travel may be required to meet with clients or attend training sessions.

APPLICATION PROCESS
Interested candidates should submit their resume, cover letter, and any relevant certifications to recruitmentnmfb@gmail.com.
Neptune Micro Finance Bank is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. more

Job Details 

Developing and executing internal audit and control activities.
ngage with management on strategic plans and other business matters, and anticipate emerging risks
Documenting and testing Business Process and IT control measures
Evaluating control deficiencies, and monitoring remediation actions, timelines, and progress
Maintaining current knowledge of laws, regulations,... procedures, and policies governing the Bank
Preparing monthly regulatory renditions and returns.

Qualifications

HND/BSc/ in Accounting, Banking and finance or a related field
Minimum of five (5) years’ experience in Internal Control/Audit in a financial institution or an audit firm
In-depth knowledge of Internal control framework for the Microfinance Industry more

Job Summary

Sell loan products and meet loan production targets
Perform business development tasks and maintaining customer relationships
Meet and communicate with applicants to explain the risks and benefits, as well as the terms of loan products and government regulations
Obtain relevant information and evaluate applicants' financial status, including credit history, debt-to-income ratio,... and appraisal reports, to determine recommendation for loan approval
Ensure all necessary information and documentation is submitted
Consistently deliver first-class customer service more

Job Summary 

To drive the deposit and savings mobilization arm of the business
Mobilization of funds from private sectors entities, individuals and corporate agencies.
Identify target markets with identified volumes to drive high volumes of new funds to the Bank.
Develop and maintain relationships with corporate clients and individual depositors
Advice customers on funds status and generate... new customers on an on-going basis. more

Job Brief

We are looking for a Loan Officer to evaluate, authorize approval or deny loan applications for people or for business. You will act as liaison between customers and our financial institution and you will help qualified applicants acquire loans in a timely manner.

Responsibilities

Evaluate credit worthiness by processing loan applications and documentation within specified... limits
Interview applicants to determine financial eligibility and feasibility of granting loans
Determine all applicable ratios and metrics and set up debt payment plans
Communicate with clients either to request or to provide information
Justify decisions (approvals/rejections) and report on them
Complete loan contracts and counsel clients on policies and restrictions
Update job knowledge on types of loans and other financial services
Maintain and update account records
Assess customer needs, explore all options and introduce different types of loans
Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process
Οperate in compliance with laws and regulations and adhere to lending compliance guidelines

Requirements and Skills

BSc Degree in Finance,or a related field
2 - 3years work experience.
Proven working experience as a Loan Officer in Microfinance Bank
Familiarity with computers and banking applications/software
Solid understanding of direct/indirect lending products and practices
Excellent communication and interpersonal skills
Customer satisfaction orientation and sales competencies
Ability to work in a goal oriented environment more

Responsibilities

Empty trash and recycling receptacles into the appropriate waste bins and ensure that receptacles are kept clean and free of smell
Vacuum all carpeted areas and spot clean when necessary
Sweep, mop, and polish floors using the appropriate cleaning supplies
Clean and dust furniture, ledges, light fixtures, and other hard to reach places
Wash windows, mirrors and glass... surfaces and ensure they are free of streaks
Clean and disinfect restrooms and ensure that soap and paper dispensers are well-stocked
Take inventory of cleaning supplies and materials and order more as needed
Inform maintenance manager of anything that is broken or not functioning correctly so that the issue is resolved promptly

Qualifications

Capable of following instructions and learn new techniques
Strong time management skills in order to ensure all work is completed by the end of shift
Demonstrate an understanding of standard cleaning supplies and equipment
Self-starter who takes the initiative to determine and complete necessary tasks, even with minimal supervision
Positive attitude and ability to work as part of a team
Must be physically capable of performing 8 hours of physical work each day
Able to lift up to 20 pounds for short periods of time
Possess a strong attention to detail
Must be able to pass a background check more