The position holder will support revenue growth and operational excellence in our Driving School Department. He/she will analyze performance data, track revenue targets, manage payments and reconciliations, and ensure smooth administrative operations across branches.


Key Responsibilities:


Monitor and report on departmental performance (revenue, student success rates, vehicle... utilization)
Conduct financial and data reconciliations for projects and payments.
Manage E-Agent and bulk payments for special projects, including PDL, TDB, and IDL transactions in TIMS accounts.
Provide timely administrative and operational support to branches and clients.
Build and maintain relationships with key stakeholders, including NTSA and other authorities.
Maintain accurate data, records, and vehicle inventory.
Conduct market research and recommend product or service improvements.


Qualifications & experience


Bachelor’s degree in economics, statistics, finance or related field.
Proficiency in Excel, Power BI, and statistical software (SPSS)
At least 3 years of experience in a similar or related role, with 1 year of data analysis experience.
Demonstrated ability to analyze and interpret data, identify trends, and prepare actionable reports.


Key Competencies and Attributes


Strong analytical, problem-solving, and reporting skills.
Excellent communication and customer service abilities.
High attention to detail, accuracy, and organizational skills.
Results-oriented, dependable, and proactive.
Demonstrated ability to work effectively under pressure and meet deadlines. more

Reporting to the Head of Business Development, this position will be responsible for coordinating all the branch activities including Business Development, People Management, Customer experience, Marketing, and general branch administration.


Minimum job requirements:

For appointment to this position, one must have:


A Bachelor’s Degree in Business Management or its... equivalent.
Minimum 3 Years’ experience in a similar position.
Proven experience or background in business development 
Ability to work independently with minimal supervision.
Strong negotiation, communication, and presentation skills.
Excellent interpersonal and relationship management capabilities.
Strong interpersonal and relationship management skills.
Demonstrate leadership qualities.


Key Competencies and Attributes


Strong analytical, problem-solving, and reporting skills.
Excellent communication and customer service abilities.
High attention to detail, accuracy, and organizational skills.
Results-oriented, dependable, and proactive.
Demonstrated ability to work effectively under pressure and meet deadlines. more

The Security and Safety Officer hold a crucial position in safeguarding the company’s personnel, property, and assets. This role involves supporting office administration, facilitating compliance activities, and advancing workplace health and safety initiatives to uphold business continuity across the organization. The principal objectives of the Security and Safety Officer include monitoring... premises to protect staff and assets, preventing theft and unauthorized access, responding swiftly to emergencies, and implementing safety protocols to mitigate the risk of accidents and harm.

Key Responsibilities


Ensure that security protocols and measures are consistently upheld across all the over 90 branches of AA, maintaining a secure environment for staff and assets.
Oversee and manage relationships with outsourced security firms to guarantee effective service delivery and alignment with AA standards.
Operate and monitor surveillance systems to promptly identify and address potential security threats or breaches.
Administer and control access points throughout the organization, ensuring only authorized personnel gain entry to restricted areas.
Maintain detailed and comprehensive records of all security-related incidents, supporting transparency and facilitating future investigations.
Monitor and ensure compliance with all applicable regulations, fostering a safe and secure working environment for employees and visitors.


Minimum Job Requirements;


Bachelor’s degree in related field or equivalent qualifications
Relevant security certifications
Training in security management and security technologies
At least three years of prior experience as a safety and security officer or in a security-related position more

The Research & Innovations Officer holds a pivotal position within the organization, driving the business forward through dedicated research, product innovation, and market intelligence. This role is essential for ensuring AA Kenya remains competitive and adaptable to the evolving needs of clients. The officer will focus on identifying new business opportunities, carrying out comprehensive market... research—which includes competitor and industry analysis—and generating actionable insights for the development of products and services. By providing evidence-based recommendations, the position supports the formulation and implementation of effective business growth strategies.

Key Performance Areas


Business Research and Innovation: Conduct in-depth research to identify trends and opportunities for innovation within the business.
Market Intelligence & Analysis: Gather and analyze market data to inform strategic decisions and maintain a competitive edge.
Product Development Support: Provide insights and recommendations to support the creation and enhancement of products and services.
Client & Stakeholder Engagement: Engage effectively with clients and stakeholders to understand their needs and ensure that business solutions are aligned accordingly.
Business Growth Enablement: Facilitate growth by delivering evidence-based strategies and recommendations that drive business development.
Foster a culture of creativity and innovations.


Minimum Job Requirements


A bachelor’s degree in related field
Strong knowledge of the automotive and mobility industry, including an understanding of relevant technologies, current trends, and market dynamics.
A minimum of four years’ proven experience in research, market analysis, product development, or innovation.
Proficiency in research methodologies and expertise in data collection and analysis tools.
Familiarity with business intelligence, reporting, and presentation tools to effectively communicate findings and insights.


Skills and Competencies


Demonstrated excellence in research, analytical thinking, and problem-solving.
Strong communication, negotiation, and presentation skills.
Expertise in market research methodologies and the ability to interpret complex data.
Capable of generating and developing innovative ideas.
Proficient in relationship management and stakeholder engagement.
Skilled in preparing detailed reports and comprehensive business cases. more

The Legal & Compliance Officer plays a pivotal role in ensuring that AA Kenya conducts its operations in strict compliance with all applicable laws, financial regulations, and established standards of corporate governance. This position is essential in upholding the organization’s integrity and legal standing, providing guidance and counsel to support the highest levels of governance and... operational conduct.

Key Performance Areas


Regulatory and Operational Compliance: Oversee and ensure adherence to all legal and regulatory requirements relevant to AA Kenya’s business operations.
Reporting on Legal and Corporate Governance Matters: Prepare and present detailed reports on legal issues and corporate governance to management and relevant stakeholders.
Engagement with Investors, Stakeholders, and Other Third Parties: Act as a liaison, maintaining open and effective communication with investors, stakeholders, and external parties on legal and compliance matters.
Legal Counsel to the Board and Executive Committee: Provide expert legal advice to the Board of Directors and Executive Committee, supporting their decision-making processes.
Litigation Management: Manage and oversee all aspects of litigation involving AA Kenya, ensuring the organization’s interests are effectively represented and protected.


Minimum Job Requirements


Bachelor’s degree in law or a Postgraduate Diploma in Law
Membership in the Law Society of Kenya (LSK) in good standing
Certified Public Secretary will be an added advantage
At least three years of legal experience, with a minimum of two years in a similar role
Experience in corporate, commercial, and employment law


Skills and Competencies


Demonstrated integrity and discretion in handling confidential information
Strong understanding of corporate governance within a publicly listed company
Commercial awareness and business-oriented mindset
Exceptional attention to detail and organizational skills
Ability to effectively prioritize tasks and meet deadlines
Proficiency in working with numerical data, along with analytical and problem-solving abilities
Diplomatic approach and confidence when providing support to high-profile individuals, including company staff and board members
Excellent communication and negotiation skills more

Key Responsibilities 

We are seeking to engage interns in the HR department who will make substantial contribution to the Company.

This Internship Programme is a learning opportunity aimed at attracting young and talented candidates. The programme will provide selected candidates with the opportunity to supplement their academic knowledge with a practical work assignment and opportunities... for growth in the AA Kenya.

Minimum job requirements


Diploma/Degree in Human resource management or equivalent.
Ability to handle confidential information with professionalism.
Proficiency in MS Office (Word, Excel, PowerPoint).
A proactive attitude and willingness to learn.
Strong interpersonal skills.
Excellent communication and organization skills. more

Key Responsibilities 


Maintain accurate and up-to-date human resource files, records, and documentation. 
 Answer frequently asked questions from employees relative to standard policies, benefits, hiring processes among others.
Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately. 
 Provide clerical support to the... HR department. 
 Respond to general day to day HR queries addressed to the team from staff. 
 Handle HR Communication by ensuring proper filing and dispatch of letters and other forms of communication.
 Maintain an up-to-date employee grievance log. 
 Onboard and offboard employees to the pension scheme, medical cover and other schemes provided by the employer. 
Support the recruitment process by preparing interview packs for panelists. 
Maintain and enforce annual staff leave schedules to reduce leave liability. 
Ensuring office repairs and maintenance are done in a timely manner. 
 Support new employees’ induction program and general training programs, by handling logistics and provision of utilities for facilitators and trainees. 
 Liaise with NITA to ensure all requests and claims are submitted and reimbursements paid. 


Minimum job requirements


 Diploma/ Bachelor’s Degree in Human Resource Management or a related field. 
At least two (2) years’ experience in a similar position.
 Must be an active member of IHRM ad in good standing. 
Desired skills and abilities
General Office administration skills. 
Organizational skills and the ability to understand detailed information. 
IT and numeracy skills, with strong Microsoft office proficiency. 
Interpersonal skills to form effective working relationships with people at all levels. 
Integrity and approachability
.Ability to compile and interpret statistical data and communicate it in a professional and understandable manner. 
 Ability to handle confidential information with professionalism more

Reporting to the Team Leader -Direct Sales, the Direct Sales Representatives will be responsible for creating demand for AAK's products and services to potential customers and closing sales. Successful candidates will be on a monthly retainer plus performance commission.

Responsibilities


Meeting and exceeding Sales targets.
Selling and promoting AAK products to the assigned... markets.
Contacting leads and setting up appointments to present AAK products and services.
Building relationships with existing referral sources and cultivate new referral sources.
Working closely with the Branch Manager in planning marketing events.
Deriving insights to competitor Sales activities and effectively improve their efforts.
Regularly providing feedback to the Branch Manager on performance of AA Kenya products in the assigned markets.
Reporting on sales performance as will be advised.


Qualifications


Certificate/Diploma/Degree qualification in any business-related field
At least 1 year experience in Sales and Marketing.
Ability to work with minimum supervision.
Excellent selling and negotiation skills
Good presentation and communication skills.
Strong interpersonal and relationship management skills more

Job summary;

We’re seeking a Customer Experience Advocate to join our vibrant team. Reporting to the Business Development Manager, you’ll be the face of our customer service operations, managing interactions to ensure every customer walks away satisfied.

Minimum job requirements;

For appointment to this position, one must possess;


A Bachelor’s Degree in a Business-Related Field or... its equivalent.
At least 2 years’ experience in Customer Service.
Strong interpersonal, communication and customer service skills.
Business Development acumen. more

Reporting to the Group Managing Director, the Director of Business and Channels is an executive level role, with the holder being responsible for the ... commercial strategy and business growth, driving 

business growth and market share, and providing overall leadership for AA Kenya's commercial activities. The incumbent will be accountable for defining the company’s Sales and marketing strategy and ensuring its successful execution. 
Minimum job requirements: 

Bachelor’s Degree in Sales and Marketing or its equivalent. 
A master’s degree is desirable.
Twelve (12) years of work experience with at least 5 in senior Management positions,
Sales & Marketing, and Operational Marketing.
Proven knowledge and experience in sales, marketing, 
Customer experience, andbusiness partnership management.
Proven record in driving substantive sales budgets.
Deep understanding of the digital landscape and how customer journeys impact the buying decision. 

Skills and Competencies; 

Balancing the needs of Customers and the business in negotiations to ensure a win-win, collaborative partnership. 
Substantial latitude for independent action in determining how to accomplish goals. 
Excellent presentation and communication skills. 
Resolving differences between Customer Service, Operations, and Marketing to ensure the best customer and consumer-oriented solution. 
Skilled in organizational development, personnel management, budget and resource development, and strategic planning. 
Excellent people skills, with an ability to partner with a dynamic team. 
Excellent negotiation and Analytical skills, building organizational capabilities, building accountability, enhancing and sustaining the performance of others, and driving 
consumer-based business strategies capabilities. more

The successful candidate will provide strategic leadership in the ICT function ensure adequate systems that support  the AA network and facilitate the timely provision of information needed for decision-making. 
Key Result Areas; 

Supporting business Strategy through technology.
ICT systems maintenance and security systems. 
Enhance internal business operations to increase... efficiency. 
Teams' Performance Management. 
Budgeting and Procurement. 

Minimum job requirements: Competencies; 

A Bachelor’s degree in Business IT/Software Engineering or related field. A Master’s degree will be an added advantage. 
At least 10 years experience in software development or systems management, three (3) of which must be in a senior leadership level. 
Sound understanding of computer systems (hardware/software), networks etc. 
Good awareness of technology trends. 
Knowledge of ICT systems project management.  
ICT Professional Certification will be an added advantage.
Member of a professional IT body. 

Skills and Competencies; 

Experience in analysis, implementation, and evaluation of IT systems and their specifications. 
Project management skills. 
Innovation and creativity.
Integrity and professionalism 
Experience in managing ICT services budget. 
Excellent organizational and leadership skills. 
Outstanding communication skills more

We are looking for a very talented, motivated, and forwardthinking individual to actualize the PR, Communications,  and Marketing vision for AA Kenya and focus on aligning  all aspects of public relations, brand visibility, and reputation management with the strategic direction of AA Kenya. ... For appointment to this position, one must possess: 
Minimum job requirements: 

Bachelor's degree in PR, Marketing, or any related field. 
Qualified chartered marketers will be an added advantage. 
At least 8  years’  work  experience preferably in a reputable firm, with at least 2 years in a leadership role.
A track record of developing and leading teams to successful delivery of tangible value in a dynamic business environment.
High level of commercial awareness and capacity to leverage expertise to generate sales.

Skills and Competencies; 

Market research and reporting skills. 
Ability to analyze and appropriately respond to market research, current market conditions, and competitor information. 
Excellent project and events management skills. 
Excellent creative writing skills. 
Excellent organizational skills and attention to detail. 
Ability to interact at all levels within the business. 
Excellent verbal and written communication skills. 
Excellent people skills to build, enhance, and sustain team performance. more

Job Summary;
This position is responsible for ensuring timely and accurate management information for the company; to consolidate budget and forecast/business plan information for the Company. To perform key

reconciliation tasks and assist with year-end processes and statutory accounts preparation.
Minimum job requirements: 

A Bachelors’ degree in accounting or finance.
MBA in finance... will be an added advantage.
Qualified accountant – CPA(K) or ACCA.
Registration with ICPAK or equivalent body is mandatory.
Seven years of substantial accounting experience in a busy, progressive and tightly managed financial reporting environment including: monthly reporting, annual budget preparation, financial modeling, cash flow reporting and statutory account.
Demonstrate a high degree of professional competence in financial matters, leadership and administrative capability.
Extensive experience of computerized accounting systems, preferably NAVISION, including report writing.
Familiarity with International financial reporting standards and Generally accepted accounting principle more

Job Summary;
This position is critical for identifying goals, developing best practices for data collection, analyzing current and past data, interpreting and communicating information to the Leadership team to determine what can be improved to achieve desired outcome. The position holder will be the driver behind our planned business growth and success.
Minimum job requirements: 

A... degree/Diploma in Business statistics/ Business IT/Accounting/Data Analytics or any other related field.
Proven experience of at least 5 years in Business or Financial analysis.
Experience in strategic project management and reporting.
Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
Basic knowledge in generating process documentation.
Strong written and verbal communication skills including technical writing skills.
Strong working knowledge of relevant Microsoft applications.
Proven capabilities in project and user-testing management. more

Job Summary;
The position holder will lead a team of professionals dedicated to delivering Inspection and Valuation services to our customers across the country with an objective of achieving the strategic goals of the department.
Minimum job requirements: 

Degree or Diploma in Automotive or mechanical Engineering or its equivalent.
A Bachelor’s degree in a Business-related field.
At least... 8 years’ experience in a reputable organization, with 2 years in leadership position.
Business Development experience will be an added advantage.
Innovative manager able to cultivate an innovative culture to drive the strategy.
ICT Savy with good understanding of ERP systems.
Excellent people, relationship management and Entrepreneurial skills.
A professional with high degree of integrity.
Hands on experience in running a similar field will be an added advantage.

Key Performance Areas for this role include:

Responsible for department’s revenue and profit budget.
Compliance and quality assurance.
Performance Management.
Product innovation more

Job Summary;
The position holder will lead the Procurement Team in ensuring seamless purchasing in accordance to the organization’s strategic direction and operational needs.
Minimum job requirements: 

Bachelor’s degree in Procurement, Purchasing and Supplies or equivalent.
Six (6) years’ experience in procurement, with 2 years’ experience in a leadership position.
Membership of the Kenya... Institute of Supplies Management is an added advantage.
At least 1 year experience in managing logistics and a large fleet of vehicles.
Experience in managing supplier relations.
Excellent Negotiation and Communication Skills.
Background in the Automotive field is desirable.
Ability to work with tight deadlines. more

Job Summary;
Reporting to the Head of Internal Audit and Risk, the position holder will be responsible for providing assurance as to the adequacy, efficiency and effectiveness of the Association’s internal controls pursuant to the AAK’s

Audit Plan.
Minimum job requirements: 

A Bachelor’s degree in a Business-related Course.
 Certified Public Accountants finalist.
Two (2) years’ work... Experience in a similar role.
Professional membership of ICPAK/ISACA/IIA.
Professional Qualification in ACCA or CPA (K)/CIA/CISA.
Professional training in quality management systems such as ISO.
Experience and/or relevant qualification in Internal Audit, Risk Management and Compliance.
Experience in Developing, Implementing or Maintaining Quality Management Systems. more

Job Summary;
The position holder will create and maximize social media content which will include films, photography, audio and digital content with priority to the YouTube Platform for AAK Destinations.
Minimum job requirements: 

A Diploma/Bachelor’s degree in communications, marketing, Media, or any related field is an added advantage
Prior experience as a YouTuber, Vlogger, or a similar... role in the Travel industry is recommended.
Portfolio of published articles.
High degree of computer literacy.
Outstanding copywriting, social media, or video production skills.
Exceptional writing and editing skills, with a strong command of grammar, punctuation, and storytelling techniques.
Professional mastery of video and audio editing software and programs.
Creative experience in filmmaking and videography. more

Job Summary;
The position holder(s) will be responsible for preparing lesson plans, supporting online student learning platform, giving practical instructions on the road, impacting knowledge of road signs, safety tips and various traffic acts, among others.
Minimum job requirements: 

A Bachelors’ Degree or Diploma in Automotive Engineering, Education or its equivalent.
Technical Education... training is an added advantage.
Valid driving license with Driving experience is an added advantage.
Valid Driver Instructor’s license is an added advantage.
Excellent communication, planning and time management skills. more

Job Summary;
The position holder will be expected to nurture and grow AA Insurance Brokers business opportunities by identifying new sales opportunities to contribute towards the revenue growth of the entity.
Minimum job requirements: 

Degree in a Business-Related Field or its equivalent.
Certificate of Proficiency in Insurance is an added advantage.
Must have a minimum of 3 years’... experience in Sales of Insurance Products or Products in Financial Services Industry.
Good customer service, interpersonal and communication skills.
Business Development acumen. more