YOUR ROLE

Executes local sales plans (short, mid, long term) in line with SBU strategy to maintain and develop existing / acquire new customers
Executes customer roadmap and manages / closes respective CRM tool (ACE) growth opportunities
Executes pricing actions
Builds and maintains relationships with customers and distributors
Provides input to Manager on customer needs, business trends,... competitive situations in territory
Coordinates with TCS to conduct line trials / (re)solve customer requests and complaints
Delivers KP OSG and PC % in territory / at defined account

YOUR SKILLS

crisis handling
customer research
identifying key player roles
networking/social selling
objection handling
proposal generation/deal structuring
prospecting
providing proof
questioning sales call planning/facilitation
sales digital fluency
territory/portfolio management
value selling more

YOUR ROLE

Supports the sales team by managing schedules, filing important documents and communicating relevant information.
Provides relevant sales and product information to Key Account Management/Sales, produces reports, prepares summarized master data sheets
Prepares / supports preparation of technical / commercial offers.
Supports with the existing sales tools, follows up with sales team... to ensure their accuracy and data quality.
Tests usability and UI design of sales IT-tools
Trains sales organization and facilitates use of sales IT-tools in daily business.
Supports with implementation of new sales IT-tools
Supports the review of geographical sales area structure (A some SBU, B)
Supports with all relevant field force budget lines (A some SBU, B)
Completes financial duties in regard to customer POS analysis (A some SBU)

YOUR SKILLS

account management
area/segment management
crisis handling
customer research
identifying key player roles
networking/social selling
objection handling
proposal generation/deal structures
questioning
sales digital fluency
sales meeting planning/facilitation
territory/portfolio management
understanding of the buying/se
Soft Skills
accountability
active listening
agile mindset
agile project management
analytical thinking
business acumen
communication
critical thinking
curiosity
organization
presentation skills
stakeholder management more

YOUR ROLE

Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
Consult customers on solutions generating value for their use cases and perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system
Work with application... equipment to provide solutions to enhance customer adhesive related processes
Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues
Reports quality issues / customers claims to relevant parts of the organization (incl. CCMS/CAPRIS)
Drive customer experience by optimizing automated customer interactions and enhancing remote customer interactions
Identify opportunities to create customer value in remote settings by leveraging remote interaction tools (e.g. AR, VR)
May supervise the laboratory work (incl. prioritization) for samples coming from customers, and report technical results to customers
Responsible for products application / technical training and coaching of field sales forces and customers
Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members
Promote internally SBU innovations and best learnings cross accounts

YOUR SKILLS

ADP, ALBERT
Digital tools
Lean management
Operations
Process excellence
Project management
Quality management
Risk assessment
Training preparation
Finance
Marketing and sales more

YOUR ROLE

Use market and customer analytics to stay up-to-date on eveolving industry trends
Develop and evaluate KPI results and drive innovation and continuous improvement via data driven decisions and actions
Implement continuous process improvement, including policy and procedures
Contribute globally and regionally to best practices, academy/trainings, processes/tools, etc.
Responsible... for customer technical training via appropriate formats: academies, Webinars, at customer site, at Henkel facilities, etc.
Drive development of an end-to-end customer experience from identifying new value propositions to enhancing customer service
Leverage customer feedback to align global/regional SBU projects in creating joint value
Give feedback to and proactively seek it from sales, marketing, PD and innovation
Effectively communicate with end-users, co-workers, managers, and other departments
Work with outside vendors and external teams to collect and confirm business and technical requirements
Manage the application development team to ensure quality deliverables
Design, improve, and document application engineering processes
Help to ensure the successful sustainment, development, and enhancement of applications

YOUR SKILLS

ADP, ALBERT
Digital tools
Lean management
Operations
Process excellence
Project management
Quality management
Risk assessment
Training preparation
Finance
Marketing and sales more

YOUR ROLE

Develops and executes regional product (line) strategy in line with technology strategy
Analyzes portfolio using Henkel processes
Manages regional product portfolio and consequently product portfolio complexity
Drives the whole product line by managing the phase in/out process
Manages product launches in alignment with relevant interfaces
Supports product ramp ups and site... transfers
Provides input to Manufacturing and Purchasing on manufacturing and supply chain needs regionally
Manages and optimizes regional product profitability, drives regional COGs projects in alignment with Global Product and Technology Mgmt
Manages ad-hoc crises such as raw material shortages
Drives market launches of new products and roll-out initiatives regionally
Manages master data processes and data maintenance

YOUR SKILLS

Portfolio management
Product management
Product development
Brand management
Cost management
Prioritization
Communication
Competetive technology advanta
Leadership
Presentation
Systematic thinking
Complex problem solving
Coordination more

JOB ID: 23051740
YOUR ROLE

 Reporting of cost and performance of KPIs related to sales and marketing operations.
 Key focus on budget monitoring vs actual spent reporting.
Distributors claims computations and processing.
 SKU Profitability Analysis and monthly sales performance reporting.
Supporting Sales & Marketing controller on assigned projects.

YOUR SKILLS

Bachelor's degree in... Accounting.
0-1 year work experience
Strong Microsoft Excel skills

Note
Henkel is an equal opportunity employer. We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets. more