JOB DESCRIPTION
• Keeping records of customer interactions, transactions, comments, and complaints. • Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Ensure customer satisfaction and provide professional customer support. • Communicating with customers through various channels. ... • Acknowledging and resolving customer complaints. • Knowing our products inside and out so that you can answer questions. • Processing orders, forms, applications, and requests.
Skills and Qualifications
• HND or degree • 2 years professional experience • Personable and attentive • Strong interpersonal skills • Good communication skills
Location: Accra

All C.V.s should be sent via:
indicating the position as the subject of the e - mail
Closing Date: 30 June, 2025 more

JOB DESCRIPTION
• Investigates and reconciles any discrepancies in files. • Answers phone; screens calls; responds to any enquiries or transfers call to appropriate office or individual; composes correspondence in response to inquiries. • Maintains library of any reference material needed to ensure accurate coding. • Files material into proper location. • Assists with... other work processing or other tasks as needed • Organizes documents; prepares and codes data for entry into computer system. • Enters data into system via on-line terminals and other data entry devices; verifies for accuracy and completeness.
QUALIFICATION AND EXPERIENCE
• 1 year work experience • Excellent typing abilities. • Excellent time management and multitasking abilities. • The ability to manage and process high volumes of data accurately. • Good understanding of databases and digital and paper filing systems. • Knowledge of administrative and clerical operations. • Keen eye for detail and the ability to concentrate for extended periods. • Excellent verbal and written communication skills • HND or degree
Location: Accra

All C.V.s should be sent via:
indicating the position as the subject of the e- mail.
Closing Date: 30 June, 2025 more

Job Description
• Organizes documents; prepares and codes data for entry into computer system. • Enters data into system via on-line terminals and other data entry devices; verifies for accuracy and completeness. • Investigates and reconciles any discrepancies in files. • Answers phone; screens calls; responds to any inquiries or transfers call to appropriate office or... individual; composes correspondence in response to inquiries. • Maintains library of any reference material needed to ensure accurate coding. • Files material into proper location. • Assists with other work processing or other tasks as needed
Qualification Required & Experience
• Good understanding of databases and digital and paper filing systems. • Knowledge of administrative and clerical operations. • Keen eye for detail and the ability to concentrate for extended periods. • Excellent verbal and written communication skills • HND or degree • 1 year experience as a data entry operator or similar. • Excellent typing abilities. • Excellent time management and multitasking abilities. • The ability to manage and process high volumes of data accurately.
Location: Accra

All C.V.s should be sent via:
indicating the position as the subject of the e- mail.
Closing Date: 31 January, 2025 more

Job Description
• Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Knowing our products inside and out so that you can answer questions. • Processing orders, forms, applications, and requests. • Keeping records of customer interactions, transactions, comments, and complaints. • Communicating and... coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Managing a team of junior customer service representatives. • Ensure customer satisfaction and provide professional customer support.
Qualification Required & Experience
• Personable and attentive • Strong interpersonal skills • Strong verbal communicator • HND or degree • 2 years professional experience
Location: Accra

All C.V. ‘s should be sent via:
indicating the position as the subject of the e - mail
Closing Date: 31 January, 2025 more