Brief Description        


Guide the line management and staff on grievance related matters to resolve any grievance-related matters and liaise with line managers to ensure consistency of implementation of disciplinary procedures in the organization.


Detailed Description        


Investigate and respond to all queries raised by the Union or Line Managers on staff discipline matters... in a fair and timely manner.
In liaison with the Security Department and or other concerned Departments, line management, and staff, investigate or coordinate the investigation of staff cases relating to disciplinary and grievance matters and see to their conclusion and or determination within the stated timelines
Manage the staff disciplinary process, including providing support for panel hearings, organizing for staff disciplinary meetings, preparing and be the custodian of the relevant documentation, among other critical elements of the disciplinary process
Be a key contributor in liaison with the Industrial Relations manager and the legal department on litigation cases forex-staff and provide critical information and support on such litigation cases
Provideexpert advice to line Managers on legal implications of disciplinary actions asthey relate to the Labour Laws.
Act as the centre of expertise for the organization on all matters pertaining to employee relations and staff welfare and be an advisor to team leaders and staff and on issues that involve external parties
Monitorregularly changes in Labour laws and keep line managers informed.
Ensure that the company’s HR policies are aligned with the existing labour laws
Guideline Managers on general techniques of behaviour management.
Provide practical guidance to staff on employee welfare issues, in collaboration with other relevant stakeholders
Initiate and lead company-driven staff welfare campaigns to address different employee needs and develop relevant interventions
Facilitate staff satisfaction and other employee relations and staff welfare surveys to inform interventions for resolution of crucial employee issues and company climate
Collaboration with other stakeholders to organize staff functions, including staff end-yearparty, family days, and staff caravans.


Job Requirements        


Bachelor’s Degree in HR, Business, Social Sciences or related field
Additional qualifications in Employee or Industrial Relations would be an added advantage.
Postgraduate Higher Diploma in HR
Member of IHRM.
6+ years of experience in employee relations environment, preferably in a large organization.
Previous experience in an Industrial /Employee relations position
Previous experience in administering discipline & grievance procedures within a large/Multi - national organization
Experience in design of employee-experienced journeys and employee-centered engagement initiatives
Knowledge of Labor/Employment law and its practical application.
Knowledge of employee experience management and progressive internal employer brand building
Knowledge of current trends and best practices of employee involvement and industrial relations.
Good awareness of the internal and external industrial environment and successful adaptation to changing demands and conditions of ER landscape.
Demonstrated capacity to lead and advise on HRM and change management initiatives.
Experience in administering and managing employee medical benefits plan and welfare services more

Brief Description        


Responsible for analyzing flight data to improve operational efficiency, enhance safety protocols, and support strategic decision-making. You will work closely with flight operations teams and stakeholders to ensure data accuracy and provide actionable insights. To capture, disseminate and archive safety information to all concerned, to ensure improvement of... corporate safety.


Detailed Description        

Safety Policy and objectives


Ensure and maintain a healthy, safe and secure working environment in compliance with the relevant industry, regulatory and legislative requirements, company procedures, regulatory authorities and requirements of customer airlines.
Ensure implementation of safety, security and emergency standards at all times including the amendment of the Safety Management Manual.
Provide support to the Crisis Management Center and Emergency Response Plan.


Safety Risk Management


Analyze and interpret complex flight data sets to identify trends and anomalies.
Providing support to the Flight Safety team particularly on the interpretation of the analyzed data and synchronize ASR and FDMS outputs.
Maintaining sound and updated safety data bank of incidences reported within the company
Maintaining the FDMS (FOQA) data for necessary review.
Manage safety Library


 Safety Assurance


Collecting, collating, documenting and producing periodic safety reports and safety trends for the attention of the Manager.
Conduct safety audits and inspections of operational systems, infrastructure and procedures affecting or likely to affect the company operations as per approved audit schedule.
Assist in Investigating aircraft incidents and accidents and make appropriate safety Recommendations.
Follow up and verify the implementation of the safety recommendations developed after investigation.
Conduct thorough reviews of flight operations and safety data to support continuous improvement initiatives. 


Safety Promotion


Utilize data analysis tools and software to visualize findings and present reports to management.
Assist in the preparation and production of periodic safety bulletins
Promote the Company’s Safety strategy both internally and externally.


Job Requirements        


University graduate preferably with a Bias in statistics, Aviation, Engineering, or Private Pilot License
At least three years in data analysis and management
Strong proficiency in data analysis tools (e.g., SQL, Python, R) and visualization software (e.g., Tableau, Power BI).
Working Knowledge of aviation regulations and Airline Operations
Proficiency in IT Skills
 Excellent Communication and interpersonal skills
High Degree of Personal Initiative
Team Player of unquestionable integrity
Ability to work independently without supervision
Excellent Analytical Skills more

Brief Description 


The data engineer willoversee the expansion and optimization of our data architecture and datapipeline with the purpose of improving data analysis and ML workflows. The dataengineer will be handling the design and construction of scalable data systemsand researching new use cases for data acquisition. 


Detailed Description        

Technical 


Help to design... and develop a data estate that is performant, accessible, secure, scalable, maintainable, and extensible. 
Help to implement true CI/CD. 
Design and develop EDW using Snowflake, DBT etc. 
Design and develop AWS/Azure Data Lake  
Design and develop data ingestion pipelines  
Model EDW entities and ensure all data is complete, accurate, timely, and well documented 
Work towards the implementation of a true Self-Service analytics platform. 


Governance & DataProtection 


Ensure that all work follows best security practices and fully adheres to DPA and other data regulations. 
Ensure that all work follows the correct approval and sign-off process before it is pushed into Production. 
Ensure that all work is documented and if needed, has a runbook in order to guarantee business continuity and support 
Work with others in the team to keep the Data Dictionary and Ubiquitous Language complete and up todate. 


PROCESS


Follow existing processes and work to improve/identify gaps in these processes. 
Ensure the correct SDLC promotion processes are followed. 
Follow the correct sign-off processes to ensure that only approved releases are deployed into Production. 
Ensure that all AWS/Azure development follows CI/CD processes and is repeatable. 


Team/People 


Evangelize about the data team across the business. 
Build relationships with members of the data team and the wider business team. 
Work closely and collaboratively with all members of the data team. 
Work closely with and learn from tech and team leads and challenge proposed solutions with your own ideas. 


Job Requirements        

Job Specifications 


Bachelor’s degree in computer science or related fields   
Some experience and knowledge of coding language such as Python.
Good experience and knowledge of the SQL query language.
Some understanding of star schemas and data warehouse concepts.
Some knowledge of AWS/Azure tools and technologies 
Beneficial - ETL and ELT experience - both batch and microservices-led.
Minimum three (3) years’ experience in a data engineer role or similar.
Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc. more

Brief Description        


Job Purpose Statement: Reporting to the Senior Manager – Data Engineering & Governance the position holder will define, implement and ensure adherence to the company wide Data Governance framework and policies across all domains to drive and improve data quality and integrity to support decision making and drive growth 


Detailed Description      ...  


Establish and govern an enterprise data governance implementation roadmap including strategic priorities for development of information-based capabilities aligned to best practice and international standards across all business domains e.g., DAMA, ARMA, DCAM 
Responsible for defining and driving governance to ensure implementation and adherence to data governance policies defined including big data platforms and cloud implementations. 
Define roles and responsibilities related to data governance and ensure clear accountability for stewardship of the company's principal information assets 
Identity and drive business use of data assets to stimulate growth through insights and analytics 
Proactively engage in new products design, system deployments, lines of business to ensure data governance is implemented at the core of all new initiatives 
Input into Group to drive global best practices on Data Governance across all group opcos and partner markets 
Ensure adherence to data privacy across all key data domains as defined by the company's data privacy policy and in line with the regulation 
Implement systems and process for Monitoring data quality process, identifying data quality issue patterns, applying remediation plans, implementation of data controls, and manage data quality remediation strategies. 
Define indicators of performance and quality metrics (KQIs) and ensure compliance with data related policies, standards, roles and responsibilities, and adoption requirements 


Job Requirements        


A bachelor’s degree in management, organization governance, information management, or related management field. 
A minimum of three (3) years of experience in an enterprise data governance business environment. 
Any IT management certification, such as ITIL, will be an added advantage. 
Experience with SQL is strongly preferred. 
Experience in guiding enterprise data management initiatives in key business areas and in operationalizing data governance. 
Expertise in creating and deploying best practices and methodologies and knowledge about managing and leading technical data analytics teams across multiple departments. more

Brief Description        


Job Purpose Statement: Reporting to the Head, Data, Analytics & AI, the Head of Data Engineering & Governance will be responsible for leading a team of data engineers and data governance to design and deliver a data engineering solution for our internal and external facing business lines. You will get a chance to leverage your strategic planning, business analysis... and technical knowledge of data engineering, data governance, tools, and data architecture definition. Inaddition to managing our portfolio of datasets, you will play key roles inhelping our data scientists and analysts to leverage these datasetseffectively. 


Detailed Description        


Using architecture and data engineering techniques to design and provide tools dedicated to data extraction, analysis and enhancement (build common service layers as much as possible) 
Perform research and analysis (including technological watch) as needed to understand market trends and impact 
Contribute to building & maintaining the global analytic environment of SGL (which includes Data Science & Big data platform, Data Catalog and Data Capture tools) to ease exploitation of data 
Take part in the strategic comity for Data Analytics Solution 
Ensure compliance with policies related to Data Management and Data Protection, in close relationship with the Data Protection Officer, Security & Risk regulation teams 
Contribute to building data engineering pipelines & API for Data Science / Big Data applications 
Take active part in data architecture conception, environments design, core components development based on conceptual architecture/design, etc. 
Design, manage and support PoC, contribute to the choice of tools (build or buy) with all the team & the Group, test solutions. Identify and challenge partners and providers when relevant. 
Document services and build all relevant documentation 
Act as a SME and tech lead / veteran for any data engineering question and manage data engineers within the Data Analytics Solution organization. 
Promote data cultural change within the division to build a data-driven company (convince people of the importance of data, how it should be managed and used, …) 
Collaborate with SGL local teams, FIT department colleagues, IT SME (functional, data, solution and technical architects, data scientists, innovators, business experts…) 
Promote services, contribute to the identification of innovative initiatives within the Group, share information on new technologies in dedicated internal communities. 


Job Requirements        


Bachelor’s degree in Statistics, Software Engineering, Engineering, Machine Learning, Mathematics, Computer Science, Economics, or any other related quantitative field. 
Big Data, Analytics or Data Science certification from recognized institutions 
At least 5 years’ experience in BI developments  
Proven and successful experience track record of leading high-performing data engineering teams 
Proven experience on innovation implementation from exploration to production: these may include containerization, Machine learning/AI, Agile environment, on premise and cloud (Azure, AWS, Google) (mandatory). more

Brief Description        


By delegation of authority and as the responsible officer at the station, oversee the day-to-day operations in consultation with the Airport Manager whilst ensuring implementation of the station management system. Ensure that standards of punctuality and customer service are delivered in accordance with the company policies and procedures and in compliance with the... regulatory authorities.


Detailed Description        


Monitor that standards of punctuality and customer service are delivered by third parties as per contract and Service Level agreement and in accordance with the company policies and procedures and relevant regulatory authorities.
Oversee efficient passenger handling at check in, boarding and arrivals for positive pleasant customer experience and ensure achievement of passenger satisfaction and comfort.
In the absence of the Station Manager, liaise with relevant authorities and ensure conformity with all regulatory requirements, organization standards and local procedures and represent Kenya Airways at AOC meetings to address airport facilitation issues.
Direct, monitor and control the departure process for on time departure of flights within the established safety and security procedures.
To foster and maintain good working relationship with other airlines and airport stakeholders to facilitate smooth Kenya Airways (KQ)operations.
Plan, brief, supervise and ensure efficient allocation of tasks and responsibilities to staff for optimal shift performance.
Consult, communicate and disseminate information as appropriate to passengers, staff and third-party service providers to eliminate lapses in service delivery/recovery.
Prepare and file all flight handling reports and other reports for effective management of information.
Deputize the station manager when he/she is out of Station/away from duty.
Promote company image to enhance public relations and customer loyalty.


Job Requirements        


University graduate or relevant Higher Diploma
Experience in all round airport handling with at least 3yrs in supervisory role.
KQ - Dangerous Goods Regulations Category 10 (CAT 10)
Station/Ground Handling Management (IATA) or equivalent
Passenger Handling Training
Financial Management/Cost Control Awareness
ALTEA DCS – CM and FM
Supervisory Skills


Additional Details        


Computer literate
Excellent negotiation skills
Ability to lead, guide& motivate a team
Strong analytical skills
Good planner
Excellent communication and interpersonal skills more

Brief Description        


The candidate will Prepare and maintain accurate Cargo Interline Accounting records, and financial reports for management decision making and financial reporting.


Detailed Description        

Principal Accountabilities (Responsibility)


To validate the SPAs (Special Prorate Agreements) that KQ bilaterally agrees with customer airlines and ensures they... are valid at the time of the application.
Prepare and share regular SPA updates with the Commercial Team three months before expiry of their validity period for decision making to either extend or commence negotiating for new SPA rates or terminate existing ones if not commercially viable to the business.
Regularly advising the Commercial Team on customer airlines suspended from the IATA Clearing house to ease credit management of the airline debtors.
Initiating and responding to correspondences logged in IATA- SIS for transactions that have passed IATA 3rd stage billing cycle to ensure no revenue leakages.
Reconciling AR transactions with GL postings to ensure completeness and accurate financial reporting.
Resolving and follow up on queries arising from the bills to ensure customer satisfaction.
Initiating correspondence with cargo sales offices to address revenue leakages to ensure no revenue violations.


Job Requirements        

Qualification (Minimum)  


Bachelor’s Degree in a Business-related field.
CPA Part II is an advantage.
 Proficient in using financial accounting system.
Data Analysis Skills
Knowledge of Cargo Revenue Accounting
Hands-on experience of a fully integrated Cargo Revenue Accounting System.
Basic Cargo Tariff, MSOffice suite, Business Objects
Excellent written and verbal communication skills, with the ability to effectively interact with employees at all levels in and outside the organization.
Minimum 2 years’ experience in the airline industry.


Additional Details        

Other Skills


Team player
Result oriented
Honesty and integrity
Customer focused
Resilience
Tactical
Thorough and Assertive
Critical thinking
Problem solving
People management skill more

Brief Description        


The candidate will be responsible for ensuring the highest standards of quality and safety across all aspects of Fahari Aviation's operations, including flight operations, training and distributorship and reseller activities. This role will drive a culture of continuous improvement and risk mitigation, ensuring compliance with all relevant regulatory requirements.... The primary objective is to safeguard the organization's reputation, protect personnel, and maintain operational excellence through effective quality and safety management practices.


Detailed Description        

Principal Accountabilities (Responsibility)

Quality Management


Implementation and maintenance of a robust QMS for operations, training and distributor/reseller.
Effective conduct of internal audits and verification of corrective action implementation.
Timely and accurate analysis of quality metrics.
Successful management of quality records and documentation.


Safety Management


Implementation and maintenance of a robust SMS for both operations and training.
Timely and effective conduct of safety risk assessments hazard identification & mitigation measures.
Thorough investigation of safety incidents and accidents.
Successful promotion of a strong safety culture through training and awareness campaigns.
Timely and accurate analysis of safety performance indicators.


Regulatory Compliance


Ensuring adherence to all relevant aviation regulations, including KCAA and ICAO standards.
Successful representation of Fahari Aviation in regulatory audits and inspections.


Training and Development


Development and delivery of effective quality and safety training programs.
Identification and addressing of training needs.
Fostering a culture of continuous learning and development.


Continuous Improvement


Identification and implementation of opportunities for improvement in quality and safety processes.
Successful promotion of a culture of innovation and problem-solving.


Job Requirements        

Qualification (Minimum)  


Bachelor’s degree in Aeronautical/mechanical/Electrical or an equivalent Diploma from a recognized institution.
Must have successfully completed training in quality management course recognized by the authority.
Must have successfully completed training in safety management systems course recognized by the authority.
Must have completed training in audit techniques.
Must have completed human factors course.
Proficiency in current Civil Aviation Regulations.
Familiarity with UAS (Unmanned Aerial Systems) operations, including knowledge of Approved Training Organizations, distributor/reseller dynamics, and principles of safety and quality management systems.
Minimum 3 years overall aviation work experience
Minimum 1 years’ experience in managing people
Minimum 1 years should have been acquired in a quality department
Must have performed supervisory roles for a minimum period of 2 years


Additional Details        

Other Skills


Demonstrate Leadership Skills
Knowledge of Industrial Safety Standards
Computer literacy
Strong Analytical Skill
Good people and communication skills
Project Management more

Brief Description        


 The candidate will update customer accounts by applying receipts to open invoices, dispatch invoices and statements to customers and reconcile customer accounts to support the company’s collection process.


Detailed Description        

Principal Accountabilities (Responsibility)


Allocate and apply customer payments accurately based on customers’... remittance advices.
Prompt and correct customer billing, to aid prompt payment and ensure improved and increased liquidity/cash flow. 
Prepare and dispatch invoices and statements to customers to ensure clients are aware of the right level of debts owed.
Preparing customer account reconciliations and resolving the reconciling items within the set timelines.
Provide the correct bank information to customers so as ensure funds are banked to the right account for receipting and subsequent allocation to the right debtor’s account.
Contacting customers to notify them of missed payments and requesting for proof of payment and remittance advices.
Respond to customer account queries timely.
Initiate adjustments for minor balances, bank charges, commissions and foreign exchange differences.
Maintain an effective filing system for ease of reference and retrieval of supporting documents to support outstanding debts.


Job Requirements        

Qualification (Minimum)  


Degree in Accounting or Finance or business Field.
CPA Section III or equivalent ACCA.
At least one year of practical experience in Finance in a busy Organization.


Additional Details        

Other Skills


Strong analytical skills
Team player
Results oriented
Attention to details and accuracy
Interpersonal skills
Integrity
Good business acumen for problem solving more

Brief Description        


The candidate will be responsible for ensuring the reliability and operational readiness of drones. The role includes maintaining and servicing drone equipment, adhering to regulatory and safety standards, and operating drones during missions. This position bridges technical expertise in maintenance with operational proficiency to support Fahari Aviation’s mission... and compliance requirements.


Detailed Description        

Principal Accountabilities (Responsibilities)

Maintenance


Conduct routine inspections, diagnostics, and repairs of drones to ensure operational readiness.
Perform preventive maintenance to minimize downtime and extend drone lifespan.
Maintain accurate records of all maintenance activities, including logs, parts usage, and servicing schedules.
Coordinate with manufacturers and suppliers for technical support, spare parts, and warranty claims.
 Ensure compliance with safety standards and KCAA maintenance regulations.


Operational


Act as a drone operator for various missions, including data collection, surveying, and photography when required. Page 2 of 4.
Collaborate with clients to assess mission requirements and plan flights accordingly.
Create and execute detailed flight plans while adhering to safety protocols and regulatory requirements.
Manage mission data, ensuring secure storage, organization, and analysis.
Administrative and Logistical Support
Assist in managing drone inventory, including tracking usage, spare parts, and consumables.
Coordinate with the procurement team for timely ordering of parts and tools.
Schedule and oversee calibration or upgrades of drone systems.


Training and Development


Support the training of team members and clients in basic drone maintenance and operations.
Keep up to date with the latest drone technologies and operational procedures, sharing insights with the team.


Quality Assurance


Ensure all maintenance and operational activities meet Fahari Aviation’s standards of quality and safety.
Participate in internal and external audits related to drone maintenance and operations.


Job Requirements

Qualification (Minimum)  


Diploma in Mechatronics, Electrical Engineering or a related technical field.
Certificate of Good Conduct.
Valid Remote Pilot License (RPL).
Training in drone maintenance (DJI Maintenance Technician certification) is an added advantage.
Valid Driver’s License.
At least 2 years of experience in drone maintenance and operations.
Experience in aviation maintenance or as a drone pilot is a strong advantage.


Additional Details 

Other Skills


Strong technical troubleshooting and problem-solving skills.
Ability to interpret technical manuals and schematics.
Familiarity with data management systems for operational logs. more