Brief Description        


Guide the line management and staff on grievance related matters to resolve any grievance-related matters and liaise with line managers to ensure consistency of implementation of disciplinary procedures in the organization.


Detailed Description        


Investigate and respond to all queries raised by the Union or Line Managers on staff discipline matters in a fair and timely manner.
In liaison with the Security Department and or other concerned Departments, line management, and staff, investigate or coordinate the investigation of staff cases relating to disciplinary and grievance matters and see to their conclusion and or determination within the stated timelines
Manage the staff disciplinary process, including providing support for panel hearings, organizing for staff disciplinary meetings, preparing and be the custodian of the relevant documentation, among other critical elements of the disciplinary process
Be a key contributor in liaison with the Industrial Relations manager and the legal department on litigation cases forex-staff and provide critical information and support on such litigation cases
Provideexpert advice to line Managers on legal implications of disciplinary actions asthey relate to the Labour Laws.
Act as the centre of expertise for the organization on all matters pertaining to employee relations and staff welfare and be an advisor to team leaders and staff and on issues that involve external parties
Monitorregularly changes in Labour laws and keep line managers informed.
Ensure that the company’s HR policies are aligned with the existing labour laws
Guideline Managers on general techniques of behaviour management.
Provide practical guidance to staff on employee welfare issues, in collaboration with other relevant stakeholders
Initiate and lead company-driven staff welfare campaigns to address different employee needs and develop relevant interventions
Facilitate staff satisfaction and other employee relations and staff welfare surveys to inform interventions for resolution of crucial employee issues and company climate
Collaboration with other stakeholders to organize staff functions, including staff end-yearparty, family days, and staff caravans.


Job Requirements        


Bachelor’s Degree in HR, Business, Social Sciences or related field
Additional qualifications in Employee or Industrial Relations would be an added advantage.
Postgraduate Higher Diploma in HR
Member of IHRM.
6+ years of experience in employee relations environment, preferably in a large organization.
Previous experience in an Industrial /Employee relations position
Previous experience in administering discipline & grievance procedures within a large/Multi - national organization
Experience in design of employee-experienced journeys and employee-centered engagement initiatives
Knowledge of Labor/Employment law and its practical application.
Knowledge of employee experience management and progressive internal employer brand building
Knowledge of current trends and best practices of employee involvement and industrial relations.
Good awareness of the internal and external industrial environment and successful adaptation to changing demands and conditions of ER landscape.
Demonstrated capacity to lead and advise on HRM and change management initiatives.
Experience in administering and managing employee medical benefits plan and welfare services