JOB DESCRIPTION
• Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Handle customer complaints, provide appropriate solutions and alternatives within the time limits;... follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers • Manage large amounts of incoming phone calls
Qualification Required & Experience
• Proven customer support experience or experience as a Client Service Representative • Strong phone contact handling skills and active listening • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively • HND or degree
Location: Accra

All C.V.s should be sent via:
indicating the position as the subject of the e- mail.
Closing Date: 23 May, 2025
 more
  • Others
JOB DESCRIPTION
• Reviewing all documents and information for accuracy and informing the supervisor of any errors or inconsistencies. • Capturing data into digital databases and performing regular backups. • Updating and maintaining databases, archives, and filing systems. • Monitoring and reviewing databases and correcting errors or inconsistencies. • Generating and... exporting data reports, spreadsheets, and documents as needed. • Performing clerical duties such as filing, monitoring office supplies, scanning, and printing as needed. • Conducting research to obtain information for incomplete documents and materials. • Creating digital documents from paper or dictation.
Qualification Required & Experience
• Good understanding of databases and digital and paper filing systems. • Knowledge of administrative and clerical operations. • Keen eye for detail and the ability to concentrate for extended periods. • Excellent verbal and written communication skills. • 1 year experience as a data entry operator or similar. • Excellent typing abilities. • Excellent time management and multitasking abilities. • Proficiency in data capturing and office management software such as MS Office and Google Suite. • The ability to manage and process high volumes of data accurately.
Location: Accra

All C.V.s should be sent via:
indicating the position as the subject of the e- mail.
Closing Date: 23 May, 2025
 more
  • Others
JOB DESCRIPTION
• Forecast revenue and expenses • Develop budgets that meet the requirements of company departments • Create and present financial reports for meetings and investors • Work with the team to manage, budget, forecast and report the company’s financial status • Develop periodic financial statements for management, • Manage daily transactions,... including accounts payable/receivable, general ledger and bank reconciliations • Perform regular, detailed audits to ensure accuracy in financial documents, expenditures and investments • Ensure compliance with the law and company’s policies
Qualification Required & Experience
• Solid analytical skills. • Detail-oriented. • Strong interpersonal skills • HND or higher. • Proven work experience as an Account Officer. • Able to work well within a team. • Proficiency in MS Excel and QuickBooks.
Location: Accra

All C.V.s should be sent via:
indicating the position as the subject of the e- mail.
Closing Date: 23 May, 2025
 more
  • Others
Job Description
• Manage daily transactions, including accounts payable/receivable, general ledger and bank reconciliations • Perform regular, detailed audits to ensure accuracy in financial documents, expenditures and investments • Forecast revenue and expenses • Develop budgets that meet the requirements of company departments • Create and present financial reports... for meetings and investors • Work with the team to manage, budget, forecast and report the company’s financial status • Develop periodic financial statements for management, such as income statements and balance sheets • Assist with tax audits and tax returns • Direct internal and external audits to ensure compliance • Stay updated on industry legislation and regulatory guidelines • Ensure compliance with the law and company’s policies
Qualification Required & Experience
• Proven work experience as an Account Officer. • Able to work well within a team. • Proficiency in MS Excel and QuickBooks. • Solid analytical skills. • Detail-oriented. • Strong interpersonal skills • HND or higher.
Location: Accra

All C.V.s should be sent via:
indicating the position as the subject of the e- mail.
Closing Date: 07 November, 2024
 more
  • Others
Job Description
• Conducting research to obtain information for incomplete documents and materials. • Creating digital documents from paper or dictation. • Reviewing all documents and information for accuracy and informing the supervisor of any errors or inconsistencies. • Capturing data into digital databases and performing regular backups. • Updating and maintaining... databases, archives, and filing systems. • Monitoring and reviewing databases and correcting errors or inconsistencies. • Generating and exporting data reports, spreadsheets, and documents as needed. • Performing clerical duties such as filing, monitoring office supplies, scanning, and printing as needed.
Qualification Required & Experience
• 1 year experience as a data entry operator or similar. • Excellent typing abilities. • Excellent time management and multitasking abilities. • Proficiency in data capturing and office management software such as MS Office and Google Suite. • The ability to manage and process high volumes of data accurately. • Good understanding of databases and digital and paper filing systems. • Knowledge of administrative and clerical operations. • Keen eye for detail and the ability to concentrate for extended periods. • Excellent verbal and written communication skills.
Location: Accra

All C.V. ‘s should be sent via:
indicating the position as the subject of the e- mail.
Closing Date: 07 November, 2024
 more
  • Others