We are looking for a responsible Quality Inspector to check the quality of all outgoing garment. You will be a firm advocate of quality in our business. The ideal candidate will possess a trained eye for detail and will be reliable and committed. Knowledge and comprehension of quality standards is essential. The goal is to ensure that our garments meets our customer's high standards. THE IDEAL... CANDIDATE  MUST HAVE BASIC KNOWLEDGE ABOUT GARMENT MAKING !!!

Responsibilities :


Read detailed job card and instructions to comprehend the expectations for each  garment. 
Approve or reject finished garments with respect to quality standards and record tailors performance .
Return garments for re-work if needed and complete documentation to confirm re-work.
Check the sewing thread shades according to PPC file and matching.
Confirm the trims attachments are passed e.g. Collar cuff, tapes, buttons, labels Placket, and sleeves, etc. 
Must Check and confirm the proper placement of pockets and printing or embroidery.
Use measuring tools such as tape rules , calipers and various gauges to ensure correct dimensions 
Maintain records of various metrics such as number of defective products per day etc. 
Make sure cleanliness of all machines and production area.
Prepare analysis quality reports and prepare improvement plan.


Skills 


Proven experience as a seamstress or related role
Proven experience as quality inspector or relevant role 
A keen eye for detail and a results-driven approach 
Responsible and trustworthy 
Familiarity with measurement tools. 
Knowledge of quality control standards and testing methodologies more

Genesis Couture Ltd is a proudly Nigerian fashion brand with over a decade of craftsmanship and innovation in bespoke menswear. As we expand our operations and customer base, we’re looking for an energetic and emotionally intelligent Customer Service Officer to join our growing team.

This role goes beyond front-desk duties — you’ll be the face of the Genesis Couture experience: managing client... relationships, coordinating orders, and ensuring every customer leaves satisfied, informed, and excited to return.

What You’ll Do


Deliver a top-notch customer experience — both in-person and over the phone.
Support clients through every stage: measurements, fittings, amendments, and order tracking.
Share updates on new collections, fabric drops, and loyalty offers.
Collaborate with the production team to ensure smooth workflow between Wuse II and Gwarinpa branches.
Handle invoices, receipts, and ensure payments are completed before final delivery.
Keep digital records organized — client info, stock levels, vendor contacts, etc.
Take initiative during store stock-takes and help keep displays and fabric shelves showroom-ready.
Represent the brand with confidence, style, and professionalism at all times.


Who You Are


You’ve got 3–5 years of experience in customer service (fashion or retail background is a plus).
You’re fluent in English — speaking and writing — and you communicate clearly and confidently.
You’re tech-savvy and comfortable using digital tools for communication and record-keeping.
You enjoy meeting people, solving problems, and creating smooth experiences.
You can stay calm under pressure, adapt quickly, and multitask efficiently.
You have an eye for style and love being around fashion and design. more

Job Summary

We are seeking a  customer service officer to manage our front office operations and provide pre-sales and after-sales support to our prestigious clients. The Customer Service officer is responsible for ensuring an outstanding customer experience . The role holder will resolve customer inquiries, identify prospective clients and contribute to marketing campaigns. Core functions... include customer relations, customer database management, invoicing, and stocktaking.

Job Description

Responsibilities: 


Ensure outstanding customer service by promptly resolving phone and in-person inquiries.
Facilitate measurement taking, amendments, and delivery of fabrics to the workshop.
Update clients on the status of garment production and share information on new stock and customer bonus schemes.
Prepare and assign garment production schedules to tailors & finishers.
Maintain contact registry of vendors and promptly call for their services when required.  
Prepare invoices and receipts, as well as actively follow up on full payment from clients prior to the final delivery date.
Facilitate stocktaking of fabrics.


Requirements: 


Minimum work experience length between 3-5 years 
Outstanding English level (Fluently speaking and written).
Good Customer Management skill
Effective communication skills are required (oral, written, and computer).
Excellent customer service skills are necessary along with the ability to create and maintain effective relationships with internal and external customers.
The ability to multi-task and adapt to change is critical. more