Job Description

Manage incoming messages and inquiries
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call-handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure... the resolution
Keep records of customer interactions, process customer accounts
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Listen to customer concerns and complaints with the goal of identifying the causes of the problem
Select appropriate responses to customer issues and work quickly to resolve them
Refer advanced cases to management for resolution, providing background information as necessary

Job Requirements & Skills

Bachelor's Degree
2 years of experience and above
Call center or customer service experience preferred
Flexibility to work different shifts (including evenings, weekends, or holidays)
Willingness to participate in training before hire and on-the job
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Strong analytical skills
Able to give and receive constructive criticism.
Excellent listening skills and an empathetic voice and manner
Dedication to customer satisfaction
Basic knowledge of computer software and office systems
Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
Familiarity with all of the services offered by the company. more

Job Summary

As an organization, we specialize in providing sustainable tech solutions across different business sectors. We are looking to fill the role of a graphics designer. You will be designing a wide variety of things across digital and offline media.

Job Description

Planning concepts by studying relevant information and materials.
Illustrating concepts by designing examples of art... arrangement, size, type size and style and submitting them for approval.
Preparing finished art by operating necessary equipment and software.
Contributing to team efforts by accomplishing tasks as needed.
Communicating with clients about layout and design.
Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as photoshop.
Reviewing final layouts and suggesting improvements when necessary.
Create and design various materials for print and digital collateral
Ensure projects are completed with high quality and on schedule
Establish creative direction for the company as well as brand guidelines
Prioritize and manage multiple projects within design specifications and budget restrictions
Perform retouching and manipulation of images
Work with a wide range of media and use graphic design software

Job Requirements & Skills

Bachelor's Degree in Graphic Arts, Design, Communications, or related field
2-5 years of experience in graphic design
Knowledge of layouts, graphic fundamentals, typography, print, and the web
Familiarity with HTML and CSS preferred
Knowledge of Adobe PhotoShop, Illustrator, Sketch, InDesign, and other graphic design software
Compelling portfolio of work over a wide range of creative projects
Strong analytical skills
A strong eye for visual composition.
Effective time management skills and the ability to meet deadlines.
Able to give and receive constructive criticism.
Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
Experience with computer-aided design. more