Job Description:


The Banqueting Coordinator is responsible for quotations for business, acquires new business, maintains current business, and confirms potential business.  The incumbent will assist the operational team with set up, check quality of DCP food offerings, ensure the venues are clean and up to standard at all times, check on guest satisfaction, deal with guest complaints, assist... with site inspections and ensure the successful running of day to day conferences and events as and when a confirmed booking is in-house.


Requirements


Matric
Hospitality Management Diploma or similar
1 – 2 Years previous Banqueting Coordinator experience
Experience in Hotel management software and Point of sale software
Hands on Problem Solving approach and the ability to remain calm under pressure
Ability to work as part of a team, as well as independently
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Leadership skills more

Description


The Front Office Manager will take full and sole responsibility for the supervision and control of all guest services, Reservations, Guest Relations and administration of the Front Office Department.


Minimum Requirements:


Matric essential
Hospitality Management Qualification essential
2 - 3 Years Front Office management experience essential
5 Years+ Front Office... experience
Experience with an HMS system (Protel advantageous)
Hands-on Problem-Solving approach and the ability to remain calm under pressure
Ability to work as part of a team, as well as independently
Leadership skills and ability to delegate effectively
Effective communication with members of staff as well as guests of the hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Ability to work shifts more

Description:


The Handyman ensures a smooth and consistent resolution to maintenance issues logged during a shift and via verbal instructions. Areas of responsibility include: Security, Pools, Grounds, Hotel Rooms and any other area of the Hotel. The role will include general DIY and maintenance including basic carpentry, plumbing, painting and... decorating.


Minimum Requirements:


Matric
1 – 2 Year previous Handyman/Maintenance experience
Additional qualifications within the field advantageous (Salary Dependent)
Hands on Problem Solving approach and the ability to remain calm under pressure
Ability to work as part of a team, as well as independently
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Ability to run with multiple tasks/jobs at once more

Description:


The F&B Operations Manager is responsible for the smooth running of the F&B offering. You will have the responsibility to develop, innovate and deliver a product mix which is quality driven whilst maintaining aggressive financial returns. This will be driven by ensuring that all working methods are reviewed and best practice is achieved so we in turn can grow our business whilst... delivering excellent guest service.


Minimum Requirements:


Matric
Hotel management diploma or equivalent
Proven Food and Beverage management experience within a 4/5-star hotel (4 years+)
Previous Restaurant Manager experience (4 years +)
Hands on Problem Solving approach and the ability to remain calm under pressure
Customer service driven with outstanding communication and active listening skills
Ability to work as part of a team, as well as independently
Huge emphasis on staff training and development
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable/Professional appearance and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Leadership skills more

Description:


The Assistant Restaurant / Outlet Manager is responsible for supervising and coordinating the daily activities for the Restaurant, Bar/s, Room Service, Conferencing and Functions at the Hotel. The position is primarily concerned with two main functional activities:  supervision and front of house. The Assistant Outlet is second-in-charge to the Restaurant Manager and takes... charge and runs the F&B operations in the absence of the Manager.


Minimum Requirements:


Matric
Hospitality Qualification or Similar
1 – 2 Years proven Food and Beverage Managment experience
Hands on Problem Solving approach and the ability to remain calm under pressure
Customer service driven with outstanding communication and active listening skills
Friendly, courteous and service-orientated
Ability to work as part of a team, as well as independently
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable/Professional appearance and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Leadership skills more

Description:


The Executive Housekeeper will take full and sole responsibility for the profitable operation of the Housekeeping department, including the employees, and effective and efficient services to all guests.


Minimum Requirements:


Matric
Diploma in Hotel Management or similar
Minimum 5 to 8 years’ experience of which at least 3 to 4 years in similar... managerial/supervisory role
Strong Operational/Technical Knowledge
Strong Leadership abilities and organizational skills, thinks out of the box and able to drive change and look for operational efficiencies / synergies
Hands-on problem-solving approach and the ability to remain calm under pressure
Customer service driven with outstanding communication and active listening skills
Ability to work as part of a team, as well as independently
Honest and trustworthy beyond approach
Great attention to detail
Presentable/Professional appearance and well spoken
Team Player who leads by example
Proactive in approach more

Description:


The Barman is responsible for accurately mixing and serving alcoholic, non-alcoholic and coffee products to guests and service staff in a friendly, fast and efficient manner. The position is primarily concerned with two main functional activities:  front of house and stock.


Minimum Requirements:


Matric
1 – 2 Year Barman experience
Good all round bar skills... including being able to make cocktails and specialised drinks
Hands on Problem Solving approach and the ability to remain calm under pressure
Well versed in an HMS system (Protel advantageous)
Ability to work as part of a team, as well as independently
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills more

Description:


The Chef De Partie is responsible for the efficient running of certain sections in the kitchen.  This includes food production, presentation and orders while maintaining the highest professional food quality and sanitation standards. The position is primarily concerned with two main functional activities: supervision and food... production.


Minimum Requirements:


Matric
Culinary Arts Diploma or equivalent
Hands on Problem Solving approach and the ability to remain calm under pressure
Customer service driven with outstanding communication and active listening skills
Ability to work as part of a team, as well as independently
Honest and trustworthy beyond approach
Great attention to detail
Presentable/Professional appearance and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Think creatively
Apply professional, product or technical expertise more

Description:


The Handyman ensures a smooth and consistent resolution to maintenance issues logged during a shift and via verbal instructions. Areas of responsibility include: Security, Pools, Grounds, Hotel Rooms and any other area of the Hotel.
The role will include general DIY and maintenance including basic carpentry, plumbing, painting and... decorating.


Minimum Requirements:


Matric
1 – 2 Year previous Handyman/Maintenance experience
Additional qualifications within the field advantageous (Salary Dependent)
Hands on Problem Solving approach and the ability to remain calm under pressure
Ability to work as part of a team, as well as independently
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Ability to run with multiple tasks/jobs at once more

Description


The duty manager reports into the relevant department heads on any particular shift. He or she is the liaison between all departments, namely: Food and Beverage, Accommodation, and Front of House.
The duty manager needs to have an overall understanding of all of the above in order to be able to fill in as required for any staff member who is not available for... duty.


Minimum Requirements:


Matric
Hotel Management Qualification or Similar
1 – 2 Years Supervisory or Managerial experience advantageous.
Hands on Problem Solving approach and the ability to remain calm under pressure
Ability to work as part of a team, as well as independently
Honest and trustworthy beyond approach
Great attention to detail
Presentable and well spoken
Team Player who leads by example
Ability to delegate effectively
Second-in-Charge to the Front Office Manager
Meticulous with paperwork and admin more

You will be responsible for (but not limited to):


Checking guests in and out of the hotel
Maintaining guest accounts and processing guest transactions during their stay
Dealing with any and all special needs or requests from guests during their stay
Assisting with reservations for guests as and when required


Minimum Requirements:


Matric
Hospitality Qualification or... Similar
1 – 2 Years Receptionist experience
Strong Computer Literacy skills in terms of MS Office and a reputable PMS (Protel)
Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
Ability to work as part of a team, as well as independently
Honest and trustworthy beyond approach
Great attention to detail
Presentable and well spoken
Team Player who leads by example
Ability to work shifts
Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy more

Description:


The Facilities Manager is responsible for ensuring that all maintenance, security, pool and grounds issues are dealt with as well as managing a maintenance team.


Minimum Requirements:


Matric

2 – 3 Years Previous Facilities Management experience
Strong all-round Facilities experience (Electrical, Pluming, Carpentry, Generator, Electrical & Water Meters... etc.)
Previous Body Corporate Facilities Management experience advantageous
Knowledge on Health and Safety Management
Hands-on Problem-Solving approach and the ability to remain calm under pressure
Ability to work as part of a team, as well as independently
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Leadership skills
Ability to run with multiple tasks/jobs at once more

Description:


The Banqueting Administrator will be responsible for all the correspondence that's sent to customers who have booked functions. You'll also get to hone your skills in telesales and marketing.
You will also: Process conference and events bookings, Chase up calls, liaise with other departments about customer requirements, prepare brochures for enquiries, Sell conferences and... events over the telephone.


Minimum Requirements:


Matric
2 – 3 Year Administrative experience
Strong Administrative Skills
Good Excel Skills
Hands on Problem Solving approach and the ability to remain calm under pressure
Experience in Hotel management software and Point of sale software
Ability to work as part of a team, as well as independently
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Leadership skills more

Job Description:


The Banqueting Coordinator is responsible for quotations for business, acquires new business, maintains current business, and confirms potential business. 
The incumbent will assist the operational team with set up, check quality of DCP food offerings, ensure the venues are clean and up to standard at all times, check on guest satisfaction, deal with guest complaints,... assist with site inspections and ensure the successful running of day to day conferences and events as and when a confirmed booking is in-house.


Requirements


Matric
Hospitality Management Diploma or similar
1 – 2 Years previous Banqueting Coordinator experience
Experience in Hotel management software and Point of sale software
Hands on Problem Solving approach and the ability to remain calm under pressure
Ability to work as part of a team, as well as independently
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Leadership skills more

Description:


The Junior Sous Chef is responsible for assisting the Sous Chef with all food production in the restaurant, conferences and banqueting, room service and any other food outlets.  This includes developing and costing menus, orders and recipe development, while maintaining the highest professional food quality and sanitation... standards. 


Minimum Requirements:


Matric
Culinary Arts Diploma or similar
Previous experience as a Junior Sous Chef in a 4/5-star hotel
Previous Restaurant experience advantageous
A’la Carte and Banqueting experience essential
Hands-on Problem-Solving approach and the ability to remain calm under pressure
Customer service driven with outstanding communication and active listening skills
Ability to work as part of a team, as well as independently
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable/Professional appearance and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Leadership skills and ability to delegate effectively
Think creatively
Apply professional, product or technical expertise more

Description:


The F&B Supervisor is responsible for supervising and coordinating the daily activities for the Restaurant, Bar/s, Room Service, Conferencing and Functions at the Hotel. The position is primarily concerned with two main functional activities:  supervision and front of house.
The F&B Supervisor is second-in-charge to the F&B Manager and takes charge and runs the F&B operations... in the absence of the F&B Manager.


Minimum Requirements:


Matric
Hospitality Qualification or Similar
1 – 2 Years proven Food and Beverage Supervisory experience
Hands on Problem Solving approach and the ability to remain calm under pressure
Customer service driven with outstanding communication and active listening skills
Friendly, courteous and service-orientated
Ability to work as part of a team, as well as independently
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable/Professional appearance and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Leadership skills more

Description


The Front Office Manager will take full and sole responsibility for the supervision and control of all guest services, Reservations, Guest Relations and administration of the Front Office Department.


Minimum Requirements:


Matric essential
Hospitality Management Qualification essential
2 - 3 Years Front Office management experience essential
5 Years+ Front Office... experience
Experience with an HMS system (Protel advantageous)
Hands-on Problem-Solving approach and the ability to remain calm under pressure
Ability to work as part of a team, as well as independently
Leadership skills and ability to delegate effectively
Effective communication with members of staff as well as guests of the hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Ability to work shifts more

Description:


The Waiter is responsible food and beverages in the Restaurant, Room Service and, if required, Function areas in a friendly, fast and efficient manner. The position is primarily concerned with two main functional activities: front of house and stock.


Minimum Requirements:


Matric
Previous Restaurant experience essential
Hands on Problem Solving approach and the... ability to remain calm under pressure
Ability to work as part of a team, as well as independently
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Ability to work shifts more

Minimum Requirements:


Matric
Hospitality Qualification or Similar
Hands on Problem Solving approach and the ability to remain calm under pressure
Customer service driven with outstanding communication and active listening skills
Friendly, courteous and service-orientated
Ability to work as part of a team, as well as independently
Effective communication with members of staff as... well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable/Professional appearance and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Leadership skills more

Minimum Requirements:


Matric
1 – 2 Year previous Handyman/Maintenance experience
Additional qualifications within the field advantageous (Salary Dependent)
Hands on Problem Solving approach and the ability to remain calm under pressure
Ability to work as part of a team, as well as independently
Effective communication with members of staff as well as Guests of the Hotel
Honest... and trustworthy beyond approach
Great attention to detail
Presentable and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Ability to run with multiple tasks/jobs at once more