Description:


The F&B Operations Manager is responsible for the smooth running of the F&B offering. You will have the responsibility to develop, innovate and deliver a product mix which is quality driven whilst maintaining aggressive financial returns. This will be driven by ensuring that all working methods are reviewed and best practice is achieved so we in turn can grow our business whilst delivering excellent guest service.


Minimum Requirements:


Matric
Hotel management diploma or equivalent
Proven Food and Beverage management experience within a 4/5-star hotel (4 years+)
Previous Restaurant Manager experience (4 years +)
Hands on Problem Solving approach and the ability to remain calm under pressure
Customer service driven with outstanding communication and active listening skills
Ability to work as part of a team, as well as independently
Huge emphasis on staff training and development
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable/Professional appearance and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Leadership skills