About the job


This is a remote position. About our client: 
 Our client develops and supports software and data solutions across a variety of industries. They want you to get ahead of the market and stay there. They offer a combination of plug and play products that can be integrated with existing systems and processes and can also be customised to client needs. Their capabilities extend... to big data engineering and bespoke software development, solutions are available as both cloud-based and hosted. 


What you will be doing: 


Work on diverse software solutions across multiple projects, including exciting financial projects such as big data analytics applications, a platform for a financial magazine, and back office systems.
Use a wide range of technologies, including .Net Core, Java, Python, React, Angular, AWS, Azure, Docker, and Kubernetes.
Involved in all stages of the project lifecycle, often liaising directly with clients and taking ownership of deliverables. 


What our client is looking for: 


Proven ability to deliver high-quality software as part of a team, collaborating with application end users in different locations.
Strong general technology and problem-solving skills.
Experience / working knowledge of C#/.NET Core, REST-based services, and relational databases (including PostgreSQL).
Experience in writing testable code, including unit and integration tests, and working with a dedicated testing team.
Working knowledge of HTML, CSS, and JavaScript, and experience with a modern framework (e.g., Angular, React, Vue). Familiarity with Angular concepts is preferred.
Experience working with cloud environments (e.g., GCP, AWS, Azure) and setting up CI/CD pipelines.
Familiarity with version control and collaboration tools like GitHub, Bitbucket, and associated workflows.


Desirable Skills:  


Experience in financial projects (especially fixed income)
Familiarity with Azure Entra ID
DDD Experience
Event sourcing and CQRS knowledge
 more
  • ICT
  • Computer
About the job

About our client:


Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling of togetherness, trust and respect and are always looking to support employees' continuous learning. Using... Agile, they provide diverse services with a focus on research, innovation and improvement.


What you will be doing:


Design, develop, and modify database structures, relationships, data flows, and data interfaces within the data warehouse.
Analyse, create and modify data structures to adapt to business needs and add enhanced functionality.
Develop and modify ETL processes to load data from various sources into the data warehouse.
Use programming languages, software development methods, and best practices to develop new data warehouse structures and reports and modify existing ones.
Unit test and debug code.
Participate in requirements gathering, analysis, technical design, testing, documentation and project planning.
Consult with clients to gather information about needs, objectives, and requirements.
Identify and propose technical solutions to client requests and system problems.
Follow department standards and create written documentation and diagrams as required.
Thorough understanding of data warehouse architecture, data structures, and fundamental design principles.
Ability to work independently with general supervision, which may include providing guidance and support to entry-level professionals or support staff.
Contribute to the development of data warehouses for clients in the Insurance, Lending, and Employee Benefits sectors.
Responsible for software development, production support, and providing expertise in Data Warehouse and Reporting Applications.


What our client is looking for:


A relevant tertiary degree would be ideal (Computer Science, IT, Data Science, Information Systems, etc.)
Strong interest in analytical / dimensional modelling, and data analytics tools. Insurance knowledge is a plus.
In-depth knowledge of business intelligence tools including data warehousing, and ETL (Extraction, Transformation, and Load). Yellowfin knowledge is beneficial.
Knowledge and understanding of the software development life cycle.
Knowledge and experience in relational databases, SQL, PostgreSQL.
Experience in database design and modelling for data warehouse and business intelligence applications, including relational database structures and normal forms.
Analytical and troubleshooting skills for complex technical issues and tasks.
Ability to present and explain complex technical topics, problems, and alternative solutions to others.
Experience estimating solution development and delivering solutions within those estimations.
Knowledge of Insurance Systems.
Experience with or knowledge of most of the following software, languages and tools, or similar products would be preferred: SQL Server DBMS, T-SQL (ANSI), PostgreSQL, Python.
 more
  • Johannesburg
  • Parvana
  • South Africa, Western Cape
About the job

About our client:


Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture and performance.


What you will be doing:


Manage / maintain the global network infrastructure daily... to ensure optimal uptime, security, and performance.
Coordinate and oversee 24/7 third-party network support providers to guarantee high-quality service delivery.
Quickly diagnose and resolve complex network issues to minimize downtime.
Continuously improve network security to maintain security posture.
Maintain up-to-date documentation and inventories for all network systems.
Monitor network performance, resolve issues, and implement best practices.
Evaluate new vendors and technologies, and recommend and implement improvements.
Lead and manage network-related projects from start to finish, minimizing business disruption.
Perform hands-on tasks like installing and configuring network hardware, software, and services as needed.
Collaborate with the Technology and Innovation team and the wider business to provide support for complex issues and project initiatives.


What our client is looking for:


A relevant tertiary degree would be beneficial.
Cisco, HP, Meraki, Azure networking, etc. related certifications.
5+ years' experience in network administration and architecture.
Experience with network devices and services (routers, switches, firewalls, load balancers, VPN, QoS).
Strong multi-site networking experience (SD-WAN, TCP/IP, BGP, OSPF, DNS, DHCP).
Experience managing physical, cloud-based, VoIP, and wireless networks.
Understanding of technical and data security concepts.
Financial services industry experience is preferred.
Broad understanding of IT fundamentals.
Intelligent and effective troubleshooting skills, with the ability to engage additional support when needed.
Strong organisational, prioritisation, and delegation skills.
Self-motivated and proactive, with the ability to work independently and present solutions.
Personable with good communication skills.
Willingness to work out of hours when necessary.
 more
  • Cape Town
  • Parvana
  • South Africa, Western Cape
What you will be doing:


Work closely with clients and stakeholders to understand their reporting needs and provide impactful, data-driven solutions.
Transform data from SQL databases into Power BI, ensuring accuracy and relevance in all reports.
Design, build, and maintain engaging Power BI dashboards, optimising DAX calculations for insightful data analysis.
Safeguard sensitive data... by implementing role-level security and ensuring confidentiality across all projects.
Offer hands-on training and support to clients, empowering them to make the most of Power BI’s capabilities.
Analyse large datasets to deliver meaningful client reports, while continuously enhancing processes and tools.
Stay updated on the latest Power BI practices and trends, bringing fresh ideas to improve solutions and innovations.
Set personal growth goals, collaborate with diverse teams, and contribute to organisational discussions and initiatives.


What you need:


A relevant tertiary qualification would be beneficial.
2+ years of experience in data analysis, visualisation, and dashboard development with MS Power BI.
Strong SQL skills for data extraction and transformation, with proficiency in DAX for calculations.
Ability to simplify complex financial concepts into clear visuals.
Experience with financial data and investment performance reporting is a plus.
Knowledge of data warehousing and ETL processes is preferred.
Excellent problem-solving skills, attention to detail, and strong analytical abilities.
Effective communicator with strong storytelling skills in data visualisation.
Able to manage deadlines, work under pressure, and handle large datasets.
Works well independently and as part of a team.
Take initiative, be proactive, and adapt to meet deadlines.
 more
  • Cape Town
  • Parvana
  • South Africa, Western Cape
What you will be doing:


Manage and support financial systems, ensuring accurate data flow, reporting, and process reliability.
Collaborate with stakeholders to analyse and improve business processes, aligning them with financial and strategic objectives.
Lead and support technology projects, including scope definition, change management, and quality assurance testing.
Compile and... present data insights through dashboards, models, and reports to aid decision-making.
Ensure compliance with data protection regulations (POPIA) and governance standards across processes and systems.
Oversee ERP and system integration projects, leveraging process mapping tools to enhance workflows and align solutions with organisational needs.


What is needed:


A relevant tertiary qualification would be beneficial.
Proven experience in finance operations
Skilled in system analysis, business process development, stakeholder management, incident resolution, and coordination of quality assurance
Familiar with Waterfall and Agile methodologies, PMBOK  and process mapping tools.
Advanced MS Suite proficiency, experience with system modeling, UI/UX design, personal data protection (POPIA), and hardware / software lifecycle management.
Experience in online commerce, mobile industry, and transactional environments, with a strong grasp of business fundamentals and strategic priorities from a financial perspective.
Proficient in writing business and system requirements, functional specifications, and compiling detailed quantitative / qualitative reports.
 more
  • Bellville
What you will be doing:


Take an active role in ETL, data migration and ensuring new clients have successfully implemented their leading edge product. They are Agile enthusiasts, you will be in a team and well-supported in your career journey
Full mentorship and training will be provided for you to successfully analyse client needs in order to configure the product to best suit their... individual needs and shape meaningful solutions.
The analysis will include scope of work for both for new clients and for product enhancements, you will collaborate with clients and stakeholders to understand their needs, streamline business processes, and tailor the system to their requirements.
Oversee seamless data migration, system configuration, and integration with tools best suited for optimal performance.
Contribute to updating project plans and ensuring deadlines are being met by managing timelines, resource allocation, and delivery schedules.
Lead engaging user training sessions and craft clear, valuable technical documentation when needed
Uphold company standards and best practices with regard to system deployment.
Identify potential risks early and take proactive steps to resolve them.
Maintain clear communication with stakeholders and management.


What you need:


A relevant tertiary qualification would be beneficial (e.g., BEng Degree, BTech Degree, etc.).
Experience with complex software system implementation would be a plus.
Ability to collaborate effectively in a cross-functional team environment.
Strong communication skills, including presenting technical concepts to non-technical stakeholders.
Excellent problem-solving skills with a strong focus on detail.
Experience with ETL, migration, data analysis, SQL databases, reporting tools, API integration, and other system connectivity methods are all highly valued and seen as advantageous.
 more
  • Johannesburg
  • Parvana
  • South Africa, Western Cape
What you will be doing:


Dive into client data to analyse and resolve issues or suggest innovative enhancements.
Be the go-to contact for client tickets, ensuring smooth resolutions and clear communication every step of the way.
Use ticketing logging applications to streamline ticket workflows.
Collaborate with clients through calls and screen sharing to tackle challenges and deliver... seamless solutions.
Monitor client reports and production runs, ensuring accuracy and timely delivery.
Customise and enhance client setups using JSON and SQL, enjoying high-quality standards and deadlines.
Foster strong client relationships by providing proactive updates and tailored support.
Work with a global team, sharing knowledge and staying at the forefront of industry trends to enhance client services.


What you can contribute:


While a global and multi-cultural organisation, English is their business language and the language used by all - Good written and spoken English is essential for this position.
Relevant tertiary qualification would be nice but not essential.
Experience in SQL would be great.
APIs, Jira, and Confluence would be a benefit.
Strong communication and client liaison ability.
 more
  • Cape Town
  • Parvana
  • South Africa, Western Cape
What you will be doing:


Manage and support financial systems, ensuring accurate data flow, reporting, and process reliability.
Collaborate with stakeholders to analyse and improve business processes, aligning them with financial and strategic objectives.
Lead and support technology projects, including scope definition, change management, and quality assurance testing.
Compile and... present data insights through dashboards, models, and reports to aid decision-making.
Ensure compliance with data protection regulations (POPIA) and governance standards across processes and systems.
Oversee ERP and system integration projects, leveraging process mapping tools to enhance workflows and align solutions with organisational needs.


What is needed:


A relevant tertiary qualification would be beneficial.
Proven experience in finance operations
Skilled in system analysis, business process development, stakeholder management, incident resolution, and coordination of quality assurance
Familiar with Waterfall and Agile methodologies, PMBOK  and process mapping tools.
Advanced MS Suite proficiency, experience with system modeling, UI/UX design, personal data protection (POPIA), and hardware / software lifecycle management.
Experience in online commerce, mobile industry, and transactional environments, with a strong grasp of business fundamentals and strategic priorities from a financial perspective.
Proficient in writing business and system requirements, functional specifications, and compiling detailed quantitative / qualitative reports.
 more
  • Bellville
  • Parvana
  • South Africa, Western Cape
What you will be doing:


Manage the full accounting function up to Trial Balance, including bookkeeping for associated entities, trusts, and inter-entity loans and payments.
Oversee satellite office finances, integrating them into group reporting and preparing VAT reports for external accountants.
Assist with tax-related tasks, including Provisional Tax, Income Tax, and Personal Income... Tax submissions, as well as filing CIPC Annual Returns.
Process and monitor invoices, payments, accounts receivable, and payables, with bi-weekly reporting, while reconciling local and foreign currency bank accounts and credit cards.
Maintain the company's Fixed Asset Register and financial filing systems (digital and physical).
Facilitate imports and exports with shipping documentation, liaise with logistics companies, and advise clients on VAT and potential duties (SAD 500, HS codes, etc.).
Provide administrative support, assist with ad-hoc duties, and contribute to improving financial processes.


What is needed:


Accounting related tertiary education.
2 - 4 years in a similar role, ideally within an SME environment.
Skilled in accounting software (preferably QuickBooks Online) and MS Excel.
Experience in the import/export sector is advantageous.
Strong understanding of bookkeeping principles and financial regulations.
Excellent attention to detail, organizational skills, and the ability to manage multiple tasks independently.
Effective interpersonal and communication abilities.
 more
  • Cape Town
  • Parvana
  • South Africa, Western Cape
What you will be doing:


Dive into client data to analyse and resolve issues or suggest innovative enhancements.
Be the go-to contact for client tickets, ensuring smooth resolutions and clear communication every step of the way.
Use ticketing logging applications to streamline ticket workflows.
Collaborate with clients through calls and screen sharing to tackle challenges and deliver... seamless solutions.
Monitor client reports and production runs, ensuring accuracy and timely delivery.
Customise and enhance client setups using JSON and SQL, enjoying high-quality standards and deadlines.
Foster strong client relationships by providing proactive updates and tailored support.
Work with a global team, sharing knowledge and staying at the forefront of industry trends to enhance client services.


What you can contribute:


While a global and multi-cultural organisation, English is their business language and the language used by all - Good written and spoken English is essential for this position.
Relevant tertiary qualification would be nice but not essential.
Experience in SQL would be great.
APIs, Jira, and Confluence would be a benefit.
Strong communication and client liaison ability.
 more
  • Cape Town
  • Parvana
  • South Africa, Western Cape
What you will be doing:


Dive into client data to analyse and resolve issues or suggest innovative enhancements.
Be the go-to contact for client tickets, ensuring smooth resolutions and clear communication every step of the way.
Use ticketing logging applications to streamline ticket workflows.
Collaborate with clients through calls and screen sharing to tackle challenges and deliver... seamless solutions.
Monitor client reports and production runs, ensuring accuracy and timely delivery.
Customise and enhance client setups using JSON and SQL, enjoying high-quality standards and deadlines.
Foster strong client relationships by providing proactive updates and tailored support.
Work with a global team, sharing knowledge and staying at the forefront of industry trends to enhance client services.


What you can contribute:


While a global and multi-cultural organisation, English is their business language and the language used by all - Good written and spoken English is essential for this position.
Relevant tertiary qualification would be nice but not essential.
Experience in SQL would be great.
APIs, Jira, and Confluence would be a benefit.
Strong communication and client liaison ability.
 more
  • Cape Town
  • Parvana
  • South Africa, Western Cape
What you will be doing:


Lead the PMO, aligning project management practices with company goals and developing innovative methodologies to deliver high-quality projects.
Support and inspire the project management team, fostering a collaborative and growth-focused environment where excellence thrives.
Work closely with Client Services and key stakeholders to ensure smooth, integrated... processes that drive successful project outcomes and exceed client expectations.
Track project performance using KPIs, proactively addressing risks, and ensuring timely project delivery by escalating issues when needed.
Manage resource planning and allocation effectively, while upholding high quality standards and continuously improving through client feedback.
Bring a strong commercial focus to project planning, scope management, and reporting, ensuring seamless processes and successful project execution.


What you need:


A relevant tertiary qualification would be beneficial.
PRINCE2 Practitioner Certification / Agile Certification (Practitioner) is highly desirable, along with any IT qualifications.
A minimum of 12 years managing medium to large-scale IT projects, with a strong focus on project and change management methodologies, particularly in a SaaS environment.
Demonstrate strategic thinking abilities, effectively juggling multiple goals and deadlines while maintaining a big-picture perspective.
Proven capability to mentor and coach others, while building strong relationships at the executive level with technology customers and vendor groups.
Ability to identify issues and implement effective resolutions, demonstrating resilience and resourcefulness in challenging situations.
Strong budgeting management skills and familiarity with tools such as Jira, Confluence, Salesforce, Project Office, MS Office, and Smartsheets, along with experience in fintech, SaaS, or digital sectors.
 more
  • Cape Town
  • Parvana
  • South Africa, Western Cape
What you will be doing:


Design, develop, and implement RESTful APIs using cutting-edge Java technologies.
Create and refine API specifications that drive innovation.
Collaborate closely with product management, UX/UI, and back-end teams to design APIs that truly meet business needs.
Write clean, efficient, and maintainable code that sets the standard for software development best... practices.
Implement robust unit, integration, and functional tests to ensure API reliability.
Participate in code reviews, offering feedback to help elevate the team's code quality.
Troubleshoot and resolve API-related challenges in production environments.
Continuously monitor and optimise API performance, scalability, and reliability to deliver seamless experiences.
Stay ahead of the curve by keeping up with the latest trends and best practices in API development.


What you need:


A relevant tertiary qualification would be beneficial.
10+ years of experience in Java software development, with a focus on API development.
Strong understanding of RESTful API design principles and best practices.
Experience with API specification languages such as OpenAPI (Swagger) or RAML.
Solid understanding of Object-Oriented Programming (OOP) concepts and design patterns.
Strong experience with Spring Framework, Spring Boot, and Spring Security.
Experience with database technologies such as SQL and NoSQL.
Experience with containerization technologies such as Docker and Kubernetes.
Experience with Angular / React is beneficial.
Strong problem-solving skills and ability to work independently.
Excellent communication and collaboration skills.
 more
  • Cape Town
  • Parvana
  • South Africa, Western Cape
What you will be doing:


Work autonomously and collaboratively with the Head of Technology to manage and run the technical operations of the business.
Oversee the administration and maintenance of company databases, ensuring data integrity, performance, and security.
Assist in the development and optimization of database structures, queries, and stored procedures.
Design, implement, and... maintain CI/CD pipelines.
Write scripts (Python) to automate tasks and improve system operations.
Leverage APIs to increase the speed, reliability and efficiency of software delivery pipelines.
Manage and maintain Google Workspace accounts, including user provisioning, security settings, and troubleshooting.
Manage and maintain code repositories, ensuring version control and collaborative development.
Support the administration and configuration of the Qlik SaaS platform.
Oversee the management and maintenance of company websites and domain configurations, ensuring uptime, security, and performance.
Provide high-level technical support.


Demonstrated experience in any of the following will fast track your application:


5+ years of experience as a DevOps Engineer or similar position.
Experience with SQL and other relational databases such as PostgreSQL.
Proficiency in containerization technologies such as Docker and Kubernetes would be a benefit.
Understanding of scripting (Python ideally) or a willingness to learn.
Knowledge of cloud architecture, hosting and maintenance - Google is preferred.
Experience with relevant APIs and version control systems such as Git.
An ability to learn new programming languages and technologies.
Attention to detail, systematic, and timely.
Openness to seek out support and dependability in the face of challenging circumstances.
 more
  • Cape Town
What you will be doing:


Drive the launch of a scalable SaaS solution for the Telecom sector, bringing an innovative Proof of Concept (POC) to market in a customer-focused, compliance-ready product.
Take ownership of building a secure, scalable SaaS data platform in a regulated environment, ensuring our client meets SOC and ISO 27001 standards.
Set the architectural foundation, bring the... initial product to life, and shape the future of the team as our client grows.
Partner closely with the co-founder on hands-on development, selecting the right tech stack, and making impactful architectural choices.
Lead development with a focus on quality, establishing best practices for testing and integrating CI/CD pipelines to keep us agile.
Balance immediate needs with future growth, making thoughtful technical trade-offs to keep the platform on the cutting edge of data technology.


What you need:


5+ years in data platform development, with a track record of building and deploying scalable SaaS applications.
Strong problem-solving skills across various tech challenges.
Proven experience delivering high-quality software in agile team settings.
Hands-on experience in ETL, data modelling, and pipeline development, with skills in database design across multiple technologies.
Background in leading high-performance tech teams to deliver robust, quality software.
Understanding of Python and/or C#/.NET for data pipelines and API development.


What would be nice:


Experience in the telecoms industry would be beneficial
Experience with PowerBI, Superset, or similar for data presentation.
Experience in running scalable workloads on AWS, Azure, or GCP.
 more
  • Data
  • Business Analysis and AI
  • Parvana
  • South Africa, Western Cape
What you will be doing:


Collaborate with developers and data engineers to design data models, select technologies, and enhance stability and observability with SRE & Cloud Engineering teams.
Design and implement high-availability database features, including replication and disaster recovery methodologies.
Develop optimised database schemas, SQL queries, and stored procedures that follow... best practices for high performance and scalability.
Conduct compliance testing and ensure pre-production and production databases are tuned for peak performance and minimal downtime.
Resolve issues, perform root cause analysis, and implement preventative techniques.
Test and deploy new database versions and patches to maintain optimal performance and security.
Contribute to team knowledge-sharing and upskilling sessions, promoting best practices and supporting continuous learning.
Integrate database management into CI/CD pipelines and oversee traditional DBA tasks like backups, maintenance, and disaster recovery while ensuring regulatory compliance.


What you need:


5+ years of experience in operating highly transactional environments.
Open to working with various database technologies, both relational (e.g., MySQL with RDS, MS SQL Server) and NoSQL.
Proficient in AWS data services (EC2, RDS, S3) and skilled in database performance tuning, query optimisation, and execution plan analysis.
Knowledgeable in database encryption and compliance frameworks (e.g., GDPR, HIPAA).
Experience with scripting languages (Python, Unix/Linux Shell) and managing databases on Unix platforms.
Familiar with Agile/Scrum methodologies, version control systems like Git, and systems change management.
Strong communication, problem-solving, and critical judgement skills; able to collaborate effectively with internal and external colleagues.
Customer-focused, able to understand and address the needs of development stakeholders.
Detail-oriented and systematic, with planning foresight; experience with database migration and containerization tools (e.g., Docker, Kubernetes) is a plus.


Technologies you will be exposed to:


AWS: RDS MySQL, RDS Microsoft SQL Server, RDS PostgreSQL, EC2/ECS/Lambda/Route 53, S3
RDBMS: MySQL, SingleStore, Microsoft SQL Server, PostgreSQL, Snowflake Scripting: PowerShell, Bash, Python
Monitoring: Zabbix, AWS CloudWatch, Percona monitoring and management
Security: MySQL ACL, Windows AD, Database Encryption (e.g., AWS KMS)
Source Control: AWS CodePipeline, TeamCity, GitLab, Octopus, RedGate Source Control
Operating Systems: Windows Server, Linux, Ubuntu
Collaboration: Atlassian Jira/Confluence
 more
  • Cape Town
What You'll Do:


Engage in research and development to explore new technologies and methodologies.
Contribute to the development process using Scrum as the project management framework.
Write and optimize code in 4GL, designed to run on a Unix platform.
Take ownership of testing and debugging software to ensure high performance and reliability.
This role offers hands-on experience in... building and refining software solutions, with opportunities to learn and grow within a dynamic, collaborative environment.


What You’ll Need to Succeed:


A recently completed Diploma or Degree in Computer Science or a related field.
Strong teamwork skills and the ability to collaborate effectively.
Excellent interpersonal abilities to build relationships within a dynamic team.
A keen eye for detail and strong problem-solving skills.
A passion for learning and tackling challenges head-on.
 more
  • Cape Town
  • Parvana
  • South Africa, Western Cape
What you will be doing:


⁠Ensure SaaS hosting environment security, availability, and performance with proactive management.
Lead a responsive support desk, meeting SLAs, resolving issues efficiently, and enhancing client satisfaction.
Handle escalations effectively, focusing on root cause analysis and developing preventive solutions.
Establish monitoring systems and optimise hosting... performance in partnership with DevOps.
Foster a customer-focused support culture through regular feedback and training initiatives.
Maintain security and compliance standards through regular audits and best practices.
Automate support processes, driving continuous improvement and efficiency.
Align staffing and resources with demand through effective capacity planning.
Provide stakeholders with clear system performance reports and updates.
Coordinate with product teams to support issue resolution, rollouts, feature support, and offer insights for improvement.


What you need:


A relevant tertiary degree would be beneficial.
5+ years of experience in a service delivery or support management role, with a focus on hosting environments and application support.
Strong experience managing support teams, including incident management and root cause analysis.
Proficiency in using logging and ticketing systems (e.g., ServiceNow, JIRA, etc.) to track and resolve issues.
Proven ability to manage client-facing support operations and maintain strong customer relationships.
Excellent analytical, problem-solving, and organisational skills with a proactive approach to risk management.
Technical understanding of hosting environments, networks, databases, and application support.
Background in application support and hosting, including performance monitoring and SLA management.
Experience with project management methodologies such as Agile or Scrum.
Familiarity with ticketing systems and client-facing support processes.
Ability to communicate effectively with both technical and non-technical stakeholders.
 more
  • Cape Town
  • Parvana
  • South Africa, Western Cape
What you will be doing:


Deliver technical support with efficiency, reliability, professionalism, and a friendly approach to delight clients.
Continuously evaluate incident priorities to ensure consistent adherence to service level agreements (SLAs).
Provide support for hosted services, solutions, and associated ICT infrastructure, ensuring their seamless operation.
Handle deployment,... monitoring, optimisation, and management of hosted services and solutions with care and attention.
Skillfully troubleshoot and resolve a variety of incidents to maintain smooth operations.
Prioritise open and effective communication throughout the support process to keep stakeholders informed.
Embrace challenges as opportunities to own problems, foster constructive problem-solving, and ensure the successful execution of solutions when issues arise.


What you need:


Ideally 3 years plus of relevant work experience.
Proficient in SQL (both Microsoft and PostgreSQL) as well as Linux.
Strong problem-solving abilities with a knack for troubleshooting IT issues.
Familiarity with Web Server and adept at optimising server performance.
Proficient in cloud computing and managing cloud-based infrastructure.
Excellent communication skills, comfortable in client-centric environments.
Self-motivated and adaptable, with experience in hybrid home-office setups.
Demonstrates humility, a thirst for knowledge, and intelligence in problem-solving.
 more
  • Cape Town
  • Parvana
  • South Africa, Western Cape
Overview:

As a Programme Manager, you’ll play a key role in delivering strategic initiatives for major clients, such as leading banks and retailers, directly impacting their success. You'll manage complex programmes, ensuring they meet both customer expectations and our client’s goals. Working closely with teams across sales, engineering, product, and support, you’ll drive seamless execution... and successful outcomes.
This role is ideal for someone passionate about building lasting client relationships, guiding teams through challenges, and delivering high-quality results that align with long-term goals.

What you will be doing:

Lead key programme decisions, balancing technical, financial, and business needs to drive optimal outcomes.
Oversee multiple interconnected projects in banking and payments, ensuring they are delivered on time, within budget, and aligned with strategic goals.
Proactively identify risks and manage project dependencies to keep everything on track.
Ensure high-quality standards are met across all projects while delivering within scope and budget.
Build and maintain strong relationships with customers, third-party providers, and internal teams, including sales, engineering, and product.
Lead cross-functional teams to achieve programme goals and deliver successful outcomes.
Facilitate high-level governance meetings, such as steering committees and retrospectives.
Continuously improve processes to enhance programme delivery and efficiency.
Be the customer advocate, ensuring programme objectives align with their needs and feedback.
Stay informed on the latest trends in banking, payments, and fintech to drive innovation.
Manage complex, multi-project programmes from start to finish, ensuring a smooth handover from sales to delivery.
Take ownership of timelines, budget, and scope, while managing stakeholder expectations to deliver long-term value.
Foster strong partnerships with stakeholders to ensure successful and timely project delivery.

What you need:

A relevant tertiary degree would be beneficial.
Prince2, PMP, or Agile certifications are advantageous.
7+ years of experience in project/programme management, including large-scale software initiatives.
Proven track record managing complex, multi-project programmes with cross-functional teams in dynamic environments.
Strong leadership skills with the ability to influence stakeholders and guide teams through challenges.
Excellent communication and interpersonal skills, managing both technical and business relationships.
Deep knowledge of programme management methodologies (Prince2, PMP, Agile).
Strong problem-solving skills with a proactive approach to risk management and conflict resolution.
Ability to drive strategic decisions, balancing customer needs, business objectives, and technical constraints.
Experience in Financial Services, Payments, or Fintech industries.
 more
  • Cape Town