Responsibilities


Drive client satisfaction by assisting with analysis and reporting.
Strong understanding of data collected and ensure accurate representation of the data in reporting and insights. 
Experienced with thematic and content analysis for data extraction.
Strong interpersonal communication skills
Ability to develop quantitative questionnaires.
Ability to analyze and... interpret data in a challenging and insightful manner
Proficient presentation development skills to creatively bring data to life with story-telling and attractive reporting to client expectations
Efficient time management, ability to multi-task and detail oriented
Displays maturity and creative problem-solving skills in handling crises.
Attend fieldwork (in person or virtually).
Assist senior staff in managing the day-to-day administration of client service activities and coordinating with Project Management team for updates.
Should be proactive in updating/highlighting senior leadership on progress of projects.
Willingness to learn and should have positive attitude towards work.
Disciplined work ethic with respect to client deadlines


Qualifications


Minimum 6month to one year experience in quantitative research or statistical analysis
Minimum academic qualification – degree
Effective communication skills
Team player
Responsible, hardworking, and attentive to details.
Strong command on PowerPoint
Familiarity with Microsoft Excel
Analytical, creative and has critical thinking skills.
Fluency in Swahili and English more

Job Description


Customer Service Delivery Executive, is an individual that will manage a selection of manufacturer client relationships across South African clients. The role will require the individual to deliver on the commercial agreements in place with our manufacturer clients. The individual will be required to manage the day-to-day relationship with key client stakeholders, and be... comfortable in presenting data to key client stakeholders. 


Responsibilities 


Maintain a client service orientation by managing day-to-day administration of client service activities and coordinating on analysis and reporting of assigned research projects. 
To build a strong partnership with clients and seek to make an impact by creating & delivering pertinent analytical insights & presentations 
Client Management: undertake analysis for RMS data and handle clients' queries. 
Technical: acquire knowledge of both RMS solutions by attending requisite trainings 
Serve as primary contact to assigned client contacts on ad-hoc analyses and understand and respond to questions on content, basic data issues/questions, report generation, etc 
Delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards 
Accountable for work conducted for nominated clients in terms of analyses, charting, etc. and perform quality checks on all reports for alignment to request, accuracy and correctness 


Qualifications


You’ve dabbled in research and analytics and have the communication skills to translate data into conversation or presentations. You can see the big picture while paying attention to detail. You know what’s happening and you’re ready to influence what’s next. 
1-3 years’ experience in FMCG / Service / Retail industry 
Experience in working in an analytical capacity 
Strong numerical confidence and ability to translate numbers into clear insights and recommendations 
A team player, capable of working in a team environment and sharing responsibilities with other team members 
Effective communication skills 
Strong Client Focus and Proactiveness 
Strong command on Microsoft Excel and Power Point 
Working knowledge of research techniques and methodologies more

As Business Development Individual in the SMB team, you will be part of the sales organization in NielsenIQ and will collaborate with the respective market Sales team to generate revenue for the products you are assigned for Small and Medium Clients in your respective market. To be successful in this role, you should have a proven track sales record. We are looking for a team player who has strong... bias for action, and an ability to ‘find a way’ to overcome barriers and challenges. You will build networks, and work on assignments and opportunities across borders, which will require strong written and verbal communication skills. Existing/Previous knowledge and exposure to NielsenIQ retail measurement data will be a plus.

Responsibilities


Planning and executing the sales strategy for meeting the yearly targets
Approaching new whitespace clients to increase the client base; Pitching to the new client and explaining them the NIQ products and offerings
Working on client proposals, costing, feasibilities & RFPs
Coordinating & collaborating with internal teams for smooth client experience
Supporting the team to achieve revenue target and business results by championing a client-centric sales mindset
To drive and champion a sales and growth mindset within the organization
To manage the BD pipeline and maintenance of the internal documents, trackers and adherence to the KPIs / SLAs


A little bit about You

A proven sales person, who can build and execute sales strategy and plan.

A team player, who has the ability to collaborate with peers, and contribute to the management team of NIQ UAE. You’ll be responsible for listening to, discovering and understanding client needs to identify sales opportunities by leveraging NielsenIQ’s unique value proposition.

Qualifications


Bachelor’s Degree in relevant field
2-3 years of working experience and proven sales results
Strategic sales and business development competency
Excellent client management and relationship building skills and ability to converse with stakeholders in clients’ organizations, up to C-Suite level
Knowledge and understanding of strategy and the use of market data
Related industries include Consumer Packaged Goods, Consultative Sales, B2B
Master full sales process from lead generation to closing sales more

Job Description


As the world's largest research organization, NielsenIQ is powered by talented creative scientists. Our Data Scientist associates come from diverse disciplines such as statistics, research methodology, mathematics, psychology, business, engineering, physics and demography. These professionals drive innovation, new product ideation, develops complex analysis and delivery of... data insights to measure what consumers buy.


What You’ll Do


Support Data Science solutions for client request and provide initial recommendation for complex client raised issues.
Support Internal and External Clients with the understanding of Data Science design and methodology.
Accompany senior leaders to meet with clients to understand business needs and help offer innovative solutions.
Work on creating new solutions use cases, proof of concept and prototypes by exploring diverse data sets using tools such as Python / R.
Understand NielsenIQ products and services to suggest to new solutions for client challenges.
Collaborate with other Data Science team units.
Automate and develop solutions for existing processes.
Support or participate in Innovation initiatives to create out of the box solutions by leveraging large and diverse data sets and state of the art technologies.


Qualifications

Experience:


Professionals with degrees in Mathematics, Data Science, Statistics, or related fields involving statistical analysis of large data sets.
1-2 year experience in market research or relevant field.


Soft skills:


Passionate about innovation and technology
Problem-Solving skills
Ability to effectively convey complex concepts to non-experts
Intellectual curiosity and persistence to find answers to questions
Eager to continuously learn and adapt to changing technologies and tools.
Good command of written and spoken English.
Good collaborative and interpersonal skills to communicate at all levels. (Preferred)
Analytical and Technical skills:
Solid understanding of Statistics.
Strong aptitude for data analysis.
Critical / logical thinking.
Familiar with programming language such as Python/R.
Familiar with contemporary database systems.


Additional Information

Optional Qualification


Working knowledge with data visualization tools (e.g. Spotfire, Tableau, etc.) and mapping tools.
Working knowledge with collaboration tools such as Google Suite(Google site, Google Data Studio), Atlassian, Git, Bitbucket and Confluence.
Familiar with Machine Learning
Familiar with marketing analytics, including designing experiment and consumer behavior analysis more

Job Description

NielsenIQ’s Sales team is focused on growing revenue, finding new business opportunities and market penetration. Sales is NielsenIQ’s growth engine which is instrumental for the company’s success.
You drive sales and renewals for your scope, securing a sustainable sales pipeline, developing new revenue opportunities, and maintaining customer relationships for existing... accounts.

Responsibilities

Drive sales and renewals for existing accounts for own scope securing pipeline, new revenue opportunities and an accurate forecasting while maintaining customer relationships.
Develop a complete and interconnected understanding of customer's industry/business/markets/clusters.
Partner with Customer Success and other relevant teams to develop and execute Account Plans and JBPs.
Collect, analyze, act-on and escalade as appropriate Voice of Customer feedback.
Expand customer network to identify new budget holders.
Escalade product needs and trends.

Qualifications

Min 7-10+, years of related experience
Solid sales skills and developed sales expertise in target scope.
Solid understanding of data analytics industry, business model, products, services, and solutions.
Solid understanding of market trends and its interdependencies impacting customers.
Each market to expand and adapt according to the market, account, technical needs, language, knowledge of specific systems, etc. more

Job Description

Developing growth strategies and plans for existing & new clients to meet/exceed the revenue targets
Managing and retaining relationships with existing clients including C-Suite
Increasing the client base/new logos (whitespace)
Develop strategies to convert adhocs clients to the subscription model
Build and maintain a pipeline of leads and proposals to ensure sustainable... revenue growth
Arranging and leading discussions with prospective clients
Having an in-depth knowledge of the retail and execution research products and value proposition
Promoting NielsenIQ’s products/services to address client needs and objectives
Negotiating with external and internal stakeholders
Identifying and mapping business strengths and client needs
Researching business opportunities and viable revenue streams
Following industry events & trends locally and internationally
Drafting and reviewing contracts/proposals
Reporting on successes and areas needing improvements

SKILLS

High-level communication skills
Stakeholder management skills
Proven ability to negotiate
Experience with design and implementation of business development strategy
Conflict resolution
Self-motivated
Experience working towards and exceeding targets
Plenty of initiative

Education & Experience Requirements:

University degree or equivalent experience
Strong analytical mind and excellent numerical skills
Above 7 years of experience  in sales & client management and managing teams

 Preference:

English with other languages an advantage more

Job Description
Purpose of the Role

As a Senior Product Manager, you are directly responsible for a defined list of clients and product categories as specified by your Business Group Manager / Business Group Head.

Your key tasks include the following:

Data Quality Management
Client Servicing
Development of GfK panels
Selling of GfK Products and Services to existing and potential... clients

You may also be requested to service a defined list of retailers in the GfK panels in line with the product categories you are responsible for.
Key Result Areas & Key Performance Indicators

Oversee and deliver high quality reports and present high level data insight to a portfolio of clients and retail key accounts when required,
Strong understanding of budgeting and sales forecasts and what is required to attain targets while supporting other business units in terms of knowledge sharing,
Able to undertake feasibility studies to explore viability of launching new products and services for commercialisation

Key Activities
Data Quality Management

You are directly responsible for all Quality Checks (QCs) for your respective product categories and adhere to set deadlines as required by the business unit
You conduct regular Coverage Checks with your respective clients at least twice a year or whenever required to ensure that the GfK data is in line with sell-in data from clients
You ensure that coding errors are minimised through the QCs  

Client Servicing

You maintain regular communication through post QC calls with your respective clients
You attend to client requests and provide feedback in a timely manner
You provide in-depth presentations and consultancy to both clients and retailers when required.

Development of GfK panels

You conduct feasibility studies to explore the viability of launching new products categories and identify potential clients for commercialisation

Selling of GfK Products and Services to existing and potential clients

You are required to sell a portfolio of GfK Products and Services as identified by your Business Group Manager / Business Group Head

Key Competencies / Skills for the Role

Technical competency
Analytical and structured
An eye for detail
Excellent communication skills
Public speaking experience an added advantage
Strong Sales and Negotiation Skills

Experience & Qualification Requirements

Education: Related business degree ideally to honours level. Must be comfortable discussing a wide range of business topics with clients and using data to analyse markets.
Experience in assimilating large volumes of information quickly in a pressured situation in the context of brand and merchandise management. Previous market research competency will be beneficial, ideally 3 years in a client service position.
Previous exposure to managing people and leading teams will be beneficial and an important tool for the successful candidate.
A strong track record regarding business development and commercialisation will be viewed very positively. more

Job Summary

The Commercial - Operations Liaison is a critical role within our organization, serving as the vital link between our clients and operational teams. The primary responsibility of this role is to ensure the effective setup of our products, guarantee delivery accuracy and timing, and facilitate a seamless onboarding experience for new clients. This position requires strong... communication and organizational skills to manage client needs and operational execution effectively.

Key Responsibilities:

Act as the primary point of contact between clients and operational teams, ensuring clear communication and alignment on project requirements and timelines.
Oversee the initial onboarding phase for new clients, ensuring they are familiarized with our products and services through comprehensive training sessions.
Collaborate closely with clients to understand their specific needs and objectives, translating these into actionable plans for the operational team.
Coordinate with the operations team to ensure accurate and timely delivery of products and services, addressing any issues that may arise promptly.
Monitor the setup process to ensure that all client requirements are met and that any potential challenges are identified and resolved quickly.
Provide ongoing support to clients during the initial phase, ensuring they have a positive experience and are fully satisfied with our solutions.
Develop and maintain strong relationships with clients, acting as a trusted advisor and point of contact for any future needs or inquiries.
Continuously seek opportunities to improve the onboarding and delivery processes, implementing best practices to enhance client satisfaction and operational efficiency.
Prepare and deliver regular reports to senior management on client onboarding progress, delivery status, and any issues encountered.
Thought leadership: Work with key individuals within the sales team in order to decide on Thought Leadership topics, and provide the business with content to build relationships with clients, with a main focus on C-Suite engagement.

Qualifications:

Bachelor's degree in Business, Operations Management, Data Science, or a related field.
Proven experience in a client-facing role, preferably within a data research or analytics company.
Strong project management skills with the ability to manage multiple projects simultaneously and meet deadlines.
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.
Detail-oriented with a focus on ensuring accuracy and quality in all deliverables.
Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
Proficiency in using project management tools and software to track and report on progress.
A proactive and problem-solving mindset, with the ability to identify potential issues and develop effective solutions. more

RESPONSIBILITIES

Approaching new whitespace clients to increase the client base; Pitching to the new client and explaining them the NIQ products and offerings
Working on client proposals, costing, feasibilities & RFPs
Coordinating & collaborating with internal teams for smooth client experience
Supporting the team to achieve revenue target and business results by championing a client-centric... sales mindset
To drive and champion a sales and growth mindset within the organization
To manage the BD pipeline and maintenance of the internal documents, trackers and adherence to the KPIs / SLAs

Qualifications

Bachelor’s Degree in relevant field
2-3 years of working experience and proven sales results
Strategic sales and business development competency will be a plus.
Excellent client management and relationship building skills and ability to converse with stakeholders in clients’ organizations, up to C-Suite level
Knowledge and understanding of strategy and the use of market data
Related industries include: Consumer Packaged Goods, Consultative Sales, B2B
Master full sales process from lead generation to closing sales more

Key Responsibilities:

Responsible for end-to-end sales process in NIV product for projects assigned and all new clients.
Actively pursue new clients to grow NIV against given targets with the mindset to always exceed expectations.
Preparation of work related to client meetings, quotation completion, proposals, presentations, verification of completeness, quality of information, and... instructions before executing the process (collaborating closely with the Senior Analyst and NSO Lead)
Monitor quality and timely delivery of outputs on projects to clients and escalate in case of any delays/roadblocks which may occur against agreed SLA.
Execute output processing instructions.
Ensure that the quality of output and client servicing is according to NielsenIQ’s standards and commitments.
Task not limited to the maintenance of full documentation of project scope / output instructions.
Support the team in calling out gaps / issues / risks and execute mitigation / resolution action plans.
Continuously support development of NSO by sharing ideas for improvement
Confidence and credibility to talk to a wide range of decision makers.
Ability to actively listen and understand a client’s needs and strategy to match the correct NIV solution to ensure we consistently add value to our clients.
Willingness and ability to learn at a fast pace.
Must be able to perform under pressure and deliver all work timeously.
Must have excellent interpersonal skills and can build authentic connections internally and externally with clients.
Full investment in the success of NSO and the success of the client in using the NSO product.
Demonstrate excellent Excel, Word and PowerPoint skills.
Ability to present to small and large audiences with confidence.
Ability to communicate between local and global teams.
Demonstrate the highest commitment to sales force penetration.
Demonstrable knowledge of the in-store execution within the retail industry, understanding how trade and business needs are changing, and how NSO solutions can help solve client business issues.
Maintain timely communications with account teams and senior management, keep stakeholders up to date on client requirements, and call out any issues / risks. Document records of client inquiries and resolutions. Following the NielsenIQ client engagement model.
Full understanding of NIV portfolio and interconnectedness of different solutions.
Have a deep understanding of customers’ business needs with respect to pricing, assortment, distribution, and execution.
Confidence to reframe and challenge the way customers view their businesses.
Leads final presentation of results to ensure client satisfaction, actionable recommendations, and additional opportunity detection.

Qualifications:

Any bachelor’s degree 
Fluent English level (written and oral)
Candidates with experience in FMCG / General Merchandise / Retail
End to End experience (from study design to delivery)
Excellent skills in Excel , Word and PowerPoint more