If you're meticulous about payroll administration, committed to meeting deadlines, and confident handling multiple consultative calls from stores and Area Managers — then this could be the perfect opportunity for you. We're looking for a dynamic Regional People Coordinator who can think on their feet, provide exceptional support, and help drive people processes across the region

Coordinate and... submit payroll-related reports, including maternity and unpaid leave documentation, to the Payroll department.

Manage Injury on Duty (IOD) paperwork, retirement and death benefit forms, and serve as the liaison between stores and the Benefits Administrator.

Support employees with study loan and bursary applications by collaborating with the Reward Team, line managers, and applicants.

Ensure store compliance with Occupational Health and Safety (OHS) standards by tracking completed training and identifying outstanding training needs.

Promote continuous learning by monitoring usage of the company’s online learning platform, tracking store induction completion rates, and analyzing recruitment statistics across the region.

Administer the absconsion process by issuing absconsion letters and confirming delivery receipts for all stores in the region.

Compile employee relations documentation from stores to facilitate disciplinary processes in consultation with the HR Business Partner, including maintaining electronic records and chairperson packs.

Act as the point of contact for Department of Labour inspections, assisting stores with required documentation during in-store visits.

Coordinate the annual Choice Awards process, including logistics and distribution.

Assist the HR Business Partner in maintaining and updating succession planning trackers for the business area.

HR related tertiary qualification (degree, diploma or national certificate) and up to 2 years experience.

Proven experience as an HR coordinator or relevant human resources/administrative position

Knowledge of human resources processes and best practices inclusive of Labour Relations Act

Strong ability in using MS Office

Knowledge of Group Disciplinary Code and instore processes.
 more

RESPONSIBILITIES

Promote sales. 
Manage stock, and control expenses to meet business targets. 
Achieve and/or exceed the required targets that are set out for the store. 
Use store resources effectively to maintain the productivity of the store. 
Encompass a thorough knowledge of stock and management of policies and procedures. 
Act as the custodian of all company policies and procedures... to ensure standards are met. 
Assume accountability for the management and the training of all staff. 
Maintaining the company culture by treating staff in a respectful and professional manner. 
Ensure all interaction with customers results in an above-average customer service level. 
Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

QUALIFICATIONS

Matric / Grade 12, Mathematics an advantage 
2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
Excellent business English, both verbal and written more

RESPONSIBILITIES

Promote sales. 
Manage stock, and control expenses to meet business targets. 
Achieve and/or exceed the required targets that are set out for the store. 
Use store resources effectively to maintain the productivity of the store. 
Encompass a thorough knowledge of stock and management of policies and procedures. 
Act as the custodian of all company policies and procedures... to ensure standards are met. 
Assume accountability for the management and the training of all staff. 
Maintaining the company culture by treating staff in a respectful and professional manner. 
Ensure all interaction with customers results in an above-average customer service level. 
Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

QUALIFICATIONS

Matric / Grade 12, Mathematics an advantage 
2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
Excellent business English, both verbal and written more

RESPONSIBILITIES
Direct Sales:

Contact prospective customers to present information and explain available products.
Delivered prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers.
Ensure FAIS and FICA standards are adhered to when dealing with... customer calls and correspondence. Update customer details and communication on the customer debtor system (CDS). Ensure the quality of calls is in line with service level agreements (SLAs). 

Updating Personal Information:

Accurately updating customers' personal, employment and contact details to ensure right party contact.         

QUALIFICATIONS

Grade: 12.
Year Experience in Sales environment. (Specifically selling Life insurance policies).                    
Specific Knowledge in RE5 + FAIS is advantageous.
Business Understanding of FSB Compliance, Code of Conduct & Relevant Legislation (NCA, POPI, etc more

RESPONSIBILITIES
Direct Sales:

Contact prospective customers to present information and explain available products.
Delivered prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers.
Ensure FAIS and FICA standards are adhered to when dealing with... customer calls and correspondence. Update customer details and communication on the customer debtor system (CDS). Ensure the quality of calls is in line with service level agreements (SLAs). 

Updating Personal Information:

Accurately updating customers' personal, employment and contact details to ensure right party contact.         

QUALIFICATIONS

Grade: 12.
Year Experience in Sales environment. (Specifically selling Life insurance policies).                    
Specific Knowledge in RE5 + FAIS is advantageous.
Business Understanding of FSB Compliance, Code of Conduct & Relevant Legislation (NCA, POPI, etc more

RESPONSIBILITIES

Effectively fielding calls from arrears customers to collect on overdue installments for all lending products.
Efficiently processing customer refunds, processing and reviewing account adjustments
Resolving client discrepancies and short payments 
Accurately updating customers’ personal, employment and contact information to maintain their details 
Effectively... rehabilitating customers through excellent customer service standards 
Deal efficiently and accurately with all queries and complaints from customers or stores, and ensuring they are timeously resolved.

What's in it for you? 

Uncapped incentive when your targets are achieved
Learning and Development, and Career Growth opportunities within the Mr Price Group
All associates are entitled to up to discount on merchandise at Mr Price Group stores including Mr Price, Mr Price Home, Mr Price Sport, Sheet Street, and Miladys.
Built on the foundation of partnership, the Mr Price Group share scheme provides its associates with the unique opportunity to become a part-owner in the success of the company after 1 year’s permanent service. Our hope is that all associates will hold shares in the company and will use the long-term growth of those shares to build financial security.

QUALIFICATIONS

Grade 12 
6 - 12 months experience in collections
Strong negotiation skills 
Excellent communication skills 
Knowledge of NCA requirements pertaining to collections and credit control
Understanding of the life-cycle of an account and the collection process more

RESPONSIBILITIES

Ensure the timeous and effective response to second line support queries & problems to resolve issues arising from the use of applications and escalate queries where the issue cannot be resolved.
Analyse trends in incidences reported & resolved to provide insights to developers and IT teams on areas of concern or repeated problems within applications or systems
Document the... process applied and resolution used to resolve incidences to maintain a library of knowledge to be shared with support & IT teams .
Ensure incidents are resolved as per SLA agreement
Ensure Access and  Master data  to all applications are managed accurately .
Proactively review all environments to ensure the mitigation of risks .
Build a sustainable working relationship with customers to ensure good customer service .
Work with both internal and external teams to drive root cause resolution of incidents logged
Enhance and maintain applications that conform to user requirements and specified architectural design.
Solving technical problems
Conduct post implementation monitoring and support
Mentor junior support associates

QUALIFICATIONS

IT Diploma or Degree 
Excellent business knowledge in supply chain or retail environment & great with people
4+ years’ working experience with:
SQL Server
Logging and monitoring 
Data Analysis 
Microsoft Excel at an advanced level
Handling escalations from junior team members and guiding them appropriately 
Troubleshooting, applying fixes where appropriate and root cause analysis
Working with developers on addressing escalated fixes. more

RESPONSIBILITIES

Receive incoming goods, verify against invoices or orders, and ensure accurate documentation.
Signing in and out spares from the spares workshop (Allocate the spares to a call or breakdown).
Conduct regular cycle counts of locations to maintain spares accuracy.
Store goods in designated locations, ensuring proper handling and storage procedures are followed to prevent damage... or deterioration.
Maintain inventory levels by conducting regular stock checks and reordering supplies as needed.
Submit weekly spares stock levels and cycle count findings.
Submit re-order sheet based on min/max stock levels in store.
Signing in and out tools and equipment (maintain asset register of tools and conclude return of tools before COB).
Conduct power tools audit against the system and inspect for defects. Check for damage and repairs required.
Conduct equipment audit, check for damage and schedule repairs according to equipment inspection sheet.
Monitor stock movement and update inventory records using computerized systems or manual logs. Systematic update inventory records on ITSM system on daily basis.
Properly track spare parts stock out based on Machinery or Electrical Faults.
Report any defects within the system / suggest improvements of ITSM.
Generate weekly and monthly reports of breakdowns by machine, sub-categories or Electrical.

QUALIFICATIONS

NQF level 4 (School grade 12/Matric) / Technical certificate N3 (3 - 6 months) / National vocational certificate Level 4.
At least 1 years’ experience in warehouse or logistics environment
Must be familiar with inventory management systems and basic computer skills. more

RESPONSIBILITIES

Promote sales. 
Manage stock, and control expenses to meet business targets. 
Achieve and/or exceed the required targets that are set out for the store. 
Use store resources effectively to maintain the productivity of the store. 
Encompass a thorough knowledge of stock and management of policies and procedures. 
Act as the custodian of all company policies and procedures... to ensure standards are met. 
Assume accountability for the management and the training of all staff. 
Maintaining the company culture by treating staff in a respectful and professional manner. 
Ensure all interaction with customers results in an above-average customer service level. 
Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

QUALIFICATIONS

Matric / Grade 12, Mathematics an advantage 
2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
Excellent business English, both verbal and written more

RESPONSIBILITIES

Promote sales. 
Manage stock, and control expenses to meet business targets. 
Achieve and/or exceed the required targets that are set out for the store. 
Use store resources effectively to maintain the productivity of the store. 
Encompass a thorough knowledge of stock and management of policies and procedures. 
Act as the custodian of all company policies and procedures... to ensure standards are met. 
Assume accountability for the management and the training of all staff. 
Maintaining the company culture by treating staff in a respectful and professional manner. 
Ensure all interaction with customers results in an above-average customer service level. 
Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

QUALIFICATIONS

Matric / Grade 12, Mathematics an advantage 
2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
Excellent business English, both verbal and written more

RESPONSIBILITIES
Stock Management:

Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
Oversee the overall maintenance of the stockroom to meet housekeeping standards.
Authorize write offs, breakages, recalls and returns.  ...   

Sales Growth & Profitability:

Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
Identify and propose new opportunities to increase sales and brand awareness.                      

Risk Management:

Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.   

Customer Experience Management:

Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.   

Leadership & Development:

Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
Recruit, administer & manage performance in accordance with company policies and procedures.

Innovation:

Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes. 

QUALIFICATIONS

Grade 12.
3 to 5 years' experience in a retail store management capacity.  
Knowledge on sales & service management.
Budgeting knowledge.
Proficiency in MS Office.
Effective Communication skills.
Business understanding of retail trade, brand, customer & product. more

RESPONSIBILITIES

Banking of money 
Relieve store manager 
Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security 
Ensure compliance of all company procedures 
Assist store manager in management of staff
Ensure front end controls are in place 
Oversee the cash office 
Minimize stock loss Customer Service 
Introduce sales initiatives to... reach store targets

QUALIFICATIONS

Matric / Grade 12 (Mathematics an advantage) or NQF Level 4 
Previous experience managing people 
Previous experience managing a department 
Previous clothing retail experience would be highly advantageous 
Strong communication skills 
Strong admin skills 
Decision maker
Organizational skills 
Planning 
Maintain productivity
Leadership 
Enthusiastic
Ethical and great integrity 
Honesty 
Proactive 
Self-motivated more

RESPONSIBILITIES
Invoices.

Process invoices and purchase orders.
Match and batch invoices and delivery notes.
Follow up on payment of invoices due, by sending bill reminders and contacting clients to ensure that no invoices are long outstanding.

Payments.                        

Process accounts and incoming payments in order to follow up where payments are missed.
Prepare sundry... creditors payments and ensure suppliers are paid timeously to avoid penalties of missed payments.
BEE Certificates.
Follow-up on BEE certificates for each service provider to ensure compliance and documentation is available on DAX.

Reconciliations.           

Reconcile the accounts receivables ledger to ensure that all payments are accounted for and properly posted.
Prepare reconciliations of amounts owed to each sundry vendor (per the statement received) against the amount owed per DAX to ensure consistency between the two.
Data Capturing.
Maintain the sundry creditors data base including capturing of new suppliers in DAX.

QUALIFICATIONS
Education:

Grade 12.
Qualification in Finance (preferred)                                                                         

Experience:

2-3 Years' creditors experience 
Strong MS Excel experience more

JOB DESCRIPTION

The Floor Supervisor supports the Store Manager in achieving the sales target for their store.  

RESPONSIBILITIES

Supporting the Store Manager in driving Sales and Turnover
Creating and delivering an excellent customer shopping experience 
Motivating and inspiring your team members to work hard and push for sale

QUALIFICATIONS

Grade 12
1 year of Supervisory... experience is required in this role, experience leading a team will be an  added advantage
A passion for homeware more