Key Duties and Responsibilities

Team Set-up and Leadership ( ~ 25%


Help establish and set up Food4Education’s internal consulting team, including providing input on strategy and processes for soliciting, selecting, and executing projects.
Inform the design of internal team processes to ensure coordination, common standards, and continual improvement.
Create, test, and improve tools... to enable team management and growth (e.g., project trackers, impact dashboards).


Project Management (~ 60%)


Lead or co-lead projects that address critical areas of need or opportunity for the organization, from scoping through execution and handover.
Support the design and implementation of select organizational pilots, innovations, or growth projects to accelerate impact.
Manage internal client relationships to build demand for the team’s work and ensure work is effective and well-received.
Create and utilize project implementation tools that establish a long-term standard for this team’s operations.


Ecosystem Scanning & engagement (~ 15%)


Maintain a comprehensive understanding of the critical dynamics in the markets and environments relevant to Food4Education’s work, including school feeding, nonprofit strategy and operations, and technological innovation.
Maintain collaborative relationships with select peers, partners, and supporters to enable and sustain information sharing and growth (e.g., think tanks, businesses, and similar non-profits).
Formulate Food4Education’s Internal Consulting function to be best-in-class relative to peers in the field, utilizing industry knowledge and expertise.
This role will be based in Nairobi and require 10-20% domestic travel to facilitate project execution.


Desired Candidate Profile


Bachelor’s degree in Business Administration, Management, Economics, Engineering, or a related field; Master’s degree preferred.
4-6 years of experience in consulting, finance, engineering, or similar strategic and analytics-heavy roles in fast-paced, client service environments.
Experience managing people and teams, preferably on client-service projects.
Experience with operating model, organizational design analysis, and transformation.
Strong organizational and project management abilities.
Exceptional strategic thinking and problem-solving skills.
Ability to create order and find insights amidst ambiguity and excessive information.
High emotional intelligence and the ability to navigate sensitive situations with tact and diplomacy.
Excellent presentation, communication, and interpersonal skills, including expertise in Excel and PowerPoint. Optional expertise with statistical software (e.g., R, Stata) and project management tools.
Proven track record of managing complex projects and driving organizational change.
Self-motivated, proactive, and results-oriented.
Strong sense of integrity and commitment to the organization’s mission and values. more

About the Role

The Manager/Senior Manager, HR Operations leads the HR Operations Pillar within the People Team at F4E. This role is responsible for ensuring efficient delivery of HR shared services to the organisation and is an integral member of the People team leadership. This position holder will play a critical role in developing and implementing the Reward and Benefits strategy, managing... the day-to-day operations of the pillar, overseeing contracting, payroll, compliance with labour laws, HR administration, records management and HRIS management.

Key Duties & Responsibilities

HR Team Leadership


Oversee the functions of the HR Operations pillar, providing guidance and mentorship to the team
Champion the growth and development of People team members, specifically the role holder’s direct reports
Responsible for setting objectives for the pillar, monitoring progress and ensuring timely achievement
Develop the Reward & Benefits Strategy with input from the People team leadership and other organisational stakeholders
With the guidance of the Chief People Officer (CPO), lead the implementation of the Reward & Benefits strategy
Contribute to the wider People team strategy, ensuring alignment with organisational goals


Payroll Management


Responsible for overseeing the management of all F4E payrolls, both internal and outsourced
Ensure all payrolls are processed in an accurate and timely manner
Verify all payroll inputs provided by the HR Operations team and third party outsourcing partners before submitting to the CPO for final approval
Put in place maker-checker systems aimed at enhancing payroll accuracy
Lead in troubleshooting payroll issues with third party outsourcing partners while ensuring payments are made in compliance with the contractual agreements
Approval of final dues and ensuring payment to affected staff members
Document payroll processes and ensure adherence to the same
Develop, communicate and implement payroll SOPs aimed at enhancing process efficiencies


Reward and Benefits Management


Periodically conduct salary benchmarking to inform the review of salary bands
Continuously scan organisational salaries across various job grades and salary bands with an equity lens and where necessary, recommend adjustments to ensure fairness
Collaboratively develop policies on reward and benefits
Continuously review F4E benefits alongside peer organisations to determine the strength of our EVP and develop proposals for new benefits
Standardise the application of benefits ensuring all employees receive the benefits they are entitled to and that F4E benefits offering is equitable
Maintain relationships with benefits service providers, periodically review their performance and negotiate cost effective improvements at the contract renewal stage


Compliance and Contracting


Ensure compliance with all employment laws and regulations
Oversee the preparation of all F4E employment contracts, ensuring correct data is captured and verified against employee documentation
Custodian of all employment contracts and employee records for F4E staff and consultants
Custodian of F4E outsourcing agreements and holding outsourcing partners to account on compliance pertaining to staff seconded to F4E
Oversee occupational Safety and Health (OSH) across all F4E locations and ensure compliance with labor laws.
Responsible for ensuring timely tracking of contract renewals with the aim of ensuring F4E employees are always within contract
Manage HR audits and mitigate risks related to employment practices


HR Administration & Records Management


Ensures all letters relating to internal employee movements and changes are accurately prepared and issued in a timely manner
Works together with the Talent Acquisition and HRBP pillars to uphold a positive employee experience from onboarding to separation; providing support on employee onboarding, preparation of final dues, acceptance of resignation letters, etc
Ensure timely tracking of employee probation periods and engaging the HRBPs on confirmation of employment of those in their respective teams
Ensure HR processes and procedures are documented and are efficient, compliant, and aligned with best practices
Ensures accurate records of all employees are maintained and controls access to the records in accordance with the applicable legislation including the Data Protection Act.


HRIS Management


Co-lead the selection process of a HRIS that is best suited for F4E
Co-lead the deployment and implementation of the HRIS, including running a pilot to ensure all potential issues are resolved ahead of full scale implementation
Responsible for sensitizing employees and ensuring 100% adoption of the HRIS for maintenance of employee data, leave management, etc


Global Mobility


Responsible for ensuring all F4E employees have the right to work in their respective locations, ensuring adherence with immigration laws and regulations
Ensures that work permits are processed and renewed in a timely manner and proper records of understudies are maintained
Custodian of the Employee relocation and transfer policy, ensuring it is regularly reviewed and updated to maintain relevance
Works together with the HRBP and Talent acquisition leads, to facilitate a smooth employee transfer and relocation experience


Qualifications


Bachelor’s degree in Human Resources Management from a reputable university
Over 10 years experience in HR with 7 in a management position
Holder of a valid IHRM practicing certificate
Experience working with a large workforce and partnering with staff outsourcing providers or unions
Experience managing complex and multi currency payrolls
Familiarity working with HR Information Systems
Ability to maintain confidentiality and handle sensitive information
Expert knowledge of local labour laws and regulations
Excellent ability to communicate both verbally and written
Strategic mindset, logical thinker with high attention to detail
Demonstrates a commitment to achieving goals in a collaborative manner more

About the role

The Chief of Staff to the COO will serve as a strategic partner and right-hand to the Chief Operating Officer, ensuring the seamless execution of operational priorities and strategic initiatives. This role requires a combination of operational expertise, strategic thinking, and exceptional communication skills. The Chief of Staff will act as a force multiplier for the COO,... driving cross-functional collaboration, managing key projects, and ensuring alignment across the organization. This role is ideal for someone who aspires to become a COO or seeks hands-on experience in high-level operational and strategic decision-making within a fast-growing organization. The role is about driving impact, not managing calendars.

Key Duties & Responsibilities 

Strategic Support


Partner with the COO to develop, execute, and prioritize operational strategies that align with the organization’s strategic goals and the departments within Operations (expansion, business operations, business intelligence, technical operations, utilization, technology).
Provide data-driven insights, analysis, and recommendations to support decision-making.
Monitor progress toward operational objectives and ensure accountability across teams.


Operational Excellence


Streamline processes and improve efficiency across the Operations department and sub-functions, including better ways of working and communications methods and flows.
Oversee the execution of high-priority projects and initiatives, ensuring timely delivery and alignment with strategic objectives.
Manage key meetings, including agenda preparation and presentations, follow-up, and action item tracking.
Drive results on key initiatives and projects on behalf of the COO through the internal consulting unit, acting as a right hand and proxy for the COO.


Communication and Collaboration


Serve as a liaison between the COO and all other departments, ensuring clear, timely, and consistent communication.
Draft and review internal and external communications on behalf of the COO.
Prepare COO for external events, including talking points and deck preparation, in collaboration with external communications partners, the Communications team, and the Development team.


Crisis Management and Problem-Solving


Anticipate potential challenges and proactively address them.
Support the COO in navigating high-pressure situations and crises.
Act as a sounding board for the COO, offering solutions and alternative perspectives.


Relationship Management


Build and maintain strong relationships with internal and external stakeholders, including members of F4E’s SLT and key managers in the Operations and other functions.
Represent the COO in meetings and events as needed.
Support the COO in managing relationships with board members, partners, and key stakeholders.


Desired Candidate Profile 


Bachelor’s degree in Business Administration, Management, or a related field (Master’s degree preferred).
5+ years of experience in a leadership, consulting, or operations role, preferably in a fast-paced environment.
Proven track record of managing complex projects and driving organizational change.
Exceptional strategic thinking and problem-solving skills.
Strong organizational and project management abilities.
Excellent presentation, communication and interpersonal skills, with the ability to influence and build trust at all levels.
High emotional intelligence and the ability to navigate sensitive situations with tact and diplomacy.
Proficiency in using Microsoft Office, project management software, data analysis tools.
Highly adaptable and able to thrive in a dynamic, fast-paced environment.
Self-motivated, proactive, and results-oriented.
Strong sense of integrity and commitment to the organization’s mission and values. more

About the Role

The Senior Manager, Food Safety and Quality Assurance is responsible for overseeing all food safety protocols, quality assurance processes, and lab operations within both centralized and decentralized operations. This role involves developing and implementing comprehensive safety systems, managing risk, and ensuring compliance with regulatory and internal standards. The role... requires a proactive leader who can work closely with cross-functional teams to safeguard food safety and quality across our expanding network.

Key Duties & Responsibilities:

Leadership and Strategy


Develop and drive the Food Safety and Quality Assurance strategy for centralized and decentralized operations, aligned with organizational objectives.
Build and lead a high-performing team, providing training and mentorship to ensure consistent food safety and quality across all levels.
Collaborate with senior leadership to set and meet performance goals related to food safety, quality assurance, compliance, and lab efficiency.


Quality Assurance


Establish and monitor quality control standards for raw materials, production processes, and final products, ensuring consistency and adherence to organizational standards.
Lead regular audits and inspections across all facilities, identifying areas for improvement and implementing corrective actions where necessary.
Develop metrics and reporting frameworks to monitor product quality, safety incidents, and resolution timelines.


Food Safety Protocols


Design, implement, and maintain food safety programs such as Hazard Analysis Critical Control Points (HACCP) and Good Manufacturing Practices (GMP.
Oversee and continuously improve sanitation practices and contamination prevention in all operational environments.
Lead incident response for any food safety emergencies, including conducting root cause analyses and preventive action plans.


Certification Management


Drive and oversee the certification process for relevant standards, including ISO, HACCP, and other regulatory or industry-specific certifications.
Ensure compliance with all certification requirements through regular internal audits, documentation updates, and best practices.
Collaborate with external auditors and regulatory bodies during certification inspections, providing all necessary documentation and follow-up actions.
Train and guide the team on certification standards, embedding certification requirements into day-to-day operations to maintain continuous compliance.


Lab Operations Management


Oversee lab testing and analysis processes for raw materials, in-process samples, and finished products to ensure compliance with safety and quality standards.
Develop and implement lab protocols, equipment maintenance schedules, and quality control checks to ensure reliable, efficient lab operations.
Maintain accurate records of lab results, and work with other departments to address any discrepancies or quality concerns highlighted through lab testing.
Manage lab staff, ensuring they are trained on procedures, safety, and best practices in food testing and quality analysis.
Collaborate with procurement and operations to ensure lab supplies and equipment are available and functional, minimizing downtime.


Compliance and Documentation


Ensure compliance with all local, national, and international food safety regulations and standards relevant to both centralized and decentralized operations.
Develop and maintain comprehensive documentation for all quality assurance protocols, lab operations, audit findings, and corrective actions taken.
Stay current with food safety and lab operation regulations, incorporating best practices into Food For Education’s processes.


Cross-Functional Collaboration


Work closely with Operations, Supply Chain, Product Development, and Lab teams to establish a unified approach to quality and safety across all departments.
Serve as a subject matter expert for food safety, lab operations, and quality, advising on best practices and supporting other teams in decision-making.
Partner with the Communications team to prepare food safety and quality reports for stakeholders and regulatory bodies as required.


Continuous Improvement


Identify opportunities for innovation and improvement in food safety, lab operations, and quality standards.
Implement a continuous improvement culture within the Food Safety, Quality Assurance, and Lab teams, encouraging knowledge sharing and adopting industry-leading practices.


Qualifications


Bachelor’s degree in Food Science, Microbiology, Public Health, or a related field. A Master’s degree or relevant certifications (e.g., HACCP ,FSSC, ISO) are highly desirable.
7+ years of experience in food safety, quality assurance, or lab operations, with at least 3 years in a managerial capacity.
Demonstrated experience in both centralized and decentralized food production environments.
Strong understanding of food safety regulations, HACCP principles, lab testing protocols, and quality control methodologies.
Proven ability to lead cross-functional teams and work collaboratively with diverse stakeholders.
Excellent analytical, problem-solving, and decision-making skills.
Effective communicator with strong organizational and documentation abilities. more

Position Overview:

The Program Analyst will be responsible for analyzing and optimizing kitchen operations across the county. This role focuses on monitoring the daily meal and uji production process, ensuring compliance with operational standards, and analyzing data to drive improvements in efficiency and quality. The Program Analyst will report to the Decentralized Regional Coordinator and... collaborate closely with kitchen teams to ensure the successful execution of the feeding program.

Our Values

At Food for Education, our values are guiding principles that provide us with purpose and direction and set the tone for our interactions with all stakeholders:


Build with excellence and curiosity - We’re not afraid to try new things and iterate as much as we can to find the best and most efficient way to get results;
Be the change you seek - We acknowledge that continuous improvement is a shared responsibility;
We do what we say; and say what we do - We embrace an ownership mentality;
Ask why; and commit- Share openly and question respectfully and commit fully. When we understand the why, we are able to work with a purpose.


Key Responsibilities:

Operations Management 


Review the County’s kitchen daily operations through the looker and/or tableau and flag any trends and issues associated with quality and kitchen performance 
Guide associates in implementing and overseeing kitchen trends and problem-solving during and after operations 
Oversee associate’s adherence to their Standard Operating Procedures (SOPs) and conduct regular checks to ensure compliance
Track the number of meals cooked and consumed daily, ensuring compliance with set KPIs for meal production.
In collaboration with operations compliance, conduct weekly assessments of the current operational gaps and priorities for F4E activities in the county. 
Develop and execute operational improvement plan across the county and cascade critical strategies to all teams within the region 


Team Leadership and Capacity Building 


Set out county-specific training schedules and materials for associates and kitchen-level teams in accordance with the organisation's objectives and team OKRs
Support in ongoing training and capacity-building initiatives for Program support teams, focusing on reporting, troubleshooting, and KAIZEN Lean methods
Manage individual performance for direct and sub-level reports through appropriate performance management systems and assessments.
Develop a capacity-building and training plan for program associates to ensure their continuous improvement 
Conduct timely reviews and appraisals in accordance with company objectives and goals 
Work closely with the people team on disciplinary cases involving all teams within the region, ensuring company policies are adhered to
Support and guide program associates on leadership principles and support on capacity building and training development of their county teams 


Financial Budgeting and Production Planning 


Develop and manage county-specific budgets and purchase schedules
Develop weekly financial performance reports, highlighting differences in Cost per Meal across all kitchens
Develop and own kitchen-specific strategies to reduce and improve financial performance
Review and approve program associates' budget proposals, reviewing quotations and justification for expenditures 
Act as a liaison between kitchen staff and the Regional Coordinator, ensuring clear communication of any challenges, opportunities, or operational updates.


We are an equal-opportunity employer 


All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. 


Career Growth and Development


We have a strong culture of constant learning, and we invest in developing our people. You will have weekly check-ins with your manager and regular feedback on your performance. We hold career reviews every six months and set aside time to discuss your aspirations and career goals. You will have the opportunity to shape a growing organisation and build a rewarding, long-term career. more

About the Role

The Data Protection Officer (DPO) will be responsible for ensuring the organization complies with the Data Protection Act, 2019, and any other applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR). The DPO will be managing and overseeing all data protection-related matters within the organization.

Key... Responsibilities


Undertake periodic audits to ensure compliance with Data protection laws.
Develop and implement data protection policies, procedures, and guidelines in line with the Data Protection Act, and any other applicable laws.
Conduct Data Protection Impact Assessments to assess the privacy risks of new projects and technologies.
Advise on data protection compliance across all departments within the organization.
Provide training and awareness programs to employees on data protection best practices.
Handle data subject access requests and other data protection-related requests.
Monitor and respond to data breaches and security incidents.
Ensure registration is up to date, and liaise with relevant authorities on data protection matters.
Manage any queries from the Office of the Data Protection Commission relating to data protection for the organisation.
Advise the organisation of any changes in data protection legislation and the impact those changes may have on the organisation.
Generally manage organizational risks on data handling.


Qualifications and experience


A Degree in Law and any other relevant degree
Certification as a Data Protection Officer
3 years experience as a Data Protection Officer or a similar position. 
Strong understanding of data protection laws and regulations.
Excellent communication, interpersonal, and organizational skills.
Ability to work independently and as part of a team.
Strong analytical and problem-solving skills. more

About the Role

The Legal Manager provides comprehensive legal support and guidance to the organization across a wide range of legal and business matters. This role requires a strong understanding of corporate, regulatory, commercial, and employment law. The Legal Associate will work closely with the various departments to ensure the organization's legal and regulatory compliance.

Key... Responsibilities


Advise the organisation on a wide variety of legal and compliance matters.
Responsible for conducting extensive legal research, and providing opinions on various legal matters
Structuring, drafting, reviewing, interpreting, and negotiating a wide range of commercial contracts and other legal documents, as well as overseeing compliance of these contracts by all parties.
Manage the contract lifecycle, including contract tracking, renewals, and terminations
developing and reviewing company policies
Assist with corporate governance matters.
conducting due diligence on all partners of the organisation.
advise on general legal compliance matters, including regulatory, intellectual property matters, employment matters, and non-profit law among others,
advise all relevant departments on pending legislation or changes in relevant laws and statutes to ensure the company’s compliance in these areas, in order to mitigate or minimize compliance risks.
Conduct regular compliance audits in order to identify weaknesses and provide recommendations to resolve any non-compliance issues to relevant stakeholders. 
Responsible for collaborating and building valuable relationships with outside counsel, as well as setting priorities for, overseeing, and supervising the performance of outside counsel.  
Resolving issues that arise in existing commercial relationships and handling pre-litigation legal disputes and inquiries.
Support internal investigations or other legal or administrative proceedings and manage any litigation matters.
Other duties may be assigned from time to time by the head of the Legal.


Qualifications and experience


Advocate of the High Court of Kenya
Minimum 5 years experience in corporate commercial law
In-house counsel experience will be an added advantage.


Personal Attributes 


Superior written and verbal communication skills, with the ability to understand, summarize, and convey complex information in readily understandable terms.
Analytical and detail-oriented.
Excellent interpersonal and negotiation skills.  
Good organizational, planning, and time management skills.
Result-oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Proficiency in the use of relevant computer applications/commonly used packages like MS Word, Excel, and PowerPoint. Experience in the use of various legal software applications would be valuable. 
A good team player: Able to cultivate excellent working relationships with colleagues and collaborate effectively as part of a team of professionals while still capable of working well independently. 
Able to represent F4E effectively and professionally to external stakeholders. more

Role Overview:

The HR Intern is responsible for organizing and maintaining employee files, contracts, and records for easy access and reference. They will support the People team with filing and document management, ensuring accuracy and confidentiality in HR records.

Key Responsibilities:

Employee File Management:  


Create and maintain both physical and digital employee files for... new and existing staff.  
Ensure all required documents are included in each file using a standardized checklist.  


 Document Management:  


Verify that all employee files contain the necessary documentation
Follow up with employees or relevant departments to obtain missing documents.  


Employee Master Tracker Maintenance:  


Clean and update the employee master tracker to ensure the accuracy and completeness of records.  
Input new employee information and update existing records as needed.  


General HR Support:  


Assist the HR team with ad-hoc administrative tasks as required.  
Maintain confidentiality and security of all employee records. 


Qualifications and Skills:


Education: Diploma/Degree in Human Resource Management, Business Administration, or a related field.
Strong organizational and administrative skills, with a keen eye for detail.
Ability to handle confidential information with professionalism and discretion.
Strong written and verbal communication skills.
Proficiency in Microsoft Office (Word, Excel, Outlook) and basic HRIS systems is an added advantage.
A proactive learner with a passion for HR and people management.
Ability to work in a fast-paced environment and manage multiple tasks efficiently. more

About the Role

The Senior Manager, Food Safety and Quality Assurance is responsible for overseeing all food safety protocols, quality assurance processes, and lab operations within both centralized and decentralized operations. This role involves developing and implementing comprehensive safety systems, managing risk, and ensuring compliance with regulatory and internal standards. The role... requires a proactive leader who can work closely with cross-functional teams to safeguard food safety and quality across our expanding network.

Key Duties & Responsibilities

Leadership and Strategy


Develop and drive the Food Safety and Quality Assurance strategy for centralized and decentralized operations, aligned with organizational objectives.
Build and lead a high-performing team, providing training and mentorship to ensure consistent food safety and quality across all levels.
Collaborate with senior leadership to set and meet performance goals related to food safety, quality assurance, compliance, and lab efficiency.


Quality Assurance


Establish and monitor quality control standards for raw materials, production processes, and final products, ensuring consistency and adherence to organizational standards.
Lead regular audits and inspections across all facilities, identifying areas for improvement and implementing corrective actions where necessary.
Develop metrics and reporting frameworks to monitor product quality, safety incidents, and resolution timelines.


Food Safety Protocols


Design, implement, and maintain food safety programs such as Hazard Analysis Critical Control Points (HACCP) and Good Manufacturing Practices (GMP.
Oversee and continuously improve sanitation practices and contamination prevention in all operational environments.
Lead incident response for any food safety emergencies, including conducting root cause analyses and preventive action plans.


Certification Management


Drive and oversee the certification process for relevant standards, including ISO, HACCP, and other regulatory or industry-specific certifications.
Ensure compliance with all certification requirements through regular internal audits, documentation updates, and best practices.
Collaborate with external auditors and regulatory bodies during certification inspections, providing all necessary documentation and follow-up actions.
Train and guide the team on certification standards, embedding certification requirements into day-to-day operations to maintain continuous compliance.


Lab Operations Management


Oversee lab testing and analysis processes for raw materials, in-process samples, and finished products to ensure compliance with safety and quality standards.
Develop and implement lab protocols, equipment maintenance schedules, and quality control checks to ensure reliable, efficient lab operations.
Maintain accurate records of lab results, and work with other departments to address any discrepancies or quality concerns highlighted through lab testing.
Manage lab staff, ensuring they are trained on procedures, safety, and best practices in food testing and quality analysis.
Collaborate with procurement and operations to ensure lab supplies and equipment are available and functional, minimizing downtime.


Compliance and Documentation


Ensure compliance with all local, national, and international food safety regulations and standards relevant to both centralized and decentralized operations.
Develop and maintain comprehensive documentation for all quality assurance protocols, lab operations, audit findings, and corrective actions taken.
Stay current with food safety and lab operation regulations, incorporating best practices into Food For Education’s processes.


Cross-Functional Collaboration


Work closely with Operations, Supply Chain, Product Development, and Lab teams to establish a unified approach to quality and safety across all departments.
Serve as a subject matter expert for food safety, lab operations, and quality, advising on best practices and supporting other teams in decision-making.
Partner with the Communications team to prepare food safety and quality reports for stakeholders and regulatory bodies as required.


Continuous Improvement


Identify opportunities for innovation and improvement in food safety, lab operations, and quality standards.
Implement a continuous improvement culture within the Food Safety, Quality Assurance, and Lab teams, encouraging knowledge sharing and adopting industry-leading practices.


Qualifications


Bachelor’s degree in Food Science, Microbiology, Public Health, or a related field. A Master’s degree or relevant certifications (e.g., HACCP ,FSSC, ISO) are highly desirable.
7+ years of experience in food safety, quality assurance, or lab operations, with at least 3 years in a managerial capacity.
Demonstrated experience in both centralized and decentralized food production environments.
Strong understanding of food safety regulations, HACCP principles, lab testing protocols, and quality control methodologies.
Proven ability to lead cross-functional teams and work collaboratively with diverse stakeholders.
Excellent analytical, problem-solving, and decision-making skills.
Effective communicator with strong organizational and documentation abilities. more

Position Overview:

The Program Associate will be responsible for supporting the operations of up to 25 kitchens and managing a team of up to 5 Field Officers within their region. This role ensures the smooth execution of kitchen activities by coordinating with Field Program Officers, providing operational support, and reporting to the Program Analyst. The Program Associate will monitor... day-to-day kitchen operations, assist in maintaining quality standards, and help ensure the overall success of the school feeding program.

Our Values

At Food for Education, our values are guiding principles that provide us with purpose and direction and set the tone for our interactions with all stakeholders:


Build with excellence and curiosity - We’re not afraid to try new things and iterate as much as we can to find the best and most efficient way to get results;
Be the change you seek - We acknowledge that continuous improvement is a shared responsibility;
We do what we say; and say what we do - We embrace an ownership mentality;
Ask why; and commit- Share openly and question respectfully and commit fully. When we understand the why, we are able to work with a purpose.


Key Responsibilities


Oversee daily kitchen operations across a designated number of kitchens, ensuring adherence to set guidelines for meal preparation, hygiene, and food safety.
Provide support to kitchen teams to resolve operational challenges and ensure consistent execution of daily meal plans.
Monitor meal production and consumption data, ensuring kitchens meet daily targets and quality standards.
Supervise and provide guidance to a team of 5 Field Associates, ensuring they effectively support kitchen teams within their assigned areas.
Coordinate and distribute tasks to Field Associates to ensure all kitchens are visited and monitored regularly.
Serve as the primary point of contact for Field Associates, providing operational guidance and addressing any issues they escalate.
Assist in collecting operational data from kitchens and Field Associates, ensuring data accuracy and timeliness.
Prepare and submit reports to the Program Analyst on kitchen performance, meal production, and any operational challenges encountered.
Monitor the implementation of corrective actions suggested by the Program Analyst or during kitchen inspections.
Support the enforcement of standard operating procedures (SOPs) for food safety, hygiene, and meal production in all kitchens.
Conduct regular spot checks on kitchens to ensure compliance with program guidelines.
Assist in identifying areas of non-compliance and work with kitchen teams to implement corrective measures.
Support the training of kitchen staff and Field Associates to enhance their skills in operational excellence, food safety, and data management.
Help organize and facilitate capacity-building workshops for kitchen teams, ensuring they are up to date with the latest procedures and guidelines.
Liaise with kitchen teams, Field Associates, and community stakeholders to ensure smooth operations and local support for the feeding program.
Assist in building and maintaining relationships with local authorities and community leaders to foster collaboration and program support.
Act as the first point of contact for any operational issues that arise at kitchen sites, escalating them to the Program Analyst if necessary.
Monitor the resolution of any problems, ensuring that corrective actions are implemented and sustained.


Desired Candidate Profile 


Diploma or certificate in Food Science, Operations Management, Nutrition, or a related field.
Experience in food production, kitchen management, or community-based programs.
Ability to manage and support field teams and ensure effective coordination across multiple sites.
Strong organizational and problem-solving skills.
Good communication skills and the ability to work with diverse teams.
Familiarity with data collection and reporting processes. more