Qualifications 


Grade 12 (Matric Certificate)
Tertiary Qualification in Accounting/ Financial Sciences.
SAIPA, SAICA or CIMA Accreditation


Experience 


At least 5 year’s proven work experience in Accounting.
A minimum of 3 year’s proven experience in a Accounting Role.
Experience in the retail industry would be an advantage. 


Key Performance... Areas 

Month-end


Analysing sales trends and reporting on figures.
Monthly Balance sheets reconciliation.
Expense General Ledger checks and monthend journals including Payroll and Assets.
Analysing Inventory reports and reporting on figures.
Reporting to the Financial Manager (including but not limited to Trail Balance, Income Statements, Balance Sheet and Cash Flow).


SARS


Tax Practitioners: VAT, PAYE and Income taxation calculations


Banking


Bank Approvals on SAGE and FNB (payments and adding of beneficiaries).


Cashflow 


Calculate and maintain monthly cashflow forecast.
Maintain weekly cash bank balances
Reporting weekly cash flow figures to the Financial Manager and CFO.


Accounts Payable and Receivable Management


Review ageing analysis on a monthly basis and liase with customers and vendors.
Ensure that the Accounts Payable and Receivable team are adhering to daily tasks.
Ensure that the Accounts Payable and Receivable team are replying to all queries (internally and customer-related) and are dealt with accurately.
Motivating and leading the team in developing and following processes and efficiencies.
Ensuring deadlines are met at all times.


Financial Audits 


Annual External Audits (Financial statement drafting & acting as Company liaison).


Employee Management 


Employee Recruitment – Actively involved in all team appointments.
Onboarding and Finance Induction of new employees.
Supervise and provide input on training and development efforts.
Employee Relations (Discipline in the workplace).
Performance Management.
Employee wellness and motivation.


Ad-Hoc


Monthly reporting on Financial performance of all Eskort Retail stores to Board of Directors and Retail Store Managers.
Return on investment calculations for current and future retail stores.
Assisting the Financial Manager with yearly budgets and board reporting figures.
Assisting the Group Retail Manager with board reporting figures.
Managing the implementation and maintenance of Company financial IT systems in Retail Stores (e.g SAGE Implementation, Point of Sale (POS).
Identifying procedural weakness in the day-to-day running of the retail stores and putting measures in place to rectify as and when needed.
Traveling to All Retail Stores for Audits and Risks Assessments. more

QUALIFICATIONS:


Grade 12
Bachelor’s degree in Human Resources, Business Administration, or related field.


EXPERIENCE:


1-2 Years experience in an Junior HR administrative role or similar position.
Proficient in MS Office (especially Excel).
Strong knowledge of labor laws and HR best practices.
Excellent organizational and time-management skills.
Strong interpersonal and... communication skills.
Ability to handle confidential information with integrity.
Problem-solving skills and ability to work in a fast-paced environment.
Attention to detail and accuracy in administrative tasks.


KNOWLEDGE REQUIRED:


Maintain accurate and up-to-date employee records.
Assist with the recruitment process including job postings, CV screening, interview coordination, and onboarding.
Support payroll preparation by providing relevant employee information (e.g. absences, leave, overtime).
Process and track employee attendance, leave requests, and time-off records.
Ensure HR compliance with labor laws and internal policies, especially regarding retail shift patterns and working hours.
Help organize training sessions, employee engagement activities.
Act as a point of contact for employee HR queries across retail outlets and corporate offices.
Coordinate with store managers to ensure consistent HR practices across all locations.
Support offboarding processes including exit interviews, clearance, and documentation. more

Qualifications: 


Undergraduate degree in Computer Science, Statistics, Mathematics, or related fields.
SQL querying, BI software (preferably Qlik) and advanced Microsoft Office skills.


Experience & Knowledge: 


1-3 Year Experience in a BI environment
Knowledge of Meat Matrix system will be an added advantage.
Understanding of SQL data base concepts and ODBC Data... connections


Job Activities:

Master File Maintenance


Managing users and user roles.
Managing master data, including creation, updates, and deletion.
Commissioning and decommissioning of data sets.


Building and Maintaining Dashboards & Reports


Designing the reporting environment, including data sources, security, and metadata.
Supporting initiatives for data integrity and normalization.
Troubleshooting the reporting database environment and reports.
Compilation and distribution of reports to users and management.
Assistance with pricing models, margin reports, cost trends to the Sales Department.
Analyze the data collected and log a detailed record of the results.
Training end-users on new reports and dashboards.


Data and Financial Analysis


Conduct ongoing process constraint analyses.
Report on margins by product and division.
Perform cost accumulation tasks as a member of the target costing group.
Developing and maintaining databases, data systems, and data pipelines.
Analyze large amounts of information to discover trends and patterns.


Undertaking data collection, pre-processing, and analysis


Acquiring data from primary or secondary data sources and maintaining databases.
Provide quality assurance of imported data, working with quality assurance analysts if necessary.
Provide management with reports that specify and compare factors that affect prices and profitability of products or services.
Present information using data visualization techniques.
Creating reports and presentations for business use.
Provide rapid feedback and insight on ad-hoc requests.


Collaborate with development team


Working with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
Assist in Audits
Determine tasks that can be automated more

QUALIFICATIONS:


Grade 12 (Matric Certificate).
A tertiary qualification in Accounting Sciences will be advantageous.


EXPERIENCE:


A minimum of 5 year’s Accounts Payable experience. 
Previous Accounts Payable experience within the FMCG industry.
 Experience with Accounting Software (e.g SAGE, QuickBooks, Xero etc.).
Meat Matrix Software Experience will be an... advantage


KNOWLEDGE REQUIRED:


Solid knowledge of bookkeeping and accounting principles, laws, and regulations.
Team management skills essential


SKILLS REQUIRED:


Effective communication skills – both verbal and written.
Ability to meet strict deadlines and to work under pressure.
Good problem solving skills.
Established proficiency in Microsoft 365 office suite with an emphasis on MS Excel. more

QUALIFICATIONS:


Grade 12 (Matric Certificate).
Tertiary Qualification (desirable) or studying towards a Bookkeeping / Finance Degree would be advantageous.


EXPERIENCE: 


Minimum of 2 – 3 year’s work experience in a similar role.
Accounting System experience would be advantageous.


KNOWLEDGE REQUIRED: 


Sage 200 Evolution.
Working knowledge of MS Office with a... thorough understanding of MS. Excel at a Basic/Intermediate Level.
Meat Matrix experience would be an advantage.


SKILLS REQUIRED:


Ability to operate computerised accounting, spreadsheets, and word-processing programs at a proficient level.
Effective verbal and written communication skills.
Proactive, organised, able to multitask and work well under pressure.
Ability to meet strict deadlines.
Attention to detail.
Good problem-solving skills.
Good understanding of basic bookkeeping and account payable principles.
Ability to calculate, post and manage accounting figures and financial records.


Monthly/Weekly Reconciliation


Reconciling Vendor Accounts.
Ensuring Vendor accounts are paid up to date.
Follow up on reconciling items.
Ensuring all Vendor Account Statements are received.
Preparation and allocating of payments.
Updating accrual report.
Sending out all remittances.


Fixed monthly recording


Ensuring all fixed monthly tax invoices are received and captured within the deadline.
Calculate accruals and update report for all fixed monthly expenses.
Ensuring payments for all fixed monthly invoices are made by the due date.


Invoice Handling


Ensuring all Tax Invoices are valid as per SARS Regulations (5 Point Check).
Capturing of Invoices through Meat Matrix and Sage 200 Evolution.
Electronic filing of all documentation.


Vendor Maintenance


Maintaining Vendor details.
Loading of new/existing beneficiaries.


Other


Taking phone calls and answering billing questions
Answering email correspondence in a timeous manner more

QUALIFICATIONS


B.COM Accounting or equivalent commercial qualification.


EXPERIENCE


3-6 years demonstrated experience working in cost accounting, reporting, and cross team collaboration within a manufacturing environment required. Meat or food industry experience will be an added advantage.
Excellent analytical and reasoning skills, plus excellent organization skills... required.
Knowledge of ERP and accounting systems; experience with Microsoft Office.
Knowledge of Meat Matrix system will be an added advantage.


SKILLS REQUIRED


Thorough knowledge of accounting procedures.
In-depth understanding of Generally Accepted Accounting Principles (GAAP).
Experience with accounting software.
Computer literacy, MS Excel in particular (familiarity with VLOOKUPs and pivot tables).
Strong time management and organization skills.
Sound understanding of accounting principles.
Solid cost systems background.
Ability to work under pressure and meet tight deadlines.
Ability to work independently and as part of a team.
Excellent report-writing, communication, and IT skills. more

Minimum Requirements:


Crystal Report Writer experience
Intermediate Microsoft T-SQL knowledge
5+ years’ experience working on ERP system
5+ years experience in similar supporting role 
Strong troubleshooting and software knowledge
A valid driver’s license and own vehicle


Qualifications:


IT certifications
Grade 12


Responsibilities:


Investigation / Escalation... / Correction of Issues
Ensure Support Tickets are logged internally and Externally
Follow up on Escalated ERP System Software Tickets
Ensure Timeous resolution of non-Escalated Issues
Manage / Prioritize Support Tickets
Assist ERP Manager on Communicated Tasks
Ensure Timeous responses on after hours Calls / Issues
Assist With ERP System Testing Before Updates
Ensure Change Control Process are complete and thorough on internal ticket system
Monitoring of SQL Database waiting times
Ensure Support Documentation are Created and Maintained
Create ERP System Users
Assign ERP System User Access more

QUALIFICATIONS:


Grade 12 (Non-negotiable)
Diploma/Degree in Retail or Business Management


EXPERIENCE:


Minimum of 5 years’ experience working in a retail environment
Minimum of 3 years' experience in a Managerial role


KNOWLEDGE REQUIRED:


Knowledge and experience in management of: Inventory/stock, buying, staff, products merchandising, costs and profitability of the... store
Knowledge of stock management systems like ERP, Meat matrix, etc
Knowledge and understanding of the FMCG environment and related legislation
Management of perishable products with short shelf life especially in the meat industry
Understanding of retail consumer behaviour and purchasing trends
Understading of the retail and meat market


SKILLS REQUIRED:


Excellent verbal and written communication skills
Proficient in MS Office Suite
Demonstratable analytical skills
Understanding of income statements, cash flows, stock management reporting, and all basic financial systems
Excellent interpersonal skills and ability to communicate effectively
Exceptional customer service and people management skills
Understanding of HR and IR policies and processes more

QUALIFICATIONS:


Grade 12 (Matric)
BCom Degree in Business, Marketing Communications, or related field is required.
Diploma in Business, Marketing Communications, or related field is required.


EXPERIENCE:


Proven work experience (minimum of two year’s) as a Sales Representative.
Proven track record of successfully managing customer relationships.
Valid driver’s license is... mandatory.


KNOWLEDGE REQUIRED:


Excellent knowledge of MS Office.
Working knowledge of CRM systems.


SKILLS REQUIRED:


Relationship management skills and openness to feedback.
Ability to create and deliver presentations tailored to the audience needs.
Prioritizing, time management and organizational skills.
Strong verbal and written communication skills.
Ability to work efficiently on own or as part of a team, in a high pressured environment.


KEY PERFORMANCE AREAS:

Customer Relationships


Achieve agreed upon sales targets and outcomes within schedule.
Coordinate sales effort with team members and other departments. Establish, develop, and maintain positive business and customer relationships.
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Complete weekly call cycles at relevant retail stores (PnP, Shoprite, Spar etc.) 10 to 15 calls per day.
Grow and maintain a customer database by building sound relationships.
Continuously seek new opportunities.
Present, promote and sell products/services using solid arguments to existing and prospective customers.


Sales Targets


Achieve agreed upon sales targets and outcomes within schedule.
Coordinate sales effort with team members and other departments.


Monthly Reporting


Submit monthly reports (performance and competitors in our landscape).
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.


Other


Attend meetings as and when required at designated locations – Manager or Customer Meetings.
Collaborate with Clover and Vector Sales/Merchandisers etc. to drive the business performance.
Attend trade shows and marketing events as required. more

QUALIFICATIONS

Grade 12 (Non-Negotiable)
Diploma/Degree in Retail or Business or related qualification will be advantageous

EXPERIENCE

Minimum of 5 years’ experience working in a retail environment, ideally in a supervisory or leadership level.

KNOWLEDGE REQUIRED

Prior knowledge and experience in management of; Inventory/stock, buying, staff, products merchandising, costs and... profitability of the store.
Knowledge of stock management systems like ERP, Meat matrix, e.t.c
Knowledge and understanding of FMCG environment and related legislation
Management of perishable products with short shelf life especially in meat industry
Basic Understanding of retail consumer behaviour and purchasing trends
Basic Understading of the retail and meat market

SKILLS REQUIRED

Excellent verbal and written communication skills.
Proficient in MS Office Suite.
Demonstratable analytical skills.
Basic Understanding of income statements, cash flows, stock management reporting, and all basic financial systems.
Excellent interpersonal skills and ability to communicate effectively.
Exceptional customer service and people management skills.
Energetic and self-starter.



Key Performance Areas 
Stock Management
Stock Ordering

Place orders with factories and other suppliers
Follow up on orders
Manage deliveries, delivery dates and stock upon arrival
Manage stock order volumes

 Stock Receiving

Receive ordered stock
Report delivery shortfalls, and damages
Follow up on non-received stock
Capture received stock on Meat Matrix

 Stock controlling

Daily stock levels reporting
Run stock depletion  reports- cashiers
Balance off with stock receiving
Manage stock levels threshold
Manage stock shrinkage: stock losses/damages/dumpings


Housekeeping


Store cleanliness including, but not limited to all floors, bathrooms, office spaces, passageways, isles, packing areas, chillers, freezers, cashier till points and Deli (Hot Foods) area
Always maintain high level of HACCP standards throughout the store
Observe OHSA (Occupational Health and Safety) hazards and abide by the rules and resulations of the Act.

Employee Management

Employee Recruitment
Onboarding and Induction of new employees
Training and Development
Employee Relations (Discipline in the workplace)
Performance Management
Employee Wellness
Employee Motivation

Store Organisation

Display of prodcuts on the the shelf and create attravtive displays at key points in the store ex: check-out ques
Be familiar with the merchandising material available from suppliers and ensure employees are familiar with all in-store (current) promotions
Re-arrangement of store shelves and products
Managing of non-moving items and display areas

Cash Management

Manage and assist with daily cash ups
Minimise cash losses
Manage picking up and dropping off of cash in the store
Manage cash on ATM
Manage safety of cash movement within the store
Manage and keep the safe secure and locked at all times

Customer Service

Deliver excellent service to ensure high levels of customer satisfaction
Create a store that meets local needs by building an understanding of customer-product preferences. 
Manage and analyse customer complaints to get insights for improvement of customer satisfaction
Be the custodian of customer experience and lead brand loyalty
Responding to customer complaints and comments promptly and accurately
Scan and analyse customer environment, purchasing patterns and initiate activities that will influence customer behaviour including attracting new and retain existing customers

System Administration

Manage staff clockings via ERS
Maintan and understand the system Meat Matrix
Manage and maintain CCTV cameras
Ensure availability of physical security guards in store
Manage the alarm system internally more

QUALIFICATIONS

Grade 12 (Non-Negotiable)
Diploma/Degree in Retail or Business or related qualification will be advantageous

EXPERIENCE

Minimum of 5 years’ experience working in a retail environment, ideally in a supervisory or leadership level.

KNOWLEDGE REQUIRED

Prior knowledge and experience in management of; Inventory/stock, buying, staff, products merchandising, costs and... profitability of the store.
Knowledge of stock management systems like ERP, Meat matrix, e.t.c
Knowledge and understanding of FMCG environment and related legislation
Management of perishable products with short shelf life especially in meat industry
Basic Understanding of retail consumer behaviour and purchasing trends
Basic Understading of the retail and meat market

SKILLS REQUIRED

Excellent verbal and written communication skills.
Proficient in MS Office Suite.
Demonstratable analytical skills.
Basic Understanding of income statements, cash flows, stock management reporting, and all basic financial systems.
Excellent interpersonal skills and ability to communicate effectively.
Exceptional customer service and people management skills.
Energetic and self-starter.



Key Performance Areas 
Stock Management
Stock Ordering

Place orders with factories and other suppliers
Follow up on orders
Manage deliveries, delivery dates and stock upon arrival
Manage stock order volumes

 Stock Receiving

Receive ordered stock
Report delivery shortfalls, and damages
Follow up on non-received stock
Capture received stock on Meat Matrix

 Stock controlling

Daily stock levels reporting
Run stock depletion  reports- cashiers
Balance off with stock receiving
Manage stock levels threshold
Manage stock shrinkage: stock losses/damages/dumpings


Housekeeping


Store cleanliness including, but not limited to all floors, bathrooms, office spaces, passageways, isles, packing areas, chillers, freezers, cashier till points and Deli (Hot Foods) area
Always maintain high level of HACCP standards throughout the store
Observe OHSA (Occupational Health and Safety) hazards and abide by the rules and resulations of the Act.

Employee Management

Employee Recruitment
Onboarding and Induction of new employees
Training and Development
Employee Relations (Discipline in the workplace)
Performance Management
Employee Wellness
Employee Motivation

Store Organisation

Display of prodcuts on the the shelf and create attravtive displays at key points in the store ex: check-out ques
Be familiar with the merchandising material available from suppliers and ensure employees are familiar with all in-store (current) promotions
Re-arrangement of store shelves and products
Managing of non-moving items and display areas

Cash Management

Manage and assist with daily cash ups
Minimise cash losses
Manage picking up and dropping off of cash in the store
Manage cash on ATM
Manage safety of cash movement within the store
Manage and keep the safe secure and locked at all times

Customer Service

Deliver excellent service to ensure high levels of customer satisfaction
Create a store that meets local needs by building an understanding of customer-product preferences. 
Manage and analyse customer complaints to get insights for improvement of customer satisfaction
Be the custodian of customer experience and lead brand loyalty
Responding to customer complaints and comments promptly and accurately
Scan and analyse customer environment, purchasing patterns and initiate activities that will influence customer behaviour including attracting new and retain existing customers

System Administration

Manage staff clockings via ERS
Maintan and understand the system Meat Matrix
Manage and maintain CCTV cameras
Ensure availability of physical security guards in store
Manage the alarm system internally more

QUALIFICATIONS

Grade 12 (Non-Negotiable)
Diploma/Degree in Retail or Business or related qualification will be advantageous

EXPERIENCE

Minimum of 5 years’ experience working in a retail environment, ideally in a supervisory or leadership level.

KNOWLEDGE REQUIRED

Prior knowledge and experience in management of; Inventory/stock, buying, staff, products merchandising, costs and... profitability of the store.
Knowledge of stock management systems like ERP, Meat matrix, e.t.c
Knowledge and understanding of FMCG environment and related legislation
Management of perishable products with short shelf life especially in meat industry
Basic Understanding of retail consumer behaviour and purchasing trends
Basic Understading of the retail and meat market

SKILLS REQUIRED

Excellent verbal and written communication skills.
Proficient in MS Office Suite.
Demonstratable analytical skills.
Basic Understanding of income statements, cash flows, stock management reporting, and all basic financial systems.
Excellent interpersonal skills and ability to communicate effectively.
Exceptional customer service and people management skills.
Energetic and self-starter.



Key Performance Areas 
Stock Management
Stock Ordering

Place orders with factories and other suppliers
Follow up on orders
Manage deliveries, delivery dates and stock upon arrival
Manage stock order volumes

 Stock Receiving

Receive ordered stock
Report delivery shortfalls, and damages
Follow up on non-received stock
Capture received stock on Meat Matrix

 Stock controlling

Daily stock levels reporting
Run stock depletion  reports- cashiers
Balance off with stock receiving
Manage stock levels threshold
Manage stock shrinkage: stock losses/damages/dumpings


Housekeeping


Store cleanliness including, but not limited to all floors, bathrooms, office spaces, passageways, isles, packing areas, chillers, freezers, cashier till points and Deli (Hot Foods) area
Always maintain high level of HACCP standards throughout the store
Observe OHSA (Occupational Health and Safety) hazards and abide by the rules and resulations of the Act.

Employee Management

Employee Recruitment
Onboarding and Induction of new employees
Training and Development
Employee Relations (Discipline in the workplace)
Performance Management
Employee Wellness
Employee Motivation

Store Organisation

Display of prodcuts on the the shelf and create attravtive displays at key points in the store ex: check-out ques
Be familiar with the merchandising material available from suppliers and ensure employees are familiar with all in-store (current) promotions
Re-arrangement of store shelves and products
Managing of non-moving items and display areas

Cash Management

Manage and assist with daily cash ups
Minimise cash losses
Manage picking up and dropping off of cash in the store
Manage cash on ATM
Manage safety of cash movement within the store
Manage and keep the safe secure and locked at all times

Customer Service

Deliver excellent service to ensure high levels of customer satisfaction
Create a store that meets local needs by building an understanding of customer-product preferences. 
Manage and analyse customer complaints to get insights for improvement of customer satisfaction
Be the custodian of customer experience and lead brand loyalty
Responding to customer complaints and comments promptly and accurately
Scan and analyse customer environment, purchasing patterns and initiate activities that will influence customer behaviour including attracting new and retain existing customers

System Administration

Manage staff clockings via ERS
Maintan and understand the system Meat Matrix
Manage and maintain CCTV cameras
Ensure availability of physical security guards in store
Manage the alarm system internally more

QUALIFICATIONS

Grade 12 (Non-Negotiable)
Diploma/Degree in Retail or Business or related qualification will be advantageous

EXPERIENCE

Minimum of 5 years’ experience working in a retail environment, ideally in a supervisory or leadership level.

KNOWLEDGE REQUIRED

Prior knowledge and experience in management of; Inventory/stock, buying, staff, products merchandising, costs and... profitability of the store.
Knowledge of stock management systems like ERP, Meat matrix, e.t.c
Knowledge and understanding of FMCG environment and related legislation
Management of perishable products with short shelf life especially in meat industry
Basic Understanding of retail consumer behaviour and purchasing trends
Basic Understading of the retail and meat market

SKILLS REQUIRED

Excellent verbal and written communication skills.
Proficient in MS Office Suite.
Demonstratable analytical skills.
Basic Understanding of income statements, cash flows, stock management reporting, and all basic financial systems.
Excellent interpersonal skills and ability to communicate effectively.
Exceptional customer service and people management skills.
Energetic and self-starter.



Key Performance Areas 
Stock Management
Stock Ordering

Place orders with factories and other suppliers
Follow up on orders
Manage deliveries, delivery dates and stock upon arrival
Manage stock order volumes

 Stock Receiving

Receive ordered stock
Report delivery shortfalls, and damages
Follow up on non-received stock
Capture received stock on Meat Matrix

 Stock controlling

Daily stock levels reporting
Run stock depletion  reports- cashiers
Balance off with stock receiving
Manage stock levels threshold
Manage stock shrinkage: stock losses/damages/dumpings


Housekeeping


Store cleanliness including, but not limited to all floors, bathrooms, office spaces, passageways, isles, packing areas, chillers, freezers, cashier till points and Deli (Hot Foods) area
Always maintain high level of HACCP standards throughout the store
Observe OHSA (Occupational Health and Safety) hazards and abide by the rules and resulations of the Act.

Employee Management

Employee Recruitment
Onboarding and Induction of new employees
Training and Development
Employee Relations (Discipline in the workplace)
Performance Management
Employee Wellness
Employee Motivation

Store Organisation

Display of prodcuts on the the shelf and create attravtive displays at key points in the store ex: check-out ques
Be familiar with the merchandising material available from suppliers and ensure employees are familiar with all in-store (current) promotions
Re-arrangement of store shelves and products
Managing of non-moving items and display areas

Cash Management

Manage and assist with daily cash ups
Minimise cash losses
Manage picking up and dropping off of cash in the store
Manage cash on ATM
Manage safety of cash movement within the store
Manage and keep the safe secure and locked at all times

Customer Service

Deliver excellent service to ensure high levels of customer satisfaction
Create a store that meets local needs by building an understanding of customer-product preferences. 
Manage and analyse customer complaints to get insights for improvement of customer satisfaction
Be the custodian of customer experience and lead brand loyalty
Responding to customer complaints and comments promptly and accurately
Scan and analyse customer environment, purchasing patterns and initiate activities that will influence customer behaviour including attracting new and retain existing customers

System Administration

Manage staff clockings via ERS
Maintan and understand the system Meat Matrix
Manage and maintain CCTV cameras
Ensure availability of physical security guards in store
Manage the alarm system internally more

QUALIFICATIONS

Grade 12 (Non-Negotiable)
Diploma/Degree in Retail or Business or related qualification will be advantageous

EXPERIENCE

Minimum of 5 years’ experience working in a retail environment, ideally in a supervisory or leadership level.

KNOWLEDGE REQUIRED

Prior knowledge and experience in management of; Inventory/stock, buying, staff, products merchandising, costs and... profitability of the store.
Knowledge of stock management systems like ERP, Meat matrix, e.t.c
Knowledge and understanding of FMCG environment and related legislation
Management of perishable products with short shelf life especially in meat industry
Basic Understanding of retail consumer behaviour and purchasing trends
Basic Understading of the retail and meat market

SKILLS REQUIRED

Excellent verbal and written communication skills.
Proficient in MS Office Suite.
Demonstratable analytical skills.
Basic Understanding of income statements, cash flows, stock management reporting, and all basic financial systems.
Excellent interpersonal skills and ability to communicate effectively.
Exceptional customer service and people management skills.
Energetic and self-starter.



Key Performance Areas 
Stock Management
Stock Ordering

Place orders with factories and other suppliers
Follow up on orders
Manage deliveries, delivery dates and stock upon arrival
Manage stock order volumes

 Stock Receiving

Receive ordered stock
Report delivery shortfalls, and damages
Follow up on non-received stock
Capture received stock on Meat Matrix

 Stock controlling

Daily stock levels reporting
Run stock depletion  reports- cashiers
Balance off with stock receiving
Manage stock levels threshold
Manage stock shrinkage: stock losses/damages/dumpings


Housekeeping


Store cleanliness including, but not limited to all floors, bathrooms, office spaces, passageways, isles, packing areas, chillers, freezers, cashier till points and Deli (Hot Foods) area
Always maintain high level of HACCP standards throughout the store
Observe OHSA (Occupational Health and Safety) hazards and abide by the rules and resulations of the Act.

Employee Management

Employee Recruitment
Onboarding and Induction of new employees
Training and Development
Employee Relations (Discipline in the workplace)
Performance Management
Employee Wellness
Employee Motivation

Store Organisation

Display of prodcuts on the the shelf and create attravtive displays at key points in the store ex: check-out ques
Be familiar with the merchandising material available from suppliers and ensure employees are familiar with all in-store (current) promotions
Re-arrangement of store shelves and products
Managing of non-moving items and display areas

Cash Management

Manage and assist with daily cash ups
Minimise cash losses
Manage picking up and dropping off of cash in the store
Manage cash on ATM
Manage safety of cash movement within the store
Manage and keep the safe secure and locked at all times

Customer Service

Deliver excellent service to ensure high levels of customer satisfaction
Create a store that meets local needs by building an understanding of customer-product preferences. 
Manage and analyse customer complaints to get insights for improvement of customer satisfaction
Be the custodian of customer experience and lead brand loyalty
Responding to customer complaints and comments promptly and accurately
Scan and analyse customer environment, purchasing patterns and initiate activities that will influence customer behaviour including attracting new and retain existing customers

System Administration

Manage staff clockings via ERS
Maintan and understand the system Meat Matrix
Manage and maintain CCTV cameras
Ensure availability of physical security guards in store
Manage the alarm system internally more

Skills Required:-

Proven experience working as an executive assistant or professional assistant in a fast-paced environment.
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Proficiency in Microsoft Office Suite and other office productivity tools.
Ability to multitask and prioritize tasks effectively.
Detail-oriented with a high level of... accuracy.
Ability to maintain confidentiality and exercise good judgment.
Knowledge of the food manufacturing industry in South Africa is preferred but not required.
Ability to work independently.
Flexibility to adapt to changing priorities and deadlines.
Ability to be resourceful and proactively resolve issues as they arise.
Ability to work under pressure.
Strong sense of Customer Focus will be required

Key Performance Areas:-

Provide administrative support to the Chief Executive Officer, including managing calendars, scheduling meetings, and handling correspondence.
Prepare and organize materials for meetings, presentations, board meetings and other ad hoc events.
Coordinate travel arrangements, including booking flights, hotels, and transportation.
Conduct research and compile data for reports, presentations, and projects.
Assist in tracking and managing budgets, expenses, and invoices.
Manage fleet, usage and petrol cards.
Maintain and update contact lists, databases, and files.
Coordinate and oversee special projects and events as assigned by the Chief Operating Manager.
Liaise with internal and external stakeholders, including senior management, clients, and service providers.
Handle confidential and sensitive information with discretion and professionalism.
Company cellphones administration
Managing the day-to-day activities of office team (driver/storeman and general worker), leave, discipline etc.
Managing the maintenance of the office, building and garden
Perform other duties as assigned by the Chief Executive Officer. more