MISSION OBJECTIVE

The pharmacy unit provides medical support services in pharmacotherapy, critical to achieving the organization’s mission through supplying quality medications, rational medicine usage, and optimizing patients’ treatment outcomes through appropriate counseling.

The pharmacy technician complements the duties of the pharmacist in assembling new prescriptions, appropriate... dispensing per physician’s order and providing technical support in inventory management, which is vital to ensuring medicines availability in the clinic. In addition, the technician ensures exquisite shelves arrangements on the FEFO basis; and participates in voluntary community health activities.

DUTIES AND RESPONSIBILITIES

PROVIDE GENERAL SUPPORT


Organize Inspect and validate prescriptions to reduce medication errors. Review, analyze and respond to different situations they encounter daily.
Fill medications based on prescriptions to dispense. Assist in stock count on a routine basis and ensure that expiring drugs are noted. Arrange/stack drugs and consumables according to FEFO guidelines. Ensure that minimum stock levels are not exceeded.
Bring patients into the dispensing area (when necessary). Keep the dispensing area clean and ensure that dispensing materials are available. Maintain Poison cupboard under Lock and key. Provide assistance in various functions of the Clinic. Document patient and family education.


EXCHANGE ENGAGEMENT


Conduct group responsibilities accurately and on time.
Assist in receiving medications into the inventory from partner vendors. Bring patients into the dispensing area (when necessary).


PRESENT DELIVERY


Conduct group responsibilities accurately and on time.
Maintain and update pharmacy checklists regularly. Responsible for reviewing and filing insurance claims to ensure that they are processed accurately; reconciliations and filing itemized receipts and claims for submission to the respective insurance companies.


TARGETED SPECIALIZED KNOWLEDGE


The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job.
Minimum qualification of Diploma in Pharmacy
Minimum of two (2) years progressive experience in Pharmacy within the private and public sector. Experience working with public health and health systems is an advantage.
Candidates must be a registered member of Pharmacists Council of Nigeria (PCN) with an up-to-date practicing license


Remuneration:

EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people. 

Key Areas of Note 


Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.


Key Skills and Attributes


Hold Computer literacy
Excellent Communication and Customer Service
Caring, Compassionate, Dedicated and Professional
Working Under Pressure
Humane, Empathetic and Supportive Bedside Manner
Leadership and Teamwork
Problem solving and Initiative
Time Management and Organization
Attention to Detail


Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. EHA Clinics is a tobacco-free environment. more

Mission Objective  


The Operations Facilities unit provides technical and programmatic support services in the areas of Facility & Safety Management, External Facility Management, IT, Fleet Management and expansion Project Management which is critical to achieving the organization’s mission through resource planning, coordination, and management to support the organization's internal and... external stakeholders. 
The senior officer facility supports the facility coordinator to plan, direct, coordinate, and control all facility maintenance. The role ensures proper safety, sanitation, and mechanical functions for the facility including; grounds and equipment. ​


Duties And Responsibilities 

PURPOSE


Performs daily walk-about the facility and reports findings to the Facility supervisor. Ensure safety practices are followed throughout the facility.
Provides reports on facility operations to the team. Provide administrative support to the facility team.
Maintain physical space, ensuring a safe, clean, and functional environment.


ENGAGEMENT


Inform team on issues which impact on the facility/machines and processes to meet established quality expectations/standards.
Supervision of vendors during maintenance works
Communicate with other teams to gather data relevant to support the work tools and appliances.


DELIVERY


Monitors facility supplies and stock level for replenishment.
Maintain thorough knowledge of and monitor proper equipment use. Assists in ensuring adherence to Standard operating procedures (SOPs) of the department and Organisation at large.
Involved in asset tagging and logistics operations.


Targeted Specialized Knowledge  


Minimum of Bachelor’s degree in Civil, Electrical or Mechanical Engineering, Management or any related field
At least one year post-NYSC-related experience
Proficiency in Google Suite.
Knowledge of project and task management tools is an added advantage.


Key Areas of Note 


Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.


Key Skills and Attributes


Hold Computer literacy
Excellent Communication and Customer Service
Caring, Compassionate, Dedicated and Professional
Working Under Pressure
Humane, Empathetic and Supportive Bedside Manner
Leadership and Teamwork
Problem solving and Initiative
Time Management and Organization
Attention to Detail more

Mission Objective


The REACH program is dedicated to closing healthcare gaps by bringing quality and affordable services directly to communities. 
The community health nurses deliver superior community and home-based healthcare services, prioritizing prevention, promotion, and basic curative care within designated clusters. We also stand ready to provide prompt support for REACH clinic... activities, ensuring comprehensive and timely care for all individuals in need.


Duties And Responsibilities

 PURPOSE


Perform patient assessment using appropriate, problem-focused, and age-specific assessment techniques. Analyze the assessment data, derive nursing interventions, set priorities according to patient needs, formulate a plan of care, implement and evaluate the outcome.
Provide emotional support and measures to alleviate fear and anxiety. Assess patient and family readiness and identify learning needs. Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
Provide basic life support when needed. Document all relevant data in the electronic medical record according Administer medications, monitor desirable and undesirable effects, and intervene appropriately.


ENGAGEMENT


Recognize subtle cues to anticipate potential problems.
Assess patient and family readiness and identify learning needs.


DELIVERY


Administer medications, monitor desirable and undesirable effects, and intervene appropriately. Travel to patients’ homes to deliver care as required. Manage patients with infectious diseases when applicable. Attends to Home care visits when scheduled on-call shift.
Perform clerical duties when needed. Ensure that patients are provided with appropriate nutrition. Manage pediatric patients with infectious diseases when applicable.


Targeted Specialized Knowledge 


A minimum of Nursing certificate
Active membership of Community Based Organizations (CBO)  and/or work within the private health sector is highly desirable. 
Must come from the assigned community and must be able to communicate proficiently in appropriate language of the assigned cluster.
Hold and maintain a current nursing license to practice in Nigeria.


Key Areas of Note 


Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.


Key Skills and Attributes


Hold Computer literacy
Excellent Communication and Customer Service
Caring, Compassionate, Dedicated and Professional
Working Under Pressure
Humane, Empathetic and Supportive Bedside Manner
Leadership and Teamwork
Problem solving and Initiative
Time Management and Organization
Attention to Detail more

MISSION OBJECTIVE


The nursing department delivers quality healthcare by providing evidence-based, patient-centered care, implementing quality improvement initiatives, and prioritizing the needs and preferences of patients. Nurses work collaboratively to ensure that patients receive the highest standard of care and achieve optimal health outcomes.
The Registered Nurse provides direct and... indirect care for assigned patients in various nursing units and home visits per scheduled shift. The Registered Nurse is primarily responsible for professional performance and safe patient care. The role encompasses nursing assessment, diagnosis, planning, intervention, evaluation, and coordination of care for patients across the healthcare continuum involving families. Duties include but are not limited to, managing patients with various medical cases.


DUTIES AND RESPONSIBILITIES

PROCESS BASIC TRANSACTIONS

PURPOSE


Perform patient assessment using appropriate, problem-focused, and age-specific assessment techniques. Analyze the assessment data, derive nursing interventions, set priorities according to patient needs, formulate a plan of care, implement and evaluate the outcome.
Provide emotional support and measures to alleviate fear and anxiety. Assess patient and family readiness and identify learning needs. Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
Provide basic life support when needed. Document all relevant data in the electronic medical record according Administer medications, monitor desirable and undesirable effects, and intervene appropriately.


INFORM ENGAGEMENT


Recognize subtle cues to anticipate potential problems.
Assess patient and family readiness and identify learning needs.


BASIC INFORMATION ORGANIZATION

DELIVERY


Administer medications, monitor desirable and undesirable effects, and intervene appropriately. Travel to patients’ homes to deliver care as required. Manage patients with infectious diseases when applicable. Attends to Home care visits when scheduled on-call shift.
Perform clerical duties when needed. Ensure that patients are provided with appropriate nutrition. Manage pediatric patients with infectious diseases when applicable.


TARGETED SPECIALIZED KNOWLEDGE


Must have current clinical experience in direct patient care and have worked a minimum of 2 years in the last 3 years.
Must have at least 3 years of postgraduate nursing experience in an accredited University Teaching, Federal Medical Centre, or International hospital.
Bachelor’s Degree OR Diploma of Nursing from an accredited nursing college, University with High Distinction (Top 10% of graduating class).
Hold and maintain a current nursing license to practice in Nigeria.


Key Skills and Attributes


Hold Computer literacy
Excellent Communication and Customer Service
Caring, Compassionate, Dedicated and Professional
Working Under Pressure
Humane, Empathetic and Supportive Bedside Manner
Leadership and Teamwork
Problem solving and Initiative
Time Management and Organization
Attention to Detail more

MISSION OBJECTIVE

The pharmacy unit provides medical support services in pharmacotherapy, critical to achieving the organization’s mission through supplying quality medications, rational medicine usage, and optimizing patients’ treatment outcomes through appropriate counseling.

DUTIES AND RESPONSIBILITIES

 BASIC TRANSACTIONS PROCESS 

 PURPOSE


Provide effective medication use and... become the people’s trusted ally against health issues that way, you can deliver maximum value to both the pharmacy and society. Review and develop the clinic\'s pharmacy policies and regulations.
Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases. Manage clinical risk.
Provide professional advice on cosmetics or para-pharmaceuticals.


 INFORM 

ENGAGEMENT


Document patient and family education. Develop and implement the teaching plan utilizing the patient education manual. Think critically in adapting to change, judging situations, and taking appropriate decisions.
Adhere to EHA Clinics Code of Conduct as well as ethical standards of the field.
Interpret symptoms so that the patient can either be given immediate treatment for a trifling condition or be referred to the doctor. Protect patients and technicians by adhering to infection-control protocols. Provide emotional support and measures to alleviate fear and anxiety.
Provide pharmaceutical care services which may include, but are not limited to, patient needs assessment, age and disease-specific drug therapy and patient education, care adjustments based on patient response, and clinical interventions to identify, minimize, and avoid adverse drug reactions.


 BASIC INFORMATION ORGANIZATION

DELIVERY


Prepare and dispense medications to patients on physician’s order. Organize the pharmacy in an efficient manner to make the identification of products easier and faster.
Maintain an up-to-date inventory of the clinic drug formulary. Records of all drugs, doses, and prices on the automated inventory of the clinic. Review, analyze and respond to different situations encountered daily.
Review and execute physician’s prescriptions checking their appropriateness and legality. Maintain full control over delivering, stocking, and labeling medicine and other products. Develop effective medication plans to minimize the risk of adverse side effects.
Maintain pharmacological knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.


TARGETED SPECIALIZED KNOWLEDGE


Minimum qualification of Bachelor\'s degree in Pharmacy/M.Pharm/PharmD Minimum of two (2) years post NYSC progressive experience in Pharmacy within the private and public sector. Experience working with public health and health systems is an advantage.
Candidates must be a registered member of Pharmacists Council of Nigeria (PCN) with an up-to-date practicing license


Remuneration:

EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people. 

Key Areas of Note 


Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.


Key Skills and Attributes


Hold Computer literacy
Excellent Communication and Customer Service
Caring, Compassionate, Dedicated and Professional
Working Under Pressure
Humane, Empathetic and Supportive Bedside Manner
Leadership and Teamwork
Problem solving and Initiative
Time Management and Organization
Attention to Detail


Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. EHA Clinics is a tobacco-free environment. more

Duties And Responsibilities
PURPOSE

Assist a team of researchers to successfully execute research projects through enrollment of study participants.
Communicate study details, benefits, and potential risks to prospective participants.
Administering study inclusion and exclusion criteria and recruiting eligible patients into studies at EHA Clinics.
Ensure accurate data collection, and... storage in compliance with regulatory and ethical guidelines.

ENGAGEMENT

Work closely with research teams, investigators, and other stakeholders to align recruitment efforts with study goals.
Facilitate effective communication between participants and the research team.
Engage with community organizations and stakeholders to promote study awareness and participation.
Develop and distribute recruitment materials and resources.

DELIVERY

Ensure recruitment milestones and enrollment targets are met within the established timelines.
Respond to participant inquiries and concerns promptly to maintain engagement and trust.
Organize participant appointments, follow-up visits, and study timelines to ensure smooth workflow.
Adhere to EHA Clinics code of conduct as well as ethical standards of the field.

Targeted Specialized Knowledge

Bachelor’s degree in science, any field from an accredited university with excellent communication skills. 
A minimum of 2 years of outstanding work experience as a customer service agent in a nationally recognized organization is essential. 
Proficiency in written and spoken English and Hausa languages.
Good interpersonal skills and communication with a wide variety of patients, medical staff, and caregivers.
Strong computer skills, including Google Suite are desirable.
Strong organizational and time-management skills.

Remuneration:

EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people. 

Key Areas of Note 

Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills and Attributes

Hold Computer literacy
Excellent Communication and Customer Service
Caring, Compassionate, Dedicated and Professional
Working Under Pressure
Humane, Empathetic and Supportive Bedside Manner
Leadership and Teamwork
Problem solving and Initiative
Time Management and Organization
Attention to Detail more

Purpose of the position 

The job holder will assist the dentist and the dental therapist in the efficient delivery of general clinical dentistry procedures. 

What you’ll do 

Prepare patients and dental rooms for dental procedures
Assist the dental therapist and the dentist during their meetings  with patients
Perform aseptic procedures and help in infection control by sterilizing and... disinfecting instruments
Setting up for all dental procedures, preparing materials, and assisting in all dental procedures
Assisting in the management of medical and dental emergencies
Taking and developing dental radiographs (x-rays)
Collecting  and recording patient’s medical and dental histories, vital signs, and recording patient’s treatment information
maintaining dental equipment and supply inventory inventory
Ensure patients feel comfortable before, during, and after dental treatment
Provide patients with instructions for oral care following surgery or other dental treatment procedures as directed by the dentist or dental therapist.
Fabricating temporary restorations and custom impressions from preliminary impressions
Perform office management tasks that often require the use of a personal computer e.g ( scheduling appointments, answering the telephone, and  billing
Perform follow-up calls with patients.
Perform other tasks appropriate to the post which may be allocated from time to time after prior discussion
Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
Adheres to EHA Clinics’ Code of Conduct, policies and procedures as well as ethical standards of the field.
Patient & Family Education/Support:
Provide emotional support and measures to alleviate fear and anxiety.
Assess patient and family readiness and identify learning needs.
Lead/encourage multidisciplinary approach for patient’s discharge.
Develop and implement the teaching plan utilizing the patient education
Document patient and family education.
Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
Adheres to Policies and Procedures.
Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

Customer Service Requirements

Must have excellent customer service skills and communication skills
Must be able to plan and perform daily activities in an organized manner.
Must be kind, compassionate, dedicated, and patient.
Must have the ability to handle different kinds of emotions as well as manage on-the-job stress.
Must be focused, very detailed, and creative in making decisions.
Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
Must be able to review, analyze and respond to different situations they encounter daily.
Must be able to think critically in adapting to change, judging situations, and taking appropriate decisions.

Key Areas of Note 

Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
Audit of clinical practice and review of relevant literature. 
Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results

Work Experience: 

Between One (1) and Two (2) years post College of Health Technology and progressive experience as an assistant  within the private and public sector.
Experience working with public health and health systems is an advantage.

Qualifications & Training:

Diploma in Dental Health Technician or Dental Surgery Technician required
Must be registered with the Dental Therapists Registration Board of Nigeria and registration must be up to date. more