Job Summary


The Executive Assistant provides high-level administrative support to senior executives by managing schedules, handling correspondence, and performing a variety of tasks to ensure efficient day-to-day operations.
This role requires exceptional organizational skills, discretion, and the ability to work in a fast-paced environment.


Key Responsibilities

Calendar & Schedule... Management:


Manage and coordinate the executive's calendar, scheduling meetings, calls, and appointments.
Prioritize and resolve scheduling conflicts proactively.


Communication:


Act as a point of contact between executives and internal/external stakeholders.
Handle emails, phone calls, and correspondence on behalf of the executive.
Prepare and review communications such as reports, memos, and presentations.


Meeting Preparation:


Organize and prepare for meetings, including gathering agendas, documents, and materials.
Record minutes and follow up on action items.


Travel Coordination:


Arrange complex travel plans, itineraries, and accommodations for domestic and international trips.


Project Support:


Assist in project planning, execution, and monitoring as directed by the executive.
Conduct research, compile data, and prepare reports.


Document Management:


Organize and maintain files, records, and confidential documents.
Handle expense reports, invoices, and administrative paperwork.


Event Coordination:


Plan and coordinate company events, off-site meetings, and other executive activities.


Task Prioritization:


Prioritize multiple tasks and assignments, ensuring timely completion and high-quality results.


Confidentiality:


Maintain discretion and confidentiality in handling sensitive information.


Administrative Support:


Provide general administrative support, including filing, copying, and office supply management.


Qualifications & Requirements


Bachelor’s degree preferred or equivalent experience.
Experience: 3-5+ years of experience supporting C-level executives or senior management.


Skills:


Excellent verbal and written communication skills.
Strong organizational and time-management abilities.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other productivity tools.
Ability to multitask, prioritize, and handle pressure in a fast-paced environment.
Strong attention to detail and problem-solving skills.
Professional discretion and the ability to handle confidential information with integrity.


Key Attributes:


Proactive, self-starter with a “can-do” attitude.
Ability to anticipate needs and act without direct supervision.
Strong interpersonal skills and the ability to build relationships.
Flexible, adaptable, and resourceful.


Working Conditions:


Office-based with occasional remote work flexibility.
May require overtime or travel as needed. more

Job Description


We are seeking a detail-oriented and results-driven Sales Operations Manager to oversee and enhance our sales operations in the fintech industry.
In this role, you will be responsible for streamlining sales processes, analyzing performance metrics, and developing strategies to support our sales team.
You’ll work closely with cross-functional teams to ensure alignment with... company goals and drive operational excellence.


Key Responsibilities


Sales Process Management: Optimize and document sales processes, identify gaps, and implement improvements to ensure efficiency and consistency across the sales team.
Performance Analysis: Track key sales metrics, analyze trends, and provide actionable insights to sales leadership for strategic planning and decision-making.
CRM and Data Management: Maintain and manage CRM systems, ensure data integrity, and train team members on best practices for using CRM tools effectively.
Sales Forecasting and Reporting: Develop accurate sales forecasts and regularly report on performance against targets to ensure alignment with business goals.
Cross-functional Collaboration: Work with marketing, product, and finance teams to align sales strategies with company objectives and improve overall sales effectiveness.
Incentive and Compensation Management: Manage sales incentive programs, commission structures, and performance-based rewards to motivate and retain top talent.
Process Automation and Technology: Identify and implement sales tools and automation to increase efficiency, reduce errors, and improve sales experience.
Onboarding and Training: Develop and manage training programs to onboard new sales team members, ensuring they are equipped with the necessary tools and resources to succeed.
Full support & operational 2IC for the Head of Sales & the wider growth team to field all main inquiries across the network & escalate across our various operational channels.
Provide full Business Intelligence support/requests/data digestion for the Head of Sales.
Provide a primary buffer between the Head of sales and many of the operational challenges in order for him to focus on the growth task at hand.
Provide a key man risk mitigant should the Head of Sales not be available.
Maintain the Red Biller relationship (Only relationship at a senior level) as stated but with key support from the VAS team for all operational / implementation requirements relating to Red Biller.
Raising and following up with the project. Escalation, working with the RMs, meeting with RMs daily. Strategies. Meeting with tech. Dailly trackers.
Review the report and ensure Conveyance payments are made.


Qualifications


Bachelor’s Degree in Business Administration, Marketing, Finance, or a related field (or equivalent experience).
Experience: 3+ years in sales operations, sales management, or a similar role, preferably in fintech, SaaS, or a tech-driven environment.
Technical Skills: Proficiency with CRM software (e.g., Salesforce, HubSpot) and sales analytics tools; familiarity with data visualization platforms (e.g., Tableau, Power BI) is a plus.
Analytical Mindset: Strong data analysis skills with the ability to interpret complex sales data and generate actionable insights.
Project Management: Experience in managing multiple projects and priorities with a results-driven approach.
Interpersonal Skills: Excellent communication and collaboration skills with the ability to work effectively across departments.
Problem-Solving Abilities: Proactive approach to identifying and resolving issues, enhancing sales productivity, and implementing best practices.


Preferred Skills:


Fintech Knowledge: Familiarity with financial products, regulatory requirements, or industry-specific sales processes.
Salesforce Certified: A certification in Salesforce administration or other CRM tools is a plus.
Agile Methodologies: Understanding of agile project management principles to adapt quickly to changing business needs. more

Key Responsibilities


Stay abreast of changes in labor laws, regulations, and compliance requirements in Fintech Industry.
Develop and implement policies and procedures to ensure compliance with local, state, and federal laws.
Collaborate with Compliance and legal teams to create and update company policies and procedures.
Communicate policy changes to employees and ensure understanding... and adherence.
Conduct regular audits to assess HR processes and practices for compliance.
Identify areas of improvement and implement corrective actions.
Provide training to HR staff and employees on compliance related matters.
Ensure awareness of compliance standards throughout the organization.
Lead or support investigations into HR compliance issues.
Implement corrective actions and preventive measures.
Maintain accurate and update records related to HR compliance.
Ensure documentation is readily available for CBN and other regulatory audits.
Prepare and submit reports on compliance metrics and initiatives to CBN.
Communicate findings and recommendations to senior management.
Work closely with legal counsel, HR, and other relevant departments to address compliance challenges.
Getting board resolution passed.
Foster a culture of compliance throughout the organization.
Oversee day-to-day HR operations, ensuring all processes are streamlined and efficient.
Manage employee records and ensure compliance with legal and regulatory requirements.
Supervise payroll, benefits administration, and employee data management.
Develop and implement HR policies and procedures.
Monitor and improve employee satisfaction by addressing HR-related queries and concerns.
Analyze HR metrics and provide insights for strategic decision-making.
Lead and mentor the HR operations team, fostering professional growth.
Collaborate with other HR functions such as recruitment, L&D, and talent management.
Partner with leadership to align HR operations with organizational goals.


Skills and Qualifications Required for this Role


Bachelor's / Master’s Degree in Human Resources, Business Administration, or a related field.
Degree in Law will be an advantage.
Minimum of 10 years of experience in HR compliance roles.
Must have worked in Fintech Companies.
Indepth knowledge of labor laws, regulations, and industry best practices.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to handle sensitive and confidential information with discretion. more

Description

Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing... events.
Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
Managing budgets for expenses like bonuses, marketing, and travel.
Making the company's products and services as attractive to potential customer as possible.
Ensuring adherence to laws, regulations, and policies.

Requirements
Education:

Bachelor’s degree in Agri Business, or Business Administration or related field.
More education and certification may be required.

Experience:

Post NYSC, 2+ Year relevant experience in Agri distribution, FMCG, Pharma or F&B industries.
Experienced Sales Coordinator or Administration function in Agri distribution, FMCG, Pharma or F&B industries.
Excellent communication, sales, and customer service skills.
The ability to multitask, work in a fast-paced environment, and meet deadlines.
Current knowledge of industry trends and regulations.
Good team development and leadership skills.
Good administrative, organizational, and problem-solving skills.
Sales, Presentation and Training skills.
Proficiency with computers, especially MS Office.
Exceptional active listening and verbal and written communication skills. more