SUMMARY
 
A Shift Lead is responsible for managing the operations of a shift and leading the on-shift crew. They must be fully proficient in all Brewista responsibilities, so they can assist a shift where needed. A Shift Lead provides correction, encouragement, guidance, and redirection to the team throughout the shift so the integrity of our values, product, and service are maintained in the... Manager’s absence.
 
A Shift Lead exemplifies our values and culture every day (on or off the clock), and is a reliable, stable leader the team can lean on in stressful situations. The Shift Lead reports to their stand management team.
 
RESPONSIBILITIES AND DUTIES
 
·        Must be proficient in all Brewista duties and skill sets
·        Understands the different levels of business and demands for each day and shift and can lead and direct flow accordingly
·        Is a true master of recipes, secret menu, and all regular processes and procedures; able to answer all questions pertaining to daily operations
·        Can identify and correct flow bottlenecks while working a position.
·        Always does more than what they expect from others
·        Prioritizes the company and the team’s needs above their own- treats everyone fairly; avoids favoritism
·        Can complete and teach all weekly chores, checklists, and shift change duties
·        Deploys crew for the day into positions that will challenge them, give them fair exposure to different roles, and create minimal wait times during peak hours
·        Ensures the team stays productive during the shift through gracious delegation and reminders
·        Takes full responsibility for the operations and energy of the shift: drink quality, customer interaction, speed, music, etc. Makes changes when necessary
·        Tracks and records cash tips and cash drawers
·        Communicates immediately with their management team about relevant developments in personnel, equipment, inventory levels, and operations
·        Assists the management team with the training and development of the crew
·        Is proficient in TouchPoint and with hardware


 
 
 
 
WORK SCHEDULE REQUIREMENTS
 
·        Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)
·        Follows company procedure for communicating time off requests
·        Regularly works weekends and is available to work holidays, if necessary
 
SKILLS AND QUALIFICATIONS
 
·        Can create and maintain genuine, uplifting interactions
·        Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
·        Can work outside for prolonged periods, regardless of weather conditions.
·        Can lift up to 50lbs
·        Can work on their feet for hours at a time
·        Can climb a ladder and use a stepladder
·        Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
·        Can safely walk in between and around cars in the drive thru line
·        Can safely use a utility knife
·        Can quickly and cleanly operate any position in the stand during peak hours
·        Can maintain awareness of the shift’s operations while working a position
·        Can assertively and graciously confront their team to address operational, procedural, or cultural issues
·        Can adapt to problems and implement solutions during stressful situations
 more

Base pay starts at $52,000 annually.
OTHER PAY: Quarterly bonus program

7 Brew is so much more than just a coffee stand. It’s the concept of cultivating kindness and joy with every drink – through our service, speed, quality, energy and atmosphere. It’s contagious and it’s changing the drive-thru coffee industry. We're always looking for go-getters with a love of coffee and people. Ready to... apply?

The 7Venture Stand Manager assumes full responsibility for their location’s growth, profitable operation and the preservation of 7 Brew’s culture, mission statement, and values. The Stand Manager is the leader of their crew and maintains genuine connections with them and the unique nuances of business at their stand(s).  
 
In addition to scheduled shifts, the Stand Manager is expected to coach, train, perform admin duties, and oversee operations. The Stand Manager reports to their District Manager. 

 
RESPONSIBILITIES AND DUTIES
 
- Must become proficient in all Brewista and Shift Lead duties and skill sets
- Maintains excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
- Provides regular feedback to each team member on strengths and areas of growth
- Works with their crew’s needs and availability to create a weekly shift schedule, maintaining budgeted cost of labor while ensuring quick wait times and short lines
- Tracks and orders necessary inventory, small wares, parts, and equipment, while maintaining a low cost of goods sold through eliminating waste and accurate counting
- Ensures appropriate cash handling, deposits, and change for their stand
- Works in a self-sufficient manner and involves the district coach, when the situation requires.
- Ensure crew is knowledgeable and meeting all health and safety requirements. 
- Is always developing new leaders to step into future roles.
- Promptly implements and communicates directives from upper management
- Thoughtfully delegates tasks to their leadership team and Brewistas to facilitate efficiency and appropriate development
- Responsible for hiring, firing and disciplinary actions related to the shift leads and baristas.

 
SKILLS AND QUALIFICATIONS
 
- Can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time
- Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
- Can work outside for prolonged periods, regardless of weather conditions
- Can lift up to 50lbs
- Can stand comfortably for hours at a time
- Can climb a ladder and use a stepladder
- Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
- Can safely walk in between and around cars in the drive thru line
- Can quickly and cleanly operate any position in the stand during peak hours
- Can maintain awareness of the shift’s operations while working a position
- Can assertively and graciously confront their coworkers to address operational, procedural, or cultural issues
- Can adapt to problems and implement solutions during stressful situations
- Effectively manages multiple projects and deadlines
- Can effectively lead and direct multiple personality types under pressure
- Has proven leadership abilities in a fast-paced environment with 40+ team members
- Familiar with Microsoft Office Suite and Email
- Must be able to pass a criminal background check
- Must have and keep a valid driver’s license


 
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