About

I am a Deputy Registrar Academic Affairs, looking for a similar position or quality assurance position.

Skills

  • Quality Assurance
    6
  • Team management and leadership
    8
  • Administration
    9
  • English and Kiswahili
    10
  • Spanish
    1

Experience

Wambui Kaniu

Education
  • How to manage Quality in Higher Education

Wambui Kaniu

Work experience
  • Develop an effective student information system that improve the tracking of student progress by 100% and the management of student records by 98% by creating a student database using Microsoft Excel, Google Sheets and Student Management System.
  • Track and analyze metrics to provide actionable recommendations to senior management to improve the university admissions process.
  • Respond to student complaints and inquiries in a timely and efficient manner, limiting the backlog of complaints to a maximum of 7 days. This has increased student satisfaction and loyalty.
  • Established partnerships and collaborations with key stakeholders such as employers, alumni, and parents to guarantee the advancement and success of students.
  • Manage and monitor the academic and non-academic activities of over 1000 students.
  • Developed and implemented Data Protection policies, procedures and staff training.

Wambui Kaniu

Work experience
  • January, 2019 - February, 2021
  • Fulltime
  • Established the Human Resources department for the growing company to support over 200 employees in Kenya and 100 employees internationally, by defining the mission, strategy and scope of work for the department, and hiring employees to execute the projects.
  • Created a People Operations structure, which included the formulation and implementation of HR policies, which resulted in a decrease of 25% in company turnover.
  • Addressed employees concerns and implemented a staff welfare and team-building activities plan, which increased productivity by 45%.
  • Managed the performance of 12 project managers by developing a performance management system that measured individual and team performance and enabled the organization to identify 12 top performing managers to help drive the organization's new strategic direction.

Wambui Kaniu

Education
  • January, 2013 - December, 2015
  • Fulltime

Wambui Kaniu

Work experience
  • September, 2012 - December, 2018
  • Fulltime
  • Streamlined student record management process, resulting in an efficiency increase of 25%.
  • Responded to inquiries from over 1,000 current and prospective students within established service standards.
  • Maintaining Student Records for over 1,000 students by ensuring that all student records are up to date and accurate. The accuracy of student records helps the university sustain the integrity of its data and ensures that all students receive the correct services and benefits.
  • Managed administrative logistics of events planning, event booking, and event promotions such as graduation ceremonies and other special events.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

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