About

I am a qualified professional logistics and supply chain management officer

Skills

  • Marketing
    9
  • Teamwork
    9
  • 9
  • English Kiswahili
    9

Experience

VINCENT KEBIRA

Work experience
  • Customer Management: Handle all incoming or outgoing customer
  • communication
  • Customer Retention: Provided customers with technical support using the company products.
  • Market Analysis: Actively drive market analysis initiatives to identify key trends in the market
  • Support Sales: Identify and assess customers' needs and share this feedback with the sales team for action
  • Operational Excellence: Support the Customer Service Supervisor to create and roll out customersatisfaction surveys to identify what’s working, the gaps and the areas of improvement with an aim to drive high levels of customer engagement and retention

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