About

Hardworking and adaptable professional with 10+ years of combined experience in business management, cleaning services, freelance creative work, and customer service. Skilled in leadership, operations management, client relations, and digital marketing. Entrepreneurial background as owner/operator of cleaning and e-commerce businesses, complemented by strong freelance expertise in writing, graphic design, and administrative services. Recognized for resourcefulness, initiative, and ability to manage diverse responsibilities effectively. Willing to relocate to: Utica, OH - Hebron, OH - Heath, OH

Skills

  • Communication
    8
  • Teamwork
    8
  • Problem-Solving
    10
  • Creativity
    10
  • Leadership
    7
  • Digital art
    7
  • Digital Advertising and social media management
    5
  • Call center and Customer Service
    10
  • Data Entry
    8
  • Wordpress Website Design And Management
    5
  • Leadership & Project Management
    7
  • Restaurants cashiers
    10
  • Excellent Teaching Skills/cleaning skills
    6
  • Recruiting
    6
  • Computer Skills
    9
  • Excellent communication and interpersonal skills
    10
  • Computer literacy both Excell and word office
    6
  • Social Media
    7
  • Digital and Affiliate Marketing.
    5
  • Search Engine Optimization (SEO)
    6
  • Online Publishing/Blogging
    6
  • economics and finance
    4
  • E-Commerce & Online Business Setup
    7
  • copywriting Consultant |Creative Writer
    10
  • Copy Editing and Speech Writing
    5
  • copywriting
    7
  • sales and marketing skills
    7
  • Secretary and Administration
    8
  • Retail
    6
  • Team leadership/Facilitation/Conflict resolution
    7
  • English
    10
  • German
    3

Experience

Victoria Burns

Education

Victoria Burns

Work experience
  • part time Cleaning Technician & Consultant | The Clean Team & Independent |  at   the clean team inc
  • February, 2022 - November, 2024
  • Fulltime
  • Cleaning Technician & Consultant
  • The Clean Team & Independent
  • Hebron, OH
  • 2022 – 2024
  • Performed warehouse cleaning under subcontract for Hendrickson facilities.
  • Maintained strict hygiene and safety standards while managing supplies and workflows.
  • Developed and implemented improved cleaning protocols for efficiency.
  • Coordinated with clients and supervisors to resolve service issues promptly.

Victoria Burns

Work experience
  • Freelancer | Newark, OH | 2020 – Present at   Self
  • Provide diverse freelance services including writing, graphic design, data entry, transcription, SEO, business consulting, and e-commerce management.
  • Produced high-quality content for websites, blogs, and marketing campaigns.
  • Optimized client websites using SEO strategies and keyword research.
  • Managed e-commerce operations, digital art sales, and affiliate marketing campaigns.
  • Delivered consistent, deadline-driven results for clients across industries.

Victoria Burns

Work experience
  • January, 2019 - January, 2022
  • Fulltime
  • Built and managed residential/commercial cleaning business.
  • Provided personalized services including eco-friendly cleaning and carpet care.
  • Cultivated strong client relationships and upsold specialized services.
  • Handled scheduling, inventory, client communications, and quality assurance.

Victoria Burns

Work experience
  • Supervised housekeeping team of 8; assigned tasks, inspected rooms, and trained staff.
  • Coordinated with other departments to ensure guest satisfaction and operational efficiency.
  • Managed supply inventory and contributed to budget planning.

Victoria Burns

Work experience
  • Additional Roles in Hospitality & Food Service | 2010 – 2020 Server/Waiter at Outback Steakhouse, Skyline Chili, and other establishments; Crew Member at Noodles & Company; Sandwich Artist at Subway. at   various restaurants
  • Additional Roles in Hospitality & Food Service
  • 2010 – 2020
  • Server/Waiter at Outback Steakhouse, Skyline Chili, and other establishments; Crew Member at Noodles & Company; Sandwich Artist at Subway.
  • Delivered strong customer service, upselling, and cash-handling experience while thriving in fast-paced environments.