About

Professional Summary A results-driven and dynamic professional with extensive experience across administrative, financial, and sales roles. Demonstrated ability to lead and adapt in diverse industries, from government administration to retail and banking. A passionate lifelong learner, recently pursuing a Level 7 Diploma in Strategic Management and Leadership, showcasing an unyielding commitment to growth and excellence. Proven track record of excelling in challenging environments, such as becoming the first female sales representative at INA in Istria and successfully balancing leadership, customer relations, and operational efficiency. Skilled in administration, problem-solving, and fostering trust through transparency and hospitality. Highly proficient in English, with strong digital literacy and a proactive, detail-oriented approach to tasks. Dedicated to delivering exceptional service and empowering those around me. Driven to leverage my diverse skills to contribute to innovative and people-focused organizations.

Skills

  • 1. Human Resources & Recruitment
    8
  • 2. Financial & Accounting Management
    9
  • 3. Administrative Management & Legal Compliance
    9
  • 4. Sales & Customer Relationship Management
    10
  • 5. Operations & Office Management
    10
  • 6. Technology Proficiency-Microsoft Office
    10
  • 7. Legal and Compliance Affairs
    8
  • English
    9
  • French
    4
  • Italian
    3

Experience

Vedrana Kramar

Education
  • November, 2022 - November, 2024
  • Fulltime

Vedrana Kramar

Work experience
  • November, 2022 - December, 2024
  • Fulltime
  • Responsibilities:
  • Processed requests for vehicle registration, ownership changes, driver's licenses, and weapons certifications
  • Maintained records for drivers, vehicles, and weapons compliance
  • Performed data entry, updates, and corrections in information systems
  • Responded to public inquiries and ensured accurate documentation
  • Accomplishments:
  • Delivered efficient, timely service, enhancing public trust
  • Streamlined record-keeping processes, improving operational accuracy

Vedrana Kramar

Work experience
  • Responsibilities:
  • Resolved invoice complaints and explained charges for garbage removal services
  • Managed data changes, receivables write-offs, and debt collection processes
  • Ensured compliance with legal and financial regulations
  • Accomplishments:
  • Improved customer satisfaction by efficiently handling disputes
  • Ensured accurate financial records and legal compliance in debt recovery

Vedrana Kramar

Work experience
  • Responsibilities:
  • Coordinated recruitment processes, including sourcing, interviewing, and onboarding candidates
  • Managed communication between candidates and hiring managers, ensuring a smooth recruitment flow
  • Translated documents and facilitated communication between English and local languages, ensuring clear and accurate messaging
  • Assisted in resume screening, and candidate evaluations
  • Maintained recruitment records and provided administrative support to the HR team
  • Accomplishments:
  • Successfully coordinated and filled multiple positions, ensuring the best fit for clients and candidates
  • Earned recognition for being professional, punctual, and self-motivated
  • Received positive endorsements from past clients: “It is great to work with Vedrana, she is very professional and punctual on her tasks. Self-motivated and very honest person. Looking forward to continuing to work with you on a long-term basis.”

Vedrana Kramar

Work experience
  • Responsibilities:
  • Entered invoices, matched purchase orders, and processed payments via Qiqo program
  • Prepared monthly salaries, submitted JOPPD forms, and handled employee records
  • Managed office supplies and supported departments with salary-related issues
  • Accomplishments:
  • Ensured timely payroll processing and accurate financial documentation
  • Streamlined administrative tasks, improving efficiency across departments

Vedrana Kramar

Work experience
  • Responsibilities:
  • Entered daily bank statements and managed data for ranking lists
  • Reported on customer debts and handled vendor correspondence
  • Managed retail center operations and controlled daily calculations
  • Accomplishments:
  • Ensured timely and accurate financial reporting, supporting efficient business operations

Vedrana Kramar

Work experience
  • Responsibilities:
  • Received, controlled, and issued cash, securities, and other valuables
  • Managed cash registers and vault operations, ensuring accurate records and budget settlements
  • Accomplishments:
  • Ensured precise handling of financial transactions, maintaining trust and operational integrity

Vedrana Kramar

Work experience
  • October, 2011 - January, 2016
  • Fulltime
  • Responsibilities:
  • selling and promoting products
  • Maintainance of station ,cleanliness and ensured excellent customer service
  • Accomplishments:
  • Earned recognition as a customer and colleague favorite in a male-dominated workplace
  • Built trust and loyalty in a reserved local community through exceptional service

Vedrana Kramar

Work experience
  • Responsibilities:
  • Verified invoices against purchase orders and entered data into accounting systems with speed and precision
  • Managed cash payments and conducted daily reconciliations of retail statements
  • Processed credit card transactions through terminal systems
  • Accomplishments:
  • Maintained accuracy and compliance in financial records, supporting operational efficiency
  • Enhanced transaction processing speed, minimizing errors and delays

Vedrana Kramar

Education

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