About

7+ years in IT Management Planning and Prioritizing Communication. Building good working relationships with people at all levels Decision-making Deligation Problem-solving Leadership Crisis management ITIL/COBIT, Help Desk, Service Desk Budgeting management of technical projects and team tasks Load balancing (NLB) Clustering (High Load, High-Availability) Administration Windows Server OS family Virtualization, Citrix, VMware, VDI, Hyper-V WSUS Supporting Active Directory based corporative network, (Group Policy, Groups Management\Permission Management, Soft deploying, Domain Trusts, NTP , LDAP\LDAPS, DFS and DFSR, Configuring Flexible single-master operations (FSMO) roles) Windows Routing and Remote Access service (RRAS) basic skill in OOP Powershell scripting TCP/IP Network Troubleshooting, DNS, DHCP, WINS Fibre Channel, SAN/NAS , RAID Backup Software (Commvault Simpana, Symantec, HP Data Protector, MS DPM) knowledge of PC's and servers hardware part, office equipment MS SQL Server, Installation and configuration of DB server MS Terminal Services\ Remote Desktop Services

Skills

  • Русский
    10
  • Українська
    10
  • Английский
    6

Experience

Vadym Cherpak

Work experience
  • Managing and Organization day to day team work of about 35 people in different divisions at 3 locations across Kyiv. (System Administrators, Support engineers, Project managers, back office specialists, etc.)
  • Ensuring strategic capacity planning
  • Managing all the IT department, including directly supervising some employees, hiring certain members, and handling employee concerns and performance
  • Makes decisions regarding resource alignment and prioritization (people resources, funding, project criticality) and communicates rationale back to the business
  • Budgeting and planning
  • Manage strategic IT projects
  • Achievements and projects:
  • Implementation and building service culture in IT department.
  • Calculation the cost of IT services and its allocation (Service model)
  • Transfer all virtual infrastructure into vSAN technology
  • Consolidation of 6 Active Directory with migration to Cloud platforms/ Migration 1800 users to MS Office 365.
  • Implementation and training employees for Office365 products
  • Implementation the Task Management System in IT
  • Transfer of 1000 company employees to remote work
  • Audit of commercial software, reducing costs and replacement it with free alternatives.
  • Transfer On-premise services to agile cloud subscription models
  • IT Security audit
  • Providing support for processes and employees relocation as part of the Transformation in company
  • Automating temperature screening at 3 locations across Kyiv as part of a Covid19 prevention plan

Vadym Cherpak

Work experience
  • September, 2015 - August, 2017
  • Fulltime
  • Negotiating with clients.
  • SLA control. Knowledge transfer.
  • analysis and the control of KPI indicators
  • Responsible for ensuring all Incidents and requests get resolved by proper support team and that project work is completed and targets achieved. Support of consistent ITIL process.- Infrastructure and applications life-cycle.
  • Managing of the annual investment budget and annual operational budget of IT department
  • Management (and participation) of small and medium projects. Resource in medium and large projects.
  • Carrying out of IT tenders.
  • Choice suppliers of the computer facilities , agreement of support contracts, contracts delivery of the computer, network and server equipment.
  • Choice and purchasing of the necessary software, licenses for maintenance of functioning applications
  • Vendor management.
  • Management, planning, hiring of the personnel for IT division, carrying out of reorganization division according to requirements of business,
  • Organize and participation in electro supply reorganization works at Data Center and maintenance of uninterrupted power supply of office and server premises
  • Development and implementation of IT procedures, policies and standards, development procedures for users support services interaction, granting of access rights to users to information systems and resources, security policies, Change Management.
  • Building of private "cloud" services
  • Achievements and projects:
  • Consolidation of all IT specialist in one departments from the holding companies.
  • Network and Infrastructure IT audit
  • Modernization distributed Wi-Fi network over all company locations

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