About

Experienced Healthcare Administration professional with 7+ years optimizing operations, scheduling workflows, and coordinating cross-functional teams. Demonstrated ability to manage multi-department projects, streamline communication, and support detailed logistical efforts using Microsoft Office Suite. Proven track record in ensuring precision and efficiency in high-volume, fast-paced environments.

Skills

  • Administration
  • Data Science
  • Healthcare
  • Human Resources
  • Management
  • Office management
  • Procurement
  • Product management
  • Project Management
  • Supply Chain
  • System administration
  • DevOps
  • QA

Experience

Tessa Jones

Work experience
  • October, 2023 - December, 2024
  • Fulltime
  • Streamlined operational workflows and resource allocation systems, leading cross-functional teams to optimize daily productivity using platforms: CRM, EMR’s, Telehealth, data tools, etc.
  • Enhanced departmental efficiency for over 100 employees with clinics and providers.
  • Managed customer relationships with detail on team interactions and methods of engagement.
  • Collaborated with human resources on recruitment and new profile efforts to attract qualified candidates for open positions.

Tessa Jones

Work experience
  • October, 2022 - October, 2023
  • Fulltime
  • Prepared and organized patient information for efficient access by healthcare providers.
  • Completing and validating accuracy for seamless communication between providers, patients, vendors.
  • Created high-quality documents for the physicians and updates to the patient’s records while maintaining HIPAA compliance.

Tessa Jones

Education
  • Emphasis in medical billing/coding and claims

Tessa Jones

Work experience
  • Spearheaded operational excellence in cold-start optometry clinic along line with Owner/Doctor at launch establishing robust administrative foundations
  • Managed daily office operations and provided support to executives and workflow. (insurance verification, claims specialist, scheduling, payment and beneftis posting)
  • Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency.
  • Analyzed data from various sources to identify areas for improvement in office productivity.

Tessa Jones

Education
  • Emphasis in Health administration