About

I am a certified Customer Service Professional and a Chartered Post graduate Diploma in Customer Relationship Management with Chartered Institute of Customer Relationship Management, I have excellent managerial, interpersonal and communication skills, I am a formidable team player, I value integrity, professionalism and respect for diversity, I give prompt attention to daily given tasks, am hardworking, dedicated, trustworthy and honest, detailed oriented, seeing the big picture, I have excellent data skills, presentation skills, design and strategy skills, highly analytical and Customer savvy, a goal achiever, solution provider and problem solver, I am self-directed, resourceful and enthusiastic, I prioritize organizational goals over personal interests and discharge every assigned responsibility with due diligence.

Skills

  • Digital Marketing
    8
  • Data Analysis
    9
  •  Excellent report writing and presentation skills
    9
  • Good Customer Service Skills
    10
  • sales and marketing
    8
  • Computer Skills
    8

Experience

Terhemen Philip Mbakaan

Work experience
  • Manage and Supervise front office employees and Restaurant staff, monitor their day to day activities for accuracy and timely Performance, attend to guests, answer guests queries and complaints among others.
 

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