About

Dynamic Operations and SHEQ, Enterprise Risk Specialist and Business Developer with over 8 years of extensive experience in Risk and SHEQ Management, operations management, business development, quality assurance, project management, and change management. Proven track record of leveraging sales and marketing tools such as Mattermost, Odoo, Calendly, Whereby, Jira, and Excel to drive business growth and operational efficiency. Exceptional ability to manage complex projects, lead high-performing teams, and implement strategic initiatives that enhance productivity and profitability through Risk management and mitigation strategies.

Skills

  • Production Operations Management
    10
  • Operational Efficiency Improvement
    10
  • Enterprise Risk Management (ERM)
    10
  • Compliance Risk Management
    10
  • Health
    10
  • Safety & Environmental Audits
    10
  • ISO 9001 Quality Management
    10
  • Partnership and stakeholder management
    10
  • Leadership & Project Management
    10
  • English
    10
  • Bemba and Nyanja
    10

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Experience

SYDNEY KALASA

Work experience
  • (1) Designed, developed, and contextualized training curricula, learning materials, facilitator guides, participant manuals, and assessment tools for entrepreneurs, SMEs, and community-based organizations.
  • (2) Conducted training needs assessments to identify knowledge and skills gaps and developed targeted learning interventions.
  • (3) Facilitated in-person and virtual training sessions for entrepreneurs, youth groups, business owners, and community stakeholders using adult-learning methodologies.
  • (4) Delivered training in areas including entrepreneurship, business development, leadership, financial literacy, organizational management, risk management, governance, and personal development.
  • (5) Coordinated learning activities, workshops, mentoring sessions, and capacity-building programs for diverse audiences.
  • (6) Applied interactive facilitation techniques including group discussions, case studies, practical exercises, role plays, and action-learning methodologies to enhance knowledge retention.
  • (7) Evaluated learner performance through pre- and post-training assessments and prepared training effectiveness reports and recommendations.
  • (8) Collaborated with subject-matter experts and program teams to customize training content to local and organizational contexts.
  • (9) Managed training logistics, participant engagement, registration processes, and post-training follow-up activities.
  • (10) Provided coaching and mentorship support to programme participants, helping them translate learning into practical results.
  • (11) Utilized digital learning platforms, Microsoft Office Suite, virtual collaboration tools, and e-learning systems for training delivery and participant monitoring.

SYDNEY KALASA

Education
  • Doing the final semester

SYDNEY KALASA

Work experience
  • Key Responsibilities & Achievements
  • (1) Lead the development and implementation of enterprise-wide risk management, compliance, and SHEQ strategies aligned with organizational objectives and regulatory requirements.
  • (2) Direct the continuous improvement of SHEQ and Enterprise Risk Management (ERM) frameworks to support sustainable business growth and operational resilience.
  • (3) Develop, implement, and maintain Integrated Management Systems (IMS) in accordance with ISO 9001, ISO 14001, ISO 45001, and ISO 31000 standards.
  • (4) Oversee enterprise-wide risk identification, assessment, mitigation, monitoring, and reporting processes to ensure effective management of strategic, operational, compliance, and emerging risks.
  • (5) Develop and manage compliance monitoring programs, ensuring adherence to regulatory requirements, industry standards, and internal policies.
  • (6) Advise executive management and the Board Audit & Risk Committee on key risk exposures, risk appetite, governance frameworks, and mitigation strategies.
  • (7) Conduct regulatory horizon scanning and provide timely recommendations to update policies, procedures, and controls in response to changing regulatory landscapes.
  • (8) Collaborate with senior management and departmental heads to foster a strong risk-aware and compliance-driven organizational culture.
  • (9) Monitore the effectiveness of internal controls, policies, and operational processes, implementing corrective actions and continuous improvement initiatives where necessary.
  • (10) Manage relationships with regulatory authorities, industry bodies, external auditors, certification agencies, and legal advisors to ensure regulatory compliance and good corporate governance.
  • (11) Prepare and submit statutory, regulatory, and compliance reports to relevant authorities and stakeholders.
  • (12) Lead internal and external audits, compliance reviews, surveillance audits, and certification assessments, ensuring successful outcomes and adherence to standards.
  • (13) Design and deliver risk management, compliance, health, safety, environmental, and quality training programs to strengthen organizational capability and awareness.

SYDNEY KALASA

Education

SYDNEY KALASA

Work experience
  • (1) Mentor and coach entrepreneurs in validating business ideas, developing sustainable business models, and implementing growth strategies.
  • (2) Guide entrepreneurs in business plan development, financial planning, market analysis, and enterprise sustainability.
  • (3) Review participant business plans and provided technical feedback through online learning platforms and live mentoring sessions.
  • (3) Facilitate entrepreneurial learning sessions focused on innovation, leadership, business ethics, and value-driven enterprise development.
  • (4) Support vulnerable and emerging entrepreneurs in developing livelihood opportunities and strengthening business management skills.

SYDNEY KALASA

Work experience
  • (1) Identified and developed new business opportunities, strategic partnerships, and market expansion initiatives to drive revenue growth and strengthen the company's market position.
  • (2) Led the implementation of regional trade marketing and activation initiatives, ensuring alignment with corporate strategies and local market dynamics.
  • (3) Collaborated with the central marketing team to localize national campaigns, maximizing their effectiveness and impact within regional markets.
  • (4) Developed and executed regional marketing plans, including promotional campaigns, activations, and brand visibility initiatives to drive customer engagement and sales growth.
  • (5) Managed the distribution, deployment, and maintenance of marketing materials and promotional assets across the assigned region.
  • (6) Conducted market intelligence and competitive analysis by monitoring product performance, pricing trends, media activities, and competitor strategies, providing actionable insights through ITOS and other reporting methodologies.
  • (7) Evaluated the effectiveness of marketing activations and promotional campaigns, utilizing data-driven insights to optimize future initiatives and improve return on investment.
  • (8) Managed relationships with regional vendors and suppliers, ensuring the efficient delivery of promotional materials, events, and marketing support services.
  • (9) Ensured vendor compliance with agreed timelines, quality standards, and service level expectations for all trade marketing and activation activities.
  • (10) Developed and recommended strategic action plans to enhance market penetration, increase brand competitiveness, and support sustainable business growth.
  • (11) Oversaw the distribution and utilization of promotional assets across the region, ensuring timely delivery, proper deployment, and accountability of marketing resources.
  • (12) Monitored and reported on regional market trends, customer preferences, and business opportunities to support informed decision-making and strategic planning.

SYDNEY KALASA

Work experience
  • Key Responsibilities & Achievements
  • (1) Led end-to-end operations of a fruit processing, juice, and beverages manufacturing plant, managing over 250 employees and ensuring efficient production, quality assurance, and regulatory compliance.
  • (2) Improved operational efficiency by 20% and reduced production waste by 15% through the implementation of lean manufacturing and continuous improvement initiatives.
  • (3) Reduced operational costs by 10% and enhanced product quality by 25% through process optimization, resource management, and performance monitoring.
  • (4) Maintained HACCP and ISO 22000 certifications by developing and enforcing food safety, quality assurance, health, safety, and environmental management systems.
  • (5) Managed plant resources and assets, including manpower, vehicles, fuel consumption, raw materials, inventory, and equipment maintenance to maximize productivity and minimize downtime.
  • (6) Developed and executed sales and business growth strategies, strengthening customer relationships, identifying new market opportunities, and driving revenue growth.
  • (7) Oversaw occupational health, safety, and environmental compliance, conducting risk assessments, safety audits, environmental impact assessments, and implementing workplace wellness programs.
  • (8) Directed capital and operational projects, ensuring delivery within scope, budget, and timelines while aligning outcomes with organizational strategic objectives.
  • (9) Enhanced equipment reliability and production continuity through proactive maintenance planning, reducing downtime and improving overall plant performance.
  • (10) strategic leadership and team development, conducting performance evaluations, mentoring staff, resolving personnel issues, and fostering a high-performance culture focused on accountability and continuous improvement.

SYDNEY KALASA

Education
  • January, 2016 - December, 2018
  • Fulltime

SYDNEY KALASA

Work experience
  • Key Achievements & Responsibilities (Quality Assurance and Production Management)
  • (1) Reduced production downtime by 20% through effective maintenance planning, process optimization, and proactive equipment management.
  • (2) Improved quality control efficiency by 15% by introducing advanced testing methodologies and conducting routine inspections on raw materials, in-process products, and finished goods.
  • (3) Increased production efficiency by 18% by identifying product, process, and production issues, implementing corrective actions, and streamlining quality assurance processes.
  • (4) Achieved a 98% compliance rate with industry and regulatory standards through rigorous quality audits, detailed record management, and continuous improvement initiatives.
  • (5) Enhanced customer satisfaction by 25% by identifying training needs, developing staff competencies, and ensuring consistent adherence to quality standards and procedures.
  • (6) Reduced production costs by 10% through data-driven quality analysis, trend monitoring, and the identification and elimination of process inefficiencies.
  • (7) Maintained full compliance with food safety, quality, and regulatory requirements, ensuring all products met applicable industry specifications and safety standards.
  • (8) Established robust quality management systems, overseeing inspections, audits, testing, documentation, reporting, and corrective action implementation to support operational excellence.
  • (9) Analyzed and reported quality performance metrics, enabling informed decision-making and driving continuous process and product improvement initiatives.
  • (10) Promoted a culture of quality and continuous improvement by training employees, strengthening quality awareness, and ensuring adherence to operational and compliance requirements.

SYDNEY KALASA

Work experience
  • January, 2010 - October, 2015
  • Fulltime
  • Key Achievements & Responsibilities (Project Coordination and Construction Management)
  • (1) Successfully managed project schedules and deliverables, developing detailed timelines and milestones that reduced project delays by up to 20% and ensured on-time completion.
  • (2) Coordinated multidisciplinary teams, including architects, engineers, subcontractors, suppliers, and clients, to ensure seamless project execution and effective stakeholder engagement.
  • (3) Monitored project performance and progress, providing regular status reports and updates to senior management to support informed decision-making.
  • (4) Improved resource allocation and site productivity by 25% through effective coordination of material procurement, equipment deployment, and logistics management.
  • (5) Conducted regular site inspections, risk assessments, and compliance reviews, achieving a 95%+ safety compliance rate and significantly reducing workplace incidents and operational risks.
  • (6) Ensured adherence to occupational health, safety, and environmental regulations, maintaining safe working conditions and compliance with statutory requirements.
  • (7) Managed project documentation and administration, organizing meetings, maintaining accurate records, preparing technical reports, and facilitating effective communication among stakeholders.
  • (8) Supported budgeting, cost control, and financial planning activities, implementing efficiency measures that reduced project expenses by 10-15% while maintaining quality and project objectives.
  • (9) Identified and mitigated project risks proactively, ensuring minimal disruptions to project schedules, budgets, and operational performance.
  • (10) Contributed to successful project delivery within scope, budget, and timeline, supporting organizational objectives and enhancing client satisfaction through efficient project execution.

SYDNEY KALASA

Education

SYDNEY KALASA

Education

SYDNEY KALASA

Work experience
  • Key Achievements & Responsibilities (Production/Operations Supervisor)
  • (1) Achieved and consistently maintained departmental, plant, and organizational targets for safety, quality, production efficiency, and operational performance.
  • (2) Increased productivity by streamlining production processes and eliminating operational bottlenecks, resulting in improved throughput and resource utilization.
  • (3) Led and supervised production teams, ensuring optimal workforce performance, adherence to operational standards, and achievement of daily production targets.
  • (4) Managed workforce planning and scheduling, including shift allocation, attendance monitoring, overtime management, and payroll time tracking to ensure labor efficiency and cost control.
  • (5) Implemented Lean Manufacturing and 5S practices, ensuring workstations were organized, safe, efficient, and aligned with continuous improvement objectives.
  • (6) Reduced operational downtime through proactive problem-solving, preventive maintenance coordination, and rapid response to production challenges.
  • (7) Empowered employees to independently identify and resolve production line issues, fostering accountability, teamwork, and a culture of continuous improvement.
  • (8) Monitored key performance indicators (KPIs) including production output, efficiency, waste levels, downtime, quality metrics, and labor productivity to drive performance improvements.
  • (9) Ensured strict compliance with health, safety, environmental, and quality standards, maintaining a safe and productive working environment.
  • (10) Conducted regular performance reviews, coaching, and on-the-job training, enhancing employee skills, productivity, and overall team engagement.
  • (11) Collaborated with maintenance, quality assurance, procurement, and logistics teams to ensure uninterrupted production operations and timely delivery of products.
  • (12) Optimized resource utilization, including labor, materials, machinery, and utilities, resulting in reduced operational costs and improved operational efficiency.
  • (13) Investigated production variances and quality issues, implementing corrective and preventive actions to improve product consistency and customer satisfaction.

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