"Susan is dependable, honest, and really comes through when others bail out. Her steadfastness has made her one of few people that I trust with private matters and also with important tasks. We have worked together since 2015 or so, with many different tasks, such as organizing a 2000 attendee festival, I have made purchases from her for other events, and we coordinate gatherings of 40-70 people from time to time. When I have made purchases from her, she will calmly lay out all my options and explore quality, durability, timing and pricing factors, so I can make an informed decision. I know she stands by her sales and will intervene if needed. When I tried to buy some of the mead directly from her, she gently gave me a list of local providers who are selling it. She doesn't cut corners and I respect that. She does things right and takes excellent care of those around her. 10 out of 10. "