Steve Njoroge

Connections 5

st***ge@gmail.com

Skills

Management
Microsoft Office
Typing Skills
Customer service
Microsoft Word
English
Excel
Office management
Accounting
Finance

Experience

Steve Njoroge

Work experience

Accounts/Stores Officer at Starling Bird Resort

September, 2021 - December, 2021
Fulltime

Financial reporting and auditing
Manage revenues received and dispersed including accounts receivables, accounts payables, payroll, audit, etc. and generate daily revenue reports and send to the Operations Manager with copy to the Directors.
Cash handling functions for the hotel and reconciliation of all cash collected at the Front Desk based on food sales and sales from other departments like swimming and accommodation etc.
Ensure timely processing and accuracy of guest bills
Prepare and submit daily revenue reports to the manager with copy to the Directors.
Prepare and submit monthly, quarterly and annual financial reports that clearly
show revenues generated, expenditures incurred
Make recommendations for improving cost controls in all departments and help
them to develop and implement measurable cost controls
Recommend and implement procurement policies that will ensure competitive
prices for all purchases including supplier contracts
Lead the process of menu costing for ala carte, banquets and all events to ensure
value for money and appropriate pricing.
Monitor food production cost and ensure it remains below 30% across the board ∙
Work with the Operations Manager to develop annual, quarterly, monthly and daily
financial projections for the hotel
Daily sales reconciliations from the different sources including comparing F&B sales
to orders/vouchers generated by waiting staff
Ensure proper tracking of complimentary meals and/or accommodation and include
this in daily and monthly reports
Ensure all departments use departmental requisition books assigned to them for
anything required from the store or to be purchased and that these are approved
by the manager before issuing.
Manage the hotel petty cash by ensuring any amount issued out is accompanied
by a signed petty cash voucher and that it is accounted for with receipts or break
down of how it was used.
Stores, inventory and asset management
With support from the Operations Manager, set re-order levels for all items to ensure smooth and uninterrupted operations and guest services.
Ensure goods supplied by suppliers are received in the presence of not less than two other people to curtail possibility of collusion with suppliers.
Ensure quality of items being received is not compromised by rejecting any damaged goods
Ensure the store is well organized with proper labelling of items, and that it’s kept clean at all times ∙ Ensure the store is kept under lock and key at all times and ensure no unauthorized persons have access.
Compile purchase requests from all departments and provide a weekly purchases list to the Operations Manager for approval.
Closely monitor expiry dates of items in the store and issue stocks on first in first out basis.
Develop a policy for disposing of any expired items
Monitor stock movement to ensure operating capital is not unnecessarily tied up in slow moving item

Steve Njoroge

Work experience

Accounts Receivable at Hennessis Hotel

February, 2020 - August, 2020
Fulltime

Setting up the terms and conditions of the receivables and payable balances
Dealing with internal queries about payments, ensuring customers pay on time
and negotiating re-payments plan
Ensure debts are paid on timely manner
Maintain accurate records of all chasing activity
Ensure that all transactions are compliant with the Hotel’s policies and
regulations
Provide accurate advice on billing queries
Send out monthly client statements/letters as may be agreed from time to time
Other duties as delegated from time to time by the Financial Controller or any other person designed in their absence

Steve Njoroge

Work experience

Credit officer (Intern) at Laico Regency

November, 2018 - January, 2020
Fulltime

Chase overdue invoices by telephone, email & letter within agreed timescales
Maintain accurate records of all chasing activity
Regularly making contact with customers to ensure all relevant debts are managed as necessary
Identify changes in payment patterns and propose action to avert indebtedness
Handle disputed bills and negotiates to bring payment within the agreed terms
Assist in the setting up of the credit control system
Provide accurate advice on billing queries