Sophiah Kemunto Momanyi

js***94@gmail.com

8/28/2025

Provided a score of

for Sophiah Kemunto Momanyi

8/27/2025

Provided a score of

for Sophiah Kemunto Momanyi

2 recommendations in total

Work experience

Registering and acknowledging claims from brokers/agents and direct clients.
Authentication of claim supporting documents.
Claim adjusting while being keen on details and making facts-backed recommendations for their settlement or repudiation.
Claim review and analysis to ensure adequate and timely settlement.
Appointing Motor assessor and liaising with them on assessment reports to ensure that consistency or lack thereof of the cause of accident and the extent of damage is ascertained.
Preparing Discharge Vouchers for claims settlement and subsequently processing payments for the same upon execution.
Ensure constant communication with service providers so as to maintain a good working relation.
Process service provider’s payments and ensure constant communication so as to maintain a good working relation.
Liaising with underwriters on issues that need their attention and ones that impact claim processing.
Handling customer queries on claims and knowing when to escalate queries to the relevant personnel(s).
Reconciliation of Garage statements and preparing reports on the same.

Work experience

Answering all incoming calls, Receiving Clients and providing them with the necessary assistance.
Providing administrative support to the team as needed, including data entry, preparing valuation reports, debiting new businesses, renewals and endorsements, preparing assessors invoices and recording refunds.
Maintaining cleanliness and organization of the front office area and common areas.
Receiving and sorting incoming mails and deliveries, distributing as necessary.

Work experience

Work experience

Training of the clients on the TSC members verification process, updating the data of hospitals that had already signed the service level agreement and assisting the TSC members to locate the nearby hospitals for treatment.