About

Operations management professional over 7 year expertise in field coordination and project implementation .I have been managing donor-funded initiatives and fostering resilient farming communities. In overseeing field operations, I ensure quality management through the strategic guidance of field agents and the evaluation of their performance, directly contributing to our mission of insuring those once uninsured. My role encapsulates the essence of blending academic knowledge with practical fieldwork to empower farmers against climate adversities

Skills

  • Microsoft Office
  • Management
  • Microsoft Word
  • Project Management
  • Recruiting
  • Leadership & Project Management
  • Data Management
  • Budgeting and Cost Management
  • Training and Capacity Building
  • Project reporting and Implementation

Experience

Silvanus Onyango

Work experience
  • At Pula, I am strategically in charge of coordinating the county level field operations in agricultural insurance value chain harnessing data technology to insure the previously uninsured market of 1.5 billion smallholder farmers worldwide. I have been working on a donor funded farmer-centered projects such as WFP Lemonade, KCEP CRAL, Happy Farmer & Apollo Agriculture Projects. These support farmers and Government to recover from climate impacts. I oversee;
  • Field field agents recruitment and training.
  • Evaluate end of season performance of field agents.
  • Identify good performers, transparently and honestly reports on non-performing staff.
  • Management of field agents/Ward Agricultural officers and Village Assistants.
  • Lead Weekly training, data and performance review against workplans and retraining of field agents on non-perfoming aspects of the KPIs.
  • Set workp plans with Field Manager conduct farmer trainings.
  • Organize and conduct Training-of-trainers for client staff.
  • Auditing and retraining field agents with flagged data or missing work plans.
  • Assisting in client training/mobilization/workshops.
  • Management and support for crop cut exercises.
  • Support Pula mobile installation and troubleshooting.
  • Review data submitted on Mavuno app daily to check received report performance and verify data is submitted.
  • Management support for yield index insurance payouts.
  • Data collection and data management: designing survey instruments, overseeing and monitoring data collection exercises using the Business Intelligence dashboard.
  • Coordination with client field staff and insurance auditors to facilitate field visits.
  • Escalating issues experienced in the field through reports
  • Setting project budgets, record keeping for expenses and reconciliation against the budget for each project.
  • Manage training budget and provide proof of expenditure.
  • Handling and resolving customer complaints from stakeholders.
  • Assisting in insurance product launches.

Silvanus Onyango

Work experience
  • February, 2021 - September, 2022
  • Fulltime
  • Field Extension Network and Marketing Management
  • Coordinate Meetings with the local field marketing team and assign them weekly task.
  • Visit field team designated operation sites for quality checks and at the same time overseeing quality aspects of Field Offices.
  • Plan detailed field team workplans as per the agreed weekly scheduled tasks and make weekly follow ups on the same.
  • Develop, manage and report on the required field budgets for the FEN as per the standards defined by the finance department.
  • Manage field team weekly requisitions and returns for farm tools, motorcycle spare parts and local transport.
  • Act as focal point between the Head Office and field team.
  • Train Field Officers and facilitators in all required technical and behavioral job elements in order to successfully enroll farmers, plant and maintain trees.
  • Organize and manage on-farm training for the farmers.
  • Quality control
  • Checking random samples Field teams work to ensure quality standards are bieng met
  • Respond to quality deviances.
  • Carry out monthly audits of the local office supplies.
  • Handle and solve field team and farmer/stakeholder complains to promote positive customer service.
  • Coordination with the Director/Coordinator Operations
  • Report regularly to the operations Director and coordinator on the status of all, field staff, projects, planting and maintenance activities.
  • Maintain close communications with other head office staff on all matters regarding to our field-based work in their project area.
  • Hold weekly meetings with the Operations Director/Coordinator to update on the local office assigned tasks and plan for the next week's assignment.

Silvanus Onyango

Work experience
  • September, 2017 - February, 2022
  • Fulltime
  • Running meetings with Local Field Teams and assigning them tasks as per guidelines from the immediate Supervisor.
  • Compilation of daily, weekly and monthly KPI reports.
  • Tracking Field Team's actual vs planned performance against weekly, Monthly and seasonal timetables.
  • Planning detailed work plans for self and team; organize and maintain quality of all aspects of field offices.
  • Coaching direct reports by bringing positive energy and teamwork to all meetings.
  • Providing course correcting feedback to nurture Field Teams behaviours aligned with company values.
  • Training facilitators and Ambassodors in all required technical and behavioral job elements in order to successfully enroll, serve farmers and maintain trees.
  • Providing onboarding training for new staff, annual refreshers for all staff and just-in-time training throughout planting season.
  • Writing qualitative reports on cases that arise.
  • Writing honest, constructive performance reviews on team's performance, combining both qualitative and quantitative.
  • Checking random samples of direct reports work to ensure quality standards are bieng are bieng met.
  • Responding to any quality deviances.
  • Engagement of local opinion leaders( Chiefs, Village Elders, Headmasters, Preachers, Gov. Ag Officers) to get overall support.
  • Engage in leading social marketing efforts in specific areas of operations.
  • Report regularly to the Field Operations Coordinator/Associate Field Coordinator on the status of all; field staff, projects, planting and maintenance activities.
  • Hold weekly meetings with the Associate Field Coordinator to update on the direct reports assigned task and plan for next week's assignment in the local offices.

Silvanus Onyango

Work experience
  • April, 2016 - September, 2016
  • Parttime
  • Scientific Identification and tagging of Selected plants and insects
  • Front Office administration
  • Ticketing and Revenue collection
  • Visitor handling and training
  • Coordination of school outreach programs and hotel marketing
  • Visiting students training on environmental conservation initiatives

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