Silvana Graziella Ceresa

"In my learning journey during the Master's in Role Consultancy and Organisational Development, Dr. Silvana Graziella Teresa was a fundamental support. In a professional context where methodologies and project management are crucial, the importance of the human dimension emerges strongly: the understanding with the client and customer system. Dr. Silvana Graziella Teresa, with her attention and sensitivity, guided me in the analysis of transference and counter-transference dynamics, fundamental elements for an effective management of the client relationship. I developed a greater ability to recognise the potential "stumbling blocks" in the consultancy process, anticipating difficulties and preventing situations of stalemate. Her rigorous support was essential in valuing the positive results, strengthening my professional self-esteem and encouraging me to overcome challenges. Dr. Silvana Graziella Teresa proved to be a competent professional and a valuable guide in my growth path. Her analytical skills, her critical approach and her attention to the human aspect of consultancy contributed significantly to my professional development. I am deeply grateful for her support and dedication."