About

SAP Consultant and ICT Support Engineer with 4+ years of work experience in Networking, Software and Hardware Maintenance, RPA Support and IoT. Ready and willing to learn and ramping up on new technologies.

Skills

  • ICT
  • IT
  • SAP Support
    10
  • English and Kiswahili
    10

Experience

Sharon Mukoya

Work experience
  • Key Functions
  •  Customization of Enterprise structure, purchasing process and Plant
  • parameters mapping the business process in line with the SAP functionality
  • and configuration of organizational structure (to-be) with Legacy system.
  •  Define Plant, Storage location and Purchase organization for Enterprise.
  •  Responsible for Creation of Master data Such as Material Master, Vendor
  • Master.
  •  Customization of Vendor Screen Layout, Vendor Account Groups, and
  • define no. range for vendor account groups.
  •  Customization of material groups, Material types, No range for material
  • types.
  •  Customization of Purchasing Document types, Number Range of PO, PR,
  • and screen layout.
  •  Customization of Release procedure for PO, PR with classification.
  •  Creation of Service master, Service Entry sheets, and Customizing of
  • Release Procedures for Service Entry sheets.
  •  Maintained configuration on Batch Management for materials at Material
  • Level, Plant level.
  •  Master data uploads and stock closing balances collection and uploaded
  • into Production server through Migration Cockpit.
  •  Customizing of Inventory Management No. range for GR GI, as and
  • Movement type.
  •  Responsible for various phases of Testing: Testing strategy, Test scripts,
  • End user testing, Test plans and End user authorizations acceptance.

Sharon Mukoya

Work experience
  • Sap Technical support of user creation, User Deletion, Role Creation,
  • and allocation of Role to Users in the organization
  • Support in Creation of material types, Services, Purchase requisition, Purchase Order, Stock transfer Order, MIGO(Goods Receipt and Goods Issue) Reservation and Inventory Management in SAP MM
  • Support in Personnel Administration, Time, leave, Organizational
  • Structure and Payroll management in SAP HCM
  • Training End users in using SAP Success-Factors. This help the HCM
  • people to manage various aspects of HR operations, including employee performance, HR analytics, and payroll and learning activities.
  • Support in Inquiry creation, Sales order, Outbound and Inbound delivery and Billing in SAP SD
  • Support in vendor and Customer creation. Help in maintaining Vendor and Customer Master Data.
  • Support in the Payment workflow process in SAP FICO. (Accounts
  • Payable and Accounts Receivable Training and supporting both End users and Super users on SAP Modules.
  • Deployment of SAP-HCM(Chat-bot) with the use of RPA
  • Automate Repetitive process in SAP such as Payment workflow in the Accounts department, closing of the Purchasing Orders in the procurement department and Leave application by the Employees in HCM department.
  • Network Security. Ensuring security on office computers and laptops by installing the Cloud managed antivirus, in this case MacAfee Mvision. (MacAfee entails the Sensor, Virus scan enterprise and DLP endpoint security)
  • Network set-up and configuration. Configuration of new access points to the offices.
  • Installing and configuring Computer hardware operating systems and applications.
  • Troubleshooting Networking problems, diagnosing and solving hardware or software faults.
  • Ensure security through access controls, backups and firewalls (Sophos, FortiGate and Cisco)
  • User training on access to virtual meeting rooms i.e. Teams, zoom, and Skype, Webex.
  • Microsoft 365 Support.
  • Troubleshooting M365 Related issues for Exchange Online, Share point Online
  • Software and hardware Support through the SSCHELPDESK SUPPORT
  • System (Ticketing Tool)
  • Understanding windows sever 2012 and the virtualizations tools such as
  • (Hyper-V, Virtual Box, KVM and VMware)

Sharon Mukoya

Education

Related persons

Katiku J.
kevin atandiData Science, Education, Engineering